Crowne Plaza Dubai Festival City
Dubai Festival Citypo Box 45777, Dubai, Dubayy, United Arab Emirates
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Dubai Festival Citypo Box 45777, Dubai, Dubayy, United Arab Emirates
Crowne Plaza Dubai Festival City By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Dubai becomes even more accessible through the taxi and car hire amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crowne Plaza Dubai Festival City By IHG with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.At Crowne Plaza Dubai Festival City By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.A few accommodations within Crowne Plaza Dubai Festival City By IHG offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Crowne Plaza Dubai Festival City By IHG. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Crowne Plaza Dubai Festival City By IHG, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Crowne Plaza Dubai Festival City By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. Crowne Plaza Dubai Festival City By IHG provides a superb assortment of leisure amenities for guests to enjoy. Conclude your holiday perfectly with a visit to massage, hot tub, steam room and spa on your final days.Be sure to drop by the pool at hotel at least once during your stay.At Crowne Plaza Dubai Festival City By IHG, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Refrigerator
  • Children's playground
  • bathrobes
  • Heating
  • Shared kitchen
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • kids club
  • outdoor pool
  • Poolside bar
  • seating area
  • telephone
  • alarm clock
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Kitchen
  • Massage services
  • Off-Site parking
  • Radio
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Filipino
  • Happy Hour
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • taxi service
  • Infirmary
  • Shops on site
  • Pool with view
  • Kids' pool
  • carbon monoxide detector
  • Linens
  • Carpeting
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Extra long bed
  • Chinese [Mandarin]
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Waterfront
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Restaurant (special diets available)
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Socket near the bed
  • Sleep comfort items
  • Window
  • Tile/marble flooring
  • Kids safety features
  • Kids facilities
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Alcoholic beverages available
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2025
Guest Score 7 out of 10
Good
Pool area. Nice view from there. Nice sunset.
Rather aged facility. Too expensive for that. The food Menü & quality rather average for the high price. Rooms are aged
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
I was moved to the Intercontinental instead and I really like the location as it is more quiet around this area. The Festival City Mall attached to the hotel is a bonus.
The Intercontinental has large rooms which would need a bit of touch ups as the furniture looks a bit older. Everything works though and is very clean and well kept.
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location , the view
The AC not functioning very humid. The room is outdated Breakfast was ok but we found a hair in our fruit plate and flies were on food everywhere My mother found a hair on the bed sheet
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Efficient service, staff friendliness, going through extra mile
Restaurant service for dinner not always efficient. Seemed short staff. Comparing to the last times I was here
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Staff, car parking facilities and the room
Rooms and Mall
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Clean and comfortable rooms.
Nothing
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
‏Location
Business and they change prices due to heavy load
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Clean. Comfortable. Great view. Spacious. Connected to mall. Amazing stay.
All good
stayed in September, 2025
Guest Score 8 out of 10
Very Good
My stay at the Crowne Plaza was both comfortable and enjoyable. The hotel offers a relaxing atmosphere and excellent service, making the overall experience very pleasant. One of the highlights is its direct connection to Dubai Festival City Mall, which is beautiful, spacious, and full of diverse shopping and dining options. This combination made my stay even more convenient and memorable.
Nothing
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
all of them are perfect
1- the Lobey , corridors and restaurant are hot, the air condition is not working 2- the hot water in my room is hot
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
I paid 2 nights extra & checking out before without they refund me the money Once we call them we stay a lot online from one to other without any reply
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
most
none
stayed in September, 2025
Guest Score 7 out of 10
Good
Room Amenities, and all items were new and clean, breakfast was decent, bed was ok
lobby was too small, restaraunt was small and choice of bfst items a bit short, could have been better.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Location
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Helpful & service Thanks Swam & manger Emmy
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Overall location, mall connectivity, and breakfast and dinner options were fabulous.
Washroom without a hand shower (Muslim shower)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Room, food and gym
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything good
All good nothing bad
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location, access to mall, food, cleanliness and wonderful staff. Much enjoyed
Nothing but just improve AC and cooling in floors corridors and inside the lifts.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Food was awesome with many different varities and cuisines
The lobby area was hot but i hope they could easily fix with temperature controlling
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Area information

    Airports Show all on map »

    • Dubai Intl Airport - 2.23 mi
    • Sharjah Airport - 12.65 mi
    • Dubai World Central - Al Maktoum Intl Airport - 25.65 mi

    Transport

      Train stations Show all on map »
      • Creek Station - 0.80 mi
      • Emirates Station - 1.49 mi
      • Al Jaddaf Station - 1.68 mi
      • GGICO Al Garhoud Station - 1.79 mi
      • Deira City Centre Station - 2.33 mi
      • Oud Metha Station - 2.47 mi
      • Al Rashidiya Station - 2.61 mi
      • Al Rigga Station - 3.02 mi
      • Abu Baker Al Siddique Station - 3.34 mi
      • Airport Freezone Metro Station - 3.48 mi
      • Al Karama Station - 3.48 mi
      • Abu Hail Station - 3.49 mi
      • Khalid Bin Al Waleed Station - 3.50 mi
      • Salah Al Din Station - 3.53 mi
      • Al Nahda Station - 3.56 mi
      • Union Square Station - 3.62 mi
      • Al Qiyadah Station - 3.63 mi
      • Al Jafiliya Station - 3.65 mi
      • Stadium Station - 3.72 mi
      • World Trade Centre Station - 3.74 mi
      • Etisalat Station - 3.80 mi
      • Al Qusais Station - 3.92 mi
      • Al Fahidi Station - 3.97 mi
      • Baniyas Square Station - 4.03 mi
      • Emirates Towers Station - 4.40 mi

    Museums

      Art Galleries Show all on map »
      • Dubai Museum In Al Fahidi Fort - 4.20 mi
      • Dubai Museum - 4.23 mi

    Other attractions

      Golf Courses Show all on map »
      • Al Badia Golf Resort - 1.09 mi
      • Dubai Creek Golf & Yachtclub - 1.59 mi
      National Parks Show all on map »
      • Creek Park - 1.91 mi
      • Ras Al Khor Wildlife Sanctuary - 3.05 mi
      • Za'abeel Park - 3.30 mi
      Shopping Center Show all on map »
      • Wafi Shopping Mall - 1.94 mi
      • Karama shopping centre - 3.04 mi
      • Reef Mall - 3.51 mi
      • Burjuman Mall - 3.54 mi
      • Mirdif City Centre Mall - 3.59 mi
      • Century Mall Dubai - 4.54 mi
      Things to do Show all on map »
      • Dubai Exhibition Centre - 3.95 mi
      Other Show all on map »
      • Dubai Festival City - 0.26 mi
      • Wonderland - 1.34 mi
      • Airport Terminal 1 Station - 1.63 mi
      • Dubai Healthcare City - 1.78 mi
      • Deira City Centre - 2.12 mi
      • Lamcy Plaza - 2.70 mi
      • Ras Al Khor Industrial Area - 3.59 mi
      • Al Ghurair Centre - 3.59 mi
      • DIFC - 4.39 mi
      • Gold Souk - 4.47 mi
      • Nadi ash Shabab - 4.60 mi

Crowne Plaza Dubai Festival City

Dubai Festival Citypo Box 45777, Dubai, Dubayy, United Arab Emirates