Hotel New Otani Tokyo Executive House Zen
4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan
US: +1 888-428-0763
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Room
Room
Address
4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Coffee/tea maker
- Refrigerator
- Trouser press
- bathrobes
- Chapel/shrine
- Heating
- Private check-in/check-out
- Shared kitchen
- Adult only
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- outdoor pool
- separate dining area
- executive lounge access
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Convenience Store
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Electric vehicle charging station
- Sofa
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Food delivery
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Trash cans
- Socket near the bed
- Sleep comfort items
- Adapter
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Shuttle service (charges may apply)
- Kid-friendly dining


















































Click here to leave your opinion >>
Miyako (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Great central location. Wonderful service and facilities.
Emilia (Family with Young Children)
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Beautiful property, great amenities, friendly staff. Very clean. Loved it.
Nothing negative to say about otani. Great hotel
Jo-ann (Traveling as Couple)
stayed in November, 2023
Guest Score 9 out of 10
Wonderful
Andrea ()
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Fantastic hotel, staff are amazing so helpful nothing is too much trouble.
Afternoon tea, snacks, nightcap service food was fantastic.
Rooms are a good size and very comfortable.
Karl (Traveling as Couple)
stayed in July, 2023
Guest Score 5 out of 10
Fair
The staff in the hotel were friendly - though when we raised an issue did not really offer a suitable alternative. Executive lounge was nice, with great views of the Tokyo skyline. Luggage team were good.
Poor air conditioning - after spending the day in 36 degree summer heat, we would of liked a cool room. The air conditioning was poor - not what you would expect in a GBP750 per night room. I think we may have been given an older room. No offer of an upgrade, which seem to be given out freely for some people at check-in. This led to poor sleep. No plug at one side of the bed. No USB, USB-C sockets. Again basic stuff for a 5 star hotel. Dated electronics, no smart tv. Not worth the price paid. We stayed at other 5 star hotels in a Japan for significantly less, that offered significantly more. Not asked at checkout how our stay went. We raised the issues above during the stay, so did give the hotel and opportunity to rectify.
Zagar (Traveling as Couple)
stayed in June, 2023
Guest Score 10 out of 10
Exceptional
Ka (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Very nice check-in experience. Must say the Lady Manager was exceptional in her making us feel welcome and explaining all the alternatives to us due to the fact that we were not able to use the Lounge per our booked preferred room. Very nice service in the Garden Tower 40F breakfast time; also had a shabu-shabu lunch -- again the lady serving us was super good. All in all, it has been very nice staying the Executive House Zen.
Nothing really. Everything was just perfect. Price of course may seem high but that is to be expected for such a fine room and service. Wish we had a chance to try out the Lounge. Maybe next time!
Christopher (Family with Young Children)
stayed in April, 2023
Guest Score 9 out of 10
Wonderful
Bobby (Solo Traveler)
stayed in April, 2023
Guest Score 8 out of 10
Very Good
Lots of towers
Gym reserved for 18 guests only
The garden looks nice
Not sure the price is reasonable/ worthy. For the travelers who don't speak Japanese but only English, this might be a good choice.
Maria (Traveling as Couple)
stayed in October, 2019
Guest Score 8 out of 10
Very Good
Hotel is conveniently located, within 10 minutes walking distance you have 4 metro lines. The neighborhood is lively and there are plenty of restaurants, bars and cafes in the area. The Hotel itself is quite clean and most of the staff speak good English. The room itself is big compared to the usual room size in Tokyo's hotels.
The closet space is limited, which was quite inconvenient for us.
Dan (Traveling as Couple)
stayed in October, 2019
Guest Score 7 out of 10
Good
the hotel in general is very dated. only the executive floor has been redesigned to a modern Zen style. Executive lounge is comfortable and provide various amenities. the gym is small and does not have sufficient machines.
Attitude of General Manager of the Hotel was the worst I ever experienced from someone that should be a professional hotelier - lift door crashed twice on my wife causing her bodily harm (possible sensors did not work). the staff have been helpful to a certain extent but when confronted the General Manager of the Hotel on the incident he washed his hand claiming the lift doors are ok and literally blamed my wife to crash into the lift doors.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 9.27 mi
- Yokota Air Force Base - 22.13 mi
- Atsugi Naf - 22.35 mi
- Narita Intl Airport - 37.06 mi
- Akasaka Mitsuke Station - 0.34 mi
- Yotsuya Station - 0.38 mi
- Hanzomon Station - 0.54 mi
- Akasaka Station - 0.63 mi
- Tameike Sanno Station - 0.68 mi
- Aoyama Itchome Station - 0.79 mi
- Yotsuya Sanchome Station - 0.90 mi
- Gaienmae Station - 1.16 mi
- Toranomon Station - 1.18 mi
- Roppongi Station - 1.28 mi
- Kamiyacho Station - 1.41 mi
- Hibiya Station - 1.53 mi
- Kagurazaka Station - 1.57 mi
- Iidabashi Station - 1.57 mi
- Kitasando Station - 1.59 mi
- Omote Sando Station - 1.63 mi
- Shinjuku Sanchome Station - 1.67 mi
- Yurakucho Station - 1.71 mi
- Shiodome Station - 1.81 mi
- Ginza Station - 1.81 mi
- Shinbashi Station - 1.81 mi
- Tokyo Station - 1.81 mi
- Science Museum - 1.29 mi
- National Museum of Modern Art - 1.34 mi
- Mori Art Museum - 1.45 mi
- Nezu Museum - 1.61 mi
- Mitsubishi Ichigokan Museum - 1.67 mi
- National Theatre - 0.52 mi
- Suntory Hall - 1.09 mi
- National Diet Building - 0.72 mi
- Japan Imperial Palace - 1.08 mi
- Tokyo Metropolitan Government Building - 1.81 mi
- Meiji Jingu Stadium - 1.05 mi
- National Olympic Stadium - 1.08 mi
- Nippon Budokan Indoor Arena - 1.23 mi
- Hibiya Park - 1.36 mi
- Tokyo Tower - 1.71 mi
- Takeshita Street - 1.77 mi
- Tokyo Route 246 - Gran Turismo Track - 0.51 mi
- Chidorigafuchi - 0.83 mi
- Yasukuni Shrine - 1.04 mi
- Tokyo Midtown - 1.08 mi
- National Art Center - 1.17 mi
- Shinjuku Gyoen National Garden - 1.36 mi
- Roppongi Hills - 1.46 mi
- Tokyo City View - 1.47 mi
- Booking.com Tokyo Office - 1.68 mi
- Kanda Book Town - 1.69 mi
- Omotesando Hills - 1.69 mi
- Tokyo International Forum - 1.71 mi
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Hotel New Otani Tokyo Executive House Zen
4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan