Hotel Indigo Dallas Downtown
1933 Main Street, Dallas, Texas, 75201, United States
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Room
Room
Address
1933 Main Street, Dallas, Texas, 75201, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Heating
- Snack bar
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Linens
- Carpeting
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Contactless check-in/out
- Food delivery
- Audible alarm
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
















































Click here to leave your opinion >>
Marquette (solo traveller)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Sally (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Eugene (group)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Not a lot really but it was in fairness undergoing renovations. That was a shock on our arrival.
As the hotel was undergoing renovations we accepted the tempory check in desk in the hallway. But the receptionist never once apologied for the appearance. While he wasn't rude at anytime he had a stern manner. The real proplem was hes misreading of our reservtion. We paid in advance for parking but he told us we could self park or else pay for valet parking.
Because he checked in both rooms separetly he did not see the parking included on the second room. when I pointed this out he said we should take it up with booking.com. It was only when he charged the second room more than the first room that he took interest and the valet parked the car. We didn't try breakfast as we were not expecting much based on our check in experience.
Deanna (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything at hotel indigo was amazing! They had renovations going on and it was still the best place we have ever stayed! Friendly staff, yummy food, clean and comfortable rooms! This hotel is in the perfect location!
We liked everything
Alberto (review category business travellers)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
La ubicación
Arriving at a hotel at 2:30 in the morning after a long flight, with multiple delays and total exhaustion, should have one simple reward: a ready room and a bed to rest. At Hotel Indigo Dallas Downtown, the reality was quite the opposite.
Our stay had been booked and fully paid for months in advance. However, upon arrival, the receptionist —whose name started with M— informed us that, due to a supposed “technical update,” they could not give us our room. Whether this explanation is true or not, what is completely unacceptable is that we were not warned in advance, especially when the hotel advertises a 24-hour check-in service.
What followed made the situation even worse: we were left waiting for nearly 40 minutes at 3:00 a.m., in a city we do not know, completely exhausted after our journey. It is incomprehensible that, with a confirmed reservation made months ago, the hotel did not have a room ready for guests whose late arrival was entirely foreseeable.
The lack of professionalism did not end there. When I asked to file a complaint, the receptionist refused to provide contact details for a manager or supervisor, which only increased the feeling of helplessness and poor customer service.
To make matters worse, the situation continued the next day: we left the room at 9:00 a.m., and when we returned at 11:00 p.m., we found that the room had not even been cleaned. A basic service —the absolute minimum expected from any hotel— was simply not provided, especially after such a disappointing experience.
In short, poor management, lack of foresight, inadequate customer care, and a complete absence of solutions. An experience far below what one would expect from a hotel of this category, and certainly not one I would recommend.
Llegar a un hotel a las 2:30 de la madrugada después de un vuelo largo, con retrasos y agotamiento acumulado, debería tener una única recompensa: una cama lista y una habitación preparada.
Natalie (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Good location, clean, great staff. I was upgraded to a one bedroom suite..
Restaurant and bar were closed, but that was OK. Gave me an opportunity to explore downtown.
Norman (solo traveller)
stayed in March, 2026
Guest Score 7 out of 10
Good
Good location; clean and comfortable
Re-facing going on. Terrible view
Anonymous (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Low cost for area
No microwave. Some areas under construction.
Dr. K. (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Princeton at the front desk was so nice and inviting. The room was amazing!!! The view! The wifi! The bed was comfortable. We were upgraded to a suite and it was so spacious. The hotel was in walking distance to great food. It was very close to a scooter tour we went on. There was also a beautiful park right across the street that my hubby and I walked one night.
The hotel is under construction. The valet area is not great. There was one valet guy (older black guy) who was rude and didn't get speak or get our keys. He had to come to our room later to get them. Other than that the location of the hotel was perfect.
Dr. (young couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Princeton at the front desk was so nice and inviting. The room was amazing!!! The view! The wifi! The bed was comfortable. We were upgraded to a suite and it was so spacious. The hotel was in walking distance to great food. It was very close to a scooter tour we went on. There was also a beautiful park right across the street that my hubby and I walked one night.
The hotel is under construction. The valet area is not great. There was one valet guy (older black guy) who was rude and didn't get speak or get our keys. He had to come to our room later to get them. Other than that the location of the hotel was perfect.
Antonio (Couple)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Location
Property was good.., was just under construction
Antonio (young couple)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Location
Property was good.., was just under construction
Elizabeth (Family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
The staff was wonderful, very pleasant. The TV did not work well, but they did fix it, the next day the TV did not work again. You had to pay for everything. I thought the breakfast was continental but was not, very expensive.
