La Quinta by Wyndham Memphis Primacy Parkway
1236 Primacy Parkway, Memphis, Tennessee, TN 38119, United States
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Room
Address
1236 Primacy Parkway, Memphis, Tennessee, TN 38119, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- On-site parking
- kitchenware
- Designated Smoking Area
- Free Wi-Fi
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Xerox/fax in business center
Airports Show all on map »
- Memphis Intl Airport - 7.55 mi
- Olive Branch Airport - 9.34 mi
- Millington Regional Jetport - 17.81 mi
- West Memphis Municipal - 21.16 mi
Museums
- Ledbetter Lusk Gallery - 3.01 mi
Click here to leave your opinion >>
Kelvin (Solo Traveler)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything
Everything was good
Kelvin (review category business travellers)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything
Everything was good
Mccalter (young couple)
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Alpha (review category business travellers)
stayed in January, 2025
Guest Score 7 out of 10
Good
Alpha (review category business travellers)
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Alvarado (Couple)
stayed in December, 2024
Guest Score 4 out of 10
Disappointing
The price was amazing and the location is amazing right next to the highway and I few minutes away from midtown and downtown.
there is not overnight security...I say this because when the morning staff leaves, certain guests do whatever they want.plus no cameras in the halls of each floor.
Breariel (Couple)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
The location was great, the hotel
The staff could’ve been a little more chipper & welcoming to guest entering. I wasn’t greeted & he hardly made eye contact when speaking .
Teriney (Couple)
stayed in November, 2024
Guest Score 5 out of 10
Fair
The price got it for on the weekend
Smell of smoke in the hallway
Mckinney (Family with young children)
stayed in November, 2024
Guest Score 3 out of 10
Poor
Really nothing
The beds were dropping in the middle ended up with my mother rolling against me all night and the place was un-clean. The key cards didn't want to work had to go back 3 times to get them to work with in an 10 hour stay.
Laitavious (Solo Traveler)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Location
No microwave or Air
Lisa (Couple)
stayed in October, 2024
Guest Score 1 out of 10
Very Poor
Originally, we liked the value. This was our third time to stay in this hotel. Each time before the staff was friendly and quickly took care of any problems that appeared in the room, like the tv remote not working.
This time, however, all first three floors REEKED of cigarette smoke, and it is illegal in the state of Tennessee for hotels to allow smoking in their rooms. You could tell the hotel allowed this to happen freely, due to the amount of the cigarette smell pouring forth through the hallway and how heavy the stench was. It was coming from almost every room, especially on the 2nd and 3 floors.
The first room we were assigned to had no functional air conditioning unit, so we were moved to another room. However, that floor REEKED of cigarette smoke.
The next room we were sent to took two trips for me up and down and back and forth to the front desk, due to the keys not working. Then that room had no refrigerator and microwave.
At this point, I asked for a total refund so I could go choose another hotel, due to this one not being able to provide what we had paid for. The desk clerk stated that he only had the manager's name and office number and that no refund could be given to me until Monday. I inquired that there was no manager on duty that could be contacted over the week-end? I also informed the clerk that the hotel was out of compliance with the state law in TN of not being a facility allowing cigarette smoke. He stated they couldn't do anything about what customers chose to do inside the rooms.
We finally were able to move up to another floor without the reek of cigarette smoke, though I asked for the top floor to escape the smoke stench. I was informed that none of the top two floors were allowed to be used by order of the management due to them being under renovation. I saw no renovation in progress when I went up to those floors, and it should be noted that the first time we visited this hotel we were on the top floor.
Everything I stated above, plus the fact that the clerk stated to me on my last attempt to find a room that was decent, didn't stench like cigarette smoke, and had what we paid for, that this was the last time he could allow me to switch rooms. I replied to him that it had been necessary for me to switch rooms not out of choice, but due to the fact that they did not have things working or did not have what we had paid for. I did get the manager's first name and office number. I do plan to contact them on Monday morning. My husband and I visit Memphis on a regular basis, but will NEVER use this hotel again.
On another note, though the property has signs everywhere that it is a lower portion of the Wyndham chain, the clerk claimed that it was under private owners at this time.
Lisa (Couple)
stayed in October, 2024
Guest Score 5 out of 10
Fair
Did not eat breakfast. Location was fine.
Stew (Couple)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
Night time staff we couldn’t understand and weren’t very accommodating
Candi (Solo Traveler)
stayed in October, 2024
Guest Score 5 out of 10
Fair
Location and price
Front desk was rude & made me wait until he took a break on his labtop sitting in the lobby with us until I had to remind him we were waiting..Bathroom was dirty with mold/mildew and the ceiling & walls had started peeling and separating.Management knocked on the door 45min before checkout time rushing us to check out by 11am if we’re not paying for another night.Ice matching didn’t work yet filthy & vending machines didn’t give me what I purchased but was given a different selection
Shavona (Couple)
stayed in October, 2024
Guest Score 1 out of 10
Very Poor
I had to change rooms multiple times there were bugs no hot water lights and appliances didn't work
Farrar (Couple)
stayed in October, 2024
Guest Score 1 out of 10
Very Poor
We didn’t like anything.
The smoke smell was so bad we had to tell them we needed a refund. Which they said they couldn’t I would have to wait until Monday to and talk with a manager. When we arrived at the hotel nobody was at the desk they were sitting outside in the yard. When we left the guy that was at the desk went back outside in a car. I called booking.com to let them know I needed a refund.
Linda (Group Traveler)
stayed in September, 2024
Guest Score 3 out of 10
Poor
Is was unkempt. They need new beds and they need doors where the keys actually work. They changed the prices when we checked in. Not happy.
A’kerriah (Couple)
stayed in September, 2024
Guest Score 1 out of 10
Very Poor
I did not like anything about the property. I did not like the rude receptionist either.
I did not like the dirty rooms. I did not like the attitude of the employee or manager. I did not like how outdated it was. I did not like that it was not well lit and I feared for my safety. I requested a refund through the property the manager will not refund me I did not stay in this hotel room. It was a space I wanted to stay as I worked through law school . I wanted to be comfortable and this hotel did not accommodate that.
Winonah (Couple)
stayed in September, 2024
Guest Score 6 out of 10
Pleasant
The free breakfast is not good
Mcchriston (Family with young children)
stayed in August, 2024
Guest Score 6 out of 10
Pleasant
It was clean were they did breakfast
It smelled old and order of a curry smell
Thank you for your information!
Area information
- Memphis Intl Airport - 7.55 mi
- Olive Branch Airport - 9.34 mi
- Millington Regional Jetport - 17.81 mi
- West Memphis Municipal - 21.16 mi
- Lichterman Nature Center - 0.76 mi
- Ledbetter Lusk Gallery - 3.01 mi
- Yorkshire Plaza Shopping Center - 504 f
- Park Place Mall Shopping Center - 1,019 f
- Loehmanns Plaza Shopping Center - 0.32 mi
- The Regalia Shopping Center - 0.73 mi
- Balmoral Shopping Center - 0.89 mi
- Yorkshire Square Shopping Center - 0.91 mi
- East Park Village Shopping Center - 1.06 mi
- Kirby Woods Mall Shopping Center - 1.22 mi
- Eastgate Shopping Center - 1.76 mi
- Quince Station Shopping Center - 1.77 mi
- Williamsburg Square Shopping Center - 1.79 mi
- Appletree Shopping Center - 1.94 mi
- Williamsburg Village Shopping Center - 2.05 mi
- Town and Country Shopping Center - 2.12 mi
- White Station Plaza Shopping Center - 2.30 mi
- Davis Colonial Village Shopping Center - 2.51 mi
- Audubon Place Shopping Center - 2.57 mi
- Fox Meadows Shopping Center - 2.84 mi
- Oak Court Mall Shopping Center - 2.91 mi
- Mendenhall Estates Shopping Center - 2.94 mi
- Schaeffer Center of Germantown Shopping Center - 2.98 mi
- Perkins Village Shopping Center - 2.99 mi
- Laurelwood Shopping Center - 3.01 mi
- Saddle Creek North Shopping Center - 3.06 mi
- The Mall of Memphis Shopping Center - 3.09 mi
- American Way Plaza Shopping Center - 3.15 mi
- Memphis Saint Francis Hospital - 537 f
- Bright Glade Convalescent Center - 1.97 mi
- Baptist Hospital East - 2.30 mi
- Memphis University School - 0.37 mi
- Mid America Baptist Theological Seminary - 3.01 mi
- Lichterman Park - 0.57 mi
- Sea Isle Park - 1.46 mi
- May Park - 1.68 mi
- Pep Marquette Park - 2.02 mi
- Poplar Estates Parkway - 2.22 mi
- Wilson Park - 2.29 mi
- Fox Meadows Park - 2.30 mi
- Willow Park - 2.52 mi
- Riverdale Park - 2.57 mi
- Howard McVay Park - 2.77 mi
- Brennan Park - 2.89 mi
- McFarland Park - 2.95 mi
- Dixon Gallery and Gardens - 3.10 mi
- Godwin Park - 3.16 mi
- Arthur Halle Stadium - 1.77 mi
- Theatre Memphis - 2.85 mi
- Lichterman Pumping Station - 3.18 mi
Airports Show all on map »
Attractions/Entertainment
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Museums
Art Galleries Show all on map »
Other attractions
Shopping Center Show all on map »
Historical Buildings Show all on map »
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La Quinta by Wyndham Memphis Primacy Parkway
1236 Primacy Parkway, Memphis, Tennessee, TN 38119, United States