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Room
Room
Address
1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Accessible
- No Smoking Rooms/Facilities
- Restaurant
- Laundry
- Meeting/Banquet Facilities
- Newspapers
- Parking
- Room Service
- Safety Deposit Box
- Vending Machines
- Air Conditioning
- Bar
- Currency Exchange
- 24-Hour Front Desk
- Elevator
- Family room
- Dry cleaning
- Internet services
- Breakfast in the room
- Heating
- Fax/photocopying
- Luggage storage
- WiFi
- Airport shuttle (surcharge)
- Airport shuttle (additional charge)
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 8.61 mi
- Atsugi Naf - 19.90 mi
- Yokota Air Force Base - 20.69 mi
Museums
- Nezu Museum - 1.00 mi
- Mori Art Museum - 1.66 mi
Click here to leave your opinion >>
Miriam (young couple)
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
Jakesmile (family with young children)
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Great location very good service
Room a little aged also the hotel was difficult to find
Raimundo (family with young children)
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Location
Nothing in particular
Anonymous (young couple)
stayed in January, 2020
Guest Score 8.8 out of 10
Excellent
+strategic location
+near to every places
+there’s a shuttle bus to haneda/narita airport straight from the hotel
+the staffs are thoughtful
+they always clean the room every day
-little room but expensive price
Anonymous (family with young children)
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
It's always good to be back at the Shibuya Excel Hotel. It feels like coming home to the familiar hotel and also area. I was traveling with my family including my nephew, a one-year-old toddler. When we arrived we were told that our two rooms will be on a separate floor. We requested if we can be on the same floor so we could help the parents with looking after the toddler when needed. The hotel assistant arranged the rooms on the higher floor for us with an extra cost per night per room which we were happy to pay for. We glad we did as our rooms were directly opposite and it was convenient with looking after the toddler. The higher floor means we have a better view of the Shibuya scramble square and the whole Shibuya skyline as well.
The rates for the hotel are on the high side, although you totally understand why. You can't beat the location and convenience it offers. The room is a bit small, but that's like any other hotel rooms in big cities.
Ming (family with young children)
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
great location, comfy bed, nice hotel
nil
Anonymous (young couple)
stayed in January, 2020
Guest Score 7.1 out of 10
Good
Chuck/tina (young couple)
stayed in January, 2020
Guest Score 9.2 out of 10
Wonderful
It was close to everything even the Shibuya station. They also helped us retrieve a forgotten item from a hotel in Osaka we were at and shipped it to the hotel we were staying at.
Bed was a bit stiff for us. That was the only complaint
Annette (family with young children)
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
Excellent location, great service and comfortable rooms.
Breakfast room cramped during busy times.
Yong (with friends)
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Anonymous (young couple)
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
Very luxurious and great location. Our suitcase went missing at the airport and it was great to have the support of the hotel staff to help sort getting it back while we continued with sightseeing
Mulualem (family with young children)
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Pascale (review category business travellers)
stayed in January, 2020
Guest Score 7 out of 10
Good
I like how neat everything was; compact utilities that are well designed. The step up into the bathroom was a bit weird, but I got used to it.
The pillows could be firmer, but that's just my personal preference.
Ang (family with young children)
stayed in January, 2020
Guest Score 9.6 out of 10
Exceptional
Anonymous (family with young children)
stayed in January, 2020
Guest Score 9.2 out of 10
Wonderful
Joselito (solo traveller)
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
At the crossroads of Shibuya. Perfect for the Shibuya shopping and people experience. Accessible by taxis and cars on the same floor. Airport limousine also nearby.
You're in trouble if you arrive in Shibuya Station near the South Exit. I came via Shonan-Shinjuku Line from Omiya. I somehow exited the station via the South Exit (because I couldn't find any other way to go). I accidentally ended up in an Excel Hotel (which was Stream Excel Hotel, the wrong hotel). Walked, walked, walked. Lost, lost, lost. Asked, asked, asked. Finally found the hotel in Shibuya Mark City after an hour of searching. Obviously, I'm a tourist who doesn't speak Japanese.
Anonymous (review category business travellers)
stayed in January, 2020
Guest Score 10 out of 10
Exceptional
Location
The mattress is too soft. Should have more lundary facility.
Anonymous (group)
stayed in January, 2020
Guest Score 7.9 out of 10
Good
Location grate for shopping
Toilet is too small. Need to be update
Nathalie (family with young children)
stayed in January, 2020
Guest Score 8.8 out of 10
Excellent
It’s location and amazing views!
Rooms could be updated.
Julius (family with young children)
stayed in January, 2020
Guest Score 8.8 out of 10
Excellent
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 8.61 mi
- Atsugi Naf - 19.90 mi
- Yokota Air Force Base - 20.69 mi
- Shibuya Station - 565 f
- Meiji-Jingumae Station - 0.75 mi
- Daikanyama Station - 0.76 mi
- Harajuku Station - 0.80 mi
- Omote Sando Station - 0.84 mi
- Yoyogi Koen Station - 0.86 mi
- Naka-Meguro Station - 1.00 mi
- Ebisu Station - 1.02 mi
- Gaienmae Station - 1.30 mi
- Yoyogi-Uehara Station - 1.33 mi
- Hiroo Station - 1.34 mi
- Kitasando Station - 1.38 mi
- Aoyama Itchome Station - 1.68 mi
- Roppongi Station - 1.80 mi
- Sangenjaya Station - 1.92 mi
- Shirokanedai Station - 2.07 mi
- Shinjuku Gyoemmae Station - 2.10 mi
- Azabu Juban Station - 2.11 mi
- Shinjuku Sanchome Station - 2.23 mi
- Akasaka Station - 2.27 mi
- Yotsuya Sanchome Station - 2.32 mi
- Akasaka Mitsuke Station - 2.44 mi
- Akabanebashi Station - 2.48 mi
- Nezu Museum - 1.00 mi
- Mori Art Museum - 1.66 mi
- Hachiko Statue - 328 f
- NHK Studio Park - 0.47 mi
- Yoyogi Park - 0.85 mi
- Takeshita Street - 0.91 mi
- Meiji Jingu Stadium - 1.46 mi
- National Olympic Stadium - 1.59 mi
- Suntory Hall - 2.40 mi
- Marunouchi Building - 2.42 mi
- Shibuya Pedestrian Scramble - 336 f
- Shibuya Scramble Crossing - 368 f
- Booking.com Tokyo CS Office - 490 f
- Shibuya Center Town - 862 f
- Shibuya - 0.60 mi
- Omotesando Hills - 0.78 mi
- Booking.com Tokyo Office - 0.78 mi
- Meiji Jingu Shrine - 1.10 mi
- Ebisu Garden Place - 1.36 mi
- National Art Center - 1.56 mi
- Roppongi Hills - 1.65 mi
- Tokyo City View - 1.70 mi
- Tokyo Midtown - 1.82 mi
- Shinjuku Gyoen National Garden - 1.90 mi
- Tokyo Route 246 - Gran Turismo Track - 1.95 mi
- Meguro - 2.00 mi
- Kabuki-cho - 2.50 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
National Parks Show all on map »
Famous Streets Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
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Shibuya Excel Hotel Tokyu
1-12-2 Dogenzaka, Tokyo, Tokyo, 150-0043, Japan