Hampton Inn Memphis-Southwind
3579 Hacks Cross Road, Memphis, Tennessee, TN 38125, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
3579 Hacks Cross Road, Memphis, Tennessee, TN 38125, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Fishing
- Canoeing
- Private check-in/check-out
- Wheelchair accessible
- outdoor pool
- shuttle service
- vending machine
- telephone
- kitchenware
- Designated Smoking Area
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Horseback Riding
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- Car rental available
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Cleaning products available
- Bicycle rental (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

































Click here to leave your opinion >>
Friend (family with young children)
stayed in May, 2026
Guest Score 3 out of 10
Poor
Breakfast was onlyfair. Tables were not sturdy,.. aĺmost burned my person wirh hot coffèe
When you reach out to the front desk...there a recording suggesting they are busy then you have go to the front desk in person
Carla (Solo Traveler)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location
Carla (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location
Miner (solo traveller)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
Louis (Family with young children)
stayed in May, 2026
Guest Score 2 out of 10
Poor
The location.
This property needs to be revamped. From the carpet on the first floor that is worn, torn, and has a smell. The rooms nightstands are falling apart. I’m pretty sure the beds were just remade after the prior guest because there were eyelashes under the pillows.. But, what we are most disappointed in was the customer service! Apparently there was a storm a few days prior that the hotel apparently could not handle. The air was out in all hallways and elevators and when we turned the hot water on the bathroom sink, the water was brown. After you let it run about a minute it cleared up. When this was addressed to the front desk “manager” she acted as if we KNEW there was a thunderstorm that blew the air up and did something to the pipes. How are out of town customers supposed to know what happened at the property? It’s not like we received a message from them letting us know they were having difficulties!!! The towels were also an issue. We had a total of 5 guests, and we ran out of towels. When my 15 year old son went to get some more he was told we were just issued towels the DAY BEFORE! Since when are towels rationed? We were then told no towels would be ready until after 10-11am. What do guests do that can’t wait 3-4 hours for a wash cloth to wash their behind? And we were asked to set all the dirty towels outside the door for pickup, so those were already gone. This whole stay was not pleasant. The customer service really is what put a damper on everything. Hilton worldwide, train your employees better. I think the manager is burnt out. There’s just some things you do not say to your patrons.
Louis (family with young children)
stayed in May, 2026
Guest Score 2 out of 10
Poor
The location.
This property needs to be revamped. From the carpet on the first floor that is worn, torn, and has a smell. The rooms nightstands are falling apart. I’m pretty sure the beds were just remade after the prior guest because there were eyelashes under the pillows.. But, what we are most disappointed in was the customer service! Apparently there was a storm a few days prior that the hotel apparently could not handle. The air was out in all hallways and elevators and when we turned the hot water on the bathroom sink, the water was brown. After you let it run about a minute it cleared up. When this was addressed to the front desk “manager” she acted as if we KNEW there was a thunderstorm that blew the air up and did something to the pipes. How are out of town customers supposed to know what happened at the property? It’s not like we received a message from them letting us know they were having difficulties!!! The towels were also an issue. We had a total of 5 guests, and we ran out of towels. When my 15 year old son went to get some more he was told we were just issued towels the DAY BEFORE! Since when are towels rationed? We were then told no towels would be ready until after 10-11am. What do guests do that can’t wait 3-4 hours for a wash cloth to wash their behind? And we were asked to set all the dirty towels outside the door for pickup, so those were already gone. This whole stay was not pleasant. The customer service really is what put a damper on everything. Hilton worldwide, train your employees better. I think the manager is burnt out. There’s just some things you do not say to your patrons.
Gunter (Solo Traveler)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location to the clinic was perfect.
The removable sprayer for the handicap shower didn't work. The sprinkler in the wall was hanging.
Gunter (solo traveller)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location to the clinic was perfect.
The removable sprayer for the handicap shower didn't work. The sprinkler in the wall was hanging.
Danielle (Solo Traveler)
stayed in April, 2026
Guest Score 5 out of 10
Fair
Room was clean and staff was nice
People walking around hotel was smoking weed didnt know if there were guest or other folks. Food was cold and very hard. Very loud in hallways
Danielle (solo traveller)
stayed in April, 2026
Guest Score 5 out of 10
Fair
Room was clean and staff was nice
People walking around hotel was smoking weed didnt know if there were guest or other folks. Food was cold and very hard. Very loud in hallways
Rayas (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The rooms the beds are always clean .
Rayas (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The rooms the beds are always clean .
Patrick (family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Didn't eat breakfast there
I love the internet and also love. The television has many channels. Also had a microwave and refrigerator.thank.
