Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
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2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
Panoramic views and amenities galore, including manifold dining options and a rooftop pool, make the Keio Plaza Hotel Tokyo a popular choice among our guests. Wide picture windows overlook a glittering cityscape from all 1435 smoking and non-smoking rooms of this two-tower skyscraper hotel. Inside, guests don their Japanese robe and slippers, grab a drink from the minibar, order from 24-hour room service and either watch movies on their flat-panel satellite TV or check email at the desk (high-speed internet access is available). Outside the room there is much to explore, including a karaoke lounge, fitness center, seasonal rooftop pool (a surcharge applies), bakery, clinic, daycare center, business center, beauty salons, shops, restaurants featuring French, Italian, Japanese, Korean and Chinese cuisine and several bars, including two sky bars. Parking is available. The hotel is located on the west side of Shinjuku Station, the land of soaring skyscrapers. It's about a 10-minute walk to Shinjuku Station, a major Tokyo hub, and another five minutes out the east side to Kabukicho, a district renowned for its pulsing nightlife. Narita International Airport is 51 miles away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Business Center
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Restaurant
  • Laundry
  • Meeting/Banquet Facilities
  • Newspapers
  • Room Service
  • Safety Deposit Box
  • Shops in Hotel
  • Tour Desk
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • Barber/Beauty Shop
  • Concierge Service
  • Currency Exchange
  • 24-Hour Front Desk
  • Elevator
  • Massage
  • Family room
  • Smoking area
  • Dry cleaning
  • Spa and wellness centre
  • Soundproof rooms
  • Shoeshine
  • ATM/cash machine on site
  • Trouser press
  • Breakfast in the room
  • Ironing service
  • Karaoke
  • Gift shop
  • Chapel/shrine
  • Heating
  • Fax/photocopying
  • Ticket service
  • Luggage storage
  • Private check-in/check-out
  • Airport shuttle (surcharge)
  • Kids' club
  • Wheelchair accessible
  • Daily maid service
  • WiFi everywhere
  • 24-hour security
  • Accessible parking
  • Secured parking
  • WiFi available in all areas
  • Kid meals
  • Kid-friendly buffet
  • Parking garage
  • Toilet with grab rails
  • Wine/champagne
  • Bottle of water
  • Tickets to attractions or shows
  • Visual aids: Braille
  • Visual aids: Tactile signs
  • Auditory guidance
  • Strollers
  • Breakfast options
  • Airport shuttle (additional charge)
  • Temporary art galleries
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Click here to leave your opinion >>
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
Location, room toilets and toiletries and facilities were great. Wonderful views and we were in premier grand rooms which are worth the extra splurge without paying similar prices at more expensive five star properties.
Softer pillows in room
stayed in April, 2019
Guest Score 7.9 out of 10
Good
Location
Absence of a spa
stayed in April, 2019
Guest Score 7.5 out of 10
Good
Location was great, 5-10mins walk to Shinjuku station. Plenty of restaurants and convenience stores around.
1 of the evenings I accidentally spilled soft drink on the quilt, they were not able to change another quilt and replaced only with a blanket which wasn't very comfortable. other than that, all was good. Beds in the room were super single sized so its comfortable
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
Great location and Service
Could improve the gym
stayed in April, 2019
Guest Score 9.2 out of 10
Wonderful
stayed in April, 2019
Guest Score 5.4 out of 10
Fair
The room was very spacious and had a lovely view back over Shinjuku. The cocktails at the sky lounge were also very nice (perfect for me proposing to my partner). Excellent breakfast in the morning, with a good selection of food.
The hotel is quite dated. While the rooms are relatively modern; for a 5 star hotel, there are almost no facilities apart from a Gym the size of a closet and a tiny pool that isn't open. There are lots of random (and pretty useless) shops in the hotel. They should focus on providing more value for money in terms of facilities and amenities, rather than trying to sell cheap Pokemon toys.
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
The excellent concierge helped us with both missing baggage and directions. They went above and beyond expectations.
stayed in April, 2019
Guest Score 5.4 out of 10
Fair
We only liked the location
The beds were very hard and uncomfortable. There were stains on the carpet. We had to queue for up to half an hour to get a table for breakfast.
stayed in April, 2019
Guest Score 4.2 out of 10
Disappointing
stayed in April, 2019
Guest Score 8.8 out of 10
Excellent
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
Excellent location, friendliness of staff and overall ambiance of hotel.
Wi-Fi was unpredictable at times. Bars and restaurants closed quite early.
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
Only a 7 min walk from Shinjuku station. We had a great view from our room. We also had an awesome sushi dinner at Kyubei sushi and enjoyed very good cocktails at Aurora bar. It is highly recommended. Staff were very helpful and could converse in English well enough.
The hotel had 3 entrances, two of which are closed at night, which made it a bit confusing to navigate
stayed in April, 2019
Guest Score 7.9 out of 10
Good
location and the facility
not answer several requests from Booking.com for late checkout
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
Premier grand level lounge and check in is great. Spacious room. Great amenities in room. Very convenient to travel to-from with small children.
stayed in April, 2019
Guest Score 7.1 out of 10
Good
It’s dated and old
stayed in April, 2019
Guest Score 7.5 out of 10
Good
stayed in April, 2019
Guest Score 9.2 out of 10
Wonderful
Great location, good room size, great view from the top
The WiFi didn’t work. The entrance is old fashioned. The hotel is a bit big.
stayed in April, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in April, 2019
Guest Score 8.3 out of 10
Very Good
Staff swich my bag with others and they can not find my bag dont leave your luggage with the Hotel They don't take any responsible for your lost
stayed in April, 2019
Guest Score 10 out of 10
Exceptional
This is really my go to hotel in Tokyo. This hotel is strategically very near Shinjuku Station. The area is filled with good food and shopping finds. The airport limousine bus also stops at the front of the hotel too, which is so convenient if you want to save money and time. I got a special premier room which included the access to the executive lounge. The money I paid for was worth every penny. We got free food and other amenities that are exclusive to these room arrangement. The service and the room of this hotel is superb. The food choices are great too for the breakfast. Our room gave us the chance to dine in 3 different restaurants for breakfast. In the afternoon, tea and snacks were free... Early evening, cocktails were also free.. what more can one ask for? This is a perfect hotel for family, friend and couples.
The only thing that bother me was the huge number of people in the check-in counter. But when one of the staff approached me and saw the status of my room, they immediately apologized and whisked me off to the top floor for an exclusive check-in experience and free snacks while they processed my room... Yeah, no complains.
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 10.65 mi
    • Yokota Air Force Base - 19.84 mi
    • Atsugi Naf - 21.28 mi

