Citadines Shinjuku Tokyo
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan
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Room
Room
Address
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Bathtub
- Refrigerator
- Heating
- On-site parking
- vending machine
- 24-hour security
- Concierge services
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Daily Housekeeping
- English
- Japanese
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Body thermometer available
- CCTV security in common areas
- Currency exchange service
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Parking available (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
catherine (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Fritzie (Group Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Very friendly staff with great English skill, comfortable rooms, free coffee in the lobby any time. Convenient distance from a Marunouchi line station (the big Shinjuku station is just far enough from the hotel to make taking Marunouchi worth it). Tons of restaurants and convenience stores in the vicinity.
The rooms feel a little bit old (this didn’t actually bother me that much).
unknown (Family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Rooms were very big for Tokyo standard! With a little couch and coffee table and kitchen. We were very comfortable as a couple. The bathroom was small and compact but didn't bother us at all. There was a 711 and Lawson close by that was really convenient. Bed was comfy and room was really quiet at night, perfect for a good nights sleep. Staff were pleasant and helpful. Love the little dining area where you can grab a coffee or eat your konbini snacks. It was a bit of a walk to the main Shinjuku area about 15 minutes walk. Not a big deal for us as we didn't mind the walk and prefer the quiet. Something just to consider if you like being closer to the action.
Trinidad (Group Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location and rooms were roomie and 4 washers and dyers on ground floor that u can pay via app
There was weird drumming and rolling noise that occurred randomly
Nina R. (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The hotel is very well maintained. They have gym, laundry room, Luup station, close to konbinis and more. It's a bit of a walk from the main parts of Shinjuku but close walk to the Park. Initially they gave us a smaller room with a blocked view but they switched our rooms to a nicer one without hesitation. You'll find all amenities in the room like a stove, microwave, kettle and a minifridge. Tap water is potable too so no need to get additional bottled water. They're also very generous with the late checkouts, as long as you're a member of the ASR. I'd love to come back!
Nothing! Everything was amazing.
Christopher (Group Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The staff at the front desk were excellent! They went out of their way to help us! Thank you.
VASUDEVA (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Good and friendly staff, clean rooms, decent gym
Not having washing machine in the room
Suleyman B. (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Good location, clean rooms
Woon-Wah (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The service provide by the staff.
Tracy (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Loved the kitchenett although never cooked. Just prepped code etc. Many places for storing clothes etc. Large room was good for suitcases. You save a lot of time on vacation begging able to organize your items. The staff was very kind.
Wouldn't change a thing.
Adrienne (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Excellent facility! The rooms were spacious clean and staff was so accommodating! I highly recommend it's a great location and in a quieter area of shinjuku.
Dimah (Group Traveler)
stayed in September, 2025
Guest Score 7 out of 10
Good
Location was good. They had water and free coffee in the lobby
The rooms are a little run down. Also , our room had a wall outside the room which made it very dark and had no light coming in
Geon (Family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The rooms were big and the bed was very comfortable.
Jorge (Couple)
stayed in September, 2025
Guest Score 5 out of 10
Fair
Location and staff were great! Spacious rooms.
Very corporate focus.
Carl-andre (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Great room, bigger than most in Tokyo with little sitting area and kitchenette which was great. Incredibly comfortable bed and pillows. Best of the whole trip. Rooms was super quiet and dark with blockout shades which made for a great night sleep. Awesome location with public transportation close but also walking distance to so many shops and restaurants… however slightly out of the touristy chaos, which makes it nice and quiet. Staff were great and super friendly. Also used the laundry room downstairs which was very handy.
Everything was perfect
Vishesh (Group Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
The room size
The coffee machine in the lobby
The space to do meetings in the lobby
The price can be little lower
Jack789 (Family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Spacious and staff very helpful.
Nothing
Keith (Group Traveler)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Room - much larger than typical Tokyo hotel. Very clean with extras: a microwave, cutrlery and heaitng plate. Laundry, gym etc.
Locatioin close to shops and metro.
Craig (Solo Traveler)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Great location, friendly and helpful staff
Nothing
Umar T. (Family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
The size of the room is really big for Tokyo
The shower needs modernization. .
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.29 mi
- Yokota Air Force Base - 20.87 mi
- Atsugi Naf - 22.04 mi
- Shinjuku Sanchome Station - 0.39 mi
- Yotsuya Sanchome Station - 0.44 mi
- Higashi Shinjuku Station - 0.57 mi
- Shinjuku Gyoemmae Station - 0.71 mi
- Kitasando Station - 0.99 mi
- Shin Okubo Station - 1.02 mi
- Yotsuya Station - 1.04 mi
- Nishi-Waseda Station - 1.19 mi
- Aoyama Itchome Station - 1.41 mi
- Gaienmae Station - 1.44 mi
- Kagurazaka Station - 1.48 mi
- Takadanobaba Station - 1.56 mi
- Harajuku Station - 1.56 mi
- Meiji-Jingumae Station - 1.60 mi
- Hanzomon Station - 1.64 mi
- Akasaka Mitsuke Station - 1.65 mi
- Omote Sando Station - 1.78 mi
- Akasaka Station - 1.84 mi
- Iidabashi Station - 1.94 mi
- Yoyogi Koen Station - 1.96 mi
- Tameike Sanno Station - 1.99 mi
- Zoushigaya Station - 2.01 mi
- Mejiro Station - 2.12 mi
- Roppongi Station - 2.20 mi
- Nezu Museum - 2.00 mi
- Science Museum - 2.24 mi
- National Olympic Stadium - 0.90 mi
- Meiji Jingu Stadium - 1.16 mi
- Nippon Budokan Indoor Arena - 2.06 mi
- Marunouchi Building - 1.13 mi
- National Diet Building - 2.06 mi
- Japan Imperial Palace - 2.28 mi
- Takeshita Street - 1.45 mi
- Yoyogi Park - 1.69 mi
- NHK Studio Park - 2.06 mi
- National Theatre - 1.80 mi
- Shinjuku Gyoen National Garden - 0.45 mi
- Kabuki-cho - 0.62 mi
- Tokyo Route 246 - Gran Turismo Track - 1.20 mi
- Meiji Jingu Shrine - 1.36 mi
- International Conference Center - Waseda - 1.39 mi
- Chinzanso Garden - 1.63 mi
- Omotesando Hills - 1.66 mi
- Yasukuni Shrine - 1.70 mi
- Booking.com Tokyo Office - 1.75 mi
- Ikebukuro - 1.78 mi
- Chidorigafuchi - 1.85 mi
- National Art Center - 1.93 mi
- Tokyo Midtown - 2.02 mi
- Shibuya Scramble Crossing - 2.29 mi
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Citadines Shinjuku Tokyo
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan