Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
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Room
Room
Address
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Chapel/shrine
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- kids club
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Books, DVDs, music for children
- Electric vehicle charging station
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Kids facilities
- Professional cleaning services
- Cleaning products available
- Room service available
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Rachel (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything exceeded our expectations! The room was very comfortable, clean, quiet, and much larger than hotel rooms typically are in Japan. Fantastic breakfasts. The staff was friendly and helpful, and the location was perfect. Just a short walk from the hustle and bustle of the busiest parts of Shinjuku, but in a surprisingly calm and peaceful area. Easy to reach great restaurants, shops, and trains.
Nothing! We loved it here so much that we booked here again on our return to Tokyo, and would highly recommend!
Paphurin (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Very comfortable bed and good location!
N.A
Timothy (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Everything about the property was great and the staff were friendly and very accommodating
Nothing
Jirawat (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Good location. It’s not too far from Shinjuku train station and the restaurant area yet still quiet in the area.
The staff is really accommodating and the service is excellent
The facility is a little bit not up to date.
Orni (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Imelda (Group Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
I liked that location close to stores and train station
Benjamin (Couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location and size of the room were excellent
A little bit older
SathishKumaar (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
We were surprised to get an excellent room on the 23rd floor on South Tower because we were able to see Mt Fuji in the distance in between two building towers. With the sun setting in the horizon it was a spectacular sight. The room was very clean, great amenities and location
None
unknown (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Wonderful experience while staying.
None
Irene (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Our upgraded corner room was quiet and very comfortable. I especially enjoyed the second sink which made getting ready easier.
Bed could have been a bit softer for me.
Jacob (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Excellent location near the Government building. We could see the light shows through our window
-
Abigail M. A. (Family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Very close to both the busy area of Shinjuku and the quiet park side.
It would be great if there was also a gym, pantry & laundry in the South wing of the hotel.
Nabeel (Family with young children)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Breakfast was nice and location was good. Staff attitude by Bacca was abysmal. Made us feel very unwelcome
Very poor service from the hotel staff. They have given the wrong size room for 4 guests. 3 adults 1 chlld. They have tried to supply us with 2 small beds and then asked for £400 to have an extra bed. The attitude from Bacca was very unhelpful in reception. He was not aiming to try and solve any issues and was very Blaise about the issue. They also have said the swimming pool is not available and did not try to inform us about this. My child was very much looking forward to swimming. They were very rude in dealing with these problems and causing a scene in reception. Do not book here if you want honestly, transparency or respect
Rachael (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Lúa (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Amazing facilities and roof top view!
Extremly nice and helpful staff!
Also it’s very practical that the airport bus picks you up at the hotel.
Dunia (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The Proximity to the train station . In the center of everything .
Vera (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
This was by far the most comfortable and spacious room of our trip. There was enough space to unpack so we could relax and refresh. The laundry facilities were excellent, easy to use and clean.
It was a short walk to Shinjuku station which was handy for excursions.
While we understand that elevators need maintenance, 3 out of 5 were not working making for long waits and crowded travels. In addition, the elevators that did work stopped at all floors even when there was no one waiting for them, making for annoying delays.
DiBiasie (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Manager Baca was extraordinary. He was particularly helpful in assisting me to locate my passport.
unknown (Solo Traveler)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Nothing overpriced overbooked.
Juliani (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location
Nothing
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.65 mi
- Yokota Air Force Base - 19.84 mi
- Atsugi Naf - 21.28 mi
- Shinjuku Gyoemmae Station - 0.37 mi
- Shinjuku Sanchome Station - 0.68 mi
- Shin Okubo Station - 0.85 mi
- Higashi Shinjuku Station - 0.93 mi
- Kitasando Station - 1.04 mi
- Harajuku Station - 1.45 mi
- Yotsuya Sanchome Station - 1.46 mi
- Yoyogi Koen Station - 1.46 mi
- Nishi-Waseda Station - 1.49 mi
- Meiji-Jingumae Station - 1.54 mi
- Takadanobaba Station - 1.63 mi
- Yoyogi-Uehara Station - 1.66 mi
- Gaienmae Station - 1.89 mi
- Nakano Station - 1.95 mi
- Omote Sando Station - 1.99 mi
- Aoyama Itchome Station - 2.06 mi
- Yotsuya Station - 2.06 mi
- Shibuya Station - 2.21 mi
- Mejiro Station - 2.27 mi
- Zoushigaya Station - 2.38 mi
- Kagurazaka Station - 2.44 mi
- Akasaka Mitsuke Station - 2.56 mi
- Akasaka Station - 2.67 mi
- Hanzomon Station - 2.68 mi
- Nezu Museum - 2.31 mi
- Marunouchi Building - 0.24 mi
- Yoyogi Park - 1.34 mi
- NHK Studio Park - 1.75 mi
- National Olympic Stadium - 1.42 mi
- Meiji Jingu Stadium - 1.67 mi
- Takeshita Street - 1.43 mi
- Hachiko Statue - 2.16 mi
- National Theatre - 2.80 mi
- Kabuki-cho - 0.60 mi
- Shinjuku Gyoen National Garden - 0.95 mi
- Meiji Jingu Shrine - 1.10 mi
- Omotesando Hills - 1.78 mi
- Booking.com Tokyo Office - 1.91 mi
- International Conference Center - Waseda - 1.96 mi
- Tokyo Route 246 - Gran Turismo Track - 1.99 mi
- Shibuya Scramble Crossing - 2.13 mi
- Shibuya Pedestrian Scramble - 2.14 mi
- Shibuya Center Town - 2.18 mi
- Booking.com Tokyo CS Office - 2.22 mi
- Ikebukuro - 2.23 mi
- Chinzanso Garden - 2.36 mi
- National Art Center - 2.48 mi
- Tokyo Midtown - 2.66 mi
- Yasukuni Shrine - 2.77 mi
- Shibuya - 2.78 mi
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Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan