Sheraton Dallas Hotel
400 North Olive Street, Dallas, Texas, 75201, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
400 North Olive Street, Dallas, Texas, 75201, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Karaoke
- Wheelchair accessible
- On-site parking
- outdoor pool
- vending machine
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Pool with view
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Cleaning products available
- Room service available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Dallas Love Field - 5.45 mi
- Dallas Executive Airport - 8.33 mi
- Addison Airport - 12.96 mi
- Lancaster - 14.83 mi
- Mesquite Metro - 15.56 mi
- Grand Prairie Municipal - 15.80 mi
- Dallas/Fort Worth Intl Airport - 16.09 mi
- Arlington Municipal - 19.31 mi
- Mid-Way Regional - 23.69 mi
- Tokeen Seaplane Base - 29.65 mi
- Terrell Municipal [Terrell Field] - 31.07 mi
- Fort Worth Meacham International - 33.07 mi
- Fort Worth Spinks - 33.49 mi
- Fort Worth Alliance - 33.51 mi
- Denton Municipal - 37.07 mi
Museums
- Dallas Museum of Art - 0.34 mi
- Trammell and Margaret Crow Collection of Asian Art Museum - 0.41 mi
- Doll House Museum of the Southwest - 0.72 mi
- Dallas Convention Center - 0.73 mi
- The Conspiracy Museum - 0.75 mi
- Conspiracy Museum - 0.76 mi
- American Museum of the Miniature Arts - 0.80 mi
- Dallas Holocaust Museum - 0.81 mi
Click here to leave your opinion >>
Eden (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Amy (young couple)
stayed in June, 2026
Guest Score 7 out of 10
Good
It was a nice area and hotel, comfortable bed and pillow
Didn't like that we got a surprising fee of $29 ea day for a destination fee!
Suzanne (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Did not get an opportunity to have it. But my husband did and he thought it was great.
Rhonda (group)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Salem (review category business travellers)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Terry (young couple)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Your employee lied to my fiancé. She couldn’t get there the first night but the 2nd night she was refused the room I paid for. She called the hotel and was told my payment did not go through. My bank records shows payments were received . So my fiancé had to get a room somewhere else. This really affected her daughter’s graduation at SMU. I have filed a complaint and expect a refund. This was not Booking. Com fault. This was a problem with Sheraton Hotel downtown Dallas.
Was refused a room. This stay had been verified with Booking. Com and I had made special arraignments with Marriott. I was unable to be there and resolve the problem and the hotel had been given my fiancé name to avoid any problems. Marriott was also informed.
Damien (group)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Schelby (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Timothy (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It was very close to everything we wanted to do. The staff was very kind and helpful. Raj, Andy, and Junior at the bar were amazing! Eric at the front desk made our check in easy and fast. TK helped me with the elevator even though I believe he was busy going somewhere himself. Overall the best staff I’ve ever had at a Sheraton.
Sanja (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very clean and good location
NA
Sanja (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Very clean and good location
NA
Taylor (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Elias (solo traveller)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
View, bed, room service and guard. This people really help.
There was a constant noise that made it impossible to sleep or work; apparently, it was the ELEVATOR. The entire room RESOUNDED with it from start to finish. If I could upload an audio recording, I would. The receptionist—the very same woman who later made me go up and down twice—lied to me; she claimed the noise would stop, but it never did.
Furthermore, they charged me a tax that had NOT been disclosed beforehand. I believe the "breakfast included" claim in the Booking.com listing WAS FALSE; in the end, they charged me for it.
A tall young man at the front desk told me that I HAD (in addition to the included breakfast) the option to consume anything from the minibar, as I had a $20 credit. However, there was NOTHING in the room—only coffee. So, that claim was also FALSE.
After the "included breakfast"—and BEFORE 11:00 AM—I could no longer access my room; my key card stopped working. When we went to the front desk to ask for help, they told me I had to pay $22, and they charged me that tax which had NOT been accounted for in the Booking.com reservation. The woman who assisted me provided terrible service; she made me go up and down twice because my key card wasn't working. She NEVER apologized for making us make the trip back down from the 25th floor.
Sabrina (review category business travellers)
stayed in May, 2026
Guest Score 7 out of 10
Good
Jack (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Amanda (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Ionut (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Lara (Solo Traveler)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
I like the layout of the rooms and the eating locations on site.
The property could not find my paid room reservation and the desk clerk stated " all booking to our property from bookings.com are incorrect, you need to call booking.com to help find your room". I stated no I did not, I just spoke to the manager, she was able to find my room. Better customer service at the the front desk, especially with they are late arrivals. " Yes we can help You! " should be their attitude!
Lex (solo traveller)
stayed in April, 2026
Guest Score 7 out of 10
Good
Lara (solo traveller)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
I like the layout of the rooms and the eating locations on site.
The property could not find my paid room reservation and the desk clerk stated " all booking to our property from bookings.com are incorrect, you need to call booking.com to help find your room". I stated no I did not, I just spoke to the manager, she was able to find my room. Better customer service at the the front desk, especially with they are late arrivals. " Yes we can help You! " should be their attitude!
Thank you for your information!
Area information
- Dallas Love Field - 5.45 mi
- Dallas Executive Airport - 8.33 mi
- Addison Airport - 12.96 mi
- Lancaster - 14.83 mi
- Mesquite Metro - 15.56 mi
- Grand Prairie Municipal - 15.80 mi
- Dallas/Fort Worth Intl Airport - 16.09 mi
- Arlington Municipal - 19.31 mi
- Mid-Way Regional - 23.69 mi
- Tokeen Seaplane Base - 29.65 mi
- Terrell Municipal [Terrell Field] - 31.07 mi
- Fort Worth Meacham International - 33.07 mi
- Fort Worth Spinks - 33.49 mi
- Fort Worth Alliance - 33.51 mi
- Denton Municipal - 37.07 mi
- Dallas Museum of Art - 0.34 mi
- Trammell and Margaret Crow Collection of Asian Art Museum - 0.41 mi
- Doll House Museum of the Southwest - 0.72 mi
- Dallas Convention Center - 0.73 mi
- The Conspiracy Museum - 0.75 mi
- Conspiracy Museum - 0.76 mi
- American Museum of the Miniature Arts - 0.80 mi
- Dallas Holocaust Museum - 0.81 mi
- The Dallas World Aquarium Corporation - 0.60 mi
- Dallas World Aquarium - 0.63 mi
- Majestic Theater - 726 f
- AT&T Performing Arts Center - 0.29 mi
- Majestic Theatre - 797 f
- Plaza of the Americas - 969 f
- Dallas Medical Arts Hospital - 847 f
- Cathedral Santuario de Guadalupe - 0.35 mi
- Dallas Arts District - 0.54 mi
- Our Childrens House at Baylor - 0.83 mi
- Texas School Book Depository - 0.85 mi
- America's Ice Garden - 990 f
- Seven Falls - 0.30 mi
- Main Street Garden Park - 0.21 mi
- Klyde Warren Park - 0.52 mi
- Central Square Park - 0.68 mi
- Samuel Beaumont Park - 0.84 mi
- Exall Park - 0.84 mi
- Dallas Old City Park - 0.86 mi
- Thanks-Giving Square - 0.28 mi
- Renaissance Tower - 0.49 mi
- Bank of America Tower - 0.65 mi
- Pioneer Plaza - 0.68 mi
- Tarantula Excursion Train - 0.76 mi
- John F Kennedy Memorial Plaza - 0.76 mi
- John Fitzgerald Kennedy Memorial - 0.76 mi
- West End MarketPlace - 0.80 mi
- Dealey Plaza - 0.86 mi
- Old Red Courthouse - 0.86 mi
- Morton H. Meyerson Symphony Center - 0.42 mi
- Arts District Dallas - 0.50 mi
- Swiss Ave. Historic District - 0.59 mi
- Uptown Dallas - 0.81 mi
- Deep Ellum - 0.88 mi
- Camp John Mark - 0.53 mi
- Deep Ellum Deep Elm - 0.20 mi
- Crow Collection of Asian Art - 0.41 mi
- Urban Market - 0.41 mi
- Morton H Meyerson Symphony Center - 0.44 mi
- Fountain Place - 0.47 mi
- Dallas City Hall Plaza - 0.52 mi
- Dallas Heritage Village - 0.78 mi
Airports Show all on map »
Museums
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Attractions/Entertainment
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Sheraton Dallas Hotel
400 North Olive Street, Dallas, Texas, 75201, United States