Hotel The Celestine Ginza
8-4-22 Ginza Chuo, Tokyo, Tokyo, 104-0061, Japan
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Address
8-4-22 Ginza Chuo, Tokyo, Tokyo, 104-0061, Japan
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.In limited designated zones, smoking is exclusively permitted. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Wheelchair accessible
  • On-site parking
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • taxi service
  • Smoke alarms
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Contactless check-in/out
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Safety chain and/or latch on doors available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area
  • Professional cleaning services
Click here to leave your opinion >>
stayed in June, 2024
Guest Score 8 out of 10
Very Good
The location cant be any better, so close to Shimbashi station and also Ginza shopping area. The lobby staffs were all very friendly and welcoming.
Please check the housekeeping record. We stayed 9 nights and the first few days were so nice. Starting from maybe the 5th night the one cleaning our room has obviously changed and the quality has dramatically dropped. One of our suitcases was placed in the middle of the room, one day some of our pyjamas were left on the bedside lampshade, one day the used tea cup was not cleaned/replaced with tea leftover from previous day when we returned at night. Andmost shockingly one big plastic bag which we used to keep all the unwanted trash or shopping packaging (because the room trash bin was not big enough) was left untouched for two whole days that one morning we had to approach reception to tell them particularly that big plastic bag was unwanted, please throw it away. One day we had laundry sent. It was cleaned well but was not returned to the room. If it is hotel practice to keep it at the counter and give it to guest when they return, it would be too strange as the night we retrieved it at the lobby we were carrying lots of other things. I approached to settle the charge to ensure easier check out, suddenly I was shown my laundry items, telling me like we were not sure whether we can send it back to the room, it was strange. If it was due to us not leaving any cash deposit and credit card authorization that hotel decided to keep it at reception and kind of force us to show up, that would be too bad as you could have asked for credit authorization upon check in. It was generally a good staying experience, just that there are something you can improve in my understanding.
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Excellent property.
Our 4th level room was quite noisy at night as it was facing the main road. Next time we would ask for a higher lower room.
stayed in June, 2024
Guest Score 8 out of 10
Very Good
Nice room with fun view of Ginza streets. Very good location in the Ginza and close to trains. Breakfast was excellent with three choices - I tried the Japanese and French breakfasts and loved both. Very helpful staff.
The only English speaking channel on the TV was CNN. This is not good enough for a high end hotel in an international city.
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
Perfect central location. Right next to the train line that gets you all around Tokyo. Prime!!!
No shower caps.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 7 out of 10
Good
The hotel is near to 2 train stops, Shimbashi and Ginza. Both about 7-8 stops away from Shinjuku. The room we had small but functional the staff at the hotel were courteous and helpful. Hotel is also surrounded by minimarts and many eateries nearby.
Unfortunately the hotel is also surrounded by gentlemens clubs, which are busy during the weekday evenings with hordes of working gentlemen having a drink after Work. N they do make a lot of noise late into the night. The crow problem is also getting out of hand, they squawk very loudly early in the morning - of course these arent the hotels faults.
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Great location and wonderfully comfortable room. The blackout curtains were very effective. The staff was friendly and helpful. This is a few steps away from the Ginza line, which made traveling around Tokyo very convenient. I recommend this hotel.
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 7 out of 10
Good
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
The staff, the location, the rooms and the service. This is out 2 nd visit.
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
The automated control system use in the room. The amenities provided. Very good n proactive service from crews.
Pillows given were too flat. A unpleasant smell every now n then in the hotel lift/lobby.
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 8 out of 10
Very Good
The location was very good, although the area had a strange night life. The room was clean, with spacious bathroom and nice setting. The view was ok.
Breakfast needed to have more choices. Personnell needed to be more comfortable whith the English language.
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Comfortable bed
We chose a room that turned out to be a smoking room. It must have been the best value on booking site. My relative made the same mistake but managed to amend booking before arriving. For me there was No availability to change unless I paid to upgrade.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
room was spacios, view is amazing, location is in the quieter side of Ginza
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 8.15 mi
    • Atsugi Naf - 22.87 mi
    • Yokota Air Force Base - 23.75 mi
    • Narita Intl Airport - 35.76 mi

    Transport

      Train stations Show all on map »
      • Shiodome Station - 914 f
      • Shinbashi Station - 0.25 mi
      • Ginza Station - 0.30 mi
      • Higashi Ginza Station - 0.40 mi
      • Hibiya Station - 0.41 mi
      • Yurakucho Station - 0.46 mi
      • Toranomon Station - 0.57 mi
      • Tsukiji Station - 0.72 mi
      • Hamamatsucho Station - 0.83 mi
      • Tokyo Station - 0.92 mi
      • Daimon Station - 0.92 mi
      • Kamiyacho Station - 0.96 mi
      • Tameike Sanno Station - 1.08 mi
      • Otemachi Station - 1.14 mi
      • Kachidoki Station - 1.18 mi
      • Nihonbashi Station - 1.21 mi
      • Akasaka Station - 1.33 mi
      • Akabanebashi Station - 1.33 mi
      • Akasaka Mitsuke Station - 1.39 mi
      • Tsukishima Station - 1.42 mi
      • Hanzomon Station - 1.54 mi
      • Mita Station - 1.57 mi
      • Azabu Juban Station - 1.62 mi
      • Roppongi Station - 1.65 mi

    Museums

      Art Galleries Show all on map »
      • Mitsubishi Ichigokan Museum - 0.67 mi
      • Bridgestone Museum of Art - 0.95 mi
      • Mitsui Memorial Museum - 1.40 mi
      • National Museum of Modern Art - 1.51 mi
      • Science Museum - 1.59 mi

    Other attractions

      National Parks Show all on map »
      • Hibiya Park - 0.32 mi
      Theatres Show all on map »
      • Kabukiza Theatre - 0.45 mi
      • Suntory Hall - 1.05 mi
      • Mielparque-Tokyo Hall - 1.08 mi
      • National Theatre - 1.27 mi
      Historical Buildings Show all on map »
      • Tokyo Metropolitan Government Building - 0.92 mi
      • National Diet Building - 0.96 mi
      • Japan Imperial Palace - 1.10 mi
      Monuments and Landmarks Show all on map »
      • Kachidoki Bridge - 0.97 mi
      • Tokyo Tower - 1.11 mi
      Other Show all on map »
      • Ginza - 0.31 mi
      • Shimbashi - 0.42 mi
      • Tokyo International Forum - 0.56 mi
      • Hamarikyu Teien Garden - 0.66 mi
      • Tsukiji Fish Market - 0.68 mi
      • Tsukiji Honganji Temple - 0.72 mi
      • World Trade Center Tokyo - 0.90 mi
      • Seaside Top - 0.91 mi
      • Zojoji Temple - 1.03 mi
      • Chidorigafuchi - 1.52 mi
      • Tokyo Midtown - 1.64 mi

Hotel The Celestine Ginza

8-4-22 Ginza Chuo, Tokyo, Tokyo, 104-0061, Japan