Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
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2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
Keio Plaza Hotel Tokyo offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Tokyo.Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Keio Plaza Hotel Tokyo, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.Smoking is limited to specified smoking zones. Each accommodation at Keio Plaza Hotel Tokyo is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Keio Plaza Hotel Tokyo, the uniquely tailored rooms provide a configuration choice resembling a separate living room.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Keio Plaza Hotel Tokyo provides a superb assortment of leisure amenities for guests to enjoy.Unwind after your day by exploring the massage and find warmth and relaxation. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Refrigerator
  • Chapel/shrine
  • Wheelchair accessible
  • On-site parking
  • kids club
  • shuttle service
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Infirmary
  • Shops on site
  • Books, DVDs, music for children
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Safety chain and/or latch on doors available
  • Spa services
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Kids facilities
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Alcoholic beverages available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Keio Plaza Hotel
Rates from View more information >>

Airports Show all on map »

  • Tokyo Intl (Haneda) Airport - 10.65 mi
  • Yokota Air Force Base - 19.84 mi
  • Atsugi Naf - 21.28 mi

Museums

  • Nezu Museum - 2.31 mi
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Very nice upscale hotel. Staff were nice & professional. Walkable to some of the good places to see, where to eat etc.
Our first night was a post cruise booking & we decided to stay another day & booked for another day through Booking.com. I thought we can just stay in the same room but they said no. Had to pack & transfer to another room & had to wait after 3 to get the key for the new room. The 2nd room's bed is not as nice as the first one. The shower curtain was short changed so the water was getting outside the tub. For the price I paid it wasn't worth it just to sleep.
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
Location
Hotel staff was not courteous and the property needs refurbishment.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The central location, the quietness of the rooms, as well as the floor space (important when one has a lot of suitcases). We also liked the 45th floor Bar - wonderful views and great choice of cocktails.
The breakfast was the most expensive I have had anywhere worldwide, and the choice/quality did not justify the price.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The room was spacious and clean. The installations in the lobby were beautiful.
It was expensive and distant from the train station. But I did like that the location was in a quieter area of Shinjuku.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
This was a perfect first hotel for our 2 week visit to Japan. The room was stocked with amenities. The location was close to the craziness of Shinjuku but in a relatively quiet area. The 7-11 was very convenient within the hotel. Nearby access to subway lines and trains was great. Having the stop from the Airport Limousine Bus from Narita allowed us to not have to think about trying to navigate Tokyo after a long day of travel.
Other than it being a larger hotel than we typically stay in, we have nothing negative to say.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Is very comfortable and clean
The lobby does not have a sitting area to sit and relax and it does not have rooms for family of four so we had to rent two separate bedrooms.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Updated rooms and cleanliness
Laundry facility. Machines do not dry clothes — even after adding 1.5 more hours of drying time. We ended up having to pack wet clothes upon departure. Very frustrating.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Location, facilities, but most importantly the staff. We’ve never experienced hospitality at a finer level. Every detail seen to. Every person courteous and respectful. Truly a vacation away from almost everything familiar. Staying here makes me want to aspire to become a better hostess to our guests. Cannot thank you enough
Not a single thing
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We stayed on the grand floors where we had access to the lounge and we loved it. The breakfast was amazing. Our room was pretty spacious.
It was a bit more of a walk than we would have liked to get anywhere in Shinjinku. But would definitely stay there again next time I’m in Japan because it’s such a wonderful hotel.
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
An excellent hotel with top tier service. We are American. The beds were comfortable and the room was soundproofed well. The gym had enough equipment to get the job done plus free protein bars and a mini fridge with wet hand towels. It’s extremely well located by Shinjuku Station, another station, and a bus line. Starbucks and late night food options are across the street. A 711 and bakery are in the basement. The staff helped us book a haircut and luggage transport. Other positives included: Daily housekeeping. Reliable WiFi. English speaking staff. Personally, we didn’t get any meals at their restaurants so we cannot speak to that. Highly recommend Keio Plaza!
I wish there was a way to open a window to let in fresh air. The room was not well ventilated. They provided a dehumidifier in the room but it did not come with an English guide. The toilet was a bit old and sometimes smelled funny. This wouldn’t prevent me from staying again but this is my reason for a 9/10 score.
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location of the hotel. Been going back to stay in the hotel for the fifth time. It is always our favourite hotel to stay.
The cherry blossom tour which changed location which was not clear enough during the phone conversation. That was truly disappointing as thats what we wanted to experience. In the end we went to Shinjuku Gyoen garden - truly satisfying and meeting our expectations! Worth of the walk and experience!
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The rooms are small.
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
The hotel is huge, the reception and restaurants link 3 x sky scrapper accom blocks. You know you are in a 5 x star hotel. From the moment the airport taxi pulled up, the porter was lifting our cases and then arranged for other staff to bring them to our room. However........
However, the 5 x star feeling ended the moment I walked into our room 2736. The moment I walked in I could see that the carpet was badly worn from the door, around the bed and in front of the dressing table. IS> there was no carpet pile. It is worn to the carpet base. Then I looked in the bathroom and I couldn't believe my eyes to see a shower rail loosely hanging with a old shower curtain. The curtain smelled (as they do) from previous users. The room was clean so it's not the staff issue at all. It's a hotel management issue to let a room standard drop to this level. We had just arrived after a 15 hour flight so we let it go. But I question why I paid top price for this hotel only to be given a room that was well below specification and was not as per images on the website. I know I should have refused to accept it. So the room was a huge disappointment and worthy of partial reimbursement.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The view and the staff were fantastic
Hard to navigate the close subway station entrances due to a level 1 and level 2 walkout exits
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Great location, great amenities, friendly and helpful staff
Bed was very stiff, I wish there was a walk in shower instead of a bathtub with a hand shower
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
This hotel is in a great location close to shinjuku station and many restaurants. The room was a good size with comfortable beds (we had 2 twin beds) and we had a beautiful view of Mt Fuji.
The price averaged around 377 usd per night which I thought was a little high however we understand that Tokyo is an expensive city.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The location was great
Nothing… everything was good
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The rooms were comfortable, the service was great, the breakfast buffet was plentiful and delicious and the location was perfect
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Incredibly hospitable and helpful staff, immaculate facilities and a sense that the hotel wanted to make for a truly memorable stay.
Nothing
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 10.65 mi
    • Yokota Air Force Base - 19.84 mi
    • Atsugi Naf - 21.28 mi

