Keio Plaza Hotel
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
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2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan
Keio Plaza Hotel Tokyo offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Tokyo. Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Keio Plaza Hotel Tokyo, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.Smoking is limited to specified smoking zones. Each accommodation at Keio Plaza Hotel Tokyo is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Keio Plaza Hotel Tokyo, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Keio Plaza Hotel Tokyo provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the massage and find warmth and relaxation.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Chapel/shrine
  • Wheelchair accessible
  • On-site parking
  • kids club
  • shuttle service
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Infirmary
  • Shops on site
  • Books, DVDs, music for children
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Spa services
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Kids facilities
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Alcoholic beverages available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Keio Plaza Hotel
Rates from View more information >>

Airports Show all on map »

  • Tokyo Intl (Haneda) Airport - 10.65 mi
  • Yokota Air Force Base - 19.84 mi
  • Atsugi Naf - 21.28 mi

Museums

  • Nezu Museum - 2.31 mi
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Every thing was perfect. The location, the rooms, the breakfast... I will go back for sure.
The coffee was from coffee machine, for a 5 star, they should have taken orders for coffee.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great location just 10 min walk from Shinjuku Station. We stayed on the Club Floor and it was absolutely worth the splurge. Excellent happy hour and buffet breakfast in the Lounge were included. Outstanding service everywhere. Room was extremely well thought out and loaded with L’Occitane amenities. Would stay here again in a heartbeat.
Nothing to criticize.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Great location
Expensive restaurants
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Rooms oversized for Tokyo
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
I couldn’t have asked for anything else. Everything I could possibly want was in the amenities kit in the bathroom. The bed was very comfortable and I have a very bad back so that says a lot. I’m very sad I had to leave the hotel to be honest.
Everything was perfect.
stayed in May, 2026
Guest Score 7 out of 10
Good
Convenient to main station
Too big. Room felt dated especially bathroom. Gym was very very small for such a big hotel. It was packed
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything!
NA
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Spacious rooms, cleaness
The noise from the street, speaker started talking in the middle if the night
stayed in May, 2026
Guest Score 7 out of 10
Good
good location rooms a little tired carpets dirty.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location and access to transit
Cleaning times
stayed in May, 2026
Guest Score 8 out of 10
Very Good
the size of the room was excellent for 3 people, the daily towels and toiletries were excellent for 3 people. we loved floor 47. the convenient to the train station and shops.
the receptionist, was not friendly and did not help with advice on the facilities of the hotel, also the concierge was not helpful just keep pushing us to book everything with a QR code, do they not realise they wont have a job if we all use QR Codes and book everything our selves.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Nice luxury hotel with easy access to subway and other areas of interest in Japan. Our room was a decent size with good closet space and a few drawers to put personal items in. I have found many Japanesw hotels lacking in storage space. But Keio Plaza was decent. It has 2 big breakfast rooms to choose for breakfast. Both had excellent breakfast choices. We were on the 20th floor across from the Government building where a Night and Light show is projected onto the building every night several times from 7 pm to 9 pm. We had front row seats from our hotel window. Staff were very customer oriented in general.
Our room initially has a bad sewer smell to it. Could be drain pipes or lack of a p pipe. Someone came up to check it out and run lots of water down drains in sink and tub. That helped as well as my husband keeping the drains closed when we weren't there. We would've like them to give us a much later check out time on our check out day...and compensate us for that inconvenience, but they only gave us til 1 pm. It all worked out ok, but that would've put them on the highest recommendation. Even so, it is aa very nice hotel and I'd still recommend it for your Tokyo stay.
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Domo Arigato gozaimus staff were excellent. I loved the fun chefs at the Glass Restaurant breakfast buffet - this food also gave us a power start of energy for the day. There were some other good restaurants to pick from including the Sky Lounge with beautiful view over the city. Rooms are well appointed and included a fridge. Location worked well with transit and a gardens close beside. Tey the observation deck at the government building nearby. The staff went out of their was to solve our hard bed problem. Enjoyed an eve in the spa for reasonable rate. There is a 711 in the building for snacks and other necessities.
The beds felt hard which can be normal for Japan. When we asked a soft topper was provided for night 2 and we slept better the rest of the time.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
all of the above
nothing in particular
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Very nice!
A little pricey for me!
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
We had everything we need
None
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Hotel rooms are clean and provide bigger space than the usual small hotel rooms that Japan has to offer. Service and staff is good. Our requests are met as well.
In-room dining is not 24/7. I think price should not be too high. You also need to walk to shinjuku station since it is not very near and Shinjuku station is very big. It is hard to navigate for tourists and first timers in Japan.
stayed in April, 2026
Guest Score 7 out of 10
Good
This is not my first stay in Keio Plaza. Love the location and the airport limousine bus which stops at the hotel is extremely convenient. My only grouse is that the self service laundry is perpectually occupied. Does not help that some guests do not pick up their laundry in a timely manner.
More self service laundry please.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Location
Rooms could use an update especially washrooms
stayed in April, 2026
Guest Score 7 out of 10
Good
Nice hotel.. super big. Rooms are ample and comfortable.. the general areas are also nice.
Staff except at the restaurants is just not friendly nor they make you feel welcomed. They do their job and that is all. The room amenities are as basic and irrelevant as they come. They look cheap and feel cheap.. not what I was expecting from a 5 star hotel. Lining up for breakfast was not something I was expecting.. at all
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 10.65 mi
    • Yokota Air Force Base - 19.84 mi
    • Atsugi Naf - 21.28 mi

    Transport

      Train stations Show all on map »
      • Shinjuku Gyoemmae Station - 0.37 mi
      • Shinjuku Sanchome Station - 0.68 mi
      • Shin Okubo Station - 0.85 mi
      • Higashi Shinjuku Station - 0.93 mi
      • Kitasando Station - 1.04 mi
      • Harajuku Station - 1.45 mi
      • Yotsuya Sanchome Station - 1.46 mi
      • Yoyogi Koen Station - 1.46 mi
      • Nishi-Waseda Station - 1.49 mi
      • Meiji-Jingumae Station - 1.55 mi
      • Takadanobaba Station - 1.63 mi
      • Yoyogi-Uehara Station - 1.66 mi
      • Gaienmae Station - 1.89 mi
      • Nakano Station - 1.95 mi
      • Omote Sando Station - 1.99 mi
      • Aoyama Itchome Station - 2.06 mi
      • Yotsuya Station - 2.06 mi
      • Shibuya Station - 2.21 mi
      • Mejiro Station - 2.26 mi
      • Zoushigaya Station - 2.38 mi
      • Kagurazaka Station - 2.44 mi
      • Akasaka Mitsuke Station - 2.56 mi
      • Akasaka Station - 2.67 mi
      • Hanzomon Station - 2.68 mi

    Museums

      Art Galleries Show all on map »
      • Nezu Museum - 2.31 mi

    Other attractions

      Historical Buildings Show all on map »
      • Marunouchi Building - 0.24 mi
      National Parks Show all on map »
      • Yoyogi Park - 1.34 mi
      • NHK Studio Park - 1.75 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • National Olympic Stadium - 1.42 mi
      • Meiji Jingu Stadium - 1.67 mi
      Famous Streets Show all on map »
      • Takeshita Street - 1.43 mi
      Monuments and Landmarks Show all on map »
      • Hachiko Statue - 2.16 mi
      Theatres Show all on map »
      • National Theatre - 2.80 mi
      Other Show all on map »
      • Kabuki-cho - 0.60 mi
      • Shinjuku Gyoen National Garden - 0.95 mi
      • Meiji Jingu Shrine - 1.10 mi
      • Omotesando Hills - 1.78 mi
      • Booking.com Tokyo Office - 1.91 mi
      • International Conference Center - Waseda - 1.96 mi
      • Tokyo Route 246 - Gran Turismo Track - 1.99 mi
      • Shibuya Scramble Crossing - 2.13 mi
      • Shibuya Pedestrian Scramble - 2.14 mi
      • Shibuya Center Town - 2.18 mi
      • Booking.com Tokyo CS Office - 2.22 mi
      • Ikebukuro - 2.23 mi
      • Chinzanso Garden - 2.36 mi
      • National Art Center - 2.48 mi
      • Tokyo Midtown - 2.66 mi
      • Yasukuni Shrine - 2.77 mi
      • Shibuya - 2.78 mi

Keio Plaza Hotel

2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330, Japan