Elizabeth (family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
The staff was wonderful, very pleasant. The TV did not work well, but they did fix it, the next day the TV did not work again. You had to pay for everything. I thought the breakfast was continental but was not, very expensive.
Machelle (family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The rooms were comfortable and beautiful
I liked everything, I just wished I had timed my stay to when the hotel is finished Remodeling it is going to be beautiful. Only thing I would add is a mirror outside the bathroom.
Sunny A. (Family with young children)
stayed in January, 2026
Guest Score 2 out of 10
Poor
Its better to tell others that the hotel is undergoing renovation. Dont sell hotel under reconstruction.
.location is close to everywhere
Sunny (family with young children)
stayed in January, 2026
Guest Score 2 out of 10
Poor
Its better to tell others that the hotel is undergoing renovation. Dont sell hotel under reconstruction.
.location is close to everywhere
Yaniv (family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location
Didn’t updated they are under renovation no lobby no breakfast etc
Especially on cold days and weekend I missed that a lot they should say it and also charge less for that
Asked for Friday night dinner a stable to sit when I brought my food without any understanding till I asked to call the ceo or any one else
Disappointed
Alberto (review category business travellers)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Nicholas (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
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Area information
- Dallas Love Field - 5.61 mi
- Dallas Executive Airport - 8.18 mi
- Addison Airport - 13.15 mi
- Lancaster - 14.66 mi
- Mesquite Metro - 15.52 mi
- Grand Prairie Municipal - 15.74 mi
- Dallas/Fort Worth Intl Airport - 16.19 mi
- Arlington Municipal - 19.24 mi
- Mid-Way Regional - 23.52 mi
- Tokeen Seaplane Base - 29.82 mi
- Terrell Municipal [Terrell Field] - 31.03 mi
- Fort Worth Meacham International - 33.10 mi
- Fort Worth Spinks - 33.41 mi
- Fort Worth Alliance - 33.59 mi
- Denton Municipal - 37.22 mi
- Dallas Museum of Art - 0.48 mi
- Trammell and Margaret Crow Collection of Asian Art Museum - 0.54 mi
- Dallas Convention Center - 0.58 mi
- The Conspiracy Museum - 0.69 mi
- Conspiracy Museum - 0.70 mi
- Old City Park - 0.76 mi
- Dallas Holocaust Museum - 0.77 mi
- American Museum of the Miniature Arts - 0.84 mi
- The Sixth Floor Museum - 0.86 mi
- The Dallas World Aquarium Corporation - 0.61 mi
- Dallas World Aquarium - 0.64 mi
- Union Station - 0.80 mi
- Dallas Amtrak Station - 0.83 mi
- Majestic Theater - 307 f
- AT&T Performing Arts Center - 0.45 mi
- Main Street Garden Park - 394 f
- Klyde Warren Park - 0.65 mi
- Samuel Beaumont Park - 0.68 mi
- Dallas Old City Park - 0.69 mi
- Central Square Park - 0.78 mi
- Dealey Plaza Park - 0.85 mi
- Majestic Theatre - 470 f
- Plaza of the Americas - 0.36 mi
- Dallas Medical Arts Hospital - 852 f
- Cathedral Santuario de Guadalupe - 0.52 mi
- Dallas Arts District - 0.72 mi
- Texas School Book Depository - 0.81 mi
- Seven Falls - 0.25 mi
- America's Ice Garden - 0.36 mi
- Thanks-Giving Square - 0.26 mi
- Renaissance Tower - 0.44 mi
- Pioneer Plaza - 0.56 mi
- Bank of America Tower - 0.59 mi
- Tarantula Excursion Train - 0.70 mi
- John F Kennedy Memorial Plaza - 0.70 mi
- John Fitzgerald Kennedy Memorial - 0.70 mi
- West End MarketPlace - 0.80 mi
- Dealey Plaza - 0.81 mi
- Old Red Courthouse - 0.81 mi
- Morton H. Meyerson Symphony Center - 0.58 mi
- Camp John Mark - 0.63 mi
- Arts District Dallas - 0.68 mi
- Swiss Ave. Historic District - 0.70 mi
- Deep Ellum Deep Elm - 709 f
- Urban Market - 0.28 mi
- Dallas City Hall Plaza - 0.35 mi
- Fountain Place - 0.53 mi
- Crow Collection of Asian Art - 0.54 mi
- Morton H Meyerson Symphony Center - 0.61 mi
- Dallas Heritage Village - 0.62 mi
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Hotel Indigo Dallas Downtown
1933 Main Street, Dallas, Texas, 75201, United States