Queen Victoria Hotel & Manor House
Portswood Close Portswood Ridge V&a Waterfront, Cape Town, Western Cape, 8001, South Africa
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Portswood Close Portswood Ridge V&a Waterfront, Cape Town, Western Cape, 8001, South Africa
Set in a beautifully restored dock building with the iconic Table Mountain as its backdrop, the Queen Victoria Hotel & Manor House offers world-class luxury and sophistication overlooking the vibrant V&A Waterfront. From the moment you step into the opulent interiors adorned with crystal chandeliers, white marble finishes, and a striking spiral staircase, you’re immersed in timeless elegance. Each room is meticulously designed with plush padded headboards, concealed lighting, and velvet ottomans, creating a serene retreat. Guests can indulge in the finest luxury with Egyptian cotton sheets and deluxe bathrooms featuring deep bathtubs for ultimate relaxation. The dining experience is elevated at the Terrarium Restaurant, offering an exquisite menu inspired by fresh, locally sourced ingredients. Guests can also enjoy breakfast complemented by breathtaking views of Cape Town's harbor from Portswood Road. Wellness is a priority, with a designer spa featuring a hot tub and pool for rejuvenation. Fitness enthusiasts will appreciate the state-of-the-art gym (personal trainer services available upon prior arrangement). Professional childcare and services ensure a seamless stay for both leisure and business travelers. With free on-site parking and a prime location in the heart of the V&A Waterfront, the Queen Victoria Hotel & Manor House offers easy access to the city’s best attractions. Couples particularly adore the hotel for its refined ambiance and exceptional location, rating it an impressive 9.6 for two-person getaways.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Private check-in/check-out
  • On-site parking
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Salt-water pool
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Facilities for disabled guests available
  • Fitness center
  • Free shuttle service
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Spa/sauna
  • Tour services
  • Room service available
  • Valet parking (charges may apply)
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Queen Victoria Hotel & Manor House
Rates from View more information >>

Airports Show all on map »

  • Cape Town Intl Airport - 11.32 mi

Museums

  • Observatory - 3.40 mi
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 5 out of 10
Fair
The staff were very friendly, welcoming, and professional
Dear Queen Victoria Hotel by Newmark Team, Thank you for your hospitality during my stay. I would like to share some honest feedback in the hope that it will help improve the guest experience. Unfortunately, I felt that the level of cleanliness did not meet the standards expected from a luxury hotel. I kindly ask that more attention be given to housekeeping and the overall cleanliness of the property. In addition, I believe the hotel would greatly benefit from further renovation and modernization, as some areas appear outdated and could be improved to better reflect the quality guests expect. I hope you will take this feedback into consideration, as I believe these improvements would make a significant difference for future guests. Thank you for your time
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Proximity to the V&A water front. And the excellent service
Well we wanted to go to the diamond museum and wound up with a tour of the “factory “. Along with the sales pitch
stayed in July, 2026
Guest Score 5 out of 10
Fair
The hotel is close to the V&A and the city town. Being centrally located made it easy to access various spots within very close proximity of the hotel.
The finishings in the room was not what I had expected. It felt tacky instead of giving the feeling of opulence and luxury. I also did not like the fact that, form m yroom door you can see into the shower. No privacy.
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The property is located in the best part of Capetown, near the V&A waterfront. It’s extremely safe and clean. The staff is amazing and attentive. I especially appreciate Mr. Sulaiman who has made our stay exceptional, by offering us a room upgrade.
NA
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
location. comfortable beds
confusing lights
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Staff
It wasn’t clear that there were so many steps and ramps to get to the waterfront. It wasn’t clear that there are two buildings one is on the waterfront and one is across the street and up many steps.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The staff were fabulous without exception
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great location. Quiet but very central
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The most outstanding thing about this hotel was the staff. They were all extremely friendly, helpful, cheerful etc. the location is perfect and it was all very comfortable.
Nothing!
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
This is the second time we have stayed there because it is very peaceful but so convenient to all the action.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Welcoming, helpful staff
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The staff was so friendly and helpful.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Modern, luxurious property in a convenient location adjacent to the V&S Waterfront.
The lights in the room are unintuitive. The water pressure is weak.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Superb location on the waterfront. Excellent facilities. Hospitable staff.
A bit hard to find entrance.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Excellent location. Outstanding breakfasts. Pleasant and helpful staff.
Fitness center too small.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
We loved absolutely everything about the Queen Victoria! It is even more beautiful in person and the staff are extraordinary. The breakfast that was included was perfect! Lovely hot meal choices and lots of fruits, yogurt and pastries. Best 5 star hotel I have ever stayed in.
Everything was perfect.
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Staff hospitality and location
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
very clean lovely staff and great location
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Great staff, would have liked a larger room
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Area information

    Airports Show all on map »

    • Cape Town Intl Airport - 11.32 mi

    Hospitals

      Hospitals Show all on map »
      • Christiaan Barnard Hospital - 1.11 mi
      • Mediclinic Cape Town - 2.10 mi
      • Vincent Pallotti Hospital - 4.95 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Company Gardens - 1.44 mi

    Museums

      Art Galleries Show all on map »
      • Observatory - 3.40 mi

    Transport

      Train stations Show all on map »
      • Rondebosch Station - 5.01 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Cape Town Stadium - 0.43 mi
      • Green Point Stadium - 0.64 mi
      • Sea Point Pavilion Swimming - 2.07 mi
      • Newlands Stadium - 5.34 mi
      Famous Streets Show all on map »
      • Long Street - 1.45 mi
      • District Six Mosque - 1.90 mi
      Historical Buildings Show all on map »
      • Castle of Good Hope - 1.56 mi
      • District Six Church - 1.90 mi
      Colleges and Universities Show all on map »
      • Cape University of Technology - 1.88 mi
      • University of Cape Town - 4.33 mi
      Beaches Show all on map »
      • Queens Beach - 2.61 mi
      • Clifton Beach - 3.33 mi
      • Camps Bay Beach - 3.84 mi
      Golf Courses Show all on map »
      • Mowbray Golf Club - 5.18 mi
      National Parks Show all on map »
      • Acacia Park - 5.70 mi
      Other Show all on map »
      • Red Open Top Bus - 628 f
      • V&A Waterfront - 0.29 mi
      • Green Point Common - 0.62 mi
      • Cape Quarter - 0.69 mi
      • CTICC - 0.91 mi
      • Cape Town harbour - 1.10 mi
      • Signal Hill - 1.18 mi
      • Grand Parade - 1.32 mi
      • Cape Town Parliament - 1.46 mi
      • Good Hope Centre - 1.63 mi
      • Lion's Head - 2.59 mi
      • The Biscuit Mill - 2.71 mi
      • Woodstock - 2.92 mi
      • Soutrivier - 2.92 mi
      • Table Mountain - 3.20 mi
      • Mowbray - 3.40 mi
      • Groote Schuur - 3.60 mi
      • Table Mountain Cableway - 3.66 mi
      • Rosebank - 4.16 mi
      • Pinelands - 4.23 mi
      • Koebergweg - 4.23 mi
      • Ysterplaat Airforce Base - 4.48 mi
      • Woltemade - 4.79 mi
      • Rondebosch - 5.06 mi
      • Nuweland - 5.06 mi
      • Claremont - 5.06 mi
      • Canal Walk - 5.40 mi
      • Hazendal - 5.63 mi
      • Kentemade - 5.70 mi

Queen Victoria Hotel & Manor House

Portswood Close Portswood Ridge V&a Waterfront, Cape Town, Western Cape, 8001, South Africa