Waldorf Astoria By Hilton Dubai Palm Jumeirah
Crescent Rd The Palm Jumeirah, Dubai, Dubayy, United Arab Emirates
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1 Room With 2 Adults Change Search
Room
Room
Address
Crescent Rd The Palm Jumeirah, Dubai, Dubayy, United Arab Emirates
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Coffee/tea maker
- Water sports
- Children's playground
- Fishing
- Diving
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Private Beach
- Restaurant(s)
- Snorkeling
- Wind Surfing
- Daily Housekeeping
- English
- Thai
- Japanese
- Arabic
- Dutch
- French
- German
- Hindi
- Indonesian
- Italian
- Portuguese
- Russian
- Spanish
- Filipino
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- gift/souvenir shop
- yoga room
- Pool with view
- Kids' pool
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Chinese [Mandarin]
- Grocery delivery
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Window
- Professional cleaning services
- Cleaning products available
- Room service available
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Wael (Group Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Every thing
Limited restaurant.
Daniel (Solo Traveler)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
The location is great and breakfast was nice.
A little dated already, specially comparing with the surrounding hotels. I also requested to take an upper floor since I was with the family and we wanted a better view but the staff never came back us, so the request was kind of forgotten. We had lunch one time by the pool and most of the things we chose from the à la cart menu were not available.
Batool (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Loved how big the room is and the view from the balcony
The only thing I didn’t like is the breakfast.
Alex (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Everything went well. Just the breakfast both food and location was not meeting our expectations
the room and the service
Abdullah (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Excellent stay! Special thanks to Omar at the front desk for his outstanding hospitality, professionalism, and friendly service. He made my stay even more enjoyable. Highly recommended!
jelena (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Nice rooms. Social Italian restaurant was amazing experience. View for great too.
Adult pool is small and they having some kind of renovation so sea view from the pool is closed. So we didn’t even go to the pool.
Ronald (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
breakfast went well, lots of selections. Dinner was like less selection of outlets during our stay. Rooms were up to Par. pillows are very comfortable
There is no activities for the kids via indoor unlike other family hotels /resorts where they have arcade games inside the hotel, billiards, dart, air hockey, foosball etc. i suggest to use an idle space to convert to indoor activities even with a 2 lane bowling. you can put up an fnb outlet with it since its a family resort hotel. Its a money making venue. In addition , put up in future, inflatable water activities.
Evelina (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
I Loved the pools and the room i was at was very beautifully designed with a great view, the atmosphere and overall design of the Hotel.
I have nothing against but a very needed renovation in the hotel. at least at the buffet restaurant I believe called mezzerie. And a better variety of the food options.
Shaymaa (Family with young children)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Nice and clean and the staff very good especially Mostafa on the reception is very helpful .
Breakfast need more options
sabreen (Couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The Hotel it self is amazing and the staff are very friendly, polite and respectful
The Adults pools is too small, and the beach water is full of stones and shells! One got in my foot and it wasnt pleasant to swim at the beach.
Benjamin I. (Couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The property is exceptional and in a very good location. The hotel is well maintained.
There is only one thing we don’t like. That is when my friend who visited me in our room left his bag with money. We called the hotel to check but they said they dont see anything. Then after few days they called that they saw it and the money inside the bag is not complete already.
fawzia (Family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The location was amazing
The room spaces was excellent
The reception staffs was so polite ( Ms Sumaya ) was so kind
The elevator was easy accessible
Kids club was nice
I ordered a surprise cake for my daughter which was provided
Family friendly hotel
I booked family connected rooms
But i had to call 3 time at same day of arrival to confirm my request as initially they told me the rooms are not connected but after 3 calls they confirmed by requested room
Small incident happened at the pool, my daughter was nearly drowned and the lifeguard response was slow, but they apologized and offered me medical care
richard (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
very friendly and helpful staff especially soumia, Habib, Yanis, Arabinda
drinks very overpriced 8x retail hotel policy that you couldnt incur evn a tiny amount on credit-must pay everything and more in advance Hotel WA is owned by Hilton and it shows
Mariam (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Perfect
Every thing perfect
Madavi (Family with young children)
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
The overall experience was a bit underwhelming..I have stayed in another Waldorf Astoria and this one did not meet my expectations at all.
THe property turned out to be much smaller and less grander than the other Waldorf astoria properties. also the staff and the facilities were just like any other 4 or 5 star property..no particular differentiation with such a brand.. I had actually booked it as a surprise for my family to celebrate my daughter's birthday..but it didn't feel any special unfortunately.
TravellerIR (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
One bedroom suite we stayed in was spacious, well decorated. The terrace was huge and sun beds on the terrace added a nice touch. Food was amazing, Shimps and avocado toast at Palm Avenue - must try! Breakfast and dinner at Mezzerie delicions, with multiple options for every taste.
J (Family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Very well kept and the rooms were spacious.
Nothing really. However, it would’ve great had Serafina bar been open.
Ghaith (Family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The hotel facilities were excellent. The room was spacious, comfortable, and very well maintained. The swimming pool and overall property amenities were enjoyable and suitable for families. Housekeeping standards in the room were very good, and the staff responded quickly and efficiently to any requests or inquiries throughout our stay. The location and overall atmosphere of the resort provided a pleasant holiday experience.
Unfortunately, the dining experience was disappointing and did not meet the standards expected from a luxury hotel. The quality, taste, and variety of the food served during both breakfast and dinner buffets were below expectations. More concerning was the cleanliness of the restaurant area, as we observed cockroaches passing under nearby tables on two separate occasions while guests were dining. This raised serious concerns regarding hygiene and food safety.
Additionally, some restaurant staff members were not as courteous or customer-focused as expected. During one incident, a staff member removed a water bottle that had been provided by the hotel and brought from our room while my daughter was using it during the meal. The situation could have been handled in a more professional and guest-friendly manner.
Considering the room rates and overall cost of the stay during the Eid holiday period, the food quality, restaurant hygiene, and service levels did not represent good value for money.
Wael (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Hassan (Couple)
stayed in May, 2026
Guest Score 3 out of 10
Poor
There was so many issues there some of the tools in the room are old and it looks used like the slippers and the hairdryer the hairdryer they are and it doesn’t work sometimes, and the service was very bad
The service is extreme bad and the service is like three stars not five stars
Thank you for your information!
Area information
- Dubai Intl Airport - 15.73 mi
- Dubai World Central - Al Maktoum Intl Airport - 16.91 mi
- Sharjah Airport - 26.53 mi
- Aquaventure Water Park - 1.87 mi
- Wild Wadi Park - 2.51 mi
- Dubai Camel Race - 8.98 mi
- Sharaf DG Station - Al Barsha - 2.86 mi
- Nakheel Station - 3.18 mi
- Mall of the Emirates Station - 3.25 mi
- First Gulf Bank Station - 3.63 mi
- Dubai Marina Station - 3.67 mi
- Jumeirah Lake Towers Station - 4.44 mi
- Noor Islamic Bank Station Al Quoz - 5.02 mi
- Nakheel Harbor and Tower Station - 5.49 mi
- Ibn Battuta Mall Station - 6.45 mi
- Business Bay Station - 8.77 mi
- Dubai Mall Station - 8.77 mi
- Financial Centre Station - 9.42 mi
- Energy Station - 9.81 mi
- Ski Dubai - 3.23 mi
- Burj Al Arab - 1.88 mi
- The Palm Jumeirah - 2.24 mi
- The World - 6.14 mi
- Madinat Theatre - 2.12 mi
- Madinat Jumeirah - 2.22 mi
- Mall of the Emirates - 3.22 mi
- Mall of the Emirates / Ski Dubai - 3.22 mi
- Dubai Marina Mall - 3.99 mi
- Mercato Shopping Mall - 6.17 mi
- IIBN Battuta Mall - 6.45 mi
- Mazaya shopping centre - 8.18 mi
- Dubai Mall - 9.15 mi
- Emirates Golf Club - 3.26 mi
- Montgomerie Golf Club - 4.60 mi
- The Montgomery Dubai - 4.69 mi
- The Els Golf Club - 7.57 mi
- Arabian Ranches Golf Club - 9.41 mi
- Dubai Marina - 3.88 mi
- Jumeirah Beach Park - 6.89 mi
- Safa Park - 6.97 mi
- Business Bay - 8.02 mi
- Atlantis - 2.09 mi
- Dubai Media City - 2.29 mi
- Knowledge Village - 2.30 mi
- Dubai Internet City - 2.87 mi
- Dubai Marina - 3.88 mi
- Times Square Center - 4.35 mi
- Oasis Center - 6.21 mi
- Jumeirah Town Center - 8.09 mi
- Burj Khalifa - 8.86 mi
- The Dubai Fountain - 8.89 mi
- KidZania Dubai - 9.13 mi
- DIFC - 9.81 mi
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Waldorf Astoria By Hilton Dubai Palm Jumeirah
Crescent Rd The Palm Jumeirah, Dubai, Dubayy, United Arab Emirates