Patrick (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Didn't eat breakfast there
I love the internet and also love. The television has many channels. Also had a microwave and refrigerator.thank.
Maurla (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Matt (Family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
The chef was attentive and nice although he didn't have the right ingredients to make any good meals.
I only saw someone at the front desk 2-3 times as I entered and left the property over our 3 night stay. House keeping replaced some of our towels, but didn't make the beds or clean up the room after the first night. Since that occurred, we just hung the do not disturb sign the remainder of the time. I also had to troubleshoot a plumbing issue since no one from maintenance showed up timely and when they did, I was in the shower and they said they'd return in 10 minutes, but NEVER did at least the ~hour or so we were there after I finished showing.
Matt (family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
The chef was attentive and nice although he didn't have the right ingredients to make any good meals.
I only saw someone at the front desk 2-3 times as I entered and left the property over our 3 night stay. House keeping replaced some of our towels, but didn't make the beds or clean up the room after the first night. Since that occurred, we just hung the do not disturb sign the remainder of the time. I also had to troubleshoot a plumbing issue since no one from maintenance showed up timely and when they did, I was in the shower and they said they'd return in 10 minutes, but NEVER did at least the ~hour or so we were there after I finished showing.
Alisha (Family with young children)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The breakfast was great and the location was perfect. Everywhere I needed to go was right down the street.
The first night the water did not get hot, and the shower was stopped up. Once reported the next morning, the maintenance worker fixed it right away.
Alisha (young couple)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Alisha (family with young children)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
The breakfast was great and the location was perfect. Everywhere I needed to go was right down the street.
The first night the water did not get hot, and the shower was stopped up. Once reported the next morning, the maintenance worker fixed it right away.
Thank you for your information!
Area information
- Olive Branch Airport - 4.99 mi
- Memphis Intl Airport - 10.26 mi
- Millington Regional Jetport - 21.57 mi
- West Memphis Municipal - 25.49 mi
- Lichterman Nature Center - 4.63 mi
- Union University - 1.61 mi
- Mid America Baptist Theological Seminary - 2.77 mi
- Memphis University School - 4.82 mi
- Hacks Cross Road Park - 1.69 mi
- Franklin-Morgan Woods-Cloyes Park - 2.15 mi
- Howard McVay Park - 2.59 mi
- Farmington Park - 3.16 mi
- Cameron-Brown Park - 3.66 mi
- May Park - 3.75 mi
- Riverdale Park - 3.86 mi
- Fox Meadows Park - 4.50 mi
- Wilson Park - 4.75 mi
- Emerald Park - 4.79 mi
- Lichterman Park - 4.87 mi
- Poplar Estates Parkway - 5.13 mi
- Mooney Park - 5.45 mi
- Walter K Singleton Park - 5.45 mi
- McFarland Park - 5.89 mi
- Sea Isle Park - 6.17 mi
- Mike Rose Soccer Complex - 2.57 mi
- Arthur Halle Stadium - 5.25 mi
- Hickory Commons Shopping Center - 2.77 mi
- Exeter Village Shopping Center - 2.90 mi
- Winchester Court Shopping Center - 2.93 mi
- Schaeffer Center of Germantown Shopping Center - 3.01 mi
- Kirby Parkway Center Shopping Center - 3.01 mi
- Saddle Creek North Shopping Center - 3.23 mi
- Hickory Ridge Mall Shopping Center - 3.95 mi
- Appletree Shopping Center - 4.03 mi
- Hickory Ridge Crossing Shopping Center - 4.06 mi
- Kirby Woods Mall Shopping Center - 4.13 mi
- Plum Tree Shopping Center - 4.18 mi
- East Park Village Shopping Center - 4.40 mi
- The Regalia Shopping Center - 4.71 mi
- Loehmanns Plaza Shopping Center - 4.74 mi
- Park Place Mall Shopping Center - 4.90 mi
- Mendenhall Square Shopping Center - 5.04 mi
- Yorkshire Plaza Shopping Center - 5.09 mi
- Fox Meadows Shopping Center - 5.15 mi
- Balmoral Shopping Center - 5.19 mi
- Mendenhall Estates Shopping Center - 5.20 mi
- Yorkshire Square Shopping Center - 5.21 mi
- Town and Country Shopping Center - 5.40 mi
- Williamsburg Square Shopping Center - 6.00 mi
- Quince Station Shopping Center - 6.04 mi
- Memphis Saint Francis Hospital - 5.10 mi
- Holiday Golf Course - 5.82 mi
- Links of Whispering Woods - 6.10 mi
- Lichterman Pumping Station - 3.99 mi
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Hampton Inn Memphis-Southwind
3579 Hacks Cross Road, Memphis, Tennessee, TN 38125, United States