Shibuya Excel Hotel Tokyu
1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan
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1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan
Free Wi-Fi, three restaurants and direct access to Shibuya Station are welcome amenities for our guests staying at the Shibuya Excel Hotel Tokyu. This 25-story property shows exceptional consideration for guests' needs, with nine non-smoking floors, two women-only floors and Tempur Comfort pillows in all 408 rooms. Also standard are flat-panel satellite TVs with pay-per-view movies, complimentary Wi-Fi, minibars, tea sets and slippers. Guests have breakfast in their room or in one of two fine-dining restaurants on the 25th floor (one French, one Japanese, both open for lunch and dinner too). There's also a cafe lounge offering light fare throughout the day. Additional amenities include laundry/dry cleaning, fax/copy services, baggage storage and those inimitable Japanese vending machines, offering everything from beer to ice cream. Parking is available for a fee. The hotel is located in the heart of Shibuya, overlooking the famous Shibuya Scramble Crossing and a two-minute walk to Shibuya Station. The Meiji Jingu shrine and trendy Harajuku district are less than one mile away (one stop on the loop line). Narita International Airport is 50 miles from the property.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Newspapers
  • Room Service
  • Safety Deposit Box
  • Vending Machines
  • Air Conditioning
  • Bar
  • Currency Exchange
  • 24-Hour Front Desk
  • Elevator
  • Family room
  • Dry cleaning
  • Breakfast in the room
  • Heating
  • Fax/photocopying
  • Luggage storage
  • Airport shuttle (surcharge)
  • Airport drop off
  • On-site coffee shop
  • On-site coffee house
  • Breakfast options
  • Airport shuttle (additional charge)
Click here to leave your opinion >>
stayed in July, 2019
Guest Score 6.3 out of 10
Pleasant
-Nice location( airport limousine bus and metro station under the hotel) -Reservation flexibility to change date of booking because of travel difficulty
-Very tiny room with small bed which not enough for 2 person
stayed in July, 2019
Guest Score 8.3 out of 10
Very Good
Excellent location. It is situated above Shibuya Mark City Shopping center and Shibuya station. Room is clean and the size is okay.
The hotel is getting old but the price is quite high.
stayed in July, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in July, 2019
Guest Score 8.3 out of 10
Very Good
The location is great as it is situated above Shibuya station. Shopping area and restaurants are nearby. The room size is ok and fit for me my wife and our daughter. We can see Shibuya crossing from our room. They provided kid amenity as well.
The hotel is a bit old and make it overpriced. If you pay a higher price for location it is acceptable. But the hotel and room should be renovated soon.
stayed in July, 2019
Guest Score 10 out of 10
Exceptional
stayed in July, 2019
Guest Score 9.2 out of 10
Wonderful
Location was perfect for a stopover in Tokyo. Airport bus goes directly to Excel from Narita. It’s easy walking distance from lots of cultural attractions and great shopping and food.
stayed in July, 2019
Guest Score 8.8 out of 10
Excellent
The location was excellent and the room was clean and comfortable
stayed in July, 2019
Guest Score 6.7 out of 10
Pleasant
stayed in July, 2019
Guest Score 7.1 out of 10
Good
Location
Dated rooms, poor wifi and inflexible check in/out time. Not able to check in 15 min earlier.
stayed in July, 2019
Guest Score 9.2 out of 10
Wonderful
stayed in June, 2019
Guest Score 9.2 out of 10
Wonderful
The pillows have a bad smell.
Friendly staff. Airport bus station at the hotel gate. Close to subway station. Shops are close to the hotel. Many entrances for the hotel. Laundry room is available.
stayed in June, 2019
Guest Score 9.2 out of 10
Wonderful
Amazing location on 5th floor with station right under and a lot of resturants/stores nearby. The service is top - the staff made me a lunchbox since I had to check out next day early and couldnt eat breakfast there
Took some time to find the entrance to the hotel. You have to find the elevator inside the station.
stayed in June, 2019
Guest Score 7.9 out of 10
Good
Excellent location
Hotel is not flexible about late checkout (even for an hour).
stayed in June, 2019
Guest Score 9.6 out of 10
Exceptional
The location was excellent, as right above train station, very convenient. Lots of nearby shops and the Shibuya crossing is very close. Can get excellent views of it from higher levels. We found we didn't need to travel on train much, as everything was right at our doorstep, but very convenient when we did. Room was a quad room, 4 beds. Very roomy. Cleaned everyday. Great service. Had laundry rooms so can do own laundry. We didn't try the hotel restaurant or coffee as so much to eat and see outside.
Not much to complain about, as everything was excellent. Hotel a little on the pricier side but you are in the heart of Shibuya.
stayed in June, 2019
Guest Score 8.8 out of 10
Excellent
Location, location, location. Awesome view from the room's window. Quiet and clean room. Room big enough for what I'm used to in Tokyo.
Not easy to find the entrance at my arrival. It should be better explained on the website. It should be stated clearly which exit of the metro station should be used since carrying my big suitcase around Shibuya crossing was not the best experience, The breakfast price should be reviewed, REALLY EXPENSIVE!! Though I didn't have it.
stayed in June, 2019
Guest Score 6.7 out of 10
Pleasant
Location and friendly staff
Toilet not good. Kinda old
stayed in June, 2019
Guest Score 6.7 out of 10
Pleasant
Staff were really friendly and the property was clean.
Staff were friendly but not helpful. Not all can speak english, they lack a good concierge like other hotels world wide. Never depend on planning any trip or ask for places such as resurants from the concierge. Extremely over priced for the facilities and services they are providing.
stayed in June, 2019
Guest Score 9.2 out of 10
Wonderful
Location, location, location
Room needed a little more vacuuming
stayed in June, 2019
Guest Score 7.9 out of 10
Good
Room was nice and spacious with view to crossing. Great location.
We didnt like the breakfast at all. They are so basic. Only the view from top flor is interesting. Food is poor quality and not any choise. The hotel stuff is not good at all. They are not polite and it seems you bother them, they dont give any information on arrival date, like city map or metro map, it seems they dont just care and they lazy to bother. Otherwise the stay was ok.
stayed in June, 2019
Guest Score 9.6 out of 10
Exceptional
Excellent location. Right next to the Shibuya scarmble crossing and also the train stations (JR and Metro). Abundant shopping choices within walking distance to the hotel.
none.
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 8.61 mi
    • Atsugi Naf - 19.90 mi
    • Yokota Air Force Base - 20.69 mi

    Transport

      Train stations Show all on map »
      • Shibuya Station - 565 f
      • Meiji-Jingumae Station - 0.75 mi
      • Daikanyama Station - 0.76 mi
      • Harajuku Station - 0.80 mi
      • Omote Sando Station - 0.84 mi
      • Yoyogi Koen Station - 0.86 mi
      • Naka-Meguro Station - 1.00 mi
      • Ebisu Station - 1.02 mi
      • Gaienmae Station - 1.30 mi
      • Yoyogi-Uehara Station - 1.33 mi
      • Hiroo Station - 1.34 mi
      • Kitasando Station - 1.38 mi
      • Aoyama Itchome Station - 1.68 mi
      • Roppongi Station - 1.80 mi
      • Sangenjaya Station - 1.92 mi
      • Shirokanedai Station - 2.07 mi
      • Shinjuku Gyoemmae Station - 2.10 mi
      • Azabu Juban Station - 2.11 mi
      • Shinjuku Sanchome Station - 2.23 mi
      • Akasaka Station - 2.27 mi
      • Yotsuya Sanchome Station - 2.32 mi
      • Akasaka Mitsuke Station - 2.44 mi
      • Akabanebashi Station - 2.48 mi

    Museums

      Art Galleries Show all on map »
      • Nezu Museum - 1.00 mi
      • Mori Art Museum - 1.66 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Hachiko Statue - 328 f
      National Parks Show all on map »
      • NHK Studio Park - 0.47 mi
      • Yoyogi Park - 0.85 mi
      Famous Streets Show all on map »
      • Takeshita Street - 0.91 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Meiji Jingu Stadium - 1.46 mi
      • National Olympic Stadium - 1.59 mi
      Theatres Show all on map »
      • Suntory Hall - 2.40 mi
      Historical Buildings Show all on map »
      • Marunouchi Building - 2.42 mi
      Other Show all on map »
      • Shibuya Pedestrian Scramble - 336 f
      • Shibuya Scramble Crossing - 368 f
      • Booking.com Tokyo CS Office - 490 f
      • Shibuya Center Town - 862 f
      • Shibuya - 0.60 mi
      • Omotesando Hills - 0.78 mi
      • Booking.com Tokyo Office - 0.78 mi
      • Meiji Jingu Shrine - 1.10 mi
      • Ebisu Garden Place - 1.36 mi
      • National Art Center - 1.56 mi
      • Roppongi Hills - 1.65 mi
      • Tokyo City View - 1.70 mi
      • Tokyo Midtown - 1.82 mi
      • Shinjuku Gyoen National Garden - 1.90 mi
      • Tokyo Route 246 - Gran Turismo Track - 1.95 mi
      • Meguro - 2.00 mi
      • Kabuki-cho - 2.50 mi

Shibuya Excel Hotel Tokyu

1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan