Big Cypress Lodge
1 Bass Pro Drive, Memphis, Tennessee, TN 38105, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
1 Bass Pro Drive, Memphis, Tennessee, TN 38105, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Trouser press
- Billiards
- Bowling
- Heating
- Fax/photocopying
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- vending machine
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- Happy Hour
- Non-Smoking Rooms Available
- Board games/puzzles
- Indoor play area
- Wine/champagne
- Outdoor furniture
- Light therapy
- Temporary art galleries
- Archery
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Food delivery
- Electronic room key
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Free shuttle service
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Memphis Intl Airport - 8.95 mi
- West Memphis Municipal - 10.42 mi
- Millington Regional Jetport - 17.22 mi
- Olive Branch Airport - 19.36 mi
- Tunica Airport - 36.63 mi
- Tunica Municipal - 36.84 mi
Museums
- Mississippi River Museum at Mud Island - 0.51 mi
- Fire Museum of Memphis - 0.57 mi
- Slave Haven Burkle Estate Museum - 0.72 mi
- Peabody Place Museum & Gallery - 1.00 mi
- Belz Museum of Asian Judaic Art - 1.00 mi
- Memphis Police Museum - 1.14 mi
- Memphis Rock n Soul Museum - 1.16 mi
- W C Handy Memphis Home and Museum - 1.17 mi
- Handy W C Museum & Gallery - 1.18 mi
- W.C. Handy's Memphis Home & Museum - 1.18 mi
- Rock and Soul Museum - 1.20 mi
Click here to leave your opinion >>
Jennifer (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Ellie (group)
stayed in May, 2026
Guest Score 2 out of 10
Poor
We stayed at Big Cypress Lodge during our trip to America and, unfortunately, it was by far the worst service we experienced anywhere on our travels.
Considering we paid around $300 per room for one night, with two rooms booked, we expected a much higher standard of service and hospitality.
When we arrived, neither room was ready. We were told to leave and come back in half an hour. After returning, we then had to wait another half an hour before the rooms were finally available. The reception staff throughout this process were rude, dismissive, and not at all helpful.
Once we finally got into our rooms, although the rooms themselves were lovely, the cleanliness was unacceptable. I had to clean the bath myself because it was covered in other people’s hair.
We also booked dinner at the Lookout restaurant, which was equally disappointing. We waited an extremely long time for drinks, only to be told that none of the wines listed on the menu were actually available. Staff were carting rubbish through the restaurant while guests were dining, which completely ruined the atmosphere. My food arrived cold and had to be replaced. We were never offered dessert or asked whether we wanted anything further.
The poor service continued in the shop, where the staff were again unfriendly and unhelpful.
As British travellers, we have received exceptional service almost everywhere else we have visited in America, which made this experience stand out even more negatively. The hotel itself may be impressive to look at, but the level of customer service throughout our stay was extremely disappointing and nowhere near what you would expect for the price paid.
Kelly (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
We loved the amenities, decorations, and uniqueness.
Bottom floor closing and not being able to shop longer!
Bradley (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It was a great experience
The change machine for the arcade was out of order so we couldn't play the arcade.
Andrew (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
We really like the whole hotel, the lay out and the shuttle service was really handy
I have nothing bad to say
Brenda (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Pamela (young couple)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
David (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent amenities and experience. Loved the extra large jetted tub. Comfortable and well decorated
Monica (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
A lot to do and great restraints to eat at if you don’t want to leave.
Pat attention to when you can check in… and keep in mind you have to pay to park there for the hotel stay. Plus the incceditial fee. Granted you can get the $ back… but it is an up front cost that needs to be mentioned!
Anonymous (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
No hand soap to wash hands only shampoo, conditioner, and lotion
Jennifer (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It was so cool! From the moment we pulled in the valet was extremely nice, the luggage cart worker so nice, front desk lady so friendly, and then kept getting better and better. The bartender in the den was great, the morning waitress at walhbergers was outstanding, every worker through out the hotel and bass pro was above and beyond!
