Shinjuku New City Hotel
4-31-1 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
4-31-1 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Trouser press
- Heating
- vending machine
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Audible alarm
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services

















































Click here to leave your opinion >>
Ron (Couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Very good and convenient restaurant with a very good breakfast buffet. But don’t overlook the good Ramen next door! Good location across street from metropolitan government building with observation towers.
This seems to be common to Japanese hotels but there are no chest of drawers or closet space to unpack.
Carrie (Solo Traveler)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
It had a great vibe. Lots of great energy & fun place to begin & end our day.
Nothing to report-
Rochelle (Couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Staff was friendly, location was convenient and quiet, room was clean
Bed was very firm and uncomfortable
Ryan (Solo Traveler)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The bakery downstairs is an excellent way to start the day. Fresh assorted goods. Also, excellent water pressure
It seems that on some floors ( upper? ), the ceiling in the shower is very low. Im 5 foot 6 and I have to duck for the shower head to do its job.
Jenan (Couple)
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
The staff were friendly and helpful and the bakery was nice.
The beds and pillows were hard. There’s a small train station close but the main shinjuku station and area is a 20 minute walk, so the location is not ideal for the price. The bottom of the curtains were moldy. But the thing that really bothered us is that we checked in twice. We stayed for a week, went to hakone overnight then checked back in for a few more days. Both stays we paid for the larger twin (20sqm). The first time it was ok the second time it was clearly smaller.
Omar (Family with young children)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
breakfast is excellent. service is very good. luggage service is excellent. The history/musuem on the first floor.
gady (Couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The lobby was very cool.
Rooms were uninspiring. No closet or storage options of any type. Location looks good on paper but in reality it’s 15 minutes from the Shinjuku station which is a nightmare to navigate.
Lisa (Solo Traveler)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Very western vibe
Expensive food
Debora (Group Traveler)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
The cafe and the man that greeted us each morning. He was a lovely friendly gentleman and very helpful.
Caleb (Couple)
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Convenient enough location for exploring Shinjuku, with easy access to Shinjuku Central Park — a nice reprieve from the busy streets of Golden Gai.
On-site bakery was excellent, and common areas had an interesting, somewhat communal atmosphere.
Rooms are baffling — hard beds, poor housekeeping service, a somewhat frantic check-in & check-out process. Staff were often helpful, but sometimes pushy. No outlets by the bedside, and lighting controls that worked about half of the time. Bathrooms are elevated up a step from the rest of the room and small, just incredibly inconvenient.
Emil (Family with young children)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Quiet location but close enough to walk to main areas and substations.
sarah (Family with young children)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
The bakery and restaurants, location and room sizes were all fantastic!
Toilet is in with the shower which is a probkem for 3 people
Lucas (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The staff was great food was great loved the breakfast and how close to everything it felt while still being a quiet place to lay my head
Hailey (Couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Very clean, good facilities and good location
Rooms could have been bigger and beds more comfortable.
Ryan (Solo Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
It's in a nice location and its got an awesome bakery in the lobby. The staff are very helpful and friendly
I understand I'm visiting a foreign country and I'm not watching enough TV to make it a big deal but it would be nice to at least turn on subtitles
Mohsen (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect
Kind of small room and showers
Natasha (Group Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Rooms were clean and cozy
It’s not exactly close to attractions but still
Close enough that taxi services were affordable
Dane (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
BAKERY, VIBE, MORNING COFFEE WERE ALL EXCELLENT. RESTAURANT STAFF ALSO ACT AS GREETERS FOR HOTEL GUESTS. RETAURANT TABLE SERVICE AND FOOD WAS GREAT. ALL STAFF INITIATED CONVERSATION TO MAKE SURE GUEST NEEDS WERE MET.
Kim (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Lovely hotel within a walkable area. Comfortable and clean rooms. The breakfast buffet (25 CAD) is excellent.
Nothing.
Grace (Group Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The breakfast was fantastic, made with high quality and fresh ingredients. The onsite bakery was also bonus. Loved that there was a gym, although small it served its purpose. The park in the day is great little walking route to a nearby train station to take you into Tokyo. Also there’s a bus stop steps away from the entrance also takes you into Shibuya. The reception area was very helpful
In transporting our luggage.
Only cons - not bad though, just our preference - everything closes early nearby and wish there was an onsen.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.71 mi
- Yokota Air Force Base - 19.54 mi
- Atsugi Naf - 21.00 mi
- Shinjuku Gyoemmae Station - 0.70 mi
- Shinjuku Sanchome Station - 1.01 mi
- Shin Okubo Station - 1.10 mi
- Kitasando Station - 1.20 mi
- Higashi Shinjuku Station - 1.25 mi
- Yoyogi Koen Station - 1.36 mi
- Yoyogi-Uehara Station - 1.43 mi
- Harajuku Station - 1.50 mi
- Meiji-Jingumae Station - 1.60 mi
- Nakano Station - 1.76 mi
- Nishi-Waseda Station - 1.77 mi
- Yotsuya Sanchome Station - 1.78 mi
- Takadanobaba Station - 1.85 mi
- Gaienmae Station - 2.07 mi
- Omote Sando Station - 2.09 mi
- Shibuya Station - 2.20 mi
- Aoyama Itchome Station - 2.28 mi
- Yotsuya Station - 2.38 mi
- Mejiro Station - 2.48 mi
- Zoushigaya Station - 2.64 mi
- Kagurazaka Station - 2.78 mi
- Akasaka Mitsuke Station - 2.84 mi
- Higashi Nagasaki Station - 2.88 mi
- Daikanyama Station - 2.92 mi
- Akasaka Station - 2.92 mi
- Hanzomon Station - 2.99 mi
- Nezu Museum - 2.42 mi
- Marunouchi Building - 0.43 mi
- Yoyogi Park - 1.31 mi
- NHK Studio Park - 1.70 mi
- Takeshita Street - 1.51 mi
- National Olympic Stadium - 1.65 mi
- Meiji Jingu Stadium - 1.87 mi
- Hachiko Statue - 2.15 mi
- Kabuki-cho - 0.93 mi
- Meiji Jingu Shrine - 1.14 mi
- Shinjuku Gyoen National Garden - 1.23 mi
- Omotesando Hills - 1.87 mi
- Booking.com Tokyo Office - 2.01 mi
- Shibuya Scramble Crossing - 2.11 mi
- Shibuya Pedestrian Scramble - 2.12 mi
- Shibuya Center Town - 2.13 mi
- Booking.com Tokyo CS Office - 2.18 mi
- Tokyo Route 246 - Gran Turismo Track - 2.25 mi
- International Conference Center - Waseda - 2.27 mi
- Ikebukuro - 2.51 mi
- National Art Center - 2.67 mi
- Chinzanso Garden - 2.67 mi
- Shibuya - 2.74 mi
- Tokyo Midtown - 2.86 mi
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Shinjuku New City Hotel
4-31-1 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023, Japan