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Room
Room
Address
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Laundry
- Room Service
- Safety Deposit Box
- Tour Desk
- Air Conditioning
- Concierge Service
- 24-Hour Front Desk
- Elevator
- Inhouse movies
- Hair dryer
- Shower
- Microwave
- Refrigerator
- bathrobes
- DVD/CD player
- complimentary bottled water
- Luggage storage
- Lockers
- Wheelchair accessible
- On-site parking
- internet access – wireless
- ironing facilities
- fitness center
- car park
- vending machine
- toiletries
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Full kitchen
- Kitchen
- Postal Service
- Wi-Fi In Public Areas
- Daily Housekeeping
- internet access – wireless (complimentary)
- free Wi-Fi in all rooms
- English
- Japanese
- Slippers
- Parking Available
- Laundromat
- 24-Hour Check-In
- car park onsite
- car park charges applied
- 100% non-smoking
- Sofa
- first aid kit
- Towels
- Smoke-Free Property
- Free Internet
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Daily disinfection in common areas
- Doctor/nurse on call
- First aid kit
- Hand sanitizer
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Body thermometer
- Free face masks
- Daily disinfection in all rooms
- Physical distancing of at least 1 meter
- Separate shower/bathtub
- Wi-Fi [free]
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Security [24-hour]
- Check-in [24-hour]
- Car park [on-site]
- Car park [charges apply]
- Individual air conditioning







































Click here to leave your opinion >>
Anonymous (young couple)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Big room for the center of Tokyo. If you want an extra space this is worth booking. Most hotel rooms in Tokyo are pretty small. This is an aparthotel so it’s much bigger. I booked quickly and so I was surprised when there was a kitchen in the room. That’s a nice addition, you could stay here if you were on a budget and cook instead of eating out.
No faults really. Maybe they usually offer breakfast but didn’t because of corona. But they had a very cheap croissant and coffee deal for ¥350. Probably the same price as a convenience store so a good deal.
Keiko (young couple)
stayed in February, 2021
Guest Score 9 out of 10
Wonderful
Aya (young couple)
stayed in January, 2021
Guest Score 9 out of 10
Wonderful
Alexis (review category business travellers)
stayed in January, 2021
Guest Score 8 out of 10
Very Good
Mizuho (review category business travellers)
stayed in December, 2020
Guest Score 5 out of 10
Fair
Jennifer (solo traveller)
stayed in March, 2020
Guest Score 5 out of 10
Fair
Location was pretty good, 15 min walk to Shinjuku station and shops, restaurants etc. Friendly and helpful staff.
The actual apartment was pretty cheap looking and basic. Didn’t feel very clean and smelt like stale food.
Vincenzo (family with young children)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
I liked the fact that we were only 15 minute walk from Shinjuku Station. It gave us the privacy away from the hustle and noise of the Shinjuku shopping area. The Japanese transport system is clean and runs on time and so travelling to and from the hotel was very easy to plan and organize.
There could have been a clock in the activities room, but not really important. The meals area was closed and again not a big problem as it was safety measure because of the current virus situation, because you could go down and the staff would prepare your meal to take back to your room.
Bernard (family with young children)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
Great place to stay.
Eric (solo traveller)
stayed in March, 2020
Guest Score 8.3 out of 10
Very Good
Bernard (with friends)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
This is our second time staying at this hotel and we’re delighted to be back. The size of the rooms plus the kitchenette is great value for money. The hotel is also very close to Shinjuku train station as well as the subway.
Harjot81 (review category business travellers)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
Fabulous location- in the midst of the city and close to Shinjuku metro. A few convenience stores close by.
Spotlessly clean and such friendly, helpful staff. Nice and quiet, especially at night and surprisingly no street noise.
I would highly recommend to anyone looking for a small apartment/something that offers self catering.
Absolutely nothing to fault!
I really don't have anything negative to say. It wasn't a wow 10/10 but it was much better than we expected. A worthy 9!
Anonymous (young couple)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
Ismail (young couple)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
everything
nothing
Ferry (solo traveller)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
The location is perfect if you need to be in the Shinjuku area or surroundings. It's also a good base to explore the rest of Tokyo as there are plenty of train and metro options to quickly get to other places in Tokyo. There are many small supermarkets, coffee shops, bars and restaurants in the area as well as the big department stores near the main Shinjuku station.
