Keio Plaza Hotel Tokyo Premier Grand
Shinjuku-Ku, Nishishinjuku 2-2-1, Tokyo, 160-8330, Japan
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Room
Room
Address
Shinjuku-Ku, Nishishinjuku 2-2-1, Tokyo, 160-8330, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- Refrigerator
- Shoeshine
- bathrobes
- Karaoke
- Chapel/shrine
- Heating
- Wheelchair accessible
- On-site parking
- mini bar
- kids club
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Daily Newspaper
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Books, DVDs, music for children
- Electric vehicle charging station
- Sofa
- Linens
- Air Purifier
- Carpeting
- Mirror
- Sewing Kit
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Extra long bed
- In-room tablet
- Scale
- Ticket services
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- High floors
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Clothes drying rack
- Alcoholic beverages available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 10.66 mi
- Yokota Air Force Base - 19.85 mi
- Atsugi Naf - 21.30 mi
Museums
- Nezu Museum - 2.31 mi
Click here to leave your opinion >>
Marla (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Everything! Room was beautiful, staff was amazing and food was excellent. The lines were a bonus and you can watch the Tokyo Night and Light show from the lounge on the 45th floor. So fun!
No
Kelly (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
The location was fabulous, and the breakfast buffet was great
Nothing
Peter (Family with young children)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Liked everything about the hotel and the facilities. Great location.
Nothing we didn't really like. But the Club Lounge could change the canapes at evening drinks. They were exactly the same every day - so got pretty boring.
michael (Couple)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The Keio Plaza Hotel was a great place to stay in Tokyo. We booked a room on a Premier floor, with access to the Premier Lounge. The check-in was incredibly smooth. We were escorted to the 45th floor lounge where there is a desk just for rooms on the Premier floors. The 45th floor lounge also has premium seating to watch the nightly light show on the Metropolitan Government Building & see views of the area. The breakfast buffet was fabulous, and delicious. There are two, one of the 45th floor, and one on the 2nd floor. The 45th floor buffet is smaller and quieter, and the buffet in the 2nd floor has a much larger selection. The staff were wonderful all throughout our experience. We talked with the porter, bellmen, concierge, wait staff, buffet chefs, and more. They were all delightful, happy, and helpful. The hotel is very close to the Shinjuku train station making it super easy to travel through Tokyo, and also very accessible to delicious restaurants in nearby areas. Highly recommend.
Peter (Family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
We stayed in a Grand Premier suite. Having access to the club lounge was definitely worth it. Nice size suite. All very comfortable. Great view from out suite as well.
One think that was disappointing was that the canapes in the evening in the club were exactly the same every night (same with the afternoon tea refreshments). This is probably OK if only staying for a couple of nights - but it gets quite tedious for a long stay (we were there for 9 nights so it got quite boring). This is different to other 5 star hotel clubs (at least in Singapore - such as the Pan Pacific and the Ritz Carlton) where the food and drinks change daily for a week (and then repeat).
The other downside was that the hotel would not provide a free late check out - as the hotels ion Singapore do. Because our flight was not leaving until 10.30 pm we asked if we could have a late check out. The answer was no, unless you paid for it. So we paid an additional $450 to have a check out at 5 pm rather than the mandatory 11 am.
Frazer (Family with young children)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
We stayed at the Keio Plaza Hotel Tokyo Premier Grand from July 12–17 for five nights, with two rooms on the Premier Grand executive floors and full access to the Club Lounge. After a long journey to Tokyo, the hotel was exactly what we needed and ultimately became one of the highlights of our trip.
From the moment we arrived, the staff were outstanding. Everyone we encountered was exceptionally polite, friendly and genuinely helpful. Nothing ever seemed like too much trouble, and the level of service was consistent throughout the hotel.
Both of our rooms were exceptionally clean, comfortable and very well appointed. They felt spacious by Tokyo standards, with everything we needed for a five-night stay. Housekeeping maintained an extremely high standard throughout.
The Premier Grand Lounge was one of the biggest highlights of our stay. Having lounge access meant we could enjoy breakfast, drinks, tea, coffee and snacks throughout the day. The breakfast selection was excellent, with a good mix of Japanese and Western options.
The evening service was particularly enjoyable, with complimentary drinks and cocktails alongside a surprisingly good selection of food. There was enough available that it could comfortably form part of your evening rather than simply being a few small snacks.
One of our favourite memories was sitting in the lounge in the evening with a drink while watching the projection show on the Tokyo Metropolitan Government Building directly opposite the hotel. It was a fantastic way to unwind after a busy day exploring Tokyo.
The location in Nishi-Shinjuku was excellent for us. Shinjuku Station is within walking distance, and the Tokyo Metropolitan Government Building is practically on the doorstep. There are plenty of restaurants, shops and convenience stores nearby, while the hotel itself has multiple restaurants, bars and other useful facilities.
Alessandro (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Everyone was so polite. The room was beautiful as was the lounge.
