Hotel New Otani Makuhari
2-120-3 Hibinomihama-ku, Tokyo, Tokyo, Japan
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1 Room With 2 Adults Change Search
Room
Room
Address
2-120-3 Hibinomihama-ku, Tokyo, Tokyo, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Chapel/shrine
- Mini golf
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- Poolside bar
- vending machine
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Non-Smoking Rooms Available
- gift/souvenir shop
- taxi service
- Shops on site
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- Chinese [Mandarin]
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Cleaning products available
- Room service available
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Jeffrey (Solo Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Beautiful modern hotel
no on property store, no free movies on the TV, no spa
Janice (Solo Traveler)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Elegant excellent staff
Bar closed too early
No 24hr room service
Kameron (Family with young children)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Location
N/A
Vera (Group Traveler)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The pool , jacuzzi and the hot bath were excellent.
The location and in general tranquility in its surroundings.
Michelle (Group Traveler)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
David (Family with young children)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Location was great and hotel was great. Breakfast was not at all good ,if its not included dont pay extra ,over priced and poor selection
Breakfast was very overpriced and poor quality
Eyal (Couple)
stayed in December, 2024
Guest Score 6 out of 10
Pleasant
Facilities were good. Most of the staff are kind and supportive. Rooms are nice. Basically everything is good beside what I am going to write about in the negative section.
The cake / coffee shop on lobby floor is a rip off. Complete scum. They have decent variety of quality cakes for reasonable prices, ¥850 ~ ¥1,300 for a piece of cake. Not cheap, but ok for the quality and considering it is a fancy hotel. But they charge you ¥1,800 + Tax (total ¥1,944!) for a cup of coffee or tea!!!
This is outrageous. Average cost of coffee in japan is around ¥350. Great coffees will be around ¥500 ~ ¥550. Best of the best, a super fancy place will be ¥650 ~ ¥700.... but this place charge you ¥1,944!!!
This is "Mafia style charges". Nothing justify it.
The way they are doing it also feel like a scum. They don't show you the full menu outside. Just the cakes and prices of the cakes. You need to choose a cake outside and then when you go inside to seat, they bring you the drink menu... and you "MUST" order a drink. If I wasn't with my wife and parents I would have just told them to cancel all and leave the place. But out of respect for my elder parents and wife I didn't want to make a scenes. The minimum I can do is warn future guests.
It is really a shame. Because besides this particular point, everting else was great. It completely ruined the experience.
Andrew (Solo Traveler)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Staff were very friendly and attentive. There is a very affordable airport bus that stops by the hotel every few hours. Super convenient. Room was very spacious and had everything I could possibly have needed
Absolutely nothing to complain about
Ambarish (Business Traveler)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Like the location of the hotel as this was close to the Makuhari messe and had a connecting walkway which worked well for us.
Richard (Solo Traveler)
stayed in November, 2024
Guest Score 7 out of 10
Good
Location, room size, build wuality
Breakfast moved to a smaller restaurant- buffet feels improvised. Decoration is outdated.
Shamsa (Family with young children)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
The location was great and close to the train station. The staff were helpful and kind.
I would suggest having more food selections on their room service menu.
Carsten (Group Traveler)
stayed in October, 2024
Guest Score 9 out of 10
Wonderful
Very short to Makuhari Fair
It is far away from Tokio
Ari (Couple)
stayed in August, 2024
Guest Score 8 out of 10
Very Good
Great room that were generously sized, especially the bed.
The pool is a separate cost which i expected. However the sheer number of additional costs was baffling when the accommodation costs are considered.
Jata (Solo Traveler)
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
The classiness
N/a
Lia K. W. (Couple)
stayed in July, 2024
Guest Score 8 out of 10
Very Good
The location is very near to makuhari messe, there's an entrance door that direct us to a sky bridge ... very convenient for people who need to attend an event at makuhari messe
Danilo (Business Traveler)
stayed in June, 2024
Guest Score 7 out of 10
Good
The checkin was a disaster with my cards that didn't work at all in the hotel, but anywhere else in Japan my cards were working well.
Keith (Business Traveler)
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
Yiing (Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Phillip (Couple)
stayed in April, 2024
Guest Score 8 out of 10
Very Good
T (Family with young children)
stayed in March, 2024
Guest Score 9 out of 10
Wonderful
Wonderful selection of breakfast, mix of Japanese, other Asian and Western. Good spread and very good service.
Rooms are well-appointed and sea views are amazing.
Perhaps housekeeping was a little too eager to get us out of the room when we got up a bit late from bed, but their service was exceptional.
Thank you for your information!
Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
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Rate
Area information
- Tokyo Intl (Haneda) Airport - 15.79 mi
- Narita Intl Airport - 21.31 mi
- Atsugi Naf - 35.48 mi
- Tsudanuma Station - 3.14 mi
- Funabashi Station - 4.68 mi
- Chiba Station - 5.05 mi
- Yotsukaido Station - 7.41 mi
- Urayasu Station - 8.08 mi
- Maihama Station - 8.56 mi
- Kameido Station - 11.89 mi
- Shiomi Station - 12.29 mi
- Narihirabashi Station - 12.79 mi
- Kinshicho Station - 12.87 mi
- Oshiage Station - 13.21 mi
- Ariake Station - 13.70 mi
- Ryogoku Station - 14.03 mi
- Tsukishima Station - 14.11 mi
- Ayase Station - 14.21 mi
- Asakusa Station - 14.36 mi
- Kachidoki Station - 14.54 mi
- Chiba City Museum of Art - 5.69 mi
- Edo Tokyo Museum - 13.84 mi
- Tokyo Disney Resort - 8.58 mi
- Chiba Marine Stadium - 0.29 mi
- Tokyo Big Sight International Exhibition Center - 13.60 mi
- Ryogoku Kokugikan National Sumo Stadium - 13.99 mi
- Mitsui outlet park Makuhari - 0.36 mi
- Tokyo Bay - 3.90 mi
- Chiba Port Tower - 4.80 mi
- Tokyo Gate Bridge - 11.94 mi
- Tokyo Sky Tree Tower - 13.31 mi
- Yumenoshima Park - 11.52 mi
- Sumida Park - 13.86 mi
- Sumida River Cruise - 13.98 mi
- Makuhari Messe - 537 f
- Funabashi-Ichikawa-ko - 3.17 mi
- Chiba Shrine - 5.55 mi
- Ichikawa-gyoko - 5.63 mi
- Shin-koiwa - 10.59 mi
- Ageha Club - 11.77 mi
- Tatsumi - 12.76 mi
- Musum of Contemporary Art Tokyo - 12.94 mi
- KidZania Tokyo - 13.69 mi
- Asakusa Culture Tourist Information Center - 14.08 mi
- Nakamise - 14.11 mi
- Asakusa Shrine - 14.13 mi
- Senso-ji Temple - 14.16 mi
- Dempoin Temple - 14.21 mi
- Zepp Tokyo - 14.27 mi
- Keihin-ko - 14.28 mi
- Kaminarimon - 14.29 mi
- Odaiba Venus Fort - 14.40 mi
- Sumidagawa-kamotsueki - 14.47 mi
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Hotel New Otani Makuhari
2-120-3 Hibinomihama-ku, Tokyo, Tokyo, Japan