    Transport

      Train stations Show all on map »
      • Shinjuku Gyoemmae Station - 0.37 mi
      • Shinjuku Sanchome Station - 0.68 mi
      • Shin Okubo Station - 0.85 mi
      • Higashi Shinjuku Station - 0.93 mi
      • Kitasando Station - 1.04 mi
      • Harajuku Station - 1.45 mi
      • Yotsuya Sanchome Station - 1.46 mi
      • Yoyogi Koen Station - 1.46 mi
      • Nishi-Waseda Station - 1.49 mi
      • Meiji-Jingumae Station - 1.55 mi
      • Takadanobaba Station - 1.63 mi
      • Yoyogi-Uehara Station - 1.66 mi
      • Gaienmae Station - 1.89 mi
      • Nakano Station - 1.95 mi
      • Omote Sando Station - 1.99 mi
      • Aoyama Itchome Station - 2.06 mi
      • Yotsuya Station - 2.06 mi
      • Shibuya Station - 2.21 mi
      • Mejiro Station - 2.26 mi
      • Zoushigaya Station - 2.38 mi
      • Kagurazaka Station - 2.44 mi
      • Akasaka Mitsuke Station - 2.56 mi
      • Akasaka Station - 2.67 mi
      • Hanzomon Station - 2.68 mi

    Museums

      Art Galleries Show all on map »
      • Nezu Museum - 2.31 mi

    Other attractions

      Historical Buildings Show all on map »
      • Marunouchi Building - 0.24 mi
      National Parks Show all on map »
      • Yoyogi Park - 1.34 mi
      • NHK Studio Park - 1.75 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • National Olympic Stadium - 1.42 mi
      • Meiji Jingu Stadium - 1.67 mi
      Famous Streets Show all on map »
      • Takeshita Street - 1.43 mi
      Monuments and Landmarks Show all on map »
      • Hachiko Statue - 2.16 mi
      Theatres Show all on map »
      • National Theatre - 2.80 mi
      Other Show all on map »
      • Kabuki-cho - 0.60 mi
      • Shinjuku Gyoen National Garden - 0.95 mi
      • Meiji Jingu Shrine - 1.10 mi
      • Omotesando Hills - 1.78 mi
      • Booking.com Tokyo Office - 1.91 mi
      • International Conference Center - Waseda - 1.96 mi
      • Tokyo Route 246 - Gran Turismo Track - 1.99 mi
      • Shibuya Scramble Crossing - 2.13 mi
      • Shibuya Pedestrian Scramble - 2.14 mi
      • Shibuya Center Town - 2.18 mi
      • Booking.com Tokyo CS Office - 2.22 mi
      • Ikebukuro - 2.23 mi
      • Chinzanso Garden - 2.36 mi
      • National Art Center - 2.48 mi
      • Tokyo Midtown - 2.66 mi
      • Yasukuni Shrine - 2.77 mi
      • Shibuya - 2.78 mi

Keio Plaza Hotel

2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan