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Room
Room
Address
4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Free Parking
- Restaurant
- Swimming Pool
- Garden
- Laundry
- Meeting/Banquet Facilities
- Parking
- Room Service
- Safety Deposit Box
- Sauna
- Tennis Court
- Tour Desk
- Air Conditioning
- Babysitting/Child Services
- Bar
- Barber/Beauty Shop
- Concierge Service
- Currency Exchange
- Bicycle rental
- Massage
- Dry cleaning
- Internet services
- Non-smoking throughout
- Trouser press
- Breakfast in the room
- Ironing service
- Chapel/shrine
- Heating
- Fax/photocopying
- Luggage storage
- WiFi
- Indoor pool (all year)
- Private check-in/check-out
- indoor pool
- shuttle service
- 24-hour security
- Accessible parking
- Non-smoking Rooms
- Daily Housekeeping
- WiFi available in all areas
- Business centre
- Fitness centre
- Free WiFi
- Lift
- Kid meals
- Parking garage
- Electric vehicle charging station
- Public transport tickets
- Wine/champagne
- Spa Facilities
- Back massage
- Neck massage
- Foot massage
- Full body massage
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- First aid kit available
- Screens or physical barriers placed between staff and guests in appropriate areas
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- Hand sanitizer in guest accommodation and key areas
- Property is cleaned by professional cleaning companies
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Delivered food is securely covered
- Face masks for guests available
- Minimarket on site
- Parking on site
- Coffee house on site
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 9.27 mi
- Yokota Air Force Base - 22.13 mi
- Atsugi Naf - 22.35 mi
- Narita Intl Airport - 37.06 mi
Museums
- Science Museum - 1.29 mi
- National Museum of Modern Art - 1.34 mi
- Mori Art Museum - 1.45 mi
- Nezu Museum - 1.61 mi
- Mitsubishi Ichigokan Museum - 1.67 mi
Click here to leave your opinion >>
Karl (Traveling as Couple)
stayed in July, 2023
Guest Score 5 out of 10
Fair
The staff in the hotel were friendly - though when we raised an issue did not really offer a suitable alternative. Executive lounge was nice, with great views of the Tokyo skyline. Luggage team were good.
Poor air conditioning - after spending the day in 36 degree summer heat, we would of liked a cool room. The air conditioning was poor - not what you would expect in a GBP750 per night room. I think we may have been given an older room. No offer of an upgrade, which seem to be given out freely for some people at check-in. This led to poor sleep. No plug at one side of the bed. No USB, USB-C sockets. Again basic stuff for a 5 star hotel. Dated electronics, no smart tv. Not worth the price paid. We stayed at other 5 star hotels in a Japan for significantly less, that offered significantly more. Not asked at checkout how our stay went. We raised the issues above during the stay, so did give the hotel and opportunity to rectify.
Zagar (Traveling as Couple)
stayed in June, 2023
Guest Score 10 out of 10
Exceptional
Ka (Traveling as Couple)
stayed in May, 2023
Guest Score 10 out of 10
Exceptional
Very nice check-in experience. Must say the Lady Manager was exceptional in her making us feel welcome and explaining all the alternatives to us due to the fact that we were not able to use the Lounge per our booked preferred room. Very nice service in the Garden Tower 40F breakfast time; also had a shabu-shabu lunch -- again the lady serving us was super good. All in all, it has been very nice staying the Executive House Zen.
Nothing really. Everything was just perfect. Price of course may seem high but that is to be expected for such a fine room and service. Wish we had a chance to try out the Lounge. Maybe next time!
Christopher (Family with Young Children)
stayed in April, 2023
Guest Score 9 out of 10
Wonderful
Bobby (Solo Traveler)
stayed in April, 2023
Guest Score 8 out of 10
Very Good
Lots of towers
Gym reserved for 18 guests only
The garden looks nice
Not sure the price is reasonable/ worthy. For the travelers who don't speak Japanese but only English, this might be a good choice.
Maria (Traveling as Couple)
stayed in October, 2019
Guest Score 8 out of 10
Very Good
Hotel is conveniently located, within 10 minutes walking distance you have 4 metro lines. The neighborhood is lively and there are plenty of restaurants, bars and cafes in the area. The Hotel itself is quite clean and most of the staff speak good English. The room itself is big compared to the usual room size in Tokyo's hotels.
The closet space is limited, which was quite inconvenient for us.
Dan (Traveling as Couple)
stayed in October, 2019
Guest Score 7 out of 10
Good
the hotel in general is very dated. only the executive floor has been redesigned to a modern Zen style. Executive lounge is comfortable and provide various amenities. the gym is small and does not have sufficient machines.
Attitude of General Manager of the Hotel was the worst I ever experienced from someone that should be a professional hotelier - lift door crashed twice on my wife causing her bodily harm (possible sensors did not work). the staff have been helpful to a certain extent but when confronted the General Manager of the Hotel on the incident he washed his hand claiming the lift doors are ok and literally blamed my wife to crash into the lift doors.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 9.27 mi
- Yokota Air Force Base - 22.13 mi
- Atsugi Naf - 22.35 mi
- Narita Intl Airport - 37.06 mi
- Akasaka Mitsuke Station - 0.34 mi
- Yotsuya Station - 0.38 mi
- Hanzomon Station - 0.54 mi
- Akasaka Station - 0.63 mi
- Tameike Sanno Station - 0.68 mi
- Aoyama Itchome Station - 0.79 mi
- Yotsuya Sanchome Station - 0.90 mi
- Gaienmae Station - 1.16 mi
- Toranomon Station - 1.18 mi
- Roppongi Station - 1.28 mi
- Kamiyacho Station - 1.41 mi
- Hibiya Station - 1.53 mi
- Kagurazaka Station - 1.57 mi
- Iidabashi Station - 1.57 mi
- Kitasando Station - 1.59 mi
- Omote Sando Station - 1.63 mi
- Shinjuku Sanchome Station - 1.67 mi
- Yurakucho Station - 1.71 mi
- Shiodome Station - 1.81 mi
- Ginza Station - 1.81 mi
- Shinbashi Station - 1.81 mi
- Tokyo Station - 1.81 mi
- Science Museum - 1.29 mi
- National Museum of Modern Art - 1.34 mi
- Mori Art Museum - 1.45 mi
- Nezu Museum - 1.61 mi
- Mitsubishi Ichigokan Museum - 1.67 mi
- National Theatre - 0.52 mi
- Suntory Hall - 1.09 mi
- National Diet Building - 0.72 mi
- Japan Imperial Palace - 1.08 mi
- Tokyo Metropolitan Government Building - 1.81 mi
- Meiji Jingu Stadium - 1.05 mi
- National Olympic Stadium - 1.08 mi
- Nippon Budokan Indoor Arena - 1.23 mi
- Hibiya Park - 1.36 mi
- Tokyo Tower - 1.71 mi
- Takeshita Street - 1.77 mi
- Tokyo Route 246 - Gran Turismo Track - 0.51 mi
- Chidorigafuchi - 0.83 mi
- Yasukuni Shrine - 1.04 mi
- Tokyo Midtown - 1.08 mi
- National Art Center - 1.17 mi
- Shinjuku Gyoen National Garden - 1.36 mi
- Roppongi Hills - 1.46 mi
- Tokyo City View - 1.47 mi
- Booking.com Tokyo Office - 1.68 mi
- Kanda Book Town - 1.69 mi
- Omotesando Hills - 1.69 mi
- Tokyo International Forum - 1.71 mi
Airports Show all on map »
Transport
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Museums
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Hotel New Otani Tokyo Executive House Zen
4-1 Kioicho Chiyoda-ku, Tokyo, Tokyo, 102-8578, Japan