Protea Hotel Fire & Ice! By Marriott Cape Town
New Church Street Tamboerskloof, Cape Town, Western Cape, 8018, South Africa
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New Church Street Tamboerskloof, Cape Town, Western Cape, 8018, South Africa
Experience an abundance of unparalleled facilities and features at Protea Hotel Fire & Ice! Cape Town.Car hire offerings at the hotel enhance the ease of discovering Cape Town. Guests can avail parking facilities at the hotel.Reception assistance is offered at the hotel featuring concierge service. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.At Protea Hotel Fire & Ice! Cape Town, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day with a scrumptious on-site breakfast available each morning at Protea Hotel Fire & Ice! Cape Town. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Airport Shuttle
  • Swimming Pool
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Nightclub/DJ
  • Fishing
  • Canoeing
  • Hiking
  • Heating
  • Diving
  • Private check-in/check-out
  • On-site parking
  • outdoor pool
  • Poolside bar
  • shuttle service
  • telephone
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Horseback Riding
  • Massage services
  • Off-Site parking
  • Radio
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • Closet
  • Daily Housekeeping
  • English
  • Happy Hour
  • Non-Smoking Rooms Available
  • Linens
  • Wooden/Parqueted Flooring
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Sleep comfort items
  • Adapter
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • smartphone/hotspot device
  • Alcoholic beverages available
  • Bicycle rental (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
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Protea Hotel Fire & Ice! By Marriott Cape Town
Rates from View more information >>

Airports Show all on map »

  • Cape Town Intl Airport - 11.21 mi

Museums

  • Observatory - 3.20 mi
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 8 out of 10
Very Good
It’s a standard Marriott Property. Clean and updated but not the Ritz
Staff at times were ignoring especially in the restaurant.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Great service.
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
staff on location was kind and friendly
I asked to rebook to another date, but that was denied due to "no availability", although I was able to get several rooms of exactly the same category on the new date. Obviously the hotel attempted to re-rent and earn double. I then asked to cancel for free, but that was also denied. As a Gold Elite customer I would have expected some sort of solution, not just plain greed.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything about the hotel was great, location, cleanliness, breakfast, staff
Nothing
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Room was clean, adequate and comfortable. Had a bar fridge, hair dryer, coffee machine and kettle. Small gym area and outdoor heated pool.
Did not receive coffee pods the second day for use in the coffee machine. Air conditioner was difficult to set and kept resetting to extra cold. For the price breakfast should be included not as an extra expense. Have to pay extra for parking and was not allowed on arrival to prebook a parking for the following day. Was told first come first served basis.
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Stafff was amazing.
stayed in November, 2025
Guest Score 5 out of 10
Fair
Room did not have a designated bathroom with door. Shower was part of room - awkward as I was sharing with a friend so no privacy.
No separate bathroom. Shower was literally in the room Rooms are small
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The staff was excellent and attentive. The food was outstanding. Everything was really clean and taken care of. Everyone was very friendly and helpful.
If I had to nitpick and find something I didn't like I would say no dressers and no microwave. There were shelves in the closet area that I used instead of a dresser so maybe thats just the way they do it in South Africa.
stayed in October, 2025
Guest Score 7 out of 10
Good
It is very well located, with some very nice bars and restaus nearby. Beautiful view of table mountain from my room.
There were some little maintenance issues - the window was really draughty (luckily i could change rooms) but then the fridge was broken. No big deal but not top.
stayed in October, 2025
Guest Score 7 out of 10
Good
Alex at the reception desk was great!
Slow, slow, slow kitchen
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Staff were very helpful and always around to assist with baggage, questions and requests. Rooms are well equipped .
The hotel is undergoing a major renovation which we were not notified of. The entire bar, lounge and restaurant were not available for use. Breakfast was served in a conferencing room and should rather have been on the pool deck to take advantage of the view. This was disappointing considering I did a site inspection 6 weeks prior to checking in.
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
New styling is cheap. Breakfast served in temp dining hall, was cold and taste was not great. No eggs and no one checking up on this unitl I notified the staff
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Everything was great. I used my data and didn't need to use the Wi-Fi.
Nothing was unlikeable
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Pretty good
Breakfast
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The staff were hospitable, warm and very attentive. (This actually was the star of this hotel) i liked the location, very close to kloof street (checkers, pharmacies, coffee shops, bars, restaurants)and long street (if you are about the night life) the ambiance and the staff to be honest, very helpful. Overall its very close to many restaurants and bookap. all within short walking distances.
Rooms were small to my liking but overall okay, they were comfortable.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The staff were extremely friendly and helpful. Must have had 5 people ask if I wanted coffee or something else at breakfast.
The air conditioning unit in the room was not functional. Luckily, it wasn't too hot, but as always, air conditioning in hotels always seems to be an issue.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 7 out of 10
Good
The location and the atmosphere in general
Staff were very late to respond to requests. For example when I or my father asked some plates and cutlery they took like approx 30mins to bring it up.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Everything
Nothing
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Area information

    Airports Show all on map »

    • Cape Town Intl Airport - 11.21 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Company Gardens - 0.36 mi
      • Kirstenbosch Botanical Gardens - 4.44 mi

    Hospitals

      Hospitals Show all on map »
      • Christiaan Barnard Hospital - 0.53 mi
      • Mediclinic Cape Town - 0.61 mi
      • Vincent Pallotti Hospital - 4.68 mi

    Museums

      Art Galleries Show all on map »
      • Observatory - 3.20 mi

    Transport

      Train stations Show all on map »
      • Rondebosch Station - 4.27 mi

    Other attractions

      Famous Streets Show all on map »
      • Long Street - 985 f
      • District Six Mosque - 1.24 mi
      Historical Buildings Show all on map »
      • Castle of Good Hope - 0.99 mi
      • District Six Church - 1.17 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Green Point Stadium - 1.03 mi
      • Cape Town Stadium - 1.51 mi
      • Sea Point Pavilion Swimming - 1.64 mi
      • Newlands Stadium - 4.44 mi
      Colleges and Universities Show all on map »
      • Cape University of Technology - 1.11 mi
      • University of Cape Town - 3.52 mi
      Beaches Show all on map »
      • Queens Beach - 1.95 mi
      • Clifton Beach - 2.21 mi
      • Camps Bay Beach - 2.53 mi
      Shopping Center Show all on map »
      • Cavendish Square Shopping Centre - 4.82 mi
      Golf Courses Show all on map »
      • Mowbray Golf Club - 4.87 mi
      Other Show all on map »
      • Grand Parade - 907 f
      • Cape Town Parliament - 0.43 mi
      • Signal Hill - 0.80 mi
      • Cape Quarter - 0.90 mi
      • Good Hope Centre - 1.13 mi
      • CTICC - 1.19 mi
      • Red Open Top Bus - 1.38 mi
      • Lion's Head - 1.40 mi
      • Green Point Common - 1.56 mi
      • Table Mountain - 1.71 mi
      • V&A Waterfront - 1.75 mi
      • Cape Town harbour - 2.14 mi
      • Table Mountain Cableway - 2.17 mi
      • The Biscuit Mill - 2.61 mi
      • Groote Schuur - 3.14 mi
      • Mowbray - 3.20 mi
      • Woodstock - 3.24 mi
      • Soutrivier - 3.24 mi
      • Rosebank - 3.55 mi
      • Pinelands - 4.15 mi
      • Koebergweg - 4.15 mi
      • Nuweland - 4.20 mi
      • Claremont - 4.20 mi
      • Rondebosch - 4.20 mi
      • Harfield Road - 5.03 mi
      • Kenilworth - 5.03 mi
      • Ysterplaat Airforce Base - 5.06 mi
      • Woltemade - 5.13 mi

Protea Hotel Fire & Ice! By Marriott Cape Town

New Church Street Tamboerskloof, Cape Town, Western Cape, 8018, South Africa