Keio Plaza Hotel Tokyo Premier Grand
2-2-1 Nishi-shinjuku Shinjuku, Tokyo, Tokyo, 160-8330, Japan
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Room
Room
Address
2-2-1 Nishi-shinjuku Shinjuku, Tokyo, Tokyo, 160-8330, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- Refrigerator
- Shoeshine
- bathrobes
- Karaoke
- Chapel/shrine
- Heating
- Wheelchair accessible
- On-site parking
- mini bar
- kids club
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Daily Newspaper
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Books, DVDs, music for children
- Electric vehicle charging station
- Sofa
- Linens
- Air Purifier
- Carpeting
- Mirror
- Sewing Kit
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Extra long bed
- In-room tablet
- Scale
- Ticket services
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- High floors
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Clothes drying rack
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 10.66 mi
- Yokota Air Force Base - 19.85 mi
- Atsugi Naf - 21.30 mi
Museums
- Nezu Museum - 2.31 mi
Click here to leave your opinion >>
Ludmila G. (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The Hotel is located in a great area, at a short walking distance from the several major metro stations and from many popular tourist attractions. My room was really spacious, with tons of great amenities, very clean and comfortable, and the view, especially at night time, was just stunning! But probably the best thing of all were the Staff, each and every one of whom was very polite, extremely helpful and accommodating, ready to provide any kind of support to their guests. I've spent 8 wonderful nights at that great place and I enjoyed every moment of my stay! Thanks a million! ??
Several times there happened some minor misunderstandings at the Premium Lounge regarding seating arrangements, and also with the timely orders deliveries. But they were resolved in the end to the both sides satisfaction.
DR P. (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
very nice hotel, room was larger than normal for Japan
were the lobby was
David (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent location and right on the Airport Limo Bus route. Very helpful, friendly, and effective staff, without exception. We had a lovely room overlooking the Municipal Government building, so got a light show every night. Nice bath products, towels, etc. The executive lounge was quite nice. Breakfast venues in addition to the lounge were also very good.
Rupali (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The spaciousness of the room for Tokyo, it felt nice after a long day out and about. The train station was close enough and just on the out skirts of Shinjuku were you needed a reprieve.
We booked a Premier Grand Room (breakfast, snacks and drinks), I accidentally I booked for 1 person, on arrival to change the room to guests the price was absorbent, so they downgraded our room for 2 guests. They removed all access for the premier room and gave us breakfast for 1 person, but did not allow us to keep the other meal plan for the 1 guest. We were jet lagged and only the next morning did I realize that they took advantage of our type of booking, but they were reluctant to make it right. The hotel felt a little too large for my liking, we prefer boutique hotels, but this could be due to being downgraded in room category. The breakfast was good but nothing beyond.
Valerie (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
I like the service, the staff, the location and the amenities.
The beds were very hard, we woke up every morning with a backache. There were not enough English channels on the television so when you are in your room there is nothing to watch. Please add more English channels for guests to watch besides the news.
Dickson (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Very elegant property. Staff is exceptional. Accents and attention to detail was displayed consistently. Excellent location. Premier Lounge was the cherry on top. Don’t skip this authentic Japanese experience.
Not applicable. The is exceptional.
Livia (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Super lounge
Excellent service
Very friendly staff
A fare walk to train station
Claudine (Group Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
I stayed at Keio Plaza Hotel in Tokyo (Shinjuku) with my mom and sister, and we had such an amazing experience. We upgraded to the Premier Suites (I believe on floors 35–45), and it was completely worth it.
The upgrade included breakfast, daily happy hour from 5–7 PM, and even a tea time in the afternoon (around 1–3 PM), which made the whole stay feel extra special. The hospitality was absolutely incredible, the staff went above and beyond and helped me so many times throughout our stay.
The room itself was spacious and super comfortable, especially for Tokyo, and the views from the higher floors were amazing. The hotel has a beautiful atmosphere that feels both upscale and relaxing.
The location in Shinjuku is also a huge plus. There’s even an underground tunnel that connects you most of the way to Shinjuku Station, which was a lifesaver when we were traveling in the rain. Plus, having a 7-Eleven conveniently located downstairs made everything even easier.
If I’m ever back in Tokyo, I would absolutely stay here again. Highly recommend!
Porcia (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We stayed in the premier suites so I'm not sure what the room outside of those were like. But, the room was immaculately clean. Every day the housekeeping would clean and fold our clothes nicely and clean the room with great care which made it so nice for us to come back to after walking 11 miles every day. Breakfast was fantastic on floor 45, especially for a buffet. The staff were super nice and accommodating, and gave us some great recommendations of things to do. Would definitely stay here again.
Nothing
Shailesh (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything. Location, staff, facilities
Freda (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The afternoon tea, happy hour and lounge access.
Last time I had really nice private check in experience at the lounge upstairs and luggage were delivered to the room. This time there was no reception and the staff told me to take my own luggage. I anticipated slightly more since I had paid more than $700 for a night.
ronald (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent rooms! We did the grand package and enjoyed the lounge for relaxing and the food! The video on the building next door was cool at night! Excellent amenities !
Nothing
Patricia (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
It was so lovely. Staff was extremely helpful. Room was wonderful.
Brown (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff at the hotel was outstanding in all aspects. We stayed at the Premier rooms with access to their club and it was impressive. The service by this team is amazing. The views were incredible!!
The mattress was a bit hard.
Henry (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Amazing location. The Premier Grand upgrade was fundamental and the best deal around. When I return to Tokyo, I will always stay here.
Nothing to dislike. Literally, it was perfect.
Pacita (Couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Staffs at Sky Lounge very welcoming and attentive. We will miss the bartenders there?
Loved the midnight room service especially the hamburger, clean and well presented?
The service of the Cantonese restaurant was very slow. Think they forgot our order? Buffet breakfast was just okay?
It would be nice to have tissue papers next to the vanity?
Scott (Group Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The club level and attention to detail, food was excellent
Great staff
Nothing
veronica (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
This hotel was amazing. Check-in was easy, front desk, very well. The rooms were clean and spacious. They had every amenity you needed in the room. Toothbrushes, toothpaste, brushes, hairdryer, shampoo, conditioner. My favorite was the 7/11 located on the bottom floor. The views from the room were spectacular. We would definitely stay here again.
Robin (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
KEIO Plaza is a beautiful, comfortable hotel with amazing customer service.
The hotel should have water available in the lobby for patrons who are waiting for their transportation and not makes them go to a convenience store to buy it
Jackie (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
All good! Loved the club lounge!!
Nothing
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.66 mi
- Yokota Air Force Base - 19.85 mi
- Atsugi Naf - 21.30 mi
- Shinjuku Gyoemmae Station - 0.37 mi
- Shinjuku Sanchome Station - 0.67 mi
- Shin Okubo Station - 0.83 mi
- Higashi Shinjuku Station - 0.91 mi
- Kitasando Station - 1.04 mi
- Yotsuya Sanchome Station - 1.45 mi
- Harajuku Station - 1.46 mi
- Yoyogi Koen Station - 1.47 mi
- Nishi-Waseda Station - 1.48 mi
- Meiji-Jingumae Station - 1.55 mi
- Takadanobaba Station - 1.62 mi
- Yoyogi-Uehara Station - 1.67 mi
- Gaienmae Station - 1.89 mi
- Nakano Station - 1.95 mi
- Omote Sando Station - 1.99 mi
- Yotsuya Station - 2.05 mi
- Aoyama Itchome Station - 2.06 mi
- Shibuya Station - 2.22 mi
- Mejiro Station - 2.25 mi
- Zoushigaya Station - 2.37 mi
- Kagurazaka Station - 2.43 mi
- Akasaka Mitsuke Station - 2.56 mi
- Akasaka Station - 2.66 mi
- Hanzomon Station - 2.67 mi
- Nezu Museum - 2.31 mi
- Marunouchi Building - 0.23 mi
- Yoyogi Park - 1.35 mi
- NHK Studio Park - 1.76 mi
- National Olympic Stadium - 1.42 mi
- Meiji Jingu Stadium - 1.67 mi
- Takeshita Street - 1.43 mi
- Hachiko Statue - 2.17 mi
- National Theatre - 2.80 mi
- Kabuki-cho - 0.59 mi
- Shinjuku Gyoen National Garden - 0.94 mi
- Meiji Jingu Shrine - 1.11 mi
- Omotesando Hills - 1.78 mi
- Booking.com Tokyo Office - 1.92 mi
- International Conference Center - Waseda - 1.95 mi
- Tokyo Route 246 - Gran Turismo Track - 1.99 mi
- Shibuya Scramble Crossing - 2.14 mi
- Shibuya Pedestrian Scramble - 2.15 mi
- Shibuya Center Town - 2.19 mi
- Ikebukuro - 2.22 mi
- Booking.com Tokyo CS Office - 2.23 mi
- Chinzanso Garden - 2.34 mi
- National Art Center - 2.48 mi
- Tokyo Midtown - 2.66 mi
- Yasukuni Shrine - 2.76 mi
- Shibuya - 2.79 mi
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Museums
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Keio Plaza Hotel Tokyo Premier Grand
2-2-1 Nishi-shinjuku Shinjuku, Tokyo, Tokyo, 160-8330, Japan