Shinjuku Kuyakusho-mae Capsule Hotel
Toyo Building 3f 1-2-5 Kabukicho, Tokyo, 160-0021, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
Toyo Building 3f 1-2-5 Kabukicho, Tokyo, 160-0021, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- 24-Hour Front Desk
- Elevator
- Adult only
- vending machine
- Designated Smoking Area
- Free Wi-Fi
- Daily Housekeeping
- English
- Japanese
- Non-Smoking Rooms Available
- Public Bath
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Hot spring
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Cleaning products available

















































Click here to leave your opinion >>
Edward (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Convenient location, easy check in, everything is clean and comfortable
Anna (Couple)
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Nothing
I booked this property expecting a standard, secure capsule hotel, but it is actually a poorly maintained shared-room hostel layout with severe safety and hygiene issues.
The property is located in an incredibly sketchy, high-risk area of Kabukicho that felt entirely unsafe, especially at night. Inside the facility, the security is practically non-existent. The "capsules" have absolutely no doors—only a basic cloth curtain that cannot be locked. Furthermore, there is no secure luggage storage. All guest bags are left completely exposed in a public, high-traffic common area right next to the open sleeping spaces.
To make matters worse, the property was highly unsanitary. The communal spaces and facilities were dirty and poorly cleaned. As a solo traveler, I felt so vulnerable and unsafe due to the lack of security, filth, and dangerous surroundings that I had to abandon my booking immediately upon arrival. I left right away and paid out of pocket to stay at a safe hotel elsewhere.
I strongly advise travelers, especially solo women, to avoid this property if you value cleanliness, basic room security, and your personal safety.
Jills (Solo Traveler)
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Epic shit
Hanliong D. (Solo Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location is good, very close to the main attractions, shopping and eateries.
Alessandro (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Staff and location was excellent
No AC in capsule
Chule T. (Solo Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The location is amazing, the staff is warm and friendly, and the facilities are comfortable.
The hotel closes from 11am until 3pm, they literally tell you that you HAVE to leave the hotel and can’t come back until after that time. I know it’s done to clean, but there was a day when I wasn’t feeling so well and I couldn’t lay down on my bed or shower because of this.
Andrew (Solo Traveler)
stayed in August, 2026
Guest Score 5 out of 10
Fair
This was the single most inconvenient place I stayed during the entirety of my trip. First, immediately upon my arrival I was verbally attacked by at least two staff members at once, demanding I remove my shoes. I didn't mind removing my shoes, but I did not enjoy the attack. Second, My shoes, once removed, were locked away in one spot, my backpack in another, my larger travel bag in yet another spot, and the capsule I slept in was somewhere else again. In short, my belongings and I were distributed across four different locations on three different floors of the building. Furthermore, the larger travel bag was not secured in the room it was in, anyone could have wandered in and rifled through it if they wished.
Michael (Group Traveler)
stayed in August, 2026
Guest Score 7 out of 10
Good
Can’t beat the price. It was everything I needed. Everything else was close by.
Could have used temperature controls for the capsule, and more electric outlets would also be nice.
Ram (Solo Traveler)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Loved the capsule. I like the tv and the shelf.
Showers, not all the sinks had product to use. I wish they offered moisturizer.
Also, i didn't like having to pay extra for toothpaste or some other usual amenities.
Jason (Couple)
stayed in August, 2026
Guest Score 7 out of 10
Good
Nice facilities and baths.Great location.
Be comfortable naked. Bring ear plugs. Toilets need upgrades
Jason (Solo Traveler)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
The men’s bath is great. The common area is good. The location is perfect for Shinjuku and still cheap.
Of course it gets noisy when there are like 100 capsules in one place. I know they need cleaning time but for the 11-3 cleaning they should at least allow guests to utilize the common area floor.
Edison (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Location. Its very near the center of Shinjuku
Cleaning of capsule. Twice I have seen contact lenses in my bed.
Maxx (Solo Traveler)
stayed in July, 2026
Guest Score 3 out of 10
Poor
I liked the location. The bath area and sauna was nice too.
They make you leave for 4 hours a day! They nickle and dime you for things like a towel. They play this incredibly loud, ear pericing recording over the intercom in the morning. Seriously, you'll get hearing damage from it. There's no air conditioning in your pod and they keep the sleeping floors close to 80 degrees F. It's bad, choose another place.
David (Couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
The area it was in
Everything else lounge room smelled like smoke, some laundry machines were broken, luggage storage was terrible (someone stole a valuable from me)
Jake (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Great for a night or two!
Mykhaylo (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location and Onsen
They don't turn off the lights at night.
Madeleine (Group Traveler)
stayed in July, 2026
Guest Score 3 out of 10
Poor
It was near Shinjuku station.
impossible to sleep. Everyone was so loud- literally people screaming at 3am in the sleeping area. The capsules were small. The bathrooms were dirty. The staff were blasting rap music in the lobby. I guess we got what we paid for, especially in a capsule hotel in Shinjuku, but I honestly think it would’ve been more comfortable to sleep on the street.
Jan-Luca (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Great value, a huge onsen in the heart of Shinjuku.
It is a crowded place. Cleanliness could be better in the nooks and crannies, but is good overall.
Alex (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Everything except Air Conditioning
The Air Conditioning wasn’t as strong
Enkhtogos (Solo Traveler)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The staff lack professionalism and good customer service skills
“I am very dissatisfied with the service. I checked out before staying the second night and requested a refund for the unused night, but the staff refused and responded in a rude and angry manner. I would like to file a complaint about this experience.”
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.66 mi
- Yokota Air Force Base - 20.32 mi
- Atsugi Naf - 21.84 mi
- Shinjuku Sanchome Station - 0.25 mi
- Higashi Shinjuku Station - 0.35 mi
- Shinjuku Gyoemmae Station - 0.36 mi
- Shin Okubo Station - 0.57 mi
- Yotsuya Sanchome Station - 0.99 mi
- Nishi-Waseda Station - 1.02 mi
- Kitasando Station - 1.08 mi
- Takadanobaba Station - 1.28 mi
- Yotsuya Station - 1.59 mi
- Harajuku Station - 1.64 mi
- Meiji-Jingumae Station - 1.71 mi
- Gaienmae Station - 1.78 mi
- Kagurazaka Station - 1.84 mi
- Aoyama Itchome Station - 1.84 mi
- Yoyogi Koen Station - 1.86 mi
- Mejiro Station - 1.90 mi
- Zoushigaya Station - 1.92 mi
- Omote Sando Station - 2.03 mi
- Hanzomon Station - 2.18 mi
- Yoyogi-Uehara Station - 2.19 mi
- Akasaka Mitsuke Station - 2.19 mi
- Nakano Station - 2.31 mi
- Akasaka Station - 2.35 mi
- Iidabashi Station - 2.37 mi
- Shibuya Station - 2.43 mi
- Nezu Museum - 2.30 mi
- Marunouchi Building - 0.61 mi
- National Olympic Stadium - 1.24 mi
- Meiji Jingu Stadium - 1.52 mi
- Takeshita Street - 1.56 mi
- Yoyogi Park - 1.65 mi
- NHK Studio Park - 2.06 mi
- National Theatre - 2.35 mi
- Hachiko Statue - 2.40 mi
- Kabuki-cho - 447 f
- Shinjuku Gyoen National Garden - 0.69 mi
- Meiji Jingu Shrine - 1.34 mi
- International Conference Center - Waseda - 1.42 mi
- Tokyo Route 246 - Gran Turismo Track - 1.69 mi
- Ikebukuro - 1.73 mi
- Chinzanso Garden - 1.78 mi
- Omotesando Hills - 1.86 mi
- Booking.com Tokyo Office - 1.97 mi
- Yasukuni Shrine - 2.21 mi
- National Art Center - 2.33 mi
- Shibuya Scramble Crossing - 2.37 mi
- Shibuya Pedestrian Scramble - 2.38 mi
- Chidorigafuchi - 2.39 mi
- Tokyo Midtown - 2.46 mi
- Shibuya Center Town - 2.47 mi
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Shinjuku Kuyakusho-mae Capsule Hotel
Toyo Building 3f 1-2-5 Kabukicho, Tokyo, 160-0021, Japan