Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
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Room
Room
Address
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Chapel/shrine
- Wheelchair accessible
- On-site parking
- kids club
- shuttle service
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Books, DVDs, music for children
- Electric vehicle charging station
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Spa services
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Kids facilities
- Professional cleaning services
- Cleaning products available
- Room service available
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Steven S. Y. (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location
Rooms are becoming dated
Loida (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The staffs are polite, helpful, and considerate.
There’s nothing that I don’t like about Keio Plaza Hotel Tokyo.
Rong (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Wonderful experience while staying.
None
James (Family with young children)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
I paid 500 US a night for two nights. Although check-in was very pleasant and I was treated with kindness.
Not consistent good service for my time here. Since the QR code would not work for room service, I called the man just barked at me to use the TV. His answer was very rude, I had the same experience what I called to ask how to connect to the internet. I needed to stay an extra hour press check out for a noon check out and they charge me 12,600 yen. The fact that I just gave them $1,000 for two nights and I was checking out on a Monday, you would have thought they could have easily given me one extra hour.. overall just not worth the high price especially when you're treated poorly by the staff.
Susie (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The Keio Plaza Hotel staff are always amazing! Very professional and kind!
Rebecca (Group Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Really friendly staff! Room was very clean, and the room service food was tasty too.
You can't check-in early, but they do offer to hold your luggage until check-in time so you can go out while waiting.
Sonia (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
location
the laundry room as difficult to use
Quintilio (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything, stayed in the premier club level and it was great. Location, staff, lobby all were great
Off course we Americans are used to a bigger room.
Carmie (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Room and amenities were wonderful. Nice sitting area with tables and seats. Beautiful view of Tokyo. We paid for Lounge access which was amazing!
Loui (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Convenient to everything I nweded
Paul (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Very good location for sightseeing Tokyo. Staff was overly helpful. Most spoke good English which was very helpful. Room was modern and very clean. Good restaurants, great views from the Sky Lounge.
Small closet and no drawers for the clothes. We had 2 large suitcases and had to leave most things in them. Bathroom sink lacked shelves.
Deena (Solo Traveler)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing overpriced overbooked.
Marylyn (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Loved the buffet
Maybe friendlier
Marina (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Location cleanliness staff food
More seating in the lobby
Michelle (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Had interconnecting rooms, family of 4, they were refurbished, a good size, beds were big and comfortable. Great view from the room of the laser light show on Tokyo Metro building. Fabulous roof top bar and dining restaurant that both offer great views of the city. Staff were very attentive in all interactions. Breakfast was good. Close to the station for getting around town and an easy walk to all the lights and alley ways of Shinjuku. 7-11 in building, easy for cash out, snacks etc. Free Disney shuttle bus for all guests too.
Expensive, however most are at this time of year.
Counihan (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We LOVED this hotel! The location was perfect and the amenities were excellent. The playground and wrap around viewing deck on the top floor made it super easy to enjoy a glass of wine with our girls playing. Additionally, you can see Mt. Fuji from the restaurant on the top floor while eating breakfast. It was one of our favorite hotels, esp traveling with young children.
Verly (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The teppanyaki restaurant and rooftop bar were both excellent. The staff went above and beyond—especially those who helped us secure a taxi that could accommodate our luggage. The 7-Eleven onsite was super convenient. Truly outstanding service. Would definitely stay here again!
Salvador C. (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Breakfast choices were good. Also not as long a queue as other hotels
The renovated rooms are very nice
Nicole (Family with young children)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
7-11 in Lobby
No charm; generic, overpriced
Cabasso (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Employees were excellent. Location good. Room was comfortable. Lounges access and all food we had was great.
Lobby didn’t have a focused central area with seating
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.65 mi
- Yokota Air Force Base - 19.84 mi
- Atsugi Naf - 21.28 mi
- Shinjuku Gyoemmae Station - 0.37 mi
- Shinjuku Sanchome Station - 0.68 mi
- Shin Okubo Station - 0.85 mi
- Higashi Shinjuku Station - 0.93 mi
- Kitasando Station - 1.04 mi
- Harajuku Station - 1.45 mi
- Yotsuya Sanchome Station - 1.46 mi
- Yoyogi Koen Station - 1.46 mi
- Nishi-Waseda Station - 1.49 mi
- Meiji-Jingumae Station - 1.54 mi
- Takadanobaba Station - 1.63 mi
- Yoyogi-Uehara Station - 1.66 mi
- Gaienmae Station - 1.89 mi
- Nakano Station - 1.95 mi
- Omote Sando Station - 1.99 mi
- Aoyama Itchome Station - 2.06 mi
- Yotsuya Station - 2.06 mi
- Shibuya Station - 2.21 mi
- Mejiro Station - 2.27 mi
- Zoushigaya Station - 2.38 mi
- Kagurazaka Station - 2.44 mi
- Akasaka Mitsuke Station - 2.56 mi
- Akasaka Station - 2.67 mi
- Hanzomon Station - 2.68 mi
- Nezu Museum - 2.31 mi
- Marunouchi Building - 0.24 mi
- Yoyogi Park - 1.34 mi
- NHK Studio Park - 1.75 mi
- National Olympic Stadium - 1.42 mi
- Meiji Jingu Stadium - 1.67 mi
- Takeshita Street - 1.43 mi
- Hachiko Statue - 2.16 mi
- National Theatre - 2.80 mi
- Kabuki-cho - 0.60 mi
- Shinjuku Gyoen National Garden - 0.95 mi
- Meiji Jingu Shrine - 1.10 mi
- Omotesando Hills - 1.78 mi
- Booking.com Tokyo Office - 1.91 mi
- International Conference Center - Waseda - 1.96 mi
- Tokyo Route 246 - Gran Turismo Track - 1.99 mi
- Shibuya Scramble Crossing - 2.13 mi
- Shibuya Pedestrian Scramble - 2.14 mi
- Shibuya Center Town - 2.18 mi
- Booking.com Tokyo CS Office - 2.22 mi
- Ikebukuro - 2.23 mi
- Chinzanso Garden - 2.36 mi
- National Art Center - 2.48 mi
- Tokyo Midtown - 2.66 mi
- Yasukuni Shrine - 2.77 mi
- Shibuya - 2.78 mi
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Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan