Hotel New Otani Tokyo Garden Tower
4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan
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4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Services offered by taxi and shuttle at the hotel ensure effortless exploration of Tokyo.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's ticket service. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Hotel New Otani Tokyo Garden Tower, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen.Hotel New Otani Tokyo Garden Tower provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by taking a trip to salon. License Number(s): 8010001013240

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Refrigerator
  • Chapel/shrine
  • Snack bar
  • Shared kitchen
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • shuttle service
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Convenience Store
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Electric vehicle charging station
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Ticket services
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Safety chain and/or latch on doors available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Professional cleaning services
  • Room service available
  • Alcoholic beverages available
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
I enjoyed the clean and comfortable rooms, the luxurious feel of the property and the friendly staff.
The beds were very uncomfortable. They were rock hard.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Beautiful property with lots of on site amenities
The only problem I ran into was that the property was much larger than I expected, so I sometimes got lost and confused trying to navigate through the buildings
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Cleanliness, friendly staff and great location !
The beds were a little hard.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location and beautiful space
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The Japanese garden and waterfall is phenomenal! The staff is lovely and right there when you want them.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We were given a free upgrade to our room; beautiful garden; extremely polite and helpful staff.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Very good breakfast and excellent location
stayed in April, 2026
Guest Score 8 out of 10
Very Good
The staff and the cleanliness of the rooms
I didn’t feel the staff at the patisserie in the main tower lobby was friendly. It felt like they cater only to the rich.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The staff was very responsive and the hotel offered many amenities.
The location was central but not within walking distance of many sights of interest.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
New Otani is a great hotel. Central location. Historical park in compound.. Somehoow your booking site gave impression that breakfast was included. It mentioned carry out or room service was extra. That gave impression breakfast was included in daily rate but it was not. Description was NOT very clear.
Extra fee for breajfast.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great location. Great facilities. Great included breakfast! We loved it.
We liked everything.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We stayed for about 7 days at this landmark hotel and we found the facikuty to be located in a great location. The staff was beyond excellent and able to accomodate our needs. There are plenty of restaurants to chose, stores, and great views to the illumiated Japanese gardens.
My only complaint were the cold eggs in the morning but we asked the staff for new eggs from the kitchen and they ordered them. If you need scrambled eggs eggs in the morning there is an extra fee for that. This should be changed and a cook should be availlable for omelets in the morning. There is a waiting time for breakfast due to the amount of oeople.
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Quiet and clean hotel. Nice bed configuration for 3 people.
Location was a bit too business for our family. Beds were very (too) firm.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
The location was excellent for public transportation, room was spacious with great amenities, wonderful Japanese garden on premises and numerous restaurants within walking distance.You can get a bus from Narita airport to the hotel for a small price compared to a taxi.
My first visit on April 5 and 6, there was no way to get air conditioning to make the room cool and the windows do not open so it was extremely hot for sleeping or more the case on sleeping! On this visit the hotel had changed over to to their summer weather air conditioning so it was great!
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Excellent breakfast. Loved everything
Remosin bus from narita airport stops this hotel in the last end.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Perfect location to the subway and plenty of places to eat at in the area. The hotel also has a lot of nice restaurants to choose from. Very clean and friendly staff. Nice garden to walk through.
No Hotel shuttle to Haneda Airport . But getting a taxi is very easy
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Great service and generous sized rooms
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Dined on the 40 floor, where there were no long lines.
The facility is so large it was difficult to find locations such as Top Cat restaurant.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Comfortable & convenient location.
The bed room to the bathroom has stairs It’s Not good for people.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Very elegant with beautiful view to the japanese gardens illuminated at night amazing.
The only comment is the large waiting at breakfast time. Eggs wete cold. We needed to wait in line to have brwakfast. No scramble eggs available. They need to improve the location of the food and need to offer option for eggs.
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 9.26 mi
    • Yokota Air Force Base - 22.19 mi
    • Atsugi Naf - 22.39 mi
    • Narita Intl Airport - 37.00 mi

    Transport

      Train stations Show all on map »
      • Akasaka Mitsuke Station - 0.32 mi
      • Yotsuya Station - 0.40 mi
      • Hanzomon Station - 0.49 mi
      • Akasaka Station - 0.62 mi
      • Tameike Sanno Station - 0.65 mi
      • Aoyama Itchome Station - 0.84 mi
      • Yotsuya Sanchome Station - 0.94 mi
      • Toranomon Station - 1.14 mi
      • Gaienmae Station - 1.20 mi
      • Roppongi Station - 1.29 mi
      • Kamiyacho Station - 1.39 mi
      • Hibiya Station - 1.48 mi
      • Iidabashi Station - 1.55 mi
      • Kagurazaka Station - 1.57 mi
      • Kitasando Station - 1.65 mi
      • Yurakucho Station - 1.66 mi
      • Omote Sando Station - 1.68 mi
      • Shinjuku Sanchome Station - 1.72 mi
      • Tokyo Station - 1.76 mi
      • Ginza Station - 1.76 mi
      • Shiodome Station - 1.76 mi
      • Shinbashi Station - 1.77 mi
      • Otemachi Station - 1.77 mi

    Museums

      Art Galleries Show all on map »
      • Science Museum - 1.24 mi
      • National Museum of Modern Art - 1.29 mi
      • Mori Art Museum - 1.47 mi
      • Mitsubishi Ichigokan Museum - 1.61 mi
      • Nezu Museum - 1.65 mi

    Other attractions

      Theatres Show all on map »
      • National Theatre - 0.47 mi
      • Suntory Hall - 1.07 mi
      Historical Buildings Show all on map »
      • National Diet Building - 0.68 mi
      • Japan Imperial Palace - 1.03 mi
      • Tokyo Metropolitan Government Building - 1.76 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Meiji Jingu Stadium - 1.10 mi
      • National Olympic Stadium - 1.13 mi
      • Nippon Budokan Indoor Arena - 1.18 mi
      National Parks Show all on map »
      • Hibiya Park - 1.32 mi
      Monuments and Landmarks Show all on map »
      • Tokyo Tower - 1.69 mi
      Other Show all on map »
      • Tokyo Route 246 - Gran Turismo Track - 0.56 mi
      • Chidorigafuchi - 0.78 mi
      • Yasukuni Shrine - 1.01 mi
      • Tokyo Midtown - 1.10 mi
      • National Art Center - 1.20 mi
      • Shinjuku Gyoen National Garden - 1.41 mi
      • Roppongi Hills - 1.48 mi
      • Tokyo City View - 1.48 mi
      • Kanda Book Town - 1.64 mi
      • Tokyo International Forum - 1.66 mi
      • Booking.com Tokyo Office - 1.72 mi
      • Omotesando Hills - 1.74 mi

Hotel New Otani Tokyo Garden Tower

4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan