Keio Plaza Hotel Tokyo Premier Grand
2-2-1 Nishi-shinjuku Shinjuku, Tokyo, Tokyo, 160-8330, Japan
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Room
Room
Address
2-2-1 Nishi-shinjuku Shinjuku, Tokyo, Tokyo, 160-8330, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- Refrigerator
- Shoeshine
- bathrobes
- Karaoke
- Chapel/shrine
- Heating
- Wheelchair accessible
- On-site parking
- mini bar
- kids club
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Daily Newspaper
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Books, DVDs, music for children
- Electric vehicle charging station
- Sofa
- Linens
- Air Purifier
- Carpeting
- Mirror
- Sewing Kit
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Extra long bed
- In-room tablet
- Scale
- Ticket services
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- High floors
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Clothes drying rack
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Jackie (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Loved it! Great for our group of 11! Club lounge was perfect place to meet up.
Nothing!
Eliyahu (Family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
Lodge.
Chek in. Chek aut.
KRISTINE (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
We truly enjoyed our stay. Highly recommend!!! Amazing views! Everything during our stay exceeded our expectations
Louis-Pierre (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The best of Tokyo’s hospitality. Beautiful views. Will return!
Nothing!
JD (Family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
Staff helpful and friendly. Location was great, 10-15min from most things.
Breakfast was not uo the same standard as the rest of the hotel.
Hans (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Excellent breakfast on Club floor with very good service, multiple high quality food options. Amazing view over Tokyo.
Rooms are very clean with multiple amenities. Great shower. Room service is excellent.
Below the hotel there are multiple restaurant options. Make sure to reserve though. 7-11 in the hotel is a very good benefit.
Easy walk to restaurant areas and walking distance to beautifal parks and shopping areas.
None
karishma (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The people and cleanliness and club lounge
Room size
Carolyn (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The concierge lounge and breakfast was fantastic. Service and attention to detail in everyway. The staff was extremely friendly and helpful. We had 2 rooms that were positioned across the hall from each other that worked out great for my teenage children. Complimentary shuttle to Tokyo Disneyland and a very affordable direct shuttle to the airport was a huge bonus. Will definitely stay here again and recommend this hotel to friends and family.
We loved everything, just wished there was a hot tub at the pool.
Janelle (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We were on the Premier Floor, and I would highly recommend it. Breakfast was included, they had snacks and drinks available every afternoon and every evening. The views are beautiful, the service and the amenities included are all excellent. The location could not have been better. It was about a 10 minute walk to Shinjuku station. So many things are within walking distance. It is so easy to get around--whether you take the train or a cab/uber, you can get anywhere in the city that you want very easily.
I wish when we checked in someone had given us a more thorough explanation of all the amenities and all the facilities in the hotel. It took a couple of days for us to realize that there was a 7-11 in the hotel. We had been going to some of the 7-11s around the hotel, but didn't know there was one in the hotel on the lower level. Other than that, I do not have any complaints.
Karen (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Room was spotless, thoughtfully designed and very comfortable with great shower and good mattress. Service staff is super attentive and helpful. Nice spread in club lounge!
The lobby and restaurant floor 2 feels more dated- Premier Grand is definitely worth the up charge as those areas feel very fresh and updated.
Rose (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Staff
Location
Meridith (Family with young children)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location
Staff was unhelpful, amenities are few and far between- no lotion available in the hotel. Self service check in took forever and we still needed to have help from someone. We asked the concierge to order a taxi for us when we were leaving with our bags and she wouldn’t- very weird service.
Julie (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Impressive grand entrance, the 3 restaurants in the hotel had an enormous variety of food and absolutely delicious. Convenience store in the hotel. The room was five stars..filled with everything you could imagine
ALESSANDRO (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Howard (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The breakfast buffet had a very good selection of items. The staff was very helpful.
Tina (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Beautiful hotel! Comfortable room and a delightful breakfast. Afternoon was wonderful! And Sky Ibasho Lounge is a relaxing area to view the cityscape.
Expensive...but worth it?
Reva S. (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The breakfast buffet was great. They tried to provide vegan options in one location. The room was big and the bathtub was massive and enjoyable. We loved the lounge on the 44-45 floor with view, drinks and free food. The lounge area is very realxing and fun. They had access to washing machines that was great. We stayed 6 nights.
The hotel has a connecting underground passage to Shinjuku station. The guidance to the station from the hotel could have been better by the concierge desk. The staff probably need to provide warning of the maze and horror the Shinjuju station is and provide more guidance. Although in truth, they have little control because the station is contiually changing due to construction.
Heather (Group Traveler)
stayed in December, 2025
Guest Score 7 out of 10
Good
Lounge was lovely. Nice to have a glass of wine at the end of the day before dinner. Breakfast was also nice with lots of choices.
Arrival process. The bell captains grabbed our luggage and told us we couldn’t check in until 3. No exceptions. Also the main front desk wasn’t helpful. Once we got to the premier level things went smoothly. Took a very long time to get our luggage delivered to our room.
Scott (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
First Class Hotel without the stuffiness. Club Lounge Access well worth it with breakfast, tea & happy hour service.
IsabellaV (Solo Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Lovely staff, so kind and un-frazzled even though it was a long check in and lots of groups coming in for check in. Shout out to Sebastian who was on point and followed up promptly with me when I needed to extend my stay. Housekeeping thorough and wonderful.
Breakfast was amazing, especially the Japanese on the 45th floor. The lounge was incredible with Macha service in the afternoon! Lovely restaurant options downstairs if you don't feel like going out!
The mini bar was a little disappointing.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.66 mi
- Yokota Air Force Base - 19.85 mi
- Atsugi Naf - 21.30 mi
- Shinjuku Gyoemmae Station - 0.37 mi
- Shinjuku Sanchome Station - 0.67 mi
- Shin Okubo Station - 0.83 mi
- Higashi Shinjuku Station - 0.91 mi
- Kitasando Station - 1.04 mi
- Yotsuya Sanchome Station - 1.45 mi
- Harajuku Station - 1.46 mi
- Yoyogi Koen Station - 1.47 mi
- Nishi-Waseda Station - 1.48 mi
- Meiji-Jingumae Station - 1.55 mi
- Takadanobaba Station - 1.62 mi
- Yoyogi-Uehara Station - 1.67 mi
- Gaienmae Station - 1.89 mi
- Nakano Station - 1.95 mi
- Omote Sando Station - 1.99 mi
- Yotsuya Station - 2.05 mi
- Aoyama Itchome Station - 2.06 mi
- Shibuya Station - 2.22 mi
- Mejiro Station - 2.25 mi
- Zoushigaya Station - 2.37 mi
- Kagurazaka Station - 2.43 mi
- Akasaka Mitsuke Station - 2.56 mi
- Akasaka Station - 2.66 mi
- Hanzomon Station - 2.67 mi
- Nezu Museum - 2.31 mi
- Marunouchi Building - 0.23 mi
- Yoyogi Park - 1.35 mi
- NHK Studio Park - 1.76 mi
- National Olympic Stadium - 1.42 mi
- Meiji Jingu Stadium - 1.67 mi
- Takeshita Street - 1.43 mi
- Hachiko Statue - 2.17 mi
- National Theatre - 2.80 mi
- Kabuki-cho - 0.59 mi
- Shinjuku Gyoen National Garden - 0.94 mi
- Meiji Jingu Shrine - 1.11 mi
- Omotesando Hills - 1.78 mi
- Booking.com Tokyo Office - 1.92 mi
- International Conference Center - Waseda - 1.95 mi
- Tokyo Route 246 - Gran Turismo Track - 1.99 mi
- Shibuya Scramble Crossing - 2.14 mi
- Shibuya Pedestrian Scramble - 2.15 mi
- Shibuya Center Town - 2.19 mi
- Ikebukuro - 2.22 mi
- Booking.com Tokyo CS Office - 2.23 mi
- Chinzanso Garden - 2.34 mi
- National Art Center - 2.48 mi
- Tokyo Midtown - 2.66 mi
- Yasukuni Shrine - 2.76 mi
- Shibuya - 2.79 mi
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Keio Plaza Hotel Tokyo Premier Grand
2-2-1 Nishi-shinjuku Shinjuku, Tokyo, Tokyo, 160-8330, Japan