Carlton Palace Hotel
Al Maktoum Street Deira, Dubai, Dubayy, United Arab Emirates
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Al Maktoum Street Deira, Dubai, Dubayy, United Arab Emirates
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and car hire at the hotel ensure effortless exploration of Dubai. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Knight Castle Hotel - formerly known as Carlton Palace Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and mini bar.Knight Castle Hotel - formerly known as Carlton Palace Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Knight Castle Hotel - formerly known as Carlton Palace Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Knight Castle Hotel - formerly known as Carlton Palace Hotel offers an assortment of culinary varieties featuring halal choices, catering to all tastes.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the nightclub. Indulge in the numerous pursuits available at Knight Castle Hotel - formerly known as Carlton Palace Hotel. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities. License Number(s): 501573

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Nightclub/DJ
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • Poolside bar
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • Hindi
  • Polish
  • Russian
  • Filipino
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Kids' pool
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Accessible entrance to swimming pool
  • ATM or cash withdraw on site
  • Badminton
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot spring
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Airport shuttle (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 5 out of 10
Fair
Reception good but cleaning team not good, Mini bar items was stolen by hotel team and charged me. This is bad experience for me. I am not alcoholic. I did not touch any Mini bar items in my room. Some body stolen chocolates and water which is stored in mini bar fridge. while I was doing check out they deducted my advance payment. Cleaning team not performing good even requested. Except these two things balance hospitality is satisfactory.
Cleaning to be improved and security of Mini bar items to secured properly. Charged me without used the things.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Packages and cleanliness
Limited breakfast buffet to choose for Asian, it can be mix satisfying food.
stayed in May, 2026
Guest Score 7 out of 10
Good
Staff Customer service training required
Amenities, Swimming Pool and Gym
stayed in May, 2026
Guest Score 7 out of 10
Good
Ok to stay if you’re looking for a decent place for low cost
Staff attitude, the parking team who damaged my car
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very clean and comfortable,and the staff are very welcoming and helpful .
The restaurant was a bit overpriced
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Nice location
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Just the location
There were some construction site and they were working at night so impossible to sleep The parking was a disaster
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Thanx to mr Sunel and amro in the reception for there support and kind help and solving any issues
The upper floors house cleaning is better than the 3rd floor house cleaning which i stayed last time they need More guidance because of there Neglecting some things
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Rooms are nice and comfortable.
I don’t like the televisions most the room still old model.
stayed in December, 2025
Guest Score 5 out of 10
Fair
Nothing
It was not as it , as it was described.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Location, price and service
A bit old but still functional
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Nice
The staff especially in the receptions
stayed in December, 2025
Guest Score 6 out of 10
Pleasant
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Nothing
Nothing
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
no parking and the place noisy
no parking and the place is noisy,also water heaters not working
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
near in everything
1st room they gave is dirty and the faucet not working then they gave 1st old rooms scary room
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
They called them self 5 star hotel while they don't have check in desk 24/7 I would not recommend this hotel to any one
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
I did not have warm water to take showen for 3 days manager supposed to compensate this bad staying and I did not hear anything from him it was terrible terrible
stayed in October, 2025
Guest Score 5 out of 10
Fair
We booked a triple room, but it was actually a double room and they added an extra bed later. The bathroom was old, with faded paint and looked dirty. The shower cabin was cramped, and the water was usually lukewarm to cold. The parking area was very limited, and hotel staff constantly had to move cars around.
stayed in October, 2025
Guest Score 3 out of 10
Poor
no good
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Area information

    Airports Show all on map »

    • Dubai Intl Airport - 2.82 mi
    • Sharjah Airport - 13.15 mi
    • Dubai World Central - Al Maktoum Intl Airport - 27.26 mi

    Transport

      Train stations Show all on map »
      • Al Rigga Station - 0.35 mi
      • Union Square Station - 0.48 mi
      • Salah Al Din Station - 0.66 mi
      • Deira City Centre Station - 0.87 mi
      • Baniyas Square Station - 0.92 mi
      • Abu Baker Al Siddique Station - 1.05 mi
      • Khalid Bin Al Waleed Station - 1.08 mi
      • Oud Metha Station - 1.28 mi
      • Al Fahidi Station - 1.42 mi
      • Palm Deira Station - 1.50 mi
      • GGICO Al Garhoud Station - 1.53 mi
      • Al Ras Station - 1.71 mi
      • Al Karama Station - 1.80 mi
      • Abu Hail Station - 1.91 mi
      • Al Ghubaiba Station - 1.93 mi
      • Al Qiyadah Station - 2.33 mi
      • Al Jafiliya Station - 2.59 mi
      • Stadium Station - 2.84 mi
      • World Trade Centre Station - 3.01 mi
      • Creek Station - 3.20 mi
      • Al Nahda Station - 3.20 mi
      • Emirates Station - 3.21 mi
      • Al Jaddaf Station - 3.30 mi
      • Al Qusais Station - 3.47 mi
      • Airport Freezone Metro Station - 3.50 mi
      • Emirates Towers Station - 3.96 mi

    Museums

      Art Galleries Show all on map »
      • Dubai Museum In Al Fahidi Fort - 1.41 mi
      • Dubai Museum - 1.41 mi

    Other attractions

      Shopping Center Show all on map »
      • Reef Mall - 0.57 mi
      • Burjuman Mall - 1.16 mi
      • Karama shopping centre - 1.78 mi
      • Wafi Shopping Mall - 2.31 mi
      • Century Mall Dubai - 2.65 mi
      National Parks Show all on map »
      • Creek Park - 1.45 mi
      • Za'abeel Park - 2.46 mi
      Golf Courses Show all on map »
      • Dubai Creek Golf & Yachtclub - 1.56 mi
      Things to do Show all on map »
      • Dubai Exhibition Centre - 3.34 mi
      Other Show all on map »
      • Al Ghurair Centre - 0.46 mi
      • Deira City Centre - 1.06 mi
      • Gold Souk - 1.45 mi
      • Mina' Rashid - 1.90 mi
      • Heritage Village - 1.92 mi
      • Lamcy Plaza - 1.99 mi
      • Dubai Healthcare City - 2.01 mi
      • Wonderland - 2.11 mi
      • Airport Terminal 1 Station - 2.27 mi
      • Mina' al ?amriyah - 2.58 mi
      • Nadi ash Shabab - 2.69 mi
      • Dubai Festival City - 3.38 mi
      • Dubai Maritime City - 3.47 mi

Carlton Palace Hotel

Al Maktoum Street Deira, Dubai, Dubayy, United Arab Emirates