Hilton Cape Town City Centre
126 Buitengracht Street, Cape Town, Western Cape, 8001, South Africa
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Room
Room
Address
126 Buitengracht Street, Cape Town, Western Cape, 8001, South Africa
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hiking
- Private check-in/check-out
- Water park
- Wheelchair accessible
- outdoor pool
- Poolside bar
- shuttle service
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- French
- German
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Staff trained in safety protocol
- Grocery delivery
- Ticket services
- Food delivery
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Cape Town Intl Airport - 11.07 mi
Museums
- Observatory - 3.03 mi
Click here to leave your opinion >>
Nabil (Solo Traveler)
stayed in August, 2026
Guest Score 7 out of 10
Good
The staffs are all friendly and the facilities are great. The room is very comfy and cozy.
The breakfast was great but repetitive. Otherwise, it was enjoyable to stay here.
Mohamed (Family with young children)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
الاستقبال حيد و المعاملة جيدة.
قسم تنظيف الغرف يحتاج تطوير في اداء عملهم
shareef (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
ممتاز واكل حلال وقريب
لا شي
Aaesha (Couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The staff were very nice and helpful during our stay specially Nayomi, she made our check in smooth and was very supportive.
Wish if the breakfast had a more variety in dairy products (cheese)
Fridah (Solo Traveler)
stayed in May, 2026
Guest Score 7 out of 10
Good
The location and the food
Guest at the gym, spa and sauna are prone to sexual harassment. They should have male, female and neutral facilities
Shreyas (Solo Traveler)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Good clean comfortable rooms. Staff are cheerful and eager to help.
The main restaurant is not open for dinner and in room dining has the smaller menu of 3-4 items. There is another restaurant Urchin ( very good) open for dinner but its a fine dining “Chef Restaurant “
Shilla (Solo Traveler)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
location
breakfast
Fundi (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Divan (Family with young children)
stayed in March, 2026
Guest Score 2 out of 10
Poor
Centrally located. Checkout at noon is great, too.
I phoned ahead and asked the hotel if they could please switch on the AC in the room and set it to the coldest setting. It wasn't done. When I arrived I wanted to order room service, but there was no menu in my room. By the time someone brought the menu it was too late to place an order at the bar. If there had been a menu as there was supposed to be, it would've been in time. It was the hotel's fault that the order was late. I asked room service and reception to make an exception, but they refused. Furthermore, for a Hyatt Regency to not have a coffee machine is terrible. If I wanted instant coffee I can stay at a 1-star hotel.
Mohd (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff was amazing
The pool area can be better
Rosamarta (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The breakfast buffet was excellent as was all the service. The rooms were HUGE and very comfortable.
N/A
Sesen (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The staff was extremely nice and helpful. The Airbnb we booked ended up not working out and we needed to find another place to stay ASAP. We booked the Hyatt and were there within minutes of booking. We told the staff about our situation and they were very accommodating and even allowed us to check in early. So grateful for their hospitality and assistance on what was otherwise a very unpleasant and hectic day.
Daniyal (Couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
- The staff was amazing and very helpful.
- breakfast
-rooms are clean
-free parking
Should improve the facilities like the pool and gym ! Should be better for a 5 star hotel like Hyatt Regency
Ahmed (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location
Ahmed (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Location is outstanding, Staff is super friendly !
Minor issue happened in AC, room door machine, but not a big deal overall as the staff was very responsive !
MUNEERA (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
We had a great stay in this hotel. The Staff (specifically the restaurant staff) were amazing and so friendly and professional.
The hotel is so Halal friendly and it’s directly next to bo kaab area. The location is exactly in the middle of the city. There is a masjid 1 minute walking distance from the hotel.
Special Thanks to :
Grace For her beautiful soul and great smile ( She should be in the front desk she is such a great front desk face)
Shermone for making sure that our daughter is well fed
Saleeha for making sure our stay is perfect
Zakhreya for his efforts
Triq for his politeness
And sorry if we forgot the rest of the staff names they all should honestly have a raise.
The TV needs to be smart (few options available)
Breakfast options are limited
ISMAIL (Solo Traveler)
stayed in August, 2025
Guest Score 7 out of 10
Good
Friendly staffs and very helpful ❤️
Abdullah (Couple)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
Money was stolen from inside the bags
Mohammed (Group Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Excellent hotel facilities & staff very helpful
Hisham (Family with young children)
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
The location and staff
The furniture is old. And the housekeeping is not very clean. They did not put enough towels even though we make several requests
Thank you for your information!
Area information
- Cape Town Intl Airport - 11.07 mi
- Christiaan Barnard Hospital - 788 f
- Mediclinic Cape Town - 1.03 mi
- Vincent Pallotti Hospital - 4.56 mi
- Company Gardens - 0.37 mi
- Kirstenbosch Botanical Gardens - 4.73 mi
- Observatory - 3.03 mi
- Rondebosch Station - 4.30 mi
- Long Street - 0.36 mi
- District Six Mosque - 1.15 mi
- Green Point Stadium - 0.74 mi
- Cape Town Stadium - 1.18 mi
- Sea Point Pavilion Swimming - 1.79 mi
- Newlands Stadium - 4.53 mi
- Castle of Good Hope - 0.81 mi
- District Six Church - 1.10 mi
- Cape University of Technology - 1.05 mi
- University of Cape Town - 3.57 mi
- Queens Beach - 2.20 mi
- Clifton Beach - 2.60 mi
- Camps Bay Beach - 2.96 mi
- Mowbray Golf Club - 4.76 mi
- Cavendish Square Shopping Centre - 4.97 mi
- Grand Parade - 0.29 mi
- Cape Town Parliament - 0.42 mi
- Cape Quarter - 0.45 mi
- CTICC - 0.77 mi
- Signal Hill - 0.79 mi
- Good Hope Centre - 0.95 mi
- Red Open Top Bus - 0.97 mi
- Green Point Common - 1.27 mi
- V&A Waterfront - 1.32 mi
- Cape Town harbour - 1.69 mi
- Lion's Head - 1.79 mi
- Table Mountain - 2.13 mi
- The Biscuit Mill - 2.40 mi
- Table Mountain Cableway - 2.59 mi
- Woodstock - 2.94 mi
- Soutrivier - 2.94 mi
- Mowbray - 3.03 mi
- Groote Schuur - 3.06 mi
- Rosebank - 3.52 mi
- Koebergweg - 3.96 mi
- Pinelands - 3.96 mi
- Claremont - 4.28 mi
- Rondebosch - 4.28 mi
- Nuweland - 4.28 mi
- Ysterplaat Airforce Base - 4.72 mi
- Woltemade - 4.84 mi
- Kenilworth - 5.18 mi
- Harfield Road - 5.18 mi
Airports Show all on map »
Hospitals
Hospitals Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Other attractions
Famous Streets Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Historical Buildings Show all on map »
Colleges and Universities Show all on map »
Beaches Show all on map »
Golf Courses Show all on map »
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Hilton Cape Town City Centre
126 Buitengracht Street, Cape Town, Western Cape, 8001, South Africa