Hampton Inn Plano/north Dallas
4901 Old Shepard Place, Plano, Texas, 75093, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
4901 Old Shepard Place, Plano, Texas, 75093, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Microwave
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- Wheelchair accessible
- outdoor pool
- telephone
- kitchenware
- 24-hour security
- Free Wi-Fi
- Daily Housekeeping
- English
- Portuguese
- Spanish
- Non-Smoking Rooms Available
- taxi service
- Kids' pool
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Free face masks
- Contactless check-in/out
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Pets allowed (charges may apply)
- Xerox/fax in business center
































Click here to leave your opinion >>
Jessica (Group Traveler)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Elevators were out of order the entire weekend. No accommodations were made to move us from the top floor to a more suitable ground level room so we climbed 5 flights of stairs all weekend.
No accommodations for moving us to a lower level room when the elevators were out all weekend. They should have called an on call elevator service to repair the elevators for their customers!
Jessica (Group Traveler)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Elevators were out all weekend. Room was on the top floor of the hotel.
No accommodations were offered to us to move to a lower level room and they knew I wasn’t happy about climbing 5 flights of stairs multiple times a day!
Sonia (Family with young children)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Bed was comfy
No elevator, towels or blankets in initial room. Changed rooms twice
Letraveon (Solo Traveler)
stayed in January, 2026
Guest Score 4 out of 10
Disappointing
Bed
The tub is dirty
Chris (Family with young children)
stayed in January, 2026
Guest Score 3 out of 10
Poor
Peeling wallpaper, flooded carpet in the lobby for 2 days, no a/c in the hallway, leaking toilet and sink, stairwell door propped open, parking lot lights over the entry not working.
Cinthya (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Nothing at all
Outside property is dirty, it’s dark ,people hang around on the back side. Once you enter the floor seems like they have never sweep or mopped the floor. Tables and chairs are dirty. Something is not right with this hotel. Police have to check for sex trafficking and drugs. My first room was a mess disgusting. Bed made me itch .
Tamecka (Couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
It was quite, convenient to where I needed to be and the bed was very comfortable.
No housekeeper after a certain hour.
Bobby (Couple)
stayed in December, 2025
Guest Score 3 out of 10
Poor
Nice room, comfy bed, clean
Elevator out of service, only room available was on 4th floor. I'm calling BS on that. I'm 63 with bad knees and bad back. Those stairs were torture on me. Then the breakfast was horrible. Link sausage, boiled eggs and cereal were only choices. Will never book there again.
Ivan (Group Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
We enjoyed our stay here, the service was great and the room was clean.
Undreia (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great
N/a
Jenevieve (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location. Close to everything.
Dominique (Couple)
stayed in October, 2025
Guest Score 5 out of 10
Fair
the location
filthy, no hot water, no heat.
Break'N (Business Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The staff is geeat, good breakfast and quiet guest.
No complaints.
Gabriela (Couple)
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
the property is in bad condition the cleanliness of the place is horrible
L (Solo Traveler)
stayed in September, 2025
Guest Score 7 out of 10
Good
Sandi (Couple)
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
Closeness
Pillows to big. Not comfortable. Walls in hallway ripped apart. Shady people hanging around in the parking lot. One lady was screaming at nothing.
Maria (Solo Traveler)
stayed in August, 2025
Guest Score 2 out of 10
Poor
Good location, bad hotel
Check in was good. The young lady up front told me the elevators were not working so she offered to call a hotel staff member to see if a room was available on the 1st floor. I waited for 10 minutes for the room which was good because I had a small cosmetic procedure done and the stairs would have been tough! There was 2 industrial sized garbage cans in the lobby for a ceiling leak. The carpet on the way to the room was sloshing. Im thinking, what? Am I in the ghetto? I checked in on a Monday and checked out on Wednesday morning. My tv in the room had no signal for watching. I called the front desk to report it. 30 minutes later I called again just in case they forgot but she assured me they hadn’t. The maintenance staff came a few minutes later and changed the cables and it started working. Before around 9pm, the alarm went off like 3x. The light in the room was flashing and everything. I asked if everything was ok and they assured me it was just testing. So I will say the staff was great, but management was BAD. Will not be coming back. Shame it was my first time staying in a Comfort Hotel. No linen or towel service provided.
Terry (Business Traveler)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
Nothing
All of it as the elevator didn't work. The lady at the desk was rude. It took 2 days to get the room to cool down. And going up and down the stairs, three levels when your card doesn't work lovely
Kelvin (Couple)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
very dirty and smelling.
the dirtiest hotel I have ever visited.
Sonceria (Couple)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
Location
It's not very clean. Water leaks in the ceiling every where. And both elevators were down. We had to take the stairs. I had just had knee surgery
Thank you for your information!
Area information
- Addison Airport - 4.44 mi
- Dallas Love Field - 12.54 mi
- Tokeen Seaplane Base - 15.94 mi
- Dallas/Fort Worth Intl Airport - 16.60 mi
- Dallas Executive Airport - 23.94 mi
- Mesquite Metro - 24.34 mi
- Denton Municipal - 26.50 mi
- Grand Prairie Municipal - 26.73 mi
- Arlington Municipal - 30.28 mi
- Fort Worth Alliance - 30.55 mi
- Lancaster - 30.87 mi
- Fort Worth Meacham International - 35.84 mi
- The Combat Cockroach Hall of Fame Museum - 3.29 mi
- Cavanaugh Flight Museum Inc - 3.98 mi
- Cavanaugh Flight Museum - 4.09 mi
- JC Penny Historical Museum - 4.17 mi
- The North Texas Automotive Museum - 4.22 mi
- Exposure Indoor Rock Climbing - 4.26 mi
- Preston Shepard Place Shopping Center - 697 f
- Preston Towne Crossing Shopping Center - 0.41 mi
- Bent Tree Village Shopping Center - 4.15 mi
- Spanish Village Shopping Center - 4.22 mi
- Collin Creek Shopping Center - 4.66 mi
- Promenade Center Shopping Center - 4.96 mi
- Medical Center of Plano - 1.42 mi
- Plano Integrated Health Services Hospital - 1.51 mi
- Seay Behavioral Health Center - 2.88 mi
- Presbyterian Hospital of Plano - 2.88 mi
- Prestonwood Baptist Church - 3.28 mi
- Cheyenne Park - 1.87 mi
- Evans Park - 2.27 mi
- Buckhorn Park - 2.55 mi
- Liberty Park - 2.87 mi
- Caddo Park - 2.96 mi
- Campbell Green Park - 3.06 mi
- Twin Lakes Park - 3.22 mi
- Patriot Park - 3.32 mi
- Horseshoe Park - 3.52 mi
- Salado Park - 3.59 mi
- Heritage Park - 3.60 mi
- Custer Park - 4.03 mi
- Pioneer Park - 4.07 mi
- Kiowa Park - 4.13 mi
- Mimosa Park - 4.17 mi
- Canyon Creek Park - 4.24 mi
- Overland Trail Park - 4.30 mi
- Woodland Park - 4.45 mi
- Arapahoe Park - 4.60 mi
- Harrington Park - 4.67 mi
- Prairie Creek Park - 4.92 mi
- University of Texas at Dallas Visual Arts Building - 3.48 mi
- Dallas Soccer Complex - University of Texas - 3.64 mi
- The University of Texas at Dallas - 3.94 mi
- Tom Landry Stadium - 3.51 mi
- Hebron High School Baseball Field - 3.99 mi
- Hebron High School Football Stadium - 4.07 mi
- Eagle-Mustang Stadium - 4.97 mi
- Big Lake Park - 4.37 mi
- Addison - 4.64 mi
- Tennis Courts - 2.67 mi
- Arbor Hills Nature Preserve - 3.49 mi
- Historic Downtown Plano - 4.52 mi
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Hampton Inn Plano/north Dallas
4901 Old Shepard Place, Plano, Texas, 75093, United States