The room (a one bed apartment) is spacious and the bathroom and kitchenette are very practical.
I stayed 4 nights during the Corona virus lockdown of Japan and had to change a few times my reservation. I really appreciated the support from the Citadines management to facilitate this without incurring any additional costs.
It's not a major thing and very typical for Japan, but an UK-type plug point or USB port would be useful.
Ferry (solo traveller)
stayed in March, 2020
Guest Score 10 out of 10
Exceptional
Ruth (young couple)
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
Very polite and helpful staff, excellent location close to convenient subway and walking distance to so many restaurants and convenience stores. Very spacious room!
If I was to be picky, the pillow options were either too hard or too soft!!!
David (solo traveller)
stayed in March, 2020
Guest Score 7.9 out of 10
Good
Lisa (family with young children)
stayed in March, 2020
Guest Score 8.3 out of 10
Very Good
Convenient location around 10 minute walk to nearest metro station and 15 or so to Shinjuku JR. Rooms were very clean and very spacious for Tokyo. Beds were very comfortable. Staff extremely helpful. We booked two adjoining rooms as we were travelling with a baby which were arranged so that we had our own private entrance where we could park our pram
There is not much to do in the immediate vicinity of the hotel - convenience stores but few restaurants etc. Our rooms were a bit dim with windows that looked straight into adjoining walls
Anonymous (young couple)
stayed in March, 2020
Guest Score 7.5 out of 10
Good
Robert (solo traveller)
stayed in March, 2020
Guest Score 9.6 out of 10
Exceptional
Thank you for your information!
Area information
- Tokyo Intl (Haneda) Airport - 10.29 mi
- Yokota Air Force Base - 20.87 mi
- Atsugi Naf - 22.04 mi
- Shinjuku Sanchome Station - 0.39 mi
- Yotsuya Sanchome Station - 0.44 mi
- Higashi Shinjuku Station - 0.57 mi
- Shinjuku Gyoemmae Station - 0.71 mi
- Kitasando Station - 0.99 mi
- Shin Okubo Station - 1.02 mi
- Yotsuya Station - 1.04 mi
- Nishi-Waseda Station - 1.19 mi
- Aoyama Itchome Station - 1.41 mi
- Gaienmae Station - 1.44 mi
- Kagurazaka Station - 1.48 mi
- Takadanobaba Station - 1.56 mi
- Harajuku Station - 1.56 mi
- Meiji-Jingumae Station - 1.60 mi
- Hanzomon Station - 1.64 mi
- Akasaka Mitsuke Station - 1.65 mi
- Omote Sando Station - 1.78 mi
- Akasaka Station - 1.84 mi
- Iidabashi Station - 1.94 mi
- Yoyogi Koen Station - 1.96 mi
- Tameike Sanno Station - 1.99 mi
- Zoushigaya Station - 2.01 mi
- Mejiro Station - 2.12 mi
- Roppongi Station - 2.20 mi
- Nezu Museum - 2.00 mi
- Science Museum - 2.24 mi
- National Olympic Stadium - 0.89 mi
- Meiji Jingu Stadium - 1.16 mi
- Nippon Budokan Indoor Arena - 2.06 mi
- Marunouchi Building - 1.13 mi
- National Diet Building - 2.06 mi
- Japan Imperial Palace - 2.28 mi
- Takeshita Street - 1.45 mi
- Yoyogi Park - 1.69 mi
- NHK Studio Park - 2.06 mi
- National Theatre - 1.80 mi
- Shinjuku Gyoen National Garden - 0.45 mi
- Kabuki-cho - 0.62 mi
- Tokyo Route 246 - Gran Turismo Track - 1.20 mi
- Meiji Jingu Shrine - 1.36 mi
- International Conference Center - Waseda - 1.39 mi
- Chinzanso Garden - 1.63 mi
- Omotesando Hills - 1.66 mi
- Yasukuni Shrine - 1.71 mi
- Booking.com Tokyo Office - 1.75 mi
- Ikebukuro - 1.78 mi
- Chidorigafuchi - 1.85 mi
- National Art Center - 1.93 mi
- Tokyo Midtown - 2.02 mi
- Shibuya Scramble Crossing - 2.29 mi
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Citadines Shinjuku Hotel
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan