Citadines Shinjuku Hotel
1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan
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1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan
Featuring a 24-hour fitness room, Citadines Shinjuku Tokyo is just a 5-minute walk from Shinjuku Gyoenmae Subway Station and a 7-minute walk from Shinjuku-sanchome Subway Station. This design hotel offers studio apartments with free WiFi and wired internet access. Citadines Shinjuku Tokyo offers daily continental breakfast, served in the breakfast lounge. This hotel was selected as one of the Top 25 Hotels in Japan by TripAdvisor's Travellers' Choice Award 2014. Shinjuku Tokyo Citadines provides coin-operated laundry facilities. Guests will find drink vending machines and a 24-hour front desk with luggage storage service. Paid parking is available on site. The air-conditioned studios at Shinjuku Citadines Tokyo boast a smooth modern style. The fully equipped kitchenette features a variety of cooking utensils, cutlery and tableware, while the en suite bathroom comes equipped with a bath and shower. Free toiletries, a hairdryer and slippers are provided. Guests can enjoy DVDs on the flat-screen TV. For their convenience, guests will also find personal lockers and ironing facilities, as well as a seating area and desk. Shinjuku Gyoen National Garden and the Isetan Department Store are a 10-minute walk from the hotel, while the lively Kabukicho district is a 15-minute walk away. Shinjuku Gyoenmae Subway Station offers direct subway access to the Ginza and Shinjuku areas.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Laundry
  • Room Service
  • Safety Deposit Box
  • Tour Desk
  • Air Conditioning
  • Concierge Service
  • 24-Hour Front Desk
  • Elevator
  • Inhouse movies
  • Hair dryer
  • Shower
  • Microwave
  • Refrigerator
  • bathrobes
  • DVD/CD player
  • complimentary bottled water
  • Luggage storage
  • Lockers
  • Wheelchair accessible
  • On-site parking
  • internet access – wireless
  • ironing facilities
  • fitness center
  • car park
  • vending machine
  • toiletries
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Full kitchen
  • Kitchen
  • Postal Service
  • Wi-Fi In Public Areas
  • Daily Housekeeping
  • internet access – wireless (complimentary)
  • free Wi-Fi in all rooms
  • English
  • Japanese
  • Slippers
  • Parking Available
  • Laundromat
  • 24-Hour Check-In
  • car park onsite
  • car park charges applied
  • 100% non-smoking
  • Sofa
  • first aid kit
  • Towels
  • Smoke-Free Property
  • Free Internet
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Body thermometer
  • Free face masks
  • Daily disinfection in all rooms
  • Physical distancing of at least 1 meter
  • Separate shower/bathtub
  • Wi-Fi [free]
  • Free Wi-Fi in all rooms!
  • Front desk [24-hour]
  • Security [24-hour]
  • Check-in [24-hour]
  • Car park [on-site]
  • Car park [charges apply]
  • Individual air conditioning
Click here to leave your opinion >>
stayed in December, 2020
Guest Score 5 out of 10
stayed in March, 2020
Guest Score 5 out of 10
Location was pretty good, 15 min walk to Shinjuku station and shops, restaurants etc. Friendly and helpful staff.
The actual apartment was pretty cheap looking and basic. Didn’t feel very clean and smelt like stale food.
stayed in March, 2020
Guest Score 9 out of 10
I liked the fact that we were only 15 minute walk from Shinjuku Station. It gave us the privacy away from the hustle and noise of the Shinjuku shopping area. The Japanese transport system is clean and runs on time and so travelling to and from the hotel was very easy to plan and organize.
There could have been a clock in the activities room, but not really important. The meals area was closed and again not a big problem as it was safety measure because of the current virus situation, because you could go down and the staff would prepare your meal to take back to your room.
stayed in March, 2020
Guest Score 10 out of 10
Great place to stay.
stayed in March, 2020
Guest Score 8.3 out of 10
Very Good
stayed in March, 2020
Guest Score 10 out of 10
This is our second time staying at this hotel and we’re delighted to be back. The size of the rooms plus the kitchenette is great value for money. The hotel is also very close to Shinjuku train station as well as the subway.
stayed in March, 2020
Guest Score 9 out of 10
Fabulous location- in the midst of the city and close to Shinjuku metro. A few convenience stores close by. Spotlessly clean and such friendly, helpful staff. Nice and quiet, especially at night and surprisingly no street noise. I would highly recommend to anyone looking for a small apartment/something that offers self catering. Absolutely nothing to fault!
I really don't have anything negative to say. It wasn't a wow 10/10 but it was much better than we expected. A worthy 9!
stayed in March, 2020
Guest Score 10 out of 10
stayed in March, 2020
Guest Score 10 out of 10
stayed in March, 2020
Guest Score 10 out of 10
The location is perfect if you need to be in the Shinjuku area or surroundings. It's also a good base to explore the rest of Tokyo as there are plenty of train and metro options to quickly get to other places in Tokyo. There are many small supermarkets, coffee shops, bars and restaurants in the area as well as the big department stores near the main Shinjuku station. The room (a one bed apartment) is spacious and the bathroom and kitchenette are very practical. I stayed 4 nights during the Corona virus lockdown of Japan and had to change a few times my reservation. I really appreciated the support from the Citadines management to facilitate this without incurring any additional costs.
It's not a major thing and very typical for Japan, but an UK-type plug point or USB port would be useful.
stayed in March, 2020
Guest Score 10 out of 10
stayed in March, 2020
Guest Score 9 out of 10
Very polite and helpful staff, excellent location close to convenient subway and walking distance to so many restaurants and convenience stores. Very spacious room!
If I was to be picky, the pillow options were either too hard or too soft!!!
stayed in March, 2020
Guest Score 7.9 out of 10
stayed in March, 2020
Guest Score 8.3 out of 10
Very Good
Convenient location around 10 minute walk to nearest metro station and 15 or so to Shinjuku JR. Rooms were very clean and very spacious for Tokyo. Beds were very comfortable. Staff extremely helpful. We booked two adjoining rooms as we were travelling with a baby which were arranged so that we had our own private entrance where we could park our pram
There is not much to do in the immediate vicinity of the hotel - convenience stores but few restaurants etc. Our rooms were a bit dim with windows that looked straight into adjoining walls
stayed in March, 2020
Guest Score 7.5 out of 10
stayed in March, 2020
Guest Score 9.6 out of 10
stayed in February, 2020
Guest Score 9 out of 10
stayed in February, 2020
Guest Score 10 out of 10
We were met by friendly staff who were helpful and attentive to our needs. The room was spacious, clean and comfortable. Even though the room was on a main street, the traffic noise was barely perceptible. We were on the 3rd floor.
stayed in February, 2020
Guest Score 10 out of 10
This was such a perfect hotel for our Tokyo stay. We were going to stay further out, but moved to this hotel as the location is so great (just outside the hustle and bustle of Shinjuku noise-wise, but super close 10 minute walk convenient) and for the much larger room size you get in a Citadines as we’re away travelling for a few weeks and we were going to be in a tiny double bed-sized APA hotel room - which we’ve done before. Having the kitchenette was so great and saved a lot of money especially for breakfasts, we used the laundry service on site which was very efficient and very affordable. The gym was another plus for us - it is small and basic but enough for us to do some resistant training whilst away on a long trip. Highly recommend Shinjuku Park just around the corner for some perfect tranquility in the centre of busy Tokyo, and great for a morning run! (Costs ¥500 for adult entry). The staff were so friendly and helpful! And mostly the beds are by far the COMFIEST I’ve slept in in Japan and in a long time actually. Plus the noise insulation is fab considering the road outside, rooms were completely pitch dark and quiet for a good nights sleep. Can’t fault this hotel and highly recommend it!!! Such good value for such a great location and package, don’t think twice about booking. Will definitely return when back in Tokyo and have even switched our Kyoto hotel to a Citadines after this stay.
stayed in February, 2020
Guest Score 8.3 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Tokyo Intl (Haneda) Airport - 10.29 mi
    • Yokota Air Force Base - 20.87 mi
    • Atsugi Naf - 22.04 mi


      Train stations Show all on map »
      • Shinjuku Sanchome Station - 0.39 mi
      • Yotsuya Sanchome Station - 0.44 mi
      • Higashi Shinjuku Station - 0.57 mi
      • Shinjuku Gyoemmae Station - 0.71 mi
      • Kitasando Station - 0.99 mi
      • Shin Okubo Station - 1.02 mi
      • Yotsuya Station - 1.04 mi
      • Nishi-Waseda Station - 1.19 mi
      • Aoyama Itchome Station - 1.41 mi
      • Gaienmae Station - 1.44 mi
      • Kagurazaka Station - 1.48 mi
      • Takadanobaba Station - 1.56 mi
      • Harajuku Station - 1.56 mi
      • Meiji-Jingumae Station - 1.60 mi
      • Hanzomon Station - 1.64 mi
      • Akasaka Mitsuke Station - 1.65 mi
      • Omote Sando Station - 1.78 mi
      • Akasaka Station - 1.84 mi
      • Iidabashi Station - 1.94 mi
      • Yoyogi Koen Station - 1.96 mi
      • Tameike Sanno Station - 1.99 mi
      • Zoushigaya Station - 2.01 mi
      • Mejiro Station - 2.12 mi
      • Roppongi Station - 2.20 mi


      Art Galleries Show all on map »
      • Nezu Museum - 2.00 mi
      • Science Museum - 2.24 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • National Olympic Stadium - 0.89 mi
      • Meiji Jingu Stadium - 1.16 mi
      • Nippon Budokan Indoor Arena - 2.06 mi
      Historical Buildings Show all on map »
      • Marunouchi Building - 1.13 mi
      • National Diet Building - 2.06 mi
      • Japan Imperial Palace - 2.28 mi
      Famous Streets Show all on map »
      • Takeshita Street - 1.45 mi
      National Parks Show all on map »
      • Yoyogi Park - 1.69 mi
      • NHK Studio Park - 2.06 mi
      Theatres Show all on map »
      • National Theatre - 1.80 mi
      Other Show all on map »
      • Shinjuku Gyoen National Garden - 0.45 mi
      • Kabuki-cho - 0.62 mi
      • Tokyo Route 246 - Gran Turismo Track - 1.20 mi
      • Meiji Jingu Shrine - 1.36 mi
      • International Conference Center - Waseda - 1.39 mi
      • Chinzanso Garden - 1.63 mi
      • Omotesando Hills - 1.66 mi
      • Yasukuni Shrine - 1.71 mi
      • Tokyo Office - 1.75 mi
      • Ikebukuro - 1.78 mi
      • Chidorigafuchi - 1.85 mi
      • National Art Center - 1.93 mi
      • Tokyo Midtown - 2.02 mi
      • Shibuya Scramble Crossing - 2.29 mi

Citadines Shinjuku Hotel

1-28-13 Shinjuku Shinjuku-ku, Tokyo, Tokyo, 1600022, Japan