Shinagawa Prince Hotel
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo, 108-8611, Japan
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Room
Room
Address
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo, 108-8611, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Swimming Pool
- Meeting/Banquet Facilities
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Bathtub
- Refrigerator
- Chapel/shrine
- Bowling
- Heating
- vending machine
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Korean
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- Shops on site
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Chinese [Mandarin]
- Contactless check-in/out
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Safety chain and/or latch on doors available
- Tennis court & equipment
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Parking available (charges may apply)
- Xerox/fax in business center






















































Click here to leave your opinion >>
Noriko (Solo Traveler)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
Convenience
Breakfast service is broken
Long line unable to get in
It is ridiculous
I will not go there again
Maria (Family with young children)
stayed in October, 2026
Guest Score 5 out of 10
Fair
I like the location of the hotel. It's near the train station also restaurants and shopping center. The hotel also has many amenities for families, iMac theater, bowling etc.
I didn't like that we had late check out and were locked out of our room and had to waste time getting that cleared up. Once cleared up we couldn't leave the room because we would be locked out again.
Christopher (Family with young children)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Stayed here on a recommendation from a friend, who also insisted we get the breakfast. Get the breakfast! There may be a line but it moves quickly and it's a massive buffet with both japanese and western options. The staff in general were excellent, helpful with any questions we had.
Geok K. (Couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
breakfast is a bit rush and too many late comers were rushing. The breakfast is not up to my expectation
people that come late for breakfast.
Douglas (Solo Traveler)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Great location and good breakfast
Check in was a hassle with the self service.
David (Couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
Huge hotel. Far away from shopping and other City entertainment.
Shopping in basement.
Edwina (Couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The room was very clean as was the hotel.
Breakfast was too expensive. Sometimes the staff was helpful, sometimes not.
Sanami (Couple)
stayed in October, 2026
Guest Score 2 out of 10
Poor
Location
The room size, outdated room and the building
Darren (Couple)
stayed in October, 2026
Guest Score 2 out of 10
Poor
Not much
One of the worst hotel experiences I have ever had.
For the price this hotel charges, the standard is simply unacceptable.
The room smelt heavily of cigarette smoke, which was disgusting and made it extremely unpleasant to stay in. The lobby has absolutely no warmth or atmosphere and feels more like a train station or transit terminal than a supposedly quality hotel.
The staff were unhelpful and seemed largely uninterested in assisting guests. We were given incorrect information about the pool opening hours, only to arrive and find it closed. Apparently even providing accurate information about the hotel’s own facilities is too much to expect.
However, the worst part was management. When we raised legitimate complaints, management was rude, dismissive and showed very little interest in resolving anything. There was no genuine apology, no real attempt to help and certainly no sense of hospitality.
For the money, do yourself a favour and stay somewhere else. There are far better hotels at the same price point with vastly superior rooms, atmosphere and customer service.
This feels much more like an overpriced transit hotel than somewhere you would actually choose to stay.
Management and staff seriously need to lift their game. Hospitality is about making guests feel welcome and dealing professionally with problems when they arise — this hotel failed badly on both.
I would not recommend this hotel, I would never stay here again, and I genuinely regret spending my money here.
Martti (Group Traveler)
stayed in October, 2026
Guest Score 7 out of 10
Good
Shinagawa is good place if you need to use trains, since metro, JR, and shinkansen station is near. The breakfast was OK, but too busy, and crowded.
The hotel is worn, rooms are old and need renovation. They charge to much for the name and past glory. It was 5* hotel in the past, now it is 4* hotel going to be 3* hotel soon. The hotel has 4 towers, and it is way to busy. Long queues, not enough staff, breakfast rush. Constant chaos. It feels like living in the busy factory. No personal touch.
Dushyant (Family with young children)
stayed in October, 2026
Guest Score 5 out of 10
Fair
Grey location and had a lot of restaurant options within the premises.
The rooms were clean by really outdated. They need some renovation
Richard (Solo Traveler)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Proximity to
Train
It’s very large and a bit on the older
Side.
Naoko (Solo Traveler)
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
The rooms need to be updated. Very old.
Not well cleaned.
Farah (Group Traveler)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Central
Room was a bit worn looking - main tower
Kathleen (Group Traveler)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Comfortable rooms, nice hotel, good value.
Restaurants good but busy and varying hours.
Danni1829 (Solo Traveler)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The location was superb. It was just a 5 minute walk to the Shinagawa station and the station connects directly to the shinkansen to Kyoto and Shin Osaka.
The room was clean, there's bidet and there's a vending machine next to the elevator. Despite its very small bathroom, it manages to provide a bath tub, which actually helps after a long day walk.
The room is considerably small and the bath room is also small. But for the location it is at, it's worth the price.
Javier (Group Traveler)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Very convinient
Barnard (Solo Traveler)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Eannand comfy room. Good gym.
Check in process could do with refinement.
Darren (Couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The breakfast buffet is vast….almost too many options!!
The rooms were very comfortable. We were in a twin in the Main Tower. Bed and pillows very comfortable.
The Wing plaza that’s part of the hotel complex had some good restaurants and drinking options to start our night off.
The bathroom is a lot bigger than most in Japanese hotels.
It’s not a major thing but the breakfast restaurant…..it was huge and very busy. It’s not a relaxing space for breakfast. Lots of people coming and going (of course because the hotel is busy).
Check-in took a while….again it’s a busy hotel though so not too surprising.
siew f. (Group Traveler)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
location
room is abit small
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 5.75 mi
- Atsugi Naf - 20.05 mi
- Yokota Air Force Base - 23.33 mi
- Shinagawa Station - 0.26 mi
- Gotanda Station - 0.73 mi
- Osaki Station - 0.75 mi
- Shirokanedai Station - 0.90 mi
- Tamachi Station - 1.40 mi
- Oimachi Station - 1.48 mi
- Mita Station - 1.58 mi
- Azabu Juban Station - 1.86 mi
- Hiroo Station - 1.87 mi
- Akabanebashi Station - 1.93 mi
- Ebisu Station - 1.97 mi
- Daiba Station - 1.98 mi
- Daimon Station - 2.24 mi
- Daikanyama Station - 2.33 mi
- Naka-Meguro Station - 2.38 mi
- Hamamatsucho Station - 2.38 mi
- Roppongi Station - 2.44 mi
- Kamiyacho Station - 2.47 mi
- Shibuya Station - 2.89 mi
- Shinbashi Station - 2.92 mi
- Omote Sando Station - 2.92 mi
- Mori Art Museum - 2.30 mi
- Nezu Museum - 2.62 mi
- Rainbow Bridge - 1.70 mi
- Tokyo Tower - 2.17 mi
- Hachiko Statue - 2.95 mi
- Mielparque-Tokyo Hall - 2.07 mi
- Suntory Hall - 2.71 mi
- Shinagawa - 0.42 mi
- Osaki - 0.78 mi
- Meguro - 1.17 mi
- Ebisu Garden Place - 1.63 mi
- Fuji TV Odaiba - 2.14 mi
- Zojoji Temple - 2.16 mi
- Tokyo Joypolis - 2.18 mi
- Legoland Discovery Center Tokyo - 2.26 mi
- Seaside Top - 2.27 mi
- Tokyo City View - 2.27 mi
- World Trade Center Tokyo - 2.28 mi
- Roppongi Hills - 2.30 mi
- Oedo Onsen Monogatari - 2.45 mi
- Odaiba Venus Fort - 2.47 mi
- Shibuya - 2.56 mi
- Zepp Tokyo - 2.58 mi
- Tokyo Midtown - 2.64 mi
- National Art Center - 2.66 mi
- Hamarikyu Teien Garden - 2.71 mi
- Shibuya Scramble Crossing - 2.98 mi
- Shibuya Pedestrian Scramble - 2.98 mi
- Booking.com Tokyo CS Office - 2.99 mi
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Shinagawa Prince Hotel
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo, 108-8611, Japan