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Room
Address
2-14-15 Shibuya Shibuya-ku, Tokyo, Tokyo, 150-0002, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Internet Access
- Free Internet In Public Areas
- Accessible
- Laundry
- Safety Deposit Box
- Terrace
- 24-Hour Front Desk
- Elevator
- Luggage storage
- Wheelchair accessible
- Grocery deliveries
- car park
- vending machine
- 24-hour security
- Free Wi-Fi
- Massage services
- Wi-Fi In Public Areas
- Daily Housekeeping
- free Wi-Fi in all rooms
- English
- Japanese
- first aid kit
- Free Internet
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Daily disinfection in common areas
- First aid kit
- Hand sanitizer
- Staff trained in safety protocol
- Temperature check for guests and staff
- Body thermometer
- Free face masks
- Daily disinfection in all rooms
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Security [24-hour]
- Grocery delivery
- Food delivery
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 8.49 mi
- Atsugi Naf - 20.18 mi
- Yokota Air Force Base - 20.99 mi
Museums
- Nezu Museum - 0.66 mi
- Mori Art Museum - 1.32 mi
Click here to leave your opinion >>
Rosario (young couple)
stayed in March, 2020
Guest Score 8 out of 10
Very Good
Kerry (young couple)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
Excellent location, spolessly clean and really friendly helpful staff. We would definately stay again
Francisco (review category business travellers)
stayed in February, 2020
Guest Score 8 out of 10
Very Good
Natalia (young couple)
stayed in February, 2020
Guest Score 8 out of 10
Very Good
Great location and well sized room. Nice lobby
Not much soundproofing
Machelle (family with young children)
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Evelyn (young couple)
stayed in January, 2020
Guest Score 8 out of 10
Very Good
Ngoc (young couple)
stayed in January, 2020
Guest Score 9 out of 10
Wonderful
Anonymous (review category business travellers)
stayed in January, 2020
Guest Score 5 out of 10
Fair
the location was great considering main venue of the event that our team had to attend for a biz trip.
picture was better than the reality.
Anonymous (group)
stayed in December, 2019
Guest Score 1 out of 10
Very Poor
Bed smelled like cigarettes. Rude staff
David (solo traveller)
stayed in December, 2019
Guest Score 5 out of 10
Fair
This was my second stay at this hotel during my trip so I knew what to expect but was still disappointed. The location was good and the staff were as helpful as possible but that was about all. I only stayed here a second time as there was nothing else available at the time of booking.
There appeared to be a light fixture in the center of the room on the ceiling but it did not work. The thermostat which was half hanging off the wall was set to heat centrally even though the temperature outside was around 70F during the day but opening the window allowed the smell of cigarette smoke from the street to enter the room (4th floor). I also smelled cigarette smoke in the hallway right outside of my room on several occasions. The bathroom was not nearly clean enough from day one (toilet odor) and I could always hear either the guests above me or the cleaning staff in the hallway in the mornings.
The most annoying thing at the end of my trip was that the hotel did not have a luggage scale. They had a digital body scale which the girl at the front desk used by standing on it while holding one of my suitcases at a time then subtracting her weight which was not totally accurate. Unfortunately two days before I was going to leave the country I was informed that the digital scale had been broken by other guests and only thing left was an analog scale which was even worse. Fortunately my guesswork was correct and my luggage was not over the limit when I checked in at the airport.
Anonymous (young couple)
stayed in December, 2019
Guest Score 9.6 out of 10
Exceptional
Staff was friendly and helpful. The room was larger then most western style hotel rooms than we stayed at during our trip.
Elaine (young couple)
stayed in December, 2019
Guest Score 9.2 out of 10
Wonderful
David (solo traveller)
stayed in December, 2019
Guest Score 5 out of 10
Fair
The hotel is very close to the center of Shibuya but far enough from the noise, trash, and rats to be acceptable. The staff is polite and helpful but that is the norm in Japan. The staff spoke some English but it was beneficial for me to use Japanese at times.
As Google Maps seems to seriously lack accuracy in Japan this hotel was a little hard to find. It didn’t help that the building lettering was small and not illuminated.
Another issue is the fact that the building does not have a ramp leading up to the entrance, there are only stairs. This could be a major issue for anyone with disabilities. For me it was an annoyance as I crossed the street from the station using the pedestrian bridge with two suitcases then had to deal with even more stairs. This is the only hotel out of seven that I have stayed at in Japan that only had stairs leading to its entrance.
The other major issue is the fact that this is the only hotel that I have stayed at which still uses physical keys rather than electronic key cards. The keys are not allowed to leave the hotel so you must turn them over to the staff as you leave. The only upside to this is that they will often offer you a cold bottle of water when you return although if you leave for a short period of time it is a little irritating.
Lastly the bathroom although furnished with Toto equipment as all of the other hotels I have stayed at in Japan was clearly the oldest. The faucet and shower shared a hose which was connected to a diverter valve that had to be manually turned to switch outputs. This hotel needs to upgrade just about everything in order to be decent.
Nicole (young couple)
stayed in November, 2019
Guest Score 7.9 out of 10
Good
Good Location
Staff spoke good English and were very helpful with everything
The aircon wasn’t working
Australia (young couple)
stayed in November, 2019
Guest Score 7.5 out of 10
Good
Location was central and close to everything on offer in Shibuya and surrounding locations. Easy to get around to subway and staff where really nice and helpful.
Cafe attached never open. Old and out dated, but very clean.. if you are into the retro vibe, then this is the place. $$$ and have had better stays close by. Noisy hotel, you can hear other guests. Beds uncomfortable, but standard in Japan. Keys to room have to be left at counter upon going.
John (solo traveller)
stayed in November, 2019
Guest Score 8 out of 10
Very Good
Fantastic location near Shibuya station. The staff were excellent, always helping and extremely friendly. the room size was ok for Tokyo
It felt a little dated but it could have been a look they were going for. By dated I don't mean worn out. I stayed there because the price was ok and the position was fantastic. I'd probably stay again
Rod (solo traveller)
stayed in November, 2019
Guest Score 9.2 out of 10
Wonderful
Anonymous (young couple)
stayed in November, 2019
Guest Score 10 out of 10
Exceptional
Staff was great, hotel is very good; great location
William (young couple)
stayed in November, 2019
Guest Score 5.4 out of 10
Fair
Ciara (young couple)
stayed in October, 2019
Guest Score 9.2 out of 10
Wonderful
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 8.49 mi
- Atsugi Naf - 20.18 mi
- Yokota Air Force Base - 20.99 mi
- Shibuya Station - 0.24 mi
- Omote Sando Station - 0.54 mi
- Meiji-Jingumae Station - 0.66 mi
- Harajuku Station - 0.75 mi
- Daikanyama Station - 0.81 mi
- Ebisu Station - 0.92 mi
- Gaienmae Station - 1.02 mi
- Yoyogi Koen Station - 1.05 mi
- Hiroo Station - 1.05 mi
- Naka-Meguro Station - 1.12 mi
- Kitasando Station - 1.29 mi
- Aoyama Itchome Station - 1.38 mi
- Roppongi Station - 1.46 mi
- Yoyogi-Uehara Station - 1.61 mi
- Azabu Juban Station - 1.79 mi
- Shirokanedai Station - 1.89 mi
- Akasaka Station - 1.94 mi
- Shinjuku Gyoemmae Station - 2.06 mi
- Yotsuya Sanchome Station - 2.12 mi
- Akasaka Mitsuke Station - 2.13 mi
- Shinjuku Sanchome Station - 2.15 mi
- Akabanebashi Station - 2.15 mi
- Kamiyacho Station - 2.20 mi
- Tameike Sanno Station - 2.22 mi
- Nezu Museum - 0.66 mi
- Mori Art Museum - 1.32 mi
- Hachiko Statue - 0.28 mi
- Tokyo Tower - 2.22 mi
- NHK Studio Park - 0.66 mi
- Yoyogi Park - 0.93 mi
- Takeshita Street - 0.81 mi
- Meiji Jingu Stadium - 1.21 mi
- National Olympic Stadium - 1.38 mi
- Suntory Hall - 2.06 mi
- Shibuya Scramble Crossing - 0.30 mi
- Shibuya Pedestrian Scramble - 0.30 mi
- Booking.com Tokyo CS Office - 0.43 mi
- Shibuya Center Town - 0.51 mi
- Booking.com Tokyo Office - 0.51 mi
- Omotesando Hills - 0.56 mi
- Shibuya - 0.74 mi
- Meiji Jingu Shrine - 1.10 mi
- National Art Center - 1.22 mi
- Ebisu Garden Place - 1.25 mi
- Roppongi Hills - 1.31 mi
- Tokyo City View - 1.35 mi
- Tokyo Midtown - 1.48 mi
- Tokyo Route 246 - Gran Turismo Track - 1.67 mi
- Shinjuku Gyoen National Garden - 1.77 mi
- Meguro - 1.91 mi
Airports Show all on map »
Transport
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Museums
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Sakura Fleur Aoyama Hotel
2-14-15 Shibuya Shibuya-ku, Tokyo, Tokyo, 150-0002, Japan