Shinjuku New City Hotel
4-31-1 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
4-31-1 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Trouser press
- Heating
- vending machine
- 24-hour security
- Designated Smoking Area
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Audible alarm
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services

















































Click here to leave your opinion >>
Joel (Couple)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Nice staff and lobby.
Not good location.
Erin (Group Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The place was clean. It was easy to check in and out. The beds were pretty comfy as well.
The breakfast was very western. It was still pretty good, but we were hoping for something a little more traditional for our morning meal.
Hiram (Family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
overall is a good place to stay, decent gym and laundry facilities, also with an excellent bakery in house
room size is a bit small, especially the bathroom
ANASTASIA (Group Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Modern rooms, very helpful staff, great breakfast and dinner options, good location.
Alessandro (Couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Well equipped common area, rooms were not huge but comfortable
It would be better if the housekeeping staff collected the used towels when providing fresh ones.
mapipi_pipi (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
いつも出張で泊まってます。バイブスが良い!
リピーターであってもチェックインのたびに個人情報を入力するのがやや手間。
初めてのことでしたが、キッチンのエッグステーションのスタッフが恐怖でした。
私の「一つお願いします」に対して、一瞥したあと返答は無し。しばらく待ったものの、なんだか不穏だったので私はテーブルに戻り食事をしていた。
すると一番奥にいる私のところまでやってきて
「キャンセルですか?」
私「わざわざ持ってきてくださったんですね、すみません」
「いや、キャンセルならキャンセルでいいんで」と意味不明な嫌味とも取れる謎の問答を生んでいました。
あれは何だったのか…?心配と共に恐怖を感じました。
料理長に近しそうな雰囲気があったので、そんな肩が自ら席に運ぶサービスは無いですし、不要なストレスの吐き出し方ではないでしょうか。少々顧みられたほうがよろしいかと思います。
Devyn (Couple)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
The lounges/ bars and the bakery were amazing. Great staff and drinks/ food.
The unmanned “DJ booth” downstairs played loud music into the early morning. The room was so tiny my wife and I could hardly move around each other. Walls are so thin that we now know our neighbor had his wallet stolen at a club. The hotel is also a 15-20 min walk or train from anything noteworthy. Bus runs scarcely.
AVIKA (Couple)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location - near park, JR station, bus station
Check in - self check in & check out
Waiting area - too crowded
Oren (Solo Traveler)
stayed in July, 2026
Guest Score 7 out of 10
Good
The bakery and the restaurant in the hotel
Rooms are too small
The hotel is 15 minutes walk from the train station
Soutvilay (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Nice and clean
Location of hotel was kinda far from train stations
Erin (Family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
What a wonderful experience! We extended our stay in Japan and needed quick, reasonably priced lodging, and this hotel completely exceeded our expectations, especially for the location. We loved being within easy walking distance to everything!
We booked two rooms for our family of four and were able to get them right near each other. The rooms were spacious, clean, and well-maintained. The onsite bakery was delicious with a great variety of sweet and savory options.
A special shoutout to mixologist Yamada-san! You were the absolute highlight of our stay! Thank you so much for your warmth, knowledge, creative palette, and incredible insights into Japanese liqueurs!
Nothing major at all! We just weren't huge fans of the nightgowns. They felt heavy for hot, humid Tokyo nights and were awkward to move around in. Two-piece pajama sets are usually much more comfortable and easier to fit on a smaller frame.
Judy (Family with young children)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Yen C. (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
The hotel is located in a very quiet area with convenient public transportation. It's about a 15-minute walk to the main station, which it's ok to me. The staff were friendly and spoke good English. I liked the breakfast offered in the restaurant, especially the wide variety of breads. The washing machine was convenient, although it would be even better if it were cleaned regularly by staff. I also liked the gym; although it wasn't large, the facilities were complete and sufficient for my needs.
There was no wardrobe to store clothes, which was a bit inconvenient for me since I was staying for a week. However, I knew this before booking the room.
Riddhi (Family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Conveniently located and accessible by bus.
Abigail (Couple)
stayed in July, 2026
Guest Score 5 out of 10
Fair
Felt pretty safe but not the safest.
Rooms were depressing and the location wasn’t really close to anything
camila (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
La habitación es amplia y cómoda. El desayuno vale ampliamente la pena reservarlo ya que tiene de todo y es cómoda occidental.
Lo único sería que no tiene enchufes al lado de la cama (y tiene solo 1 en un cuarto para 2 personas)
Hannah J. (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
The staff spoke English and were helpful
The food
Brannon (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Quieter location near Govt buildings.
Had a great breakfast and a separate on site bakery that was outstanding.
Bathroom had a huge step up & down.
Terry (Family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The hotel is modern and very aesthetically appearing. Staff are friendly and helpful. Agree with other comments that the onsite bakery was phenomenal. Provided daily free water and toothbrush/paste in case you forgot yours. Close enough to Shinjuku train station (a 10-15 min walk).
Should have water readily accessible in the lobby. No coffee accessible until the restaurant opens at 7 am or later.
Didn't make beds. Room size small but that is expected and known upfront.
Avukile (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The property was vibrant with great public facilities, work spaces and food and beverage options. Location across from the park is great and made for nice morning and evening walks.
The bathrooms are not great. Feel like a caravan bathroom. This is one thing that definitely isn’t matching the standard of the rest of the property.
The metro is also not very close to so if you are traveling with lots of bags, you’ll have to take a taxi. It’s ok for in between when you are seeing the city.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.71 mi
- Yokota Air Force Base - 19.54 mi
- Atsugi Naf - 21.00 mi
- Shinjuku Gyoemmae Station - 0.70 mi
- Shinjuku Sanchome Station - 1.01 mi
- Shin Okubo Station - 1.10 mi
- Kitasando Station - 1.20 mi
- Higashi Shinjuku Station - 1.25 mi
- Yoyogi Koen Station - 1.36 mi
- Yoyogi-Uehara Station - 1.43 mi
- Harajuku Station - 1.50 mi
- Meiji-Jingumae Station - 1.60 mi
- Nakano Station - 1.76 mi
- Nishi-Waseda Station - 1.77 mi
- Yotsuya Sanchome Station - 1.78 mi
- Takadanobaba Station - 1.85 mi
- Gaienmae Station - 2.07 mi
- Omote Sando Station - 2.09 mi
- Shibuya Station - 2.20 mi
- Aoyama Itchome Station - 2.28 mi
- Yotsuya Station - 2.38 mi
- Mejiro Station - 2.48 mi
- Zoushigaya Station - 2.64 mi
- Kagurazaka Station - 2.78 mi
- Akasaka Mitsuke Station - 2.84 mi
- Higashi Nagasaki Station - 2.88 mi
- Daikanyama Station - 2.92 mi
- Akasaka Station - 2.92 mi
- Hanzomon Station - 2.99 mi
- Nezu Museum - 2.42 mi
- Marunouchi Building - 0.43 mi
- Yoyogi Park - 1.31 mi
- NHK Studio Park - 1.70 mi
- Takeshita Street - 1.51 mi
- National Olympic Stadium - 1.65 mi
- Meiji Jingu Stadium - 1.87 mi
- Hachiko Statue - 2.15 mi
- Kabuki-cho - 0.93 mi
- Meiji Jingu Shrine - 1.14 mi
- Shinjuku Gyoen National Garden - 1.23 mi
- Omotesando Hills - 1.87 mi
- Booking.com Tokyo Office - 2.01 mi
- Shibuya Scramble Crossing - 2.11 mi
- Shibuya Pedestrian Scramble - 2.12 mi
- Shibuya Center Town - 2.13 mi
- Booking.com Tokyo CS Office - 2.18 mi
- Tokyo Route 246 - Gran Turismo Track - 2.25 mi
- International Conference Center - Waseda - 2.27 mi
- Ikebukuro - 2.51 mi
- National Art Center - 2.67 mi
- Chinzanso Garden - 2.67 mi
- Shibuya - 2.74 mi
- Tokyo Midtown - 2.86 mi
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Shinjuku New City Hotel
4-31-1 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023, Japan