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Room
Address
Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hiking
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Arabic
- French
- German
- Hindi
- Italian
- Korean
- Malay
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Ticket services
- Contactless check-in/out
- Food delivery
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Kid-friendly dinning
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 9.01 mi
- Atsugi Naf - 23.87 mi
- Yokota Air Force Base - 24.08 mi
- Narita Intl Airport - 35.07 mi
Museums
- Bridgestone Museum of Art - 0.29 mi
- Mitsui Memorial Museum - 0.34 mi
- Mitsubishi Ichigokan Museum - 0.44 mi
- National Museum of Modern Art - 1.00 mi
- Science Museum - 1.11 mi
- Edo Tokyo Museum - 1.79 mi
Click here to leave your opinion >>
Georgina (Family with Young Children)
stayed in July, 2023
Guest Score 10 out of 10
Exceptional
Staff went above and beyond, always smiling, when we asked for something it was brought up very quickly. Luggage taken up to room, could also leave it there after we checked out. View was spectacular.
Very little vegan food available
Timo (Family with Young Children)
stayed in July, 2023
Guest Score 9 out of 10
Wonderful
Lobby lounge.
Maria (Family with Young Children)
stayed in July, 2023
Guest Score 10 out of 10
Exceptional
Ivy (Traveling as Couple)
stayed in July, 2023
Guest Score 10 out of 10
Exceptional
World class service
Wittawat (Family with Young Children)
stayed in June, 2023
Guest Score 10 out of 10
Exceptional
location, room is very clean and big space.
Ganesh (Family with Young Children)
stayed in June, 2023
Guest Score 7 out of 10
Good
Location near Tokyo is a great plus point for Shangri-La.
Buffet breakfast is pathetic. They should really look at other 5 star hotels for ideas. The price charged and the quantity / quality doesnt match at all!!
Staff can be more careful. At 2 instances, within the 6 days that we stayed there.. they charged us wrongly. Luckily we were alert or else we would have ended up paying nearly 160000 more.
Even during breakfast buffet.. they got room number wrongly and had a list of questions abt in room/ out of room breakfast arrangements (half of it we didnt understand) and disrupted our peaceful breakfast time. Only to come back later to apologize! As a person who always stay in 5 star hotels this is definately not the kind of mistakes expect and accept.
Brian (Traveling as Couple)
stayed in May, 2023
Guest Score 7 out of 10
Good
centrally located good amenities
access to property is difficult and once inside its not welcoming. seems more suited to business travelers not tourists
Anonymous (Family with Young Children)
stayed in May, 2023
Guest Score 3 out of 10
Poor
Timo (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Sultan (Family with Young Children)
stayed in April, 2023
Guest Score 10 out of 10
Exceptional
A to Z everything was fabulous I was truly amazed by the quality of everything specifically the staff... Truly the nicest and kindest people I have met globally
Nothing
Pascale (Family with Young Children)
stayed in April, 2023
Guest Score 10 out of 10
Exceptional
elegant hotel
Arunya (Family with Young Children)
stayed in April, 2023
Guest Score 9 out of 10
Wonderful
Michael (Family with Young Children)
stayed in April, 2023
Guest Score 5 out of 10
Fair
Central location, quality facility.
Concierge was close to useless. Repeatedly sent e-mail regarding reservations to wrong e-mail. Failed to make dinner reservations at correct restaurant and so randomly picked another restaurant with similar name. I was then able to make my own reservation successfully. Breakfast is US$136.
Michael (Family with Young Children)
stayed in April, 2023
Guest Score 5 out of 10
Fair
Central location.
Concierge was close to useless. Repeatedly sent e-mail regarding restaurant reservations to wrong e-mail address. Failed to make dinner reservations which I then was able to make myself. Breakfast is US$135.
Yumeng (Traveling as Couple)
stayed in April, 2023
Guest Score 9 out of 10
Wonderful
the location is unbeatable for us for leisure travel being at Tokyo station
the room size and amenities, the views from room
breakfast was excellent although it got a bit chaotic at times
breakfast could be overwhelming
the room cleaning service at times was overly intrusive and could be improved upon
Julien (Family with Young Children)
stayed in April, 2023
Guest Score 7 out of 10
Good
staff was very nice, kind and professional
breakfast time was very busy and hotel didnt have proper breakfast place. one restaurant was closed.
bar closes at 6pm Sunday-Tuesday so cannot have a drink past 6pm on those days. luxury hotels usually have bar opened 7 day/ week at least until 22-23pm
facilities are overall average for a luxury hotel even compared to other Shangri-La in the world (restaurants, gym,..)
Alma (Family with Young Children)
stayed in April, 2023
Guest Score 10 out of 10
Exceptional
Everything is amazing!
Michael (Traveling as Couple)
stayed in March, 2023
Guest Score 10 out of 10
Exceptional
Jane (Business Traveler)
stayed in March, 2023
Guest Score 10 out of 10
Exceptional
amazing view, location, service
Dave ()
stayed in March, 2023
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 9.01 mi
- Atsugi Naf - 23.87 mi
- Yokota Air Force Base - 24.08 mi
- Narita Intl Airport - 35.07 mi
- Tokyo Station - 1,046 f
- Otemachi Station - 0.25 mi
- Nihonbashi Station - 0.25 mi
- Yurakucho Station - 0.61 mi
- Kanda Station - 0.65 mi
- Hibiya Station - 0.73 mi
- Ginza Station - 0.78 mi
- Higashi Ginza Station - 0.89 mi
- Tsukiji Station - 1.00 mi
- Akihabara Station - 1.16 mi
- Shiodome Station - 1.19 mi
- Ochanomizu Station - 1.23 mi
- Shinbashi Station - 1.29 mi
- Toranomon Station - 1.38 mi
- Tsukishima Station - 1.48 mi
- Hanzomon Station - 1.57 mi
- Ryogoku Station - 1.61 mi
- Suidobashi Station - 1.62 mi
- Tameike Sanno Station - 1.68 mi
- Kachidoki Station - 1.70 mi
- Okachimachi Station - 1.76 mi
- Hamamatsucho Station - 1.85 mi
- Akasaka Mitsuke Station - 1.85 mi
- Bridgestone Museum of Art - 0.29 mi
- Mitsui Memorial Museum - 0.34 mi
- Mitsubishi Ichigokan Museum - 0.44 mi
- National Museum of Modern Art - 1.00 mi
- Science Museum - 1.11 mi
- Edo Tokyo Museum - 1.79 mi
- Tokyo Metropolitan Government Building - 1,046 f
- Japan Imperial Palace - 0.94 mi
- National Diet Building - 1.45 mi
- Kabukiza Theatre - 0.90 mi
- National Theatre - 1.48 mi
- Hibiya Park - 1.08 mi
- Nippon Budokan Indoor Arena - 1.34 mi
- Ryogoku Kokugikan National Sumo Stadium - 1.68 mi
- Tokyo Dome - 1.89 mi
- Kachidoki Bridge - 1.42 mi
- Tokyo International Forum - 0.51 mi
- Ginza - 0.83 mi
- Shimbashi - 1.10 mi
- Kanda Book Town - 1.10 mi
- Tsukiji Honganji Temple - 1.11 mi
- Akihabara - 1.23 mi
- Tsukiji Fish Market - 1.35 mi
- Chidorigafuchi - 1.37 mi
- Hamarikyu Teien Garden - 1.58 mi
- Yasukuni Shrine - 1.67 mi
- Kyu-Iwasaki-tei Garden - 1.90 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Historical Buildings Show all on map »
Theatres Show all on map »
National Parks Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Monuments and Landmarks Show all on map »
Other Show all on map »
Shangri-la Hotel Tokyo
Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan