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Room
Address
Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Pets Allowed
- Restaurant
- Swimming Pool
- Laundry
- Meeting/Banquet Facilities
- Parking
- Valet Parking
- Room Service
- Safety Deposit Box
- Sauna
- Air Conditioning
- Bar
- Concierge Service
- Currency Exchange
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Bicycle rental
- Massage
- Dry cleaning
- Internet services
- Spa and wellness centre
- Soundproof rooms
- Non-smoking throughout
- Trouser press
- Breakfast in the room
- Ironing service
- Heating
- Fax/photocopying
- Luggage storage
- WiFi
- Indoor pool (all year)
- Private check-in/check-out
- Lockers
- indoor pool
- shuttle service
- car hire
- 24-hour security
- Accessible parking
- Designated Smoking Area
- Facilities for Disabled Guests
- Heated pool
- Non-smoking Rooms
- Daily Housekeeping
- Business centre
- Fitness centre
- Free WiFi
- Lift
- Kid meals
- Parking garage
- Public transport tickets
- Pool with view
- Wine/champagne
- Fruits
- Pet bowls
- Hot tub/jacuzzi
- Spa Facilities
- Steam room
- Foot bath
- Spa/wellness packages
- Fitness
- Fitness classes
- Personal trainer
- Fitness/spa locker rooms
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Walking tours
- Bike tours
- Cooking class
- Live music/performance
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Use of cleaning chemicals that are effective against Coronavirus
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Hand sanitizer in guest accommodation and key areas
- Property is cleaned by professional cleaning companies
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Breakfast takeaway containers
- Delivered food is securely covered
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Parking on site


















































Click here to leave your opinion >>
Barry (young couple)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Ahmad (young couple)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Shuk (family with young children)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Shuk (family with young children)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Jodie (family with young children)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
We loved the size of the rooms (interconnecting Deluxe King and Twin), the design/furnishings, and outlook toward the Imperial Palace Gardens. The bathrooms were great, the location was fantastic, my husband had a massage- he said it was fabulous, and the in room dining (various meals), and tapas/champagne special offer in the Lobby Lounge- which we chose also during our stay, were also all absolutely wonderful: The best part of our stay though- all staff were exceptional- we spent a month travelling around Japan and this was the end of our journey- the Shangri La Tokyo staff were the best of the best - level of service and friendliness was so amazing and will always be remembered. We loved our stay.
Whilst we enjoyed the in-room dining, I felt the cost of meals on the menu was far too high. For bedding, no top sheet and only just doona/quilt for cover- was also surprising for this standard of hotel.
Alicia (family with young children)
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Giles (family with young children)
stayed in January, 2023
Guest Score 9 out of 10
Wonderful
Sarah (young couple)
stayed in December, 2022
Guest Score 10 out of 10
Exceptional
Aadil (family with young children)
stayed in December, 2022
Guest Score 5 out of 10
Fair
Andianto (review category business travellers)
stayed in December, 2022
Guest Score 9 out of 10
Wonderful
Sarah (young couple)
stayed in December, 2022
Guest Score 10 out of 10
Exceptional
Aji (family with young children)
stayed in November, 2022
Guest Score 9 out of 10
Wonderful
Aji (family with young children)
stayed in November, 2022
Guest Score 9 out of 10
Wonderful
Anonymous (solo traveller)
stayed in November, 2022
Guest Score 9 out of 10
Wonderful
everything but
Ali (solo traveller)
stayed in November, 2022
Guest Score 10 out of 10
Exceptional
Abdulhadi (review category business travellers)
stayed in October, 2022
Guest Score 9 out of 10
Wonderful
Z (young couple)
stayed in October, 2022
Guest Score 8 out of 10
Very Good
The breakfast may be a weakness comparing to the hotel we stayed at Yokohama. The choices are very limited.
Hattaya (family with young children)
stayed in October, 2022
Guest Score 9 out of 10
Wonderful
Thais (young couple)
stayed in June, 2022
Guest Score 8 out of 10
Very Good
Chaudhry (young couple)
stayed in May, 2022
Guest Score 8 out of 10
Very Good
1. Station access
2. Nice scent
1. Weak bath shower pressure
2. Limited variety of TV channels
3. No movies to choose from
4. It wasn’t the Shangri-La that I know from Singapore, Malaysia and Philippines. Japan should at least copy them.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 9.01 mi
- Atsugi Naf - 23.87 mi
- Yokota Air Force Base - 24.08 mi
- Narita Intl Airport - 35.07 mi
- Tokyo Station - 1,046 f
- Otemachi Station - 0.25 mi
- Nihonbashi Station - 0.25 mi
- Yurakucho Station - 0.61 mi
- Kanda Station - 0.65 mi
- Hibiya Station - 0.73 mi
- Ginza Station - 0.78 mi
- Higashi Ginza Station - 0.89 mi
- Tsukiji Station - 1.00 mi
- Akihabara Station - 1.16 mi
- Shiodome Station - 1.19 mi
- Ochanomizu Station - 1.23 mi
- Shinbashi Station - 1.29 mi
- Toranomon Station - 1.38 mi
- Tsukishima Station - 1.48 mi
- Hanzomon Station - 1.57 mi
- Ryogoku Station - 1.61 mi
- Suidobashi Station - 1.62 mi
- Tameike Sanno Station - 1.68 mi
- Kachidoki Station - 1.70 mi
- Okachimachi Station - 1.76 mi
- Hamamatsucho Station - 1.85 mi
- Akasaka Mitsuke Station - 1.85 mi
- Bridgestone Museum of Art - 0.29 mi
- Mitsui Memorial Museum - 0.34 mi
- Mitsubishi Ichigokan Museum - 0.44 mi
- National Museum of Modern Art - 1.00 mi
- Science Museum - 1.11 mi
- Edo Tokyo Museum - 1.79 mi
- Tokyo Metropolitan Government Building - 1,046 f
- Japan Imperial Palace - 0.94 mi
- National Diet Building - 1.45 mi
- Kabukiza Theatre - 0.90 mi
- National Theatre - 1.48 mi
- Hibiya Park - 1.08 mi
- Nippon Budokan Indoor Arena - 1.34 mi
- Ryogoku Kokugikan National Sumo Stadium - 1.68 mi
- Tokyo Dome - 1.89 mi
- Kachidoki Bridge - 1.42 mi
- Tokyo International Forum - 0.51 mi
- Ginza - 0.83 mi
- Shimbashi - 1.10 mi
- Kanda Book Town - 1.10 mi
- Tsukiji Honganji Temple - 1.11 mi
- Akihabara - 1.23 mi
- Tsukiji Fish Market - 1.35 mi
- Chidorigafuchi - 1.37 mi
- Hamarikyu Teien Garden - 1.58 mi
- Yasukuni Shrine - 1.67 mi
- Kyu-Iwasaki-tei Garden - 1.90 mi
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Shangri-la Hotel Tokyo
Marunouchi Trust Tower Main 1-8-3 Marunouchi Chiyoda-ku, Tokyo, Tokyo, 100-8283, Japan