Hotel New Otani Makuhari
2-120-3 Hibinomihama-ku, Tokyo, Tokyo, Japan
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2-120-3 Hibinomihama-ku, Tokyo, Tokyo, Japan
Hotel New Otani Makuhari offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Chiba. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Traveling with minimal baggage is achievable at Hotel New Otani Makuhari, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Hotel New Otani Makuhari is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Rest assured, in a few chosen rooms, the presence of a refrigerator can be found.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.Indulge in the numerous pursuits available at Hotel New Otani Makuhari.Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Chapel/shrine
  • Mini golf
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • outdoor pool
  • Poolside bar
  • vending machine
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Chinese [Mandarin]
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Tennis court & equipment
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Beautiful modern hotel
no on property store, no free movies on the TV, no spa
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Elegant excellent staff
Bar closed too early No 24hr room service
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Location
N/A
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The pool , jacuzzi and the hot bath were excellent.
The location and in general tranquility in its surroundings.
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Location was great and hotel was great. Breakfast was not at all good ,if its not included dont pay extra ,over priced and poor selection
Breakfast was very overpriced and poor quality
stayed in December, 2024
Guest Score 6 out of 10
Pleasant
Facilities were good. Most of the staff are kind and supportive. Rooms are nice. Basically everything is good beside what I am going to write about in the negative section.
The cake / coffee shop on lobby floor is a rip off. Complete scum. They have decent variety of quality cakes for reasonable prices, ¥850 ~ ¥1,300 for a piece of cake. Not cheap, but ok for the quality and considering it is a fancy hotel. But they charge you ¥1,800 + Tax (total ¥1,944!) for a cup of coffee or tea!!! This is outrageous. Average cost of coffee in japan is around ¥350. Great coffees will be around ¥500 ~ ¥550. Best of the best, a super fancy place will be ¥650 ~ ¥700.... but this place charge you ¥1,944!!! This is "Mafia style charges". Nothing justify it. The way they are doing it also feel like a scum. They don't show you the full menu outside. Just the cakes and prices of the cakes. You need to choose a cake outside and then when you go inside to seat, they bring you the drink menu... and you "MUST" order a drink. If I wasn't with my wife and parents I would have just told them to cancel all and leave the place. But out of respect for my elder parents and wife I didn't want to make a scenes. The minimum I can do is warn future guests. It is really a shame. Because besides this particular point, everting else was great. It completely ruined the experience.
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Staff were very friendly and attentive. There is a very affordable airport bus that stops by the hotel every few hours. Super convenient. Room was very spacious and had everything I could possibly have needed
Absolutely nothing to complain about
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Like the location of the hotel as this was close to the Makuhari messe and had a connecting walkway which worked well for us.
stayed in November, 2024
Guest Score 7 out of 10
Good
Location, room size, build wuality
Breakfast moved to a smaller restaurant- buffet feels improvised. Decoration is outdated.
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
The location was great and close to the train station. The staff were helpful and kind.
I would suggest having more food selections on their room service menu.
stayed in October, 2024
Guest Score 9 out of 10
Wonderful
Very short to Makuhari Fair
It is far away from Tokio
stayed in August, 2024
Guest Score 8 out of 10
Very Good
Great room that were generously sized, especially the bed.
The pool is a separate cost which i expected. However the sheer number of additional costs was baffling when the accommodation costs are considered.
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
The classiness
N/a
stayed in July, 2024
Guest Score 8 out of 10
Very Good
The location is very near to makuhari messe, there's an entrance door that direct us to a sky bridge ... very convenient for people who need to attend an event at makuhari messe
stayed in June, 2024
Guest Score 7 out of 10
Good
The checkin was a disaster with my cards that didn't work at all in the hotel, but anywhere else in Japan my cards were working well.
stayed in June, 2024
Guest Score 9 out of 10
Wonderful
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in April, 2024
Guest Score 8 out of 10
Very Good
stayed in March, 2024
Guest Score 9 out of 10
Wonderful
Wonderful selection of breakfast, mix of Japanese, other Asian and Western. Good spread and very good service. Rooms are well-appointed and sea views are amazing.
Perhaps housekeeping was a little too eager to get us out of the room when we got up a bit late from bed, but their service was exceptional.
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Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 15.79 mi
    • Narita Intl Airport - 21.31 mi
    • Atsugi Naf - 35.48 mi

    Transport

      Train stations Show all on map »
      • Tsudanuma Station - 3.14 mi
      • Funabashi Station - 4.68 mi
      • Chiba Station - 5.05 mi
      • Yotsukaido Station - 7.41 mi
      • Urayasu Station - 8.08 mi
      • Maihama Station - 8.56 mi
      • Kameido Station - 11.89 mi
      • Shiomi Station - 12.29 mi
      • Narihirabashi Station - 12.79 mi
      • Kinshicho Station - 12.87 mi
      • Oshiage Station - 13.21 mi
      • Ariake Station - 13.70 mi
      • Ryogoku Station - 14.03 mi
      • Tsukishima Station - 14.11 mi
      • Ayase Station - 14.21 mi
      • Asakusa Station - 14.36 mi
      • Kachidoki Station - 14.54 mi

    Museums

      Art Galleries Show all on map »
      • Chiba City Museum of Art - 5.69 mi
      • Edo Tokyo Museum - 13.84 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Tokyo Disney Resort - 8.58 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Chiba Marine Stadium - 0.29 mi
      • Tokyo Big Sight International Exhibition Center - 13.60 mi
      • Ryogoku Kokugikan National Sumo Stadium - 13.99 mi
      Shopping Center Show all on map »
      • Mitsui outlet park Makuhari - 0.36 mi
      Beaches Show all on map »
      • Tokyo Bay - 3.90 mi
      Monuments and Landmarks Show all on map »
      • Chiba Port Tower - 4.80 mi
      • Tokyo Gate Bridge - 11.94 mi
      • Tokyo Sky Tree Tower - 13.31 mi
      National Parks Show all on map »
      • Yumenoshima Park - 11.52 mi
      • Sumida Park - 13.86 mi
      Rivers and Lakes Show all on map »
      • Sumida River Cruise - 13.98 mi
      Other Show all on map »
      • Makuhari Messe - 537 f
      • Funabashi-Ichikawa-ko - 3.17 mi
      • Chiba Shrine - 5.55 mi
      • Ichikawa-gyoko - 5.63 mi
      • Shin-koiwa - 10.59 mi
      • Ageha Club - 11.77 mi
      • Tatsumi - 12.76 mi
      • Musum of Contemporary Art Tokyo - 12.94 mi
      • KidZania Tokyo - 13.69 mi
      • Asakusa Culture Tourist Information Center - 14.08 mi
      • Nakamise - 14.11 mi
      • Asakusa Shrine - 14.13 mi
      • Senso-ji Temple - 14.16 mi
      • Dempoin Temple - 14.21 mi
      • Zepp Tokyo - 14.27 mi
      • Keihin-ko - 14.28 mi
      • Kaminarimon - 14.29 mi
      • Odaiba Venus Fort - 14.40 mi
      • Sumidagawa-kamotsueki - 14.47 mi

Hotel New Otani Makuhari

2-120-3 Hibinomihama-ku, Tokyo, Tokyo, Japan