Hyatt Regency Tokyo
2-7-2 Nishi-shinjuku Shinjuku-ku, Tokyo, Tokyo, 160, Japan
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Room
Room
Address
2-7-2 Nishi-shinjuku Shinjuku-ku, Tokyo, Tokyo, 160, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Refrigerator
- bathrobes
- Heating
- shuttle service
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Food delivery
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
PAUL (Couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
Hotel was in a great location and room view was good.
Staff were all fantastic
Room seemed a bit tired and there were some areas of damaged wallpaper and dust.
Some of the hot breakfast items were only just warm
Mary (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
It is luxurious and conveniently located.
The desk clerk failed to return my passport after scanning it, which provided a few hours of panic the following day. I should have noticed, but it was 1:30 am after a flight delay, and I was very tired. Fortunately, the hotel found it later in the afternoon.
Yoon K. (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
View of Fuji Mt. and the park in front felt like a luxury in such a dense city like Tokyo, especially in a hectic area such as Shinjuku. Location was great in terms of streamlined, horizontal access from the Narita airport via Airport Limousine Bus, which took even less than we expected, thanks to the connectivity via city highway. We had plan to travel inside Japan by taking bus at the Shinjuku Bus Terminal, which is also very adjacent to the hotel. The shuttle bus service to the Shinjuku station area, packed with department stores and malls, was also very handy to access to the main Shinjuku area. I would definitely recommend the hotel if anybody is considering to stay in the Shinjuku area. I also appreciated the bathroom design which has separate compartment for the toilet, and the main bathroom area houses both separate shower booth as well as full size tub. And inside the room was also very spacious compared to other hotels I've stayed in Japan.
The foods we've ordered for in-room dining tasted sub-par. The main menus were not the greatest but the sides they brought together (grilled fish and eggroll) tasted surprisingly great.
Berns (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very well maintained; easy access to transportation and walkable to shopping.
The property was very busy.
Anonymous (Solo Traveler)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Staff!!
Thanh (Family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Nice place, big and clean room.
Not too close to the subway station, and since the area is near the Goverment building, there also aren’t many shops or restaurants around.
Kalaya (Family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Renovated room
Anyone can access the floor without elevator key card required, so it might not be safe for guests staying.
Ibraheem (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect
The all was perfect
There’s no bad thing
Sean (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Facilities very good
excellent Breakfast
Tobias (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Kulchalee (Group Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The location
The good service mind from every staffs
None
Manoela (Group Traveler)
stayed in April, 2026
Guest Score 7 out of 10
Good
The staff was very thoughtful throughout my stay, which made the overall experience more pleasant.
The interiors felt somewhat tacky, more so than I had expected from the photos, which left me feeling uncomfortable overall.
I also missed a stronger sense of connection to the local culture. For instance, the teas bags served at the rooms were from the multinational brand Twinings. Small details like this are an opportunity for the hotel to incorporate local elements without compromising internationals standards.
Maria T. (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything
Room service ending at 10 pm, too early
bernard (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Very upscale with wonderful service. Great breakfast.
Nothing.
Lisa (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The staff were extremely helpful and it was a great location. Ten minute walk to Shinjuku station and beautiful park next door.
Hotel is a little dated so the rooms certain interiors weren’t quite as new.
Munoz (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Nice
Taron (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Breakfast buffet was exceptional. My son has food allergies and there were so many foods he could eat. He especially enjoyed the tofu, miso soup, bacon, and fruits. A staff member, Sofia, was extra helpful, and she made our stay enjoyable. The room was gorgeous and had great amenities, like the in-room coffee maker. We also liked that the toilet is in a separate room from the shower/bath. It was very easy to get to the hotel, we took the Airport Limousine direct from Haneda.
I can't think of anything.
Alon (Group Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Renovated with anything you need for great vacation
The location doesn’t have nearby restaurants
Jed (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great building, beautiful rooms, great view, good location, great breakfast, friendly, and helpful staff.
Melody (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent location, staff was friendly, helpful, and English speaking.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.79 mi
- Yokota Air Force Base - 19.65 mi
- Atsugi Naf - 21.22 mi
- Shinjuku Gyoemmae Station - 0.56 mi
- Shinjuku Sanchome Station - 0.85 mi
- Shin Okubo Station - 0.88 mi
- Higashi Shinjuku Station - 1.05 mi
- Kitasando Station - 1.20 mi
- Yoyogi Koen Station - 1.51 mi
- Nishi-Waseda Station - 1.55 mi
- Harajuku Station - 1.58 mi
- Yoyogi-Uehara Station - 1.64 mi
- Takadanobaba Station - 1.64 mi
- Yotsuya Sanchome Station - 1.64 mi
- Meiji-Jingumae Station - 1.67 mi
- Nakano Station - 1.77 mi
- Gaienmae Station - 2.06 mi
- Omote Sando Station - 2.14 mi
- Aoyama Itchome Station - 2.24 mi
- Yotsuya Station - 2.25 mi
- Mejiro Station - 2.27 mi
- Shibuya Station - 2.31 mi
- Zoushigaya Station - 2.42 mi
- Kagurazaka Station - 2.58 mi
- Higashi Nagasaki Station - 2.74 mi
- Akasaka Mitsuke Station - 2.75 mi
- Akasaka Station - 2.86 mi
- Hanzomon Station - 2.86 mi
- Nezu Museum - 2.46 mi
- Marunouchi Building - 0.21 mi
- Yoyogi Park - 1.43 mi
- NHK Studio Park - 1.83 mi
- Takeshita Street - 1.57 mi
- National Olympic Stadium - 1.60 mi
- Meiji Jingu Stadium - 1.85 mi
- Hachiko Statue - 2.26 mi
- Kabuki-cho - 0.73 mi
- Shinjuku Gyoen National Garden - 1.14 mi
- Meiji Jingu Shrine - 1.22 mi
- Omotesando Hills - 1.92 mi
- International Conference Center - Waseda - 2.05 mi
- Booking.com Tokyo Office - 2.06 mi
- Tokyo Route 246 - Gran Turismo Track - 2.18 mi
- Shibuya Scramble Crossing - 2.23 mi
- Shibuya Pedestrian Scramble - 2.23 mi
- Shibuya Center Town - 2.27 mi
- Ikebukuro - 2.29 mi
- Booking.com Tokyo CS Office - 2.31 mi
- Chinzanso Garden - 2.46 mi
- National Art Center - 2.66 mi
- Tokyo Midtown - 2.84 mi
- Shibuya - 2.87 mi
- Yasukuni Shrine - 2.94 mi
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Hyatt Regency Tokyo
2-7-2 Nishi-shinjuku Shinjuku-ku, Tokyo, Tokyo, 160, Japan