Canopy By Hilton Memphis Downtown
164 Union Avenue, Memphis, Tennessee, TN 38103, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
164 Union Avenue, Memphis, Tennessee, TN 38103, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- On-site parking
- telephone
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Facilities for disabled guests available
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Air conditioning in public area
- Heating in public area
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Memphis Intl Airport - 8.12 mi
- West Memphis Municipal - 10.36 mi
- Millington Regional Jetport - 17.98 mi
- Olive Branch Airport - 18.75 mi
- Tunica Airport - 35.80 mi
- Tunica Municipal - 36.02 mi
Museums
- Peabody Place Museum & Gallery - 864 f
- Belz Museum of Asian Judaic Art - 866 f
- Memphis Police Museum - 0.21 mi
- Memphis Rock n Soul Museum - 0.21 mi
- W C Handy Memphis Home and Museum - 0.24 mi
- Handy W C Museum & Gallery - 0.25 mi
- W.C. Handy's Memphis Home & Museum - 0.25 mi
- Rock and Soul Museum - 0.27 mi
- Fire Museum of Memphis - 0.37 mi
- Beale Street Blues Museum - 0.40 mi
- Mississippi River Museum at Mud Island - 0.44 mi
- Jay Etkin Gallery - 0.62 mi
- National Civil Rights Museum Lorraine Motel - 0.63 mi
- National Civil Rights Museum - 0.66 mi
Click here to leave your opinion >>
Parker (young couple)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Maggie (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
The hotel accommodation and location was good to access places of interest, Sun Records, Beale Street, various music museums.
The staff who provided breakfast service in the restaurant were welcoming and attentive. Breakfast itself provided a good variety of food.
The "hostess" on the evening of 10th May was very rude and unhelpful. This was Mother's Day in America. We checked with Hotel reception if we needed to book a meal for the evening meal, they informed us that it was not necessary. We also checked the Hotel's events calendar, a Mother's Day brunch was advertised, for which booking a table was required, nothing for the evening. We therefore, decide to eat at the Hotel. However, when we asked for a table the "hostess" informed us if we had no reservation, a table was not available. We explained we had checked beforehand and no reservation was required. She rudely repeated no table available. As it was 2000 and restaurant was shown to stay open until 2200 we said we were prepared to wait. She then informed us, also in an aggressive manner, that the restaurant was closing in 20 minutes (2020). We politely pointed out that the restaurant was shown to be open until 2200. She basically shrugged her shoulders and restated restaurant was closing in 20 minutes. I believe we were not the only people to be faced with this attitude on this night. Her unprofessional behaviour certainly did not show the restaurant in a good light. We did speak to reception, but all they did was to apologise.
Lisa (group)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Lisa (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
It was a great location
Keira (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Everything
N/a
Richey (young couple)
stayed in April, 2026
Guest Score 7 out of 10
Good
Timothy (Group Traveler)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
location was great
check in at front desk was horrible couldn,t get in our room that was already paid for and checked people in before us that came 1 hour after us along with very poor service in the restaurant we got there before 10 pm was told they were open till midnight we got our food at almost 1130 pm and there was only one other couple eating in the whole restaurant. The hotel was really nice hopefully these issues can be fixed because we would really like to stay there again.
Timothy (group)
stayed in April, 2026
Guest Score 6 out of 10
Pleasant
location was great
check in at front desk was horrible couldn,t get in our room that was already paid for and checked people in before us that came 1 hour after us along with very poor service in the restaurant we got there before 10 pm was told they were open till midnight we got our food at almost 1130 pm and there was only one other couple eating in the whole restaurant. The hotel was really nice hopefully these issues can be fixed because we would really like to stay there again.
Sharmecia (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Keira (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
N/a
Kierston (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Very clean and updated
No fridge or microwave
Kierston (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Very clean and updated
No fridge or microwave
Jennifer (Family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Broken shower with peeling floor, only 2 towels provided for the four of us & no phone in the room to contact the front desk, uncomfortable beds — & the view out of our window was a brick wall. The room was nothing like the pictures and was definitely Not worth the $300+ we were charged
Jennifer (family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Broken shower with peeling floor, only 2 towels provided for the four of us & no phone in the room to contact the front desk, uncomfortable beds — & the view out of our window was a brick wall. The room was nothing like the pictures and was definitely Not worth the $300+ we were charged
Williams (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
Valet was really the only choice for parking
Williams (review category business travellers)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
Valet was really the only choice for parking
Steve (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Good location opposite the famous Peabody Hotel and a short walk to the bars and clubs. Great comfortable rooms and bathrooms. Also has a handy coffee shop downstairs for a quick coffee and breakfast.
Bar area didn’t feel particularly friendly or comfortable. Vallet parking can get busy during peak periods.
Me'Auna (Solo Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Me'auna (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
L (Couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location was good
Sliding door to Bathroom would not stay closed.
Thank you for your information!
Area information
- Memphis Intl Airport - 8.12 mi
- West Memphis Municipal - 10.36 mi
- Millington Regional Jetport - 17.98 mi
- Olive Branch Airport - 18.75 mi
- Tunica Airport - 35.80 mi
- Tunica Municipal - 36.02 mi
- Peabody Place Museum & Gallery - 864 f
- Belz Museum of Asian Judaic Art - 866 f
- Memphis Police Museum - 0.21 mi
- Memphis Rock n Soul Museum - 0.21 mi
- W C Handy Memphis Home and Museum - 0.24 mi
- Handy W C Museum & Gallery - 0.25 mi
- W.C. Handy's Memphis Home & Museum - 0.25 mi
- Rock and Soul Museum - 0.27 mi
- Fire Museum of Memphis - 0.37 mi
- Beale Street Blues Museum - 0.40 mi
- Mississippi River Museum at Mud Island - 0.44 mi
- Jay Etkin Gallery - 0.62 mi
- National Civil Rights Museum Lorraine Motel - 0.63 mi
- National Civil Rights Museum - 0.66 mi
- Fogelman YMCA - 954 f
- AutoZone Park - 68 f
- Peabody Hotel - 183 f
- Cotton Exchange Building - 0.21 mi
- Danny Thomas-ALSAC Pavilion - 0.77 mi
- Handy Park - 917 f
- Elvis Presley Memorial Park - 0.21 mi
- Court Square - 0.24 mi
- Jefferson Davis Park - 0.39 mi
- Lee Park - 0.51 mi
- Edison Park - 0.54 mi
- Overton Park - 0.59 mi
- Navy Park - 0.66 mi
- Brinkley Park - 0.71 mi
- Army Park - 0.75 mi
- Foote Homes Park - 0.76 mi
- Emporium Shopping Center - 0.21 mi
- Civic Center Plaza Shopping Center - 0.54 mi
- Orpheum Theater - 0.27 mi
- Fedex Forum - 0.29 mi
- Memphis Cook Convention Center - 0.69 mi
- St Peter Church - 0.36 mi
- Magevney House - 0.39 mi
- Mallory-Neely House - 0.73 mi
- Woodruff-Fontaine House - 0.77 mi
- Tennessee Welcome Center - 0.41 mi
- Downtown Memphis - 0.43 mi
- Mud Island - 0.45 mi
- Mud Island Park - 0.65 mi
- Memphis Music Hall of Fame - 401 f
- Church Park - 0.23 mi
- Peabody Place - 0.24 mi
- Gibson Guitar Factory - 0.28 mi
- Robert Church Park - 0.31 mi
- Civic Center Plaza - 0.46 mi
- Volunteer Park Marina - 0.66 mi
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Canopy By Hilton Memphis Downtown
164 Union Avenue, Memphis, Tennessee, TN 38103, United States