    Transport

      Train stations Show all on map »
      • Shinjuku Gyoemmae Station - 0.37 mi
      • Shinjuku Sanchome Station - 0.68 mi
      • Shin Okubo Station - 0.85 mi
      • Higashi Shinjuku Station - 0.93 mi
      • Kitasando Station - 1.04 mi
      • Harajuku Station - 1.45 mi
      • Yotsuya Sanchome Station - 1.46 mi
      • Yoyogi Koen Station - 1.46 mi
      • Nishi-Waseda Station - 1.49 mi
      • Meiji-Jingumae Station - 1.55 mi
      • Takadanobaba Station - 1.63 mi
      • Yoyogi-Uehara Station - 1.66 mi
      • Gaienmae Station - 1.89 mi
      • Nakano Station - 1.95 mi
      • Omote Sando Station - 1.99 mi
      • Aoyama Itchome Station - 2.06 mi
      • Yotsuya Station - 2.06 mi
      • Shibuya Station - 2.21 mi
      • Mejiro Station - 2.26 mi
      • Zoushigaya Station - 2.38 mi
      • Kagurazaka Station - 2.44 mi
      • Akasaka Mitsuke Station - 2.56 mi
      • Akasaka Station - 2.67 mi
      • Hanzomon Station - 2.68 mi

    Museums

      Art Galleries Show all on map »
      • Nezu Museum - 2.31 mi

    Other attractions

      Historical Buildings Show all on map »
      • Marunouchi Building - 0.24 mi
      National Parks Show all on map »
      • Yoyogi Park - 1.34 mi
      • NHK Studio Park - 1.75 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • National Olympic Stadium - 1.42 mi
      • Meiji Jingu Stadium - 1.67 mi
      Famous Streets Show all on map »
      • Takeshita Street - 1.43 mi
      Monuments and Landmarks Show all on map »
      • Hachiko Statue - 2.16 mi
      Theatres Show all on map »
      • National Theatre - 2.80 mi
      Other Show all on map »
      • Kabuki-cho - 0.60 mi
      • Shinjuku Gyoen National Garden - 0.95 mi
      • Meiji Jingu Shrine - 1.10 mi
      • Omotesando Hills - 1.78 mi
      • Booking.com Tokyo Office - 1.91 mi
      • International Conference Center - Waseda - 1.96 mi
      • Tokyo Route 246 - Gran Turismo Track - 1.99 mi
      • Shibuya Scramble Crossing - 2.13 mi
      • Shibuya Pedestrian Scramble - 2.14 mi
      • Shibuya Center Town - 2.18 mi
      • Booking.com Tokyo CS Office - 2.22 mi
      • Ikebukuro - 2.23 mi
      • Chinzanso Garden - 2.36 mi
      • National Art Center - 2.48 mi
      • Tokyo Midtown - 2.66 mi
      • Yasukuni Shrine - 2.77 mi
      • Shibuya - 2.78 mi

Keio Plaza Hotel

2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan