Hotel The Celestine Ginza
8-4-22 Ginza Chuo, Tokyo, Tokyo, 104-0061, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
8-4-22 Ginza Chuo, Tokyo, Tokyo, 104-0061, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Bathtub
- Shower
- Refrigerator
- bathrobes
- Heating
- Wheelchair accessible
- On-site parking
- 24-hour security
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Non-Smoking Rooms Available
- Slippers
- taxi service
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Contactless check-in/out
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Safety chain and/or latch on doors available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Xerox/fax in business center






















































Click here to leave your opinion >>
Thomas (Couple)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
This is an excellent hotel in a great location in downtown Tokyo. We loved our stay there and it met all our expectations. Everyone was courteous and friendly, especially in the restaurant for breakfast and dinner.
Saeed (Couple)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The location only,maybe?
After staying at Mandarin Oriental Tokyo and Waldorf Astoria Osaka, I was surprised that this hotel is rated five stars as them.In my opinion, it did not meet the standards I would expect from a five-star property. There was no room service or food service available, and the overall experience did not match the rating. The most disappointing part was the gap between the hotel’s reputation and the actual stay. Overall, it was not a satisfying experience for us.
Cavazos (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
I like the location. The service is excellent. My room had a nice view.
The room is very nice just small. Hard to fit with luggage
alan (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
good location, very good staff
the rest. was grat for breakfast, but so so for dinner( italian meh)
Cozmin (Family with young children)
stayed in March, 2026
Guest Score 5 out of 10
Fair
I truly appreciated the friendliness of the restaurant staff during breakfast. The Japanese breakfast was delightful, especially paired with their coffee. I also enjoyed the cleanliness of the dining area and the hotel's convenient location.
The staff judges you by the way you are dressed, completely unwelcoming you after a 12 hours flight ( they can see potential see that from the reservation) $30Cad for a breakfast is extremely high for the choices provided, ( not worth it) the interior is old and the fact that the lighting is low is making it even worse etc etc. way overpriced . Except the location, the cost might should not be more than $400/night including breakfast. You have three choices for breakfast-Japanese ( very good) French toast or American (sausage and eggs). Outside food has much more to offer
Sahar (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Excellent location, very clean
Very small rooms, but this is normal for Tokyo
Steven (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The Celestine was definitely a splurge for us, but it was worth it given that it was our first hotel in Japan, and we had arrived with my in-laws, who are in their 80s. The hotel provides all necessary amenities. The rooms were super clean and came with fancy robes to boot. We felt very pampered there, and everyone was so kind. Beds large and comfortable. Also, location was great in the heart of Ginza.
The only drawback was that we couldn't get the room temperature below 20 Celsius and the windows won't open, and the bed sheets are very warm, so it was a bit too warm for us at night on the 11th floor (heat rising from lower rooms maybe).
Mina (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Great location, clean, good breakfast. Rooms can be very small so we had to upgrade. Minimal concierge services, but the staff was very kind and helpful otherwise.
Rooms can be very small, concierge service is very limited.
Askar (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
The location is excellent, and the staff are truly amazing.
The room was hot despite having air conditioning. Unfortunately, it wasn’t very effective, and the noise made it difficult to sleep.
Mary (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location
Rooms were very small
Patti (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Beautiful comfortable rooms with everything I needed. Property was in a great neighborhood.
nothing!
Rashed (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The staff is exceptional. Very friendly very helpful and they really made our trip much easier.
Danai (Group Traveler)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
i loved the locatio and the breakfast with the views
for one person the room size was great, but the rooms in general were small
Bill (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location was great but rooms were a little tight nd no view
As above
Den (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
Staff were so good and also cleaners
Ali (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location, cleanliness, room facilities.
Small room, AC was not working properly - though I put it on 20c. The room felt too warm sometimes to sleep comfortably.
Alyssa (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Beautiful property. Great location. Exceptional staff. A superbe view of the Tokyo Skyline from the restaurant on the 14th floor.
Room was a little tight.
Amnah (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Location
Telephone in the room was not working the house keeping service was only once a day
Jorge I. (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Rosalie (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Accessibility.
None.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 8.15 mi
- Atsugi Naf - 22.87 mi
- Yokota Air Force Base - 23.75 mi
- Narita Intl Airport - 35.76 mi
- Shiodome Station - 914 f
- Shinbashi Station - 0.25 mi
- Ginza Station - 0.30 mi
- Higashi Ginza Station - 0.40 mi
- Hibiya Station - 0.41 mi
- Yurakucho Station - 0.46 mi
- Toranomon Station - 0.57 mi
- Tsukiji Station - 0.72 mi
- Hamamatsucho Station - 0.83 mi
- Tokyo Station - 0.92 mi
- Daimon Station - 0.92 mi
- Kamiyacho Station - 0.96 mi
- Tameike Sanno Station - 1.08 mi
- Otemachi Station - 1.14 mi
- Kachidoki Station - 1.18 mi
- Nihonbashi Station - 1.21 mi
- Akasaka Station - 1.33 mi
- Akabanebashi Station - 1.33 mi
- Akasaka Mitsuke Station - 1.39 mi
- Tsukishima Station - 1.42 mi
- Hanzomon Station - 1.54 mi
- Mita Station - 1.57 mi
- Azabu Juban Station - 1.62 mi
- Roppongi Station - 1.65 mi
- Mitsubishi Ichigokan Museum - 0.67 mi
- Bridgestone Museum of Art - 0.95 mi
- Mitsui Memorial Museum - 1.40 mi
- National Museum of Modern Art - 1.51 mi
- Science Museum - 1.59 mi
- Hibiya Park - 0.32 mi
- Kabukiza Theatre - 0.45 mi
- Suntory Hall - 1.05 mi
- Mielparque-Tokyo Hall - 1.08 mi
- National Theatre - 1.27 mi
- Tokyo Metropolitan Government Building - 0.92 mi
- National Diet Building - 0.96 mi
- Japan Imperial Palace - 1.10 mi
- Kachidoki Bridge - 0.97 mi
- Tokyo Tower - 1.11 mi
- Ginza - 0.31 mi
- Shimbashi - 0.42 mi
- Tokyo International Forum - 0.56 mi
- Hamarikyu Teien Garden - 0.66 mi
- Tsukiji Fish Market - 0.68 mi
- Tsukiji Honganji Temple - 0.72 mi
- World Trade Center Tokyo - 0.90 mi
- Seaside Top - 0.91 mi
- Zojoji Temple - 1.03 mi
- Chidorigafuchi - 1.52 mi
- Tokyo Midtown - 1.64 mi
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Hotel The Celestine Ginza
8-4-22 Ginza Chuo, Tokyo, Tokyo, 104-0061, Japan