Everything was perfect!
Landry (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Comfort and features.
Late check in time.
Kayla (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Loved the room! We stayed in a standard room with 2 beds and it was amazing and more like a suite you would have in any other hotel. It was very clean, expensive but well worth every penny! The beds were comfy and the bathroom had fantastic shower and jetted tub. My kids loved everything!
The only thing I can say about the room I was not happy about was the bathroom didn’t have enough light over the sink for putting on makeup or enough light in the toilet area.
Lydia (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Being able to shop at the store then heading to your room after.
Pricey
Kay (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Emma (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Joy (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Very clean and comfortable. Room felt like you were in a personal cabin.
No complementary breakfast and couldn’t use the electric fireplace
Bobby (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Everything was amazing aside from the front counter lady lying saying Valet was complimentary when I was charged for it even though I didn't use it. The only other thing was I was surprised the stay didn't include breakfast, but that was my mistake for assuming.
Being lied to about the valet charge. Didn't use valet and was charged for it but told at check-in that it was included as complimentary whether we use it or not.
Andre (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Loved it
Nothing
Todd (solo traveller)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Thank you for your information!
Area information
- Memphis Intl Airport - 8.95 mi
- West Memphis Municipal - 10.42 mi
- Millington Regional Jetport - 17.22 mi
- Olive Branch Airport - 19.36 mi
- Tunica Airport - 36.63 mi
- Tunica Municipal - 36.84 mi
- Mississippi River Museum at Mud Island - 0.51 mi
- Fire Museum of Memphis - 0.57 mi
- Slave Haven Burkle Estate Museum - 0.72 mi
- Peabody Place Museum & Gallery - 1.00 mi
- Belz Museum of Asian Judaic Art - 1.00 mi
- Memphis Police Museum - 1.14 mi
- Memphis Rock n Soul Museum - 1.16 mi
- W C Handy Memphis Home and Museum - 1.17 mi
- Handy W C Museum & Gallery - 1.18 mi
- W.C. Handy's Memphis Home & Museum - 1.18 mi
- Rock and Soul Museum - 1.20 mi
- Fogelman YMCA - 0.86 mi
- Pyramid - 722 f
- Danny Thomas-ALSAC Pavilion - 0.48 mi
- Cotton Exchange Building - 0.91 mi
- Peabody Hotel - 0.93 mi
- AutoZone Park - 0.94 mi
- Memphis Cook Convention Center - 0.28 mi
- Brinkley Park - 0.33 mi
- Malone Park - 0.45 mi
- Greenlaw Park - 0.49 mi
- Jefferson Davis Park - 0.65 mi
- Court Square - 0.70 mi
- Overton Park - 0.72 mi
- Bickford Park - 0.91 mi
- Winchester Park - 0.94 mi
- Edison Park - 0.94 mi
- Elvis Presley Memorial Park - 1.09 mi
- Handy Park - 1.12 mi
- Morris Park - 1.16 mi
- Washington Park - 1.20 mi
- Memphis Saint Joseph Hospital - 0.46 mi
- Memphis Saint Jude Hospital - 0.54 mi
- Magevney House - 0.63 mi
- St Peter Church - 0.64 mi
- Mallory-Neely House - 1.09 mi
- Woodruff Fontaine House - 1.11 mi
- Woodruff-Fontaine House - 1.13 mi
- Mud Island - 0.50 mi
- Civic Center Plaza Shopping Center - 0.51 mi
- Emporium Shopping Center - 1.12 mi
- Mud Island Park - 0.57 mi
- Tennessee Welcome Center - 0.59 mi
- Orpheum Theater - 1.14 mi
- Volunteer Park Marina - 0.36 mi
- Civic Center Plaza - 0.48 mi
- Memphis Music Hall of Fame - 0.97 