The gym is too small with a lack of equipment.
Elza (Family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
It’s very clean. I love the premier grande floor where you have the club lounge. I love the food and it’s very close to the station ! An added bonus is the 7-11 in the hotel !!
None
Edwin (Family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The location of the hotel was excellent, very close to Shinjuku Station and other areas that are easy to walk to. The hotel was very nice, clean. Breakfast was great. The rooms were a bit small, but had been recently renovated. The staff was great, very kind and helpful.
Rooms could have been bigger.
Russell (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was wonderful. Location was central and convenient.Lounges were fabulous!
All terrific
Katarzyna (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Loved the Ibashu lounge and breakfast at Jurin restaurant
Tina (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Absolute Perfection from staff, room, facilities.
Nothing
Aleena (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The staff were amazing, so kind and friendly. The room was set up beautifully with a great shower and comfortable bed. The sushi restaurant on-site was excellent. The hotel was a short and easy walk to the train station. Excellent stay!
Linda (Solo Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Glass Court is the best breakfast buffet I've ever experienced! The curry is my favorite.
It was a bit difficult to find the 2 laundry rooms available. But, when I did, it was seamless and easy to use.
Gemma (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The location was great. Close to the station as well as restaurants
We had a room that was part on the premier floors that had access to the club which was a great bonus.
A large hotel that can seem overwhelming but that was not really a problem
Helene (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The location was fantastic. The staff were so kind, friendly and helpful.
Nothing
Holly (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Views were stunning Hotel was elegant and welcoming Many restaurants to choose from Buffet was outstanding, highly recommend! Even had a 7Eleven in the Hotel:)) The 45th floor staff was incredible,I wish I would have gotten names, they all helped me with a pressing situation involving the Postal Service and two ladies in particular never gave up on making everything work out I am forever grateful to them and their kindness. I have stayed at many Hotels and this one is at the top of the list
Geva (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
eldon (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
This was my first time in Japan, and the staff was amazing. Everyone was so polite and helpful. An elegant hotel for the size.
Carol (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Great location- Love the Club level- the lounge- the view at night!
The staff was very accommodating.
Everything was great
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.66 mi
- Yokota Air Force Base - 19.85 mi
- Atsugi Naf - 21.30 mi
- Shinjuku Gyoemmae Station - 0.37 mi
- Shinjuku Sanchome Station - 0.67 mi
- Shin Okubo Station - 0.83 mi
- Higashi Shinjuku Station - 0.91 mi
- Kitasando Station - 1.04 mi
- Yotsuya Sanchome Station - 1.45 mi
- Harajuku Station - 1.46 mi
- Yoyogi Koen Station - 1.47 mi
- Nishi-Waseda Station - 1.48 mi
- Meiji-Jingumae Station - 1.55 mi
- Takadanobaba Station - 1.62 mi
- Yoyogi-Uehara Station - 1.67 mi
- Gaienmae Station - 1.89 mi
- Nakano Station - 1.95 mi
- Omote Sando Station - 1.99 mi
- Yotsuya Station - 2.05 mi
- Aoyama Itchome Station - 2.06 mi
- Shibuya Station - 2.22 mi
- Mejiro Station - 2.25 mi
- Zoushigaya Station - 2.37 mi
- Kagurazaka Station - 2.43 mi
- Akasaka Mitsuke Station - 2.56 mi
- Akasaka Station - 2.66 mi
- Hanzomon Station - 2.67 mi
- Nezu Museum - 2.31 mi
- Marunouchi Building - 0.23 mi
- Yoyogi Park - 1.35 mi
- NHK Studio Park - 1.76 mi
- National Olympic Stadium - 1.42 mi
- Meiji Jingu Stadium - 1.67 mi
- Takeshita Street - 1.43 mi
- Hachiko Statue - 2.17 mi
- National Theatre - 2.80 mi
- Kabuki-cho - 0.59 mi
- Shinjuku Gyoen National Garden - 0.94 mi
- Meiji Jingu Shrine - 1.11 mi
- Omotesando Hills - 1.78 mi
- Booking.com Tokyo Office - 1.92 mi
- International Conference Center - Waseda - 1.95 mi
- Tokyo Route 246 - Gran Turismo Track - 1.99 mi
- Shibuya Scramble Crossing - 2.14 mi
- Shibuya Pedestrian Scramble - 2.15 mi
- Shibuya Center Town - 2.19 mi
- Ikebukuro - 2.22 mi
- Booking.com Tokyo CS Office - 2.23 mi
- Chinzanso Garden - 2.34 mi
- National Art Center - 2.48 mi
- Tokyo Midtown - 2.66 mi
- Yasukuni Shrine - 2.76 mi
- Shibuya - 2.79 mi
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Keio Plaza Hotel Tokyo Premier Grand
Shinjuku-Ku, Nishishinjuku 2-2-1, Tokyo, 160-8330, Japan