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Room
Room
Address
1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Accessible
- No Smoking Rooms/Facilities
- Restaurant
- Laundry
- Meeting/Banquet Facilities
- Newspapers
- Parking
- Room Service
- Safety Deposit Box
- Vending Machines
- Air Conditioning
- Bar
- Currency Exchange
- 24-Hour Front Desk
- Elevator
- Family room
- Dry cleaning
- Internet services
- Breakfast in the room
- Heating
- Fax/photocopying
- Luggage storage
- WiFi
- Airport shuttle (surcharge)
- Airport shuttle (additional charge)
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 8.61 mi
- Atsugi Naf - 19.90 mi
- Yokota Air Force Base - 20.69 mi
Museums
- Nezu Museum - 1.00 mi
- Mori Art Museum - 1.66 mi
Click here to leave your opinion >>
Weiming (family with young children)
stayed in October, 2019
Guest Score 9.6 out of 10
Exceptional
My family stayed here during the recent super typhoon that hit tokyo. Notwithstanding that they were very busy and resources stretched thin, the hotel staff displayed excellent hospitality and helpfulness to us. In particular, with many last minute developments/changes due to the typhoon, the hotel staff was very flexible to provide good advice and ensure our needs were met. Highly recommend this hotel!
Dennis (family with young children)
stayed in October, 2019
Guest Score 10 out of 10
Exceptional
The staff were very friendly. The entire hotel felt like a very nice respite from a long trip or short walk around the town. It was also in the middle of Shibuya making anything that I needed a very convenient.
Anonymous (solo traveller)
stayed in October, 2019
Guest Score 8.3 out of 10
Very Good
Breakfast offered a lot of options and location was ideal for getting around the city from the Shibuya Station.
I would have preferred a shower with a shower curtain!
David (review category group of friends)
stayed in October, 2019
Guest Score 8 out of 10
Very Good
Mickaël (solo traveller)
stayed in October, 2019
Guest Score 10 out of 10
Exceptional
Joburg27 (review category group of friends)
stayed in October, 2019
Guest Score 8.8 out of 10
Excellent
Visited Tokyo for the rugby world cup. We booked this hotel chiefly for location for both sight seeing, shopping and access to train station for travel to the rugby stadium (at Yokohama). The location was perfect for our purposes, overlooking Shibuya crossing and across the road from the Shibuya Station (can take the NEX airport express from Narita to Shibuya station )
The check in and concierge service was excellent and staff very helpful.
Nice touches include nespresso machine in room and bottles of water provided. There is an amazing little coffee shop called Tsukuyomi Coffee (unreal cappuccino, expert Barista) in the side street close to the hotel. Note that the hotel street entrance is 'hidden' near the elevator for the Mark City shopping mall.
The price of the room was quite expensive based on the room size and amenities (compared to other globally branded hotels), however, this could be due to the hotel location and Tokyo prices (hotel in Kyoto was much more modern and half the price). Hotel appears old. Bathroom towels were tired. Bed could have used extra (softer) pillows. The breakfast offering was average.
Ronelle (solo traveller)
stayed in October, 2019
Guest Score 8.3 out of 10
Very Good
Sandra (family with young children)
stayed in September, 2019
Guest Score 7.5 out of 10
Good
Proximity to everything and being able to see Shibuya Crossing change through the day.
Anonymous (young couple)
stayed in September, 2019
Guest Score 9.6 out of 10
Exceptional
Amazing location and good size rooms. Staff friendly and hotel very clean
Given the location it would be good for the 25th floor bar to stay open later than 10/10.30
Ayuth (family with young children)
stayed in September, 2019
Guest Score 9 out of 10
Wonderful
Kangt04 (young couple)
stayed in September, 2019
Guest Score 10 out of 10
Exceptional
Very nice food court in the same building at the bottom floor.
Close to train station.
Heart of the city and great service
Nothing
Shaima (family with young children)
stayed in September, 2019
Guest Score 10 out of 10
Exceptional
It is the best location.
Breakfast could have more options.
Niall (review category group of friends)
stayed in September, 2019
Guest Score 8.3 out of 10
Very Good
Kae (family with young children)
stayed in September, 2019
Guest Score 7.9 out of 10
Good
Location
Too strict for check in time
Marinella (family with young children)
stayed in August, 2019
Guest Score 9.2 out of 10
Wonderful
Helena (solo traveller)
stayed in August, 2019
Guest Score 9.2 out of 10
Wonderful
Lloyd (solo traveller)
stayed in August, 2019
Guest Score 10 out of 10
Exceptional
the location
-
Kathleen (family with young children)
stayed in August, 2019
Guest Score 9.6 out of 10
Exceptional
Best location in Shibuya. Big rooms. Great staff. Very convenient to everything. Will stay here again and again.
nothing
Rashid (family with young children)
stayed in August, 2019
Guest Score 9.2 out of 10
Wonderful
Staff very kind and polite
Jesse (review category group of friends)
stayed in August, 2019
Guest Score 7.1 out of 10
Good
I liked that the lights were controllable from the bed.
There was a roach on the table in the morning when I moved a piece of paper. The only one I’ve seen so far in Japan.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 8.61 mi
- Atsugi Naf - 19.90 mi
- Yokota Air Force Base - 20.69 mi
- Shibuya Station - 565 f
- Meiji-Jingumae Station - 0.75 mi
- Daikanyama Station - 0.76 mi
- Harajuku Station - 0.80 mi
- Omote Sando Station - 0.84 mi
- Yoyogi Koen Station - 0.86 mi
- Naka-Meguro Station - 1.00 mi
- Ebisu Station - 1.02 mi
- Gaienmae Station - 1.30 mi
- Yoyogi-Uehara Station - 1.33 mi
- Hiroo Station - 1.34 mi
- Kitasando Station - 1.38 mi
- Aoyama Itchome Station - 1.68 mi
- Roppongi Station - 1.80 mi
- Sangenjaya Station - 1.92 mi
- Shirokanedai Station - 2.07 mi
- Shinjuku Gyoemmae Station - 2.10 mi
- Azabu Juban Station - 2.11 mi
- Shinjuku Sanchome Station - 2.23 mi
- Akasaka Station - 2.27 mi
- Yotsuya Sanchome Station - 2.32 mi
- Akasaka Mitsuke Station - 2.44 mi
- Akabanebashi Station - 2.48 mi
- Nezu Museum - 1.00 mi
- Mori Art Museum - 1.66 mi
- Hachiko Statue - 328 f
- NHK Studio Park - 0.47 mi
- Yoyogi Park - 0.85 mi
- Takeshita Street - 0.91 mi
- Meiji Jingu Stadium - 1.46 mi
- National Olympic Stadium - 1.59 mi
- Suntory Hall - 2.40 mi
- Marunouchi Building - 2.42 mi
- Shibuya Pedestrian Scramble - 336 f
- Shibuya Scramble Crossing - 368 f
- Booking.com Tokyo CS Office - 490 f
- Shibuya Center Town - 862 f
- Shibuya - 0.60 mi
- Omotesando Hills - 0.78 mi
- Booking.com Tokyo Office - 0.78 mi
- Meiji Jingu Shrine - 1.10 mi
- Ebisu Garden Place - 1.36 mi
- National Art Center - 1.56 mi
- Roppongi Hills - 1.65 mi
- Tokyo City View - 1.70 mi
- Tokyo Midtown - 1.82 mi
- Shinjuku Gyoen National Garden - 1.90 mi
- Tokyo Route 246 - Gran Turismo Track - 1.95 mi
- Meguro - 2.00 mi
- Kabuki-cho - 2.50 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
National Parks Show all on map »
Famous Streets Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
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Shibuya Excel Hotel Tokyu
1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan