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Room
Room
Address
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Laundry
- Parking
- Safety Deposit Box
- Tour Desk
- Vending Machines
- Air Conditioning
- Concierge Service
- 24-Hour Front Desk
- Elevator
- Family room
- Dry cleaning
- Internet services
- Non-smoking throughout
- Trouser press
- Heating
- Fax/photocopying
- Luggage storage
- WiFi
- Shared lounge/TV area
- Daily maid service
- On-site parking
- Private parking
- WiFi everywhere
- 24-hour security
- Secured parking
- Daily Housekeeping
- WiFi available in all areas
- Parking garage
- Bottle of water
- Breakfast options
- Key card access
- Security alarm
- Smoke alarms
- Fire extinguishers
- Carbon monoxide source
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with WHO guidelines
- Room is disinfected daily
- Rooms sealed for guest after cleaning
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in room and common areas
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Social distancing rules
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Hand sanitizer in guest accommodation and key areas
- Physical distancing rules
- Invoices
- Property is cleaned by professional cleaning companies
- Guests can opt-out of accommodation cleaning service
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Invoice provided
Airports Show all on map »
- Tokyo Intl (Haneda) Airport - 10.29 mi
- Yokota Air Force Base - 20.87 mi
- Atsugi Naf - 22.04 mi
Museums
- Nezu Museum - 2.00 mi
- Science Museum - 2.24 mi
Click here to leave your opinion >>
Jennifer (solo traveller)
stayed in March, 2020
Guest Score 5 out of 10
Fair
Location was pretty good, 15 min walk to Shinjuku station and shops, restaurants etc. Friendly and helpful staff.
The actual apartment was pretty cheap looking and basic. Didn’t feel very clean and smelt like stale food.
Vincenzo (family with young children)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
I liked the fact that we were only 15 minute walk from Shinjuku Station. It gave us the privacy away from the hustle and noise of the Shinjuku shopping area. The Japanese transport system is clean and runs on time and so travelling to and from the hotel was very easy to plan and organize.
There could have been a clock in the activities room, but not really important. The meals area was closed and again not a big problem as it was safety measure because of the current virus situation, because you could go down and the staff would prepare your meal to take back to your room.
Bernard (family with young children)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
Great place to stay.
Eric (solo traveller)
stayed in March, 2020
Guest Score 8.3 out of 10
Very Good
Bernard (with friends)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
This is our second time staying at this hotel and we’re delighted to be back. The size of the rooms plus the kitchenette is great value for money. The hotel is also very close to Shinjuku train station as well as the subway.
Harjot81 (review category business travellers)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
Fabulous location- in the midst of the city and close to Shinjuku metro. A few convenience stores close by.
Spotlessly clean and such friendly, helpful staff. Nice and quiet, especially at night and surprisingly no street noise.
I would highly recommend to anyone looking for a small apartment/something that offers self catering.
Absolutely nothing to fault!
I really don't have anything negative to say. It wasn't a wow 10/10 but it was much better than we expected. A worthy 9!
Anonymous (young couple)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
Ismail (young couple)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
everything
nothing
Ferry (solo traveller)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
The location is perfect if you need to be in the Shinjuku area or surroundings. It's also a good base to explore the rest of Tokyo as there are plenty of train and metro options to quickly get to other places in Tokyo. There are many small supermarkets, coffee shops, bars and restaurants in the area as well as the big department stores near the main Shinjuku station.
The room (a one bed apartment) is spacious and the bathroom and kitchenette are very practical.
I stayed 4 nights during the Corona virus lockdown of Japan and had to change a few times my reservation. I really appreciated the support from the Citadines management to facilitate this without incurring any additional costs.
It's not a major thing and very typical for Japan, but an UK-type plug point or USB port would be useful.
Ferry (solo traveller)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
Ruth (young couple)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
Very polite and helpful staff, excellent location close to convenient subway and walking distance to so many restaurants and convenience stores. Very spacious room!
If I was to be picky, the pillow options were either too hard or too soft!!!
David (solo traveller)
stayed in March, 2020
Guest Score 7.9 out of 10
Good
Lisa (family with young children)
stayed in March, 2020
Guest Score 8.3 out of 10
Very Good
Convenient location around 10 minute walk to nearest metro station and 15 or so to Shinjuku JR. Rooms were very clean and very spacious for Tokyo. Beds were very comfortable. Staff extremely helpful. We booked two adjoining rooms as we were travelling with a baby which were arranged so that we had our own private entrance where we could park our pram
There is not much to do in the immediate vicinity of the hotel - convenience stores but few restaurants etc. Our rooms were a bit dim with windows that looked straight into adjoining walls
Anonymous (young couple)
stayed in March, 2020
Guest Score 7.5 out of 10
Good
Robert (solo traveller)
stayed in March, 2020
Guest Score 9.6 out of 10
Exceptional
Anonymous (young couple)
stayed in February, 2020
Guest Score 9 out of 10
Wonderful
Shannon (young couple)
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
We were met by friendly staff who were helpful and attentive to our needs. The room was spacious, clean and comfortable. Even though the room was on a main street, the traffic noise was barely perceptible. We were on the 3rd floor.
Rosie (young couple)
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
This was such a perfect hotel for our Tokyo stay. We were going to stay further out, but moved to this hotel as the location is so great (just outside the hustle and bustle of Shinjuku noise-wise, but super close 10 minute walk in.....so convenient) and for the much larger room size you get in a Citadines as we’re away travelling for a few weeks and we were going to be in a tiny double bed-sized APA hotel room - which we’ve done before.
Having the kitchenette was so great and saved a lot of money especially for breakfasts, we used the laundry service on site which was very efficient and very affordable. The gym was another plus for us - it is small and basic but enough for us to do some resistant training whilst away on a long trip. Highly recommend Shinjuku Park just around the corner for some perfect tranquility in the centre of busy Tokyo, and great for a morning run! (Costs ¥500 for adult entry). The staff were so friendly and helpful! And mostly the beds are by far the COMFIEST I’ve slept in in Japan and in a long time actually. Plus the noise insulation is fab considering the road outside, rooms were completely pitch dark and quiet for a good nights sleep. Can’t fault this hotel and highly recommend it!!! Such good value for such a great location and package, don’t think twice about booking. Will definitely return when back in Tokyo and have even switched our Kyoto hotel to a Citadines after this stay.
Shanna (young couple)
stayed in February, 2020
Guest Score 8.3 out of 10
Very Good
Laura (with friends)
stayed in February, 2020
Guest Score 9 out of 10
Wonderful
The staff were exceptionally friendly and helpful and the rooms are large and comfortable. It was great having access to a gym and the location is convenient, quiet but close to the Shinjuku centre and a beautiful park.
The breakfast was average.
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.29 mi
- Yokota Air Force Base - 20.87 mi
- Atsugi Naf - 22.04 mi
- Shinjuku Sanchome Station - 0.39 mi
- Yotsuya Sanchome Station - 0.44 mi
- Higashi Shinjuku Station - 0.57 mi
- Shinjuku Gyoemmae Station - 0.71 mi
- Kitasando Station - 0.99 mi
- Shin Okubo Station - 1.02 mi
- Yotsuya Station - 1.04 mi
- Nishi-Waseda Station - 1.19 mi
- Aoyama Itchome Station - 1.41 mi
- Gaienmae Station - 1.44 mi
- Kagurazaka Station - 1.48 mi
- Takadanobaba Station - 1.56 mi
- Harajuku Station - 1.56 mi
- Meiji-Jingumae Station - 1.60 mi
- Hanzomon Station - 1.64 mi
- Akasaka Mitsuke Station - 1.65 mi
- Omote Sando Station - 1.78 mi
- Akasaka Station - 1.84 mi
- Iidabashi Station - 1.94 mi
- Yoyogi Koen Station - 1.96 mi
- Tameike Sanno Station - 1.99 mi
- Zoushigaya Station - 2.01 mi
- Mejiro Station - 2.12 mi
- Roppongi Station - 2.20 mi
- Nezu Museum - 2.00 mi
- Science Museum - 2.24 mi
- National Olympic Stadium - 0.89 mi
- Meiji Jingu Stadium - 1.16 mi
- Nippon Budokan Indoor Arena - 2.06 mi
- Marunouchi Building - 1.13 mi
- National Diet Building - 2.06 mi
- Japan Imperial Palace - 2.28 mi
- Takeshita Street - 1.45 mi
- Yoyogi Park - 1.69 mi
- NHK Studio Park - 2.06 mi
- National Theatre - 1.80 mi
- Shinjuku Gyoen National Garden - 0.45 mi
- Kabuki-cho - 0.62 mi
- Tokyo Route 246 - Gran Turismo Track - 1.20 mi
- Meiji Jingu Shrine - 1.36 mi
- International Conference Center - Waseda - 1.39 mi
- Chinzanso Garden - 1.63 mi
- Omotesando Hills - 1.66 mi
- Yasukuni Shrine - 1.71 mi
- Booking.com Tokyo Office - 1.75 mi
- Ikebukuro - 1.78 mi
- Chidorigafuchi - 1.85 mi
- National Art Center - 1.93 mi
- Tokyo Midtown - 2.02 mi
- Shibuya Scramble Crossing - 2.29 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Stadiums, Arenas, and Racetracks Show all on map »
Historical Buildings Show all on map »
Famous Streets Show all on map »
National Parks Show all on map »
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Citadines Shinjuku Hotel
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan