Hyatt Regency Tokyo
2-7-2 Nishi-shinjuku Shinjuku-ku, Tokyo, Tokyo, 160, Japan
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Room
Room
Address
2-7-2 Nishi-shinjuku Shinjuku-ku, Tokyo, Tokyo, 160, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Refrigerator
- bathrobes
- Heating
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Food delivery
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Rumbharaj (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Room size is generous for Tokyo and for the price. Breakfast spreads offer great variety of food and are of good quality. The shuttle bus to Shinjuku station is convenient although the drop-off and pick-up point is a bit far from the main station due to road construction.
The check-in and check-out process took longer than expected
Lilibeth (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Overall, the staff, the lounge food, its cleanl/comfortable bed.
None
unknown (Group Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Amazing service
Staff so helpful
Amazing stay
Super clean rooms
Hotel is better in real that pictures
All good
Connor (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Beautiful lobby and rooms, overall rooms were clean, comfortable beds, location was great and staff were lovely
Our only real issue were there restaurants, room service, and spa prices were exorbitant and turned us off from going to any of them. We have stayed at other high end hotels and their prices were significantly higher than their competitors in similar urban locations globally
Siwapon (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Good location good hotel
Very bad pillow
Georgia (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
We had stayed at the Hyatt Regency Tokyo in 2018 and were very impressed with the hotel and its staff which is why we booked our return visit this October. We especially enjoyed their Club Lounge and delicious array of very tasty foods. Service there and elsewhere, such as Concierge staff and room cleaners, was always outstanding. The shuttle to Shinjuku station and environs was also helpful.
unknown (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The room is excellent in size and all needed items from toiletries to complimentary items are available.
However, I recommend providing a portable steam iron which could be used by the guests to iron all packed clothes.
No portable steam iron which new most hotels now provide instead of flat iron.
Don (Group Traveler)
stayed in October, 2025
Guest Score 5 out of 10
Fair
Near the train station and walking distance to places to eat/drink
No Fitness center or pool.
Mehmet (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Spacious, clean rooms… Proximity to Shinjuku center… View from the Park side room… Well run operations… Metro train entrance just underside the building…
MARIA (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Exceptional room and staff
Wonderful breakfast
Location was very convenient to see Shinjuku area
Gym was excellent
Doesn’t have a pool
Matthias (Group Traveler)
stayed in September, 2025
Guest Score 7 out of 10
Good
The view has been great, the staff was very friendly, but like most places in Tokyo, the rooms are not super spacious, the toilet was very small, while the shower was good sized. Overall quite nice.
Basically everything is 1 stop away, so not entirely central, but its fine.
Jill (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Beautiful decor in the lobby. The rooms were a comfortable size with a king bed. Small bathroom but efficient. The gym was excellent! As was the view.
Silvanea (Family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The ambiance was serene and welcoming—perfect for unwinding after full days in Tokyo. The staff were gracious and attentive, and the lounge area felt like a peaceful retreat. I especially appreciated the thoughtful touches that made the space feel both elegant and comforting.
The only downside? Time flew by too quickly. I think the Hyatt clock ticks faster just to make us miss it.
unknown (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Room is clean and comfortable. Everything is well thought out.
Brittany (Group Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Modernized hotel, bar and food was top notched, customer service is great! The rooms were spacious and modern! love the layout of the hotel and the convenience of having a 7/11 downstairs
Yi Y. (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
The location is good, and all the staff is awesome and friendly.
I was talking on the phone with reservation team, she is not friendly.
Hung (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
View from our room was great. The new renovations look very nice. The renovations were done at night it seems so it wasn't noisy during the day. The taxi in front was very convenient for us to get around daily. Having 7-eleven downstairs was also very handy when we needed things in the middle of the night.
The new cafe in the lobby was closed off since it wasn't finished being built.
Roberto (Unknown)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
The quality is good and the 99% of the staff is Ok. However if you have a proble, they don't think out of the box
I did not like the way the hotel supervisor treated me. When I raised the issue that I had already paid for the third person but was charged again, she turned her face away from me. First and last time I go to Hyatt
ali (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Staff , location , breakfast everything was above the expectation
Price
Juliana N. (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.79 mi
- Yokota Air Force Base - 19.65 mi
- Atsugi Naf - 21.22 mi
- Shinjuku Gyoemmae Station - 0.56 mi
- Shinjuku Sanchome Station - 0.85 mi
- Shin Okubo Station - 0.88 mi
- Higashi Shinjuku Station - 1.05 mi
- Kitasando Station - 1.20 mi
- Yoyogi Koen Station - 1.51 mi
- Nishi-Waseda Station - 1.55 mi
- Harajuku Station - 1.58 mi
- Yoyogi-Uehara Station - 1.64 mi
- Takadanobaba Station - 1.64 mi
- Yotsuya Sanchome Station - 1.64 mi
- Meiji-Jingumae Station - 1.67 mi
- Nakano Station - 1.77 mi
- Gaienmae Station - 2.06 mi
- Omote Sando Station - 2.14 mi
- Aoyama Itchome Station - 2.24 mi
- Yotsuya Station - 2.25 mi
- Mejiro Station - 2.27 mi
- Shibuya Station - 2.31 mi
- Zoushigaya Station - 2.42 mi
- Kagurazaka Station - 2.58 mi
- Higashi Nagasaki Station - 2.74 mi
- Akasaka Mitsuke Station - 2.75 mi
- Akasaka Station - 2.86 mi
- Hanzomon Station - 2.86 mi
- Nezu Museum - 2.46 mi
- Marunouchi Building - 0.21 mi
- Yoyogi Park - 1.43 mi
- NHK Studio Park - 1.83 mi
- Takeshita Street - 1.57 mi
- National Olympic Stadium - 1.60 mi
- Meiji Jingu Stadium - 1.85 mi
- Hachiko Statue - 2.26 mi
- Kabuki-cho - 0.73 mi
- Shinjuku Gyoen National Garden - 1.14 mi
- Meiji Jingu Shrine - 1.22 mi
- Omotesando Hills - 1.92 mi
- International Conference Center - Waseda - 2.05 mi
- Booking.com Tokyo Office - 2.06 mi
- Tokyo Route 246 - Gran Turismo Track - 2.18 mi
- Shibuya Scramble Crossing - 2.23 mi
- Shibuya Pedestrian Scramble - 2.23 mi
- Shibuya Center Town - 2.27 mi
- Ikebukuro - 2.29 mi
- Booking.com Tokyo CS Office - 2.31 mi
- Chinzanso Garden - 2.46 mi
- National Art Center - 2.66 mi
- Tokyo Midtown - 2.84 mi
- Shibuya - 2.87 mi
- Yasukuni Shrine - 2.94 mi
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Hyatt Regency Tokyo
2-7-2 Nishi-shinjuku Shinjuku-ku, Tokyo, Tokyo, 160, Japan