Protea Hotel By Marriott Durban Umhlanga Ridge
14 Palm Boulevard Umhlanga Ridgeumhlanga Rocks, Durban, Kwazulu Natal, 4001, South Africa
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Check Rates
Room
Room
Address
14 Palm Boulevard Umhlanga Ridgeumhlanga Rocks, Durban, Kwazulu Natal, 4001, South Africa
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is located opposite the Wavehouse and the Gateway Theater of Shopping. It offers views of Chris Saunders Park and air-conditioned rooms with satellite TV. The air-conditioned rooms at the Protea Hotel Fire & Ice! have a seating area, a work desk and a tea/coffee maker. The hotel’s restaurant serves breakfast, lunch and dinner and has a deck overlooking a tranquil garden. Guests can relax at the rooftop swimming pool, work out in the fitness center, or enjoy drinks on the terrace. The Fire & Ice! is 20 minutes from Durban’s central business district and 15 minutes from the King Shaka International Airport by car. uShaka Marine World is 11 mi away, and Moses Mabhida Stadium is 1.6 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Nightclub/DJ
  • Water park
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • shuttle service
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Happy Hour
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Airport shuttle (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Very well located right next to Gateway. Room was very clean and staff were friendly.
They charged me for parking which was a bit distasteful being a guest.
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
THE MOST EMBARASSING SITUATION IS WHEN I WAS DECLINED BREAKFAST BECAUSE IT WAS NOT INCLUDED IN YOUR PRICE YET WHEN I BOOKED IT CLEARLY SAID WITH "GOOD BREAKFAST". THEY SAID IF I BOOKED DIRECTLY WITH THE HOTEL IT WOULD HAVE INCLUDED BREAKFAST AT R3200. I HAD MY COUSIN WHO WAS SICK AND A DIABETIC PATIENT. WHICH I INTENDED TO SPOIL BUT IT WAS TOTALLY UNACCEPTABLE.
NO COMMENT, TO EMBARRASSED. THEY WANTED R250 PER PERSON . PARKING ON THE ROAD WAS UNACEPTABLE WHIST BOOKING IN. I CANCELLED MY FIST BOOKING WITH PROTEA HOTEL, UMHLANGA ROCKS THINKING THIS WAS MORE ELITE AND THE PICTURES OF BREAKFAST LOOKED AMAZING. I WOULD EXPECT FOR YOUR COMPANY TO INVESTIGATE.
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Not much
The staff is destructive, cleaners to be specific, I think I you can hear the TV playing it means the people are inside you can't just budge in, my husband wasn't dressed at that time.. and I was in shower, that should tell you, they didn't change our bedding it had been soiled by hair mousse by mistake..
stayed in April, 2026
Guest Score 8 out of 10
Very Good
External noise, not sure if hotel can do anything about.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Overall excellent service.
N/A
stayed in April, 2026
Guest Score 2 out of 10
Poor
Location
Breakfast
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Food was amazing
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The Location is Top
The pictures of the room was different from what you see there..there should be better description of the rooms
stayed in February, 2026
Guest Score 8 out of 10
Very Good
everything was great. excellent staff. always smiling and happy to assist.
additional parking fees? strange. refused to check out late, even though i have stayed here 4 times already - also strange.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Room was very clean, friendly staff and also breakfast exceeded my expectations
Nothing
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
location is good. We walked on the street in this area.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The location is well situated with a shopping mall and many restaurants in walking distance (across the road) in what felt like a safe area.
The in-room amenities seemed to not be completed for my stay as there was only shampoo and body lotion. There was no hand or body soap and the tea and coffee station seemed not not have been restocked.
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
The security almost broke the door while the kids sleeping
Scammers
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Staff friendliness
Breakfast was monotonous
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Loved the theme. Staff were lovely and nicely located around shops and restaurants. Only fall back was the fact it was not close to the beach.
Nothing
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The location of the hotel is perfect, 5 minute walk from my conference and just across the road from Gateway. Lots of great eating options at the mall and near the beach which is a 5 minute drive away. The area was quiet even at night which was great. The staff were superb. Rooms were clean and serviced well daily.
The breakfast spread was huge. I would have liked some options for halaal food which would have made it much better.
stayed in October, 2025
Guest Score 5 out of 10
Fair
Breakfast could be more exciting as some of us eat breakfast like Kings
Noise kevel from neighbour's
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Cleanliness and good breakfast
N/A
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!

Area information

    Airports Show all on map »

    • Virginia Airport - 3.29 mi
    • King Shaka Intl (La Mercy) Airport - 18.43 mi

    Museums

      Art Galleries Show all on map »
      • Elizabeth Gordon Gallery - 8.48 mi
      • Gallery 343 - 9.01 mi
      • Vance Waldeck Galleries - 9.13 mi
      • Bayside Gallery - 9.13 mi

    Hospitals

      Hospitals Show all on map »
      • Netcare Parklands Hospital - 8.72 mi

    Other attractions

      Shopping Center Show all on map »
      • Gateway Theatre of Shopping - 395 f
      • Gateway Mall - 943 f
      Theatres Show all on map »
      • Barnyard Theatre - 0.20 mi
      Historical Buildings Show all on map »
      • Fellowship Baptist Church - 0.88 mi
      Golf Courses Show all on map »
      • Mount Edgecombe Country Club Estate - 1.50 mi
      • Durban Country Club - 7.45 mi
      • Westville Golf Driving Range - 8.02 mi
      National Parks Show all on map »
      • Greenwood Park - 5.16 mi
      • Mitchell Park - 7.80 mi
      Rivers and Lakes Show all on map »
      • Umgeni River Bird Park - 6.66 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Absa Stadium - 7.34 mi
      • Kings Park Athletics Stadium - 7.60 mi
      • Moses Mabhida Stadium - 7.77 mi
      • Kingsmead Cricket Stadium - 9.04 mi
      Colleges and Universities Show all on map »
      • Durban Girls College - 8.49 mi
      Beaches Show all on map »
      • Beach Hurst - 8.70 mi
      Monuments and Landmarks Show all on map »
      • Old Fort and Warrior's Gate Monument - 9.13 mi
      Other Show all on map »
      • Natal Sharks Board - 0.45 mi
      • Natal Anti-Shark Measure - 0.47 mi
      • Umhlanga lighthouse - 1.22 mi
      • Siphosethu School - 1.99 mi
      • Phoenix - 3.16 mi
      • Tembalihle - 4.17 mi
      • Red Hill - 4.30 mi
      • Ottawa - 4.48 mi
      • Beachwood Mangoves Nature Reserve - 6.08 mi
      • Temple - 6.69 mi
      • Umgeni - 6.89 mi
      • Stamford Hill - 7.14 mi
      • Canelands - 7.48 mi
      • Deutsche Schule Durban - 8.22 mi
      • Mini Town Snell Parade - 8.57 mi
      • Durban Ice Rink - 8.65 mi
      • Institute for Vedic Health - 8.78 mi
      • Durban Campus - 8.87 mi
      • Durban - 8.98 mi
      • Greyville Race Course - 9.09 mi
      • Regent Business School - 9.11 mi
      • Academic Exam Institute Finishing School - 9.13 mi
      • Centre for Fine Art Animation and Design - 9.13 mi
      • Etchings Etc Art & Picture Framers - 9.13 mi
      • Natal Rugby Union - 9.13 mi
      • Health Economics & HIV Aids Research Division - 9.13 mi
      • Marine Parade - 9.20 mi
      • ICC Durban - 9.23 mi

Protea Hotel By Marriott Durban Umhlanga Ridge

14 Palm Boulevard Umhlanga Ridgeumhlanga Rocks, Durban, Kwazulu Natal, 4001, South Africa