Crowne Plaza Dubai Festival City
Dubai Festival Citypo Box 45777, Dubai, Dubayy, United Arab Emirates
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1 Room With 2 Adults Change Search
Room
Room
Address
Dubai Festival Citypo Box 45777, Dubai, Dubayy, United Arab Emirates
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- Refrigerator
- Children's playground
- bathrobes
- Heating
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- shuttle service
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- French
- German
- Hindi
- Italian
- Portuguese
- Romanian
- Russian
- Spanish
- Turkish
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Infirmary
- Shops on site
- Pool with view
- Kids' pool
- carbon monoxide detector
- Linens
- Carpeting
- Pub crawls
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Extra long bed
- Chinese [Mandarin]
- Grocery delivery
- Ticket services
- Contactless check-in/out
- Food delivery
- Audible alarm
- Waterfront
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Socket near the bed
- Sleep comfort items
- Window
- Tile/marble flooring
- Kids safety features
- Kids facilities
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Alcoholic beverages available
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Dubai Intl Airport - 2.23 mi
- Sharjah Airport - 12.65 mi
- Dubai World Central - Al Maktoum Intl Airport - 25.65 mi
Museums
- Dubai Museum In Al Fahidi Fort - 4.20 mi
- Dubai Museum - 4.23 mi
Click here to leave your opinion >>
fathimath (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Staff is very helpful and trustworthy
We accidentally left our credit cards on the safe but the hotel management informed us and safely handed our cards thanks to Crowne Plaza Dubai festival city management and the staff
Breakfast needs improvement
ujjwal (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We recently completed a 7-night stay and had a very pleasant experience overall. The ambience of the hotel is lovely, and the staff deserve high praise—they were consistently polite, helpful, and ensured that high standards were maintained throughout our stay.
Waldo (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I was upgraded to a waterfront unit. The breakfast was amazing with great staff assistance. the location was close to all my work meetings. Easy excisable to the rest of town. The pools were a great way to end of the day to get rid of the heat.
vivien (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Actually we didn’t stay in crown plaza they upgraded us in intercontinental hotel
The shower its so close to the door that cause the water to leak on the other side almost flooded the entire toilet
Coeur d. L. (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Efficient service, staff friendliness, going through extra mile
Restaurant service for dinner not always efficient. Seemed short staff. Comparing to the last times I was here
MARTHEW (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Hotels staffs were very helpful and accommodating.
Juma (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Clean, welcoming staff, excellent location
Nothing, had technical issues with hot water 1st night but solved next day
Mohammad (Solo Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
The location is near the airport and not far from downtown
The hotel is old, so the price is not reasonable
ABDULAZIZ (Solo Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location, professional staff
All the corridors , elevators are without Air conditioning, I reported it to the reception during my stay ( 2 days ) without any action , so it is difficult to handle it in this climates
Ahmed (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location, cleanliness and affordable
Nothing all perfect
Mohamed (Solo Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location
Food especially breakfast
Abdulwahab (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Thanks Aimee the duty manager. She was very helpful and managed the reservation problem. Als she was observed a hospitality and kind.
Omar (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
I’m a regular customer
And was insulted by staff
I didn’t like the insult that I had from one staff member who have get out of here in local slang language that is common (yalla go )
amr (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
One of the best hotels to stay in for your holiday in Dubai.
Exceptional service and food.
Nothing was bad
amr (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The service and the food was excellent.
Nothing was bad
Rashed.Mansour (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything was great, We enjoyed our stay.
Nothing at all
Amira (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
They offered me an upgrade which was nice
The room is spacious and spotless and has an amazing view
The receptionist was professional and friendly
Ahlam (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The fireworks was unexpected little surprise.
The beds were comfy.
The fact that music and parties end early so we could sleep.
The staff in reception especially the young lady who did the check in on 2nd Jan at around 6:45 pm (Filipino Lady) so nice with big smile.
The Views from room 939 is amazing,
The concierge staff are very helpful.
The proximity to Mall although you would have to walk long distance which is not easy for elderly people.
Breakfast was nice with good variety.
AC is not working properly we turned it off coz it was bringing unpleasant odor and the room felt stuffy all day. What made things worse the window doesn’t open which I think could be a safety issue for people who can’t stay in rooms with no open windows. You would feel uncomfortable if you stay more than 2 days.
Cleaning is not the best. I found lots of hair in the carport and bathroom. Pillows had an odor.
Bathroom is so difficult to use especially for people with hands or shoulder mobility issues or stiffness and elderly people. The water taps are broken/hard to open and do not function well. Exceptionally hard to operate!! The bathtub is very high and not easy to use. The way this bathroom is designed is really uncomfortable in many ways. Needs renovation.
NASER (Solo Traveler)
stayed in January, 2026
Guest Score 2 out of 10
Poor
Only the location
I have sent them my bad feedback
Abdulla (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The staff was amazing
Thank you for your information!
Area information
- Dubai Intl Airport - 2.23 mi
- Sharjah Airport - 12.65 mi
- Dubai World Central - Al Maktoum Intl Airport - 25.65 mi
- Creek Station - 0.80 mi
- Emirates Station - 1.49 mi
- Al Jaddaf Station - 1.68 mi
- GGICO Al Garhoud Station - 1.79 mi
- Deira City Centre Station - 2.33 mi
- Oud Metha Station - 2.47 mi
- Al Rashidiya Station - 2.61 mi
- Al Rigga Station - 3.02 mi
- Abu Baker Al Siddique Station - 3.34 mi
- Airport Freezone Metro Station - 3.48 mi
- Al Karama Station - 3.48 mi
- Abu Hail Station - 3.49 mi
- Khalid Bin Al Waleed Station - 3.50 mi
- Salah Al Din Station - 3.53 mi
- Al Nahda Station - 3.56 mi
- Union Square Station - 3.62 mi
- Al Qiyadah Station - 3.63 mi
- Al Jafiliya Station - 3.65 mi
- Stadium Station - 3.72 mi
- World Trade Centre Station - 3.74 mi
- Etisalat Station - 3.80 mi
- Al Qusais Station - 3.92 mi
- Al Fahidi Station - 3.97 mi
- Baniyas Square Station - 4.03 mi
- Emirates Towers Station - 4.40 mi
- Dubai Museum In Al Fahidi Fort - 4.20 mi
- Dubai Museum - 4.23 mi
- Al Badia Golf Resort - 1.09 mi
- Dubai Creek Golf & Yachtclub - 1.59 mi
- Creek Park - 1.91 mi
- Ras Al Khor Wildlife Sanctuary - 3.05 mi
- Za'abeel Park - 3.30 mi
- Wafi Shopping Mall - 1.94 mi
- Karama shopping centre - 3.04 mi
- Reef Mall - 3.51 mi
- Burjuman Mall - 3.54 mi
- Mirdif City Centre Mall - 3.59 mi
- Century Mall Dubai - 4.54 mi
- Dubai Exhibition Centre - 3.95 mi
- Dubai Festival City - 0.26 mi
- Wonderland - 1.34 mi
- Airport Terminal 1 Station - 1.63 mi
- Dubai Healthcare City - 1.78 mi
- Deira City Centre - 2.12 mi
- Lamcy Plaza - 2.70 mi
- Ras Al Khor Industrial Area - 3.59 mi
- Al Ghurair Centre - 3.59 mi
- DIFC - 4.39 mi
- Gold Souk - 4.47 mi
- Nadi ash Shabab - 4.60 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
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National Parks Show all on map »
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Crowne Plaza Dubai Festival City
Dubai Festival Citypo Box 45777, Dubai, Dubayy, United Arab Emirates