Shangri-la Hotel Tokyo
Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan
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Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan
At Shangri-La Tokyo, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. For guests with their own vehicle, parking facilities are provided.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Shangri-La Tokyo, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Shangri-La Tokyo, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Shangri-La Tokyo, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hiking
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Arabic
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Malay
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Books, DVDs, music for children
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Kid-friendly dinning
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
A bit expensive
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
The visit exceeded our expectations and we have visited 4 different 5 Stars Hotels in Tokio. The feeling when you enter the Hotel, you feel like you are in another world. Beautiful flowers, music everywhere. Elevator was so nice with the chandelier on the ceiling, Location - TOP!! 1 minute walk to Tokio Station. Reception, Breakfast, Swimingpool, latecheck out, limusine service, Rooms... everything was perfect. The staff - the best in Tokio, because there were so nice - not fake, natural and helpful. We also left the whole luggage in hotel when we went to Kyoto - 4 huge pieces - No Problem. We loved every minute of our stay!! We will definitely come back.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Great
stayed in April, 2024
Guest Score 7 out of 10
Good
stayed in April, 2024
Guest Score 8 out of 10
Very Good
The facilities and the staff. Except for the reception, all of them were very kind and responsive. Everyone from in-room dining, laundry service, house keeping, health club, and the staff at the entrance provided impecable services and made us feel very welcomed.
Low value for money. There was a line at the breakfast with more than 20 mins wait to get in at 07:00AM, which is the opening time. In my opinion this is unacceptable. The food selection was not that varied. Compared to the other departments, the reception needs to step up their game. They were not as warm and welcoming or particularly accomodating. Nobody picked up the phone on 4 separate occasions, and it was a hassle to prolongue our stay.
stayed in April, 2024
Guest Score 8 out of 10
Very Good
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
The hotel was beautifully appointed and the location was amazing (right next to train station). Our room was large and had an incredible view overlooking the city. We loved all the common areas and had a number of delicious meals at the hotel, including room service. The staff was incredibly helpful. We loved coming home after our long days of touring, and getting whisked away to the 28th+ floors to overlook the city.
Of course it was expensive - but it is Tokyo!
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Staff was fantastic. Food was great - gym in particular was excellent esp the pool. I also did two spa service which were wonderful. Attention to detail through and through. The room was surprisingly large. I was here for the Tokyo marathon and the hotel even surprised me afterwards with an after marathon health food gift.
I can't think of anything -
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Great location, excellent staff, comfortable and spacious room
Relatively expensive
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
stayed in January, 2024
Guest Score 10 out of 10
Exceptional
Absolutely everything was perfect. The rooms are beautiful and the restaurant is excellent and service is amazing. Close to Ginza for the shopping!
stayed in December, 2023
Guest Score 9 out of 10
Wonderful
Loved all.
Room sofa and carpet could be cleaner. More water in room would be nice.
stayed in December, 2023
Guest Score 10 out of 10
Exceptional
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Guest reviews
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 9.01 mi
    • Atsugi Naf - 23.87 mi
    • Yokota Air Force Base - 24.08 mi
    • Narita Intl Airport - 35.07 mi

    Transport

      Train stations Show all on map »
      • Tokyo Station - 1,046 f
      • Otemachi Station - 0.25 mi
      • Nihonbashi Station - 0.25 mi
      • Yurakucho Station - 0.61 mi
      • Kanda Station - 0.65 mi
      • Hibiya Station - 0.73 mi
      • Ginza Station - 0.78 mi
      • Higashi Ginza Station - 0.89 mi
      • Tsukiji Station - 1.00 mi
      • Akihabara Station - 1.16 mi
      • Shiodome Station - 1.19 mi
      • Ochanomizu Station - 1.23 mi
      • Shinbashi Station - 1.29 mi
      • Toranomon Station - 1.38 mi
      • Tsukishima Station - 1.48 mi
      • Hanzomon Station - 1.57 mi
      • Ryogoku Station - 1.61 mi
      • Suidobashi Station - 1.62 mi
      • Tameike Sanno Station - 1.68 mi
      • Kachidoki Station - 1.70 mi
      • Okachimachi Station - 1.76 mi
      • Hamamatsucho Station - 1.85 mi
      • Akasaka Mitsuke Station - 1.85 mi

    Museums

      Art Galleries Show all on map »
      • Bridgestone Museum of Art - 0.29 mi
      • Mitsui Memorial Museum - 0.34 mi
      • Mitsubishi Ichigokan Museum - 0.44 mi
      • National Museum of Modern Art - 1.00 mi
      • Science Museum - 1.11 mi
      • Edo Tokyo Museum - 1.79 mi

    Other attractions

      Historical Buildings Show all on map »
      • Tokyo Metropolitan Government Building - 1,046 f
      • Japan Imperial Palace - 0.94 mi
      • National Diet Building - 1.45 mi
      Theatres Show all on map »
      • Kabukiza Theatre - 0.90 mi
      • National Theatre - 1.48 mi
      National Parks Show all on map »
      • Hibiya Park - 1.08 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Nippon Budokan Indoor Arena - 1.34 mi
      • Ryogoku Kokugikan National Sumo Stadium - 1.68 mi
      • Tokyo Dome - 1.89 mi
      Monuments and Landmarks Show all on map »
      • Kachidoki Bridge - 1.42 mi
      Other Show all on map »
      • Tokyo International Forum - 0.51 mi
      • Ginza - 0.83 mi
      • Shimbashi - 1.10 mi
      • Kanda Book Town - 1.10 mi
      • Tsukiji Honganji Temple - 1.11 mi
      • Akihabara - 1.23 mi
      • Tsukiji Fish Market - 1.35 mi
      • Chidorigafuchi - 1.37 mi
      • Hamarikyu Teien Garden - 1.58 mi
      • Yasukuni Shrine - 1.67 mi
      • Kyu-Iwasaki-tei Garden - 1.90 mi

Shangri-la Hotel Tokyo

Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan