The Adolphus Autograph Collection
1321 Commerce Street, Dallas, Texas, 75202, United States
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Room
Room
Address
1321 Commerce Street, Dallas, Texas, 75202, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- On-site parking
- mini bar
- outdoor pool
- Poolside bar
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Hair/Beauty Salon
- Massage services
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- German
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Internet access (charges may apply)
- Wi-Fi available (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Dallas Love Field - 5.54 mi
- Dallas Executive Airport - 7.90 mi
- Addison Airport - 13.22 mi
- Lancaster - 14.63 mi
- Grand Prairie Municipal - 15.40 mi
- Mesquite Metro - 15.81 mi
- Dallas/Fort Worth Intl Airport - 15.98 mi
- Arlington Municipal - 18.90 mi
- Mid-Way Regional - 23.30 mi
- Tokeen Seaplane Base - 30.06 mi
- Terrell Municipal [Terrell Field] - 31.32 mi
- Fort Worth Meacham International - 32.79 mi
- Fort Worth Spinks - 33.07 mi
- Fort Worth Alliance - 33.37 mi
- Denton Municipal - 37.13 mi
Museums
- Dallas Convention Center - 0.32 mi
- The Conspiracy Museum - 0.36 mi
- Conspiracy Museum - 0.37 mi
- Dallas Holocaust Museum - 0.44 mi
- Dallas Museum of Art - 0.51 mi
- The Sixth Floor Museum - 0.53 mi
- The Dallas County Historical Foundation - 0.54 mi
- Sixth Floor Museum at Dealy Plaza - 0.54 mi
- Trammell and Margaret Crow Collection of Asian Art Museum - 0.55 mi
- American Museum of the Miniature Arts - 0.60 mi
Click here to leave your opinion >>
Tiahnah (Couple)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
I liked the atmosphere walking into the hotel.
I didn’t like my hotel room. I was moved from one due to the mildew smell and the other room still smelled like mildew. The carpet was old. The flooring was dirty. There was blood splatter on the wall and the floor. There was hair that was not mine in the shower drain. The room wasn’t clean.
Salha (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Location , coffee place, spa and the store all was great!
Nikki (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
What a beautiful historic hotel! Just magnificent.
Amber (Group Traveler)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Beautiful hotel, friendly staff
Very loud noises outside throughout the night
Vadym (Family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The lobby is very beautiful and impressive. The building itself is aesthetically pleasing and well located. There is also a nice café in the lobby, which is convenient for breakfast.
Upon arrival, we were initially given a room different from the one we had booked — it was smaller and clearly cheaper. Later we were moved to another room, but we had to wait while it was being cleaned. Unfortunately, when we finally checked in, the cleanliness was unacceptable: the room was full of hair, the upper shelves of the wardrobe were covered in dust, under the beds it looked like no one had cleaned for months, and the windows were dirty.
I strongly do not recommend leaving a security deposit at this hotel. First, USD 200 was charged from my card, and then, a few days later, an additional USD 400 was inexplicably charged without my consent. The money has not been returned for over a month. The hotel does not respond to emails at all, and despite several phone calls, there has been no reaction. Booking.com has also been unable to resolve this issue. We did not use the minibar.
At check-out, we fully paid for everything we used. I repeatedly asked the reception to provide an official receipt detailing accommodation and food charges, but this was refused. The staff simply said that everything was settled. As far as I understand, providing such a receipt is a legal obligation.
Update:
Following this review, Booking.com conducted a detailed investigation of the case. The issue has now been fully resolved. All disputed charges were refunded, and additionally, the full cost of my stay was returned as a goodwill gesture.
While the issues described above did occur and caused significant frustration at the time, I appreciate that the matter was ultimately handled professionally and fairly. I am updating this review to reflect the final outcome.
Patricia (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Always love staying at the Adolphus. It is historic but so nice.
Liked everything but not love the breakfasts
xin (Group Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location is great, room is clean, like the cafe in hotel the most.
Room is a bit small, heating/AC is not working well, it’s too loud and cannot heat the room, didn’t sleep well and feel cold.
Shelley (Couple)
stayed in January, 2026
Guest Score 5 out of 10
Fair
The history of the hotel and layout
Our body scrub was almost entirely empty when we checked in and upgraded to a jr suite. It took a day to get that filled back up.
Lena (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Excellent
Xzabria (Group Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Beautiful property! Staff was very accommodating. Very clean
Vitalii (Family with young children)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location.
Stayed 1 night. Had several issues:
1. The drain wasn't working in either the bathroom or the toilet.
2. Noise disrupted my sleep.
I changed the room in the morning, new room was fine, but night was ruined.
3. Pricy and very slow valet parking. They check you in using mobile text message. But if you have nonUS number, you are in trouble.
4. Even though I made a reservation for 4 persons with breakfast included, I received a breakfast for 2 persons only. Had to pay extra. BTW they charge you 20% service automatically and then ask for tips on top of that. Breakfast was average
Alexander (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Everything was great!
Lot of external noise from other rooms and building.
Agustin (Couple)
stayed in November, 2025
Guest Score 7 out of 10
Good
Location was great and central. General facilities of the hotel are nice. They had a winter village set up over the pool during our stay which was fantastic! Amazing food and drinks. View from our room was good. Elevators are small but fast. They have a bellhop service which was utilized and was appreciated. Staff in the café were very friendly.
Unfortunately we had a booking that included breakfast and we were not informed upon check in which was disappointing. Therefore we weren't able to get breakfast, even though we had already paid for it. There was also some disconnection between Booking and Adolphus regarding the amount our credit card was charged. We were charged twice and this double amount is yet to be released. Lastly we asked for our room to be cleaned and unfortunately it never was. Another disappointing aspect of the hotels service.
Weston (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Everything clean, attention to detail, best staff in all areas
Nothing!
Tony (Couple)
stayed in November, 2025
Guest Score 2 out of 10
Poor
Looks nice, good area. Not the cleanest. The restaurant was overpriced grease for breakfast.
Not clean, staff is rude
Emilia (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Clean room and friendly staff!
Fred (Solo Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Classes, iconic luxury hotel in great downtown location.
I was expecting more from the decor of the Rodeo Bar.
Sarah (Couple)
stayed in September, 2025
Guest Score 2 out of 10
Poor
The Adolphus is a beautiful hotel; I have stayed many times and have always loved the history and the attention to detail. This was such a disappointing and different experience. I don’t think I will ever go back.
The Adolphus management booked so many events the staff could not keep up. They were trying to maintain service for a wedding- perhaps two, a shower, and another event. We could not get into our room because it was not ready and were unable to make our dinner reservation. As we sat in the bar area, very young wedding guests filled the area with nowhere else to go and were loud and out of control. When we discussed the situation with a manager, he responded, “Yes, this is a busy hotel.”
Just incredibly disappointing to see this property with so much to offer become what amounts to a fraternity house because the management doesn’t have better judgment.
Joanna (Unknown)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It was gorgeous and easy to navigate.
It got a little difficult when weddings were present to get vehicle from Valet. So give yourself some extra time on those days to get your vehicle.
Brian (Group Traveler)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Beautiful inside. The hotel had a charming, old-meets-new feel—boutique in style but with modern updates. The room was huge, and the two-king bed option was fantastic. Loved the variety of restaurants and bars, from live music at the Rodeo Bar to the more upscale lobby lounge.
Elevators were on the smaller side, though they added to the hotel’s character.
Thank you for your information!
Area information
- Dallas Love Field - 5.54 mi
- Dallas Executive Airport - 7.90 mi
- Addison Airport - 13.22 mi
- Lancaster - 14.63 mi
- Grand Prairie Municipal - 15.40 mi
- Mesquite Metro - 15.81 mi
- Dallas/Fort Worth Intl Airport - 15.98 mi
- Arlington Municipal - 18.90 mi
- Mid-Way Regional - 23.30 mi
- Tokeen Seaplane Base - 30.06 mi
- Terrell Municipal [Terrell Field] - 31.32 mi
- Fort Worth Meacham International - 32.79 mi
- Fort Worth Spinks - 33.07 mi
- Fort Worth Alliance - 33.37 mi
- Denton Municipal - 37.13 mi
- Dallas Convention Center - 0.32 mi
- The Conspiracy Museum - 0.36 mi
- Conspiracy Museum - 0.37 mi
- Dallas Holocaust Museum - 0.44 mi
- Dallas Museum of Art - 0.51 mi
- The Sixth Floor Museum - 0.53 mi
- The Dallas County Historical Foundation - 0.54 mi
- Sixth Floor Museum at Dealy Plaza - 0.54 mi
- Trammell and Margaret Crow Collection of Asian Art Museum - 0.55 mi
- American Museum of the Miniature Arts - 0.60 mi
- The Dallas World Aquarium Corporation - 0.38 mi
- Dallas World Aquarium - 0.40 mi
- Union Station - 0.48 mi
- Dallas Amtrak Station - 0.49 mi
- Renaissance Tower - 744 f
- Thanks-Giving Square - 1,045 f
- Pioneer Plaza - 0.25 mi
- Bank of America Tower - 0.26 mi
- Tarantula Excursion Train - 0.37 mi
- John F Kennedy Memorial Plaza - 0.37 mi
- John Fitzgerald Kennedy Memorial - 0.37 mi
- Old Red Courthouse - 0.47 mi
- Dealey Plaza - 0.47 mi
- West End MarketPlace - 0.53 mi
- Reunion Tower Lookout - 0.63 mi
- Reunion Tower - 0.67 mi
- Seven Falls - 765 f
- America's Ice Garden - 0.53 mi
- Main Street Garden Park - 0.27 mi
- Dealey Plaza Park - 0.51 mi
- Reunion Park - 0.62 mi
- Klyde Warren Park - 0.64 mi
- Dallas Medical Arts Hospital - 0.28 mi
- Texas School Book Depository - 0.48 mi
- Cathedral Santuario de Guadalupe - 0.63 mi
- Majestic Theatre - 0.30 mi
- Plaza of the Americas - 0.53 mi
- Majestic Theater - 0.33 mi
- AT&T Performing Arts Center - 0.55 mi
- Morton H. Meyerson Symphony Center - 0.68 mi
- Dallas Reunion Arena - 0.70 mi
- Reunion Arena - 0.74 mi
- Urban Market - 472 f
- Dallas City Hall Plaza - 0.25 mi
- Fountain Place - 0.39 mi
- Deep Ellum Deep Elm - 0.47 mi
- Crow Collection of Asian Art - 0.56 mi
- Morton H Meyerson Symphony Center - 0.74 mi
- Dallas Heritage Village - 0.75 mi
- Gilley's Dallas - 0.77 mi
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The Adolphus Autograph Collection
1321 Commerce Street, Dallas, Texas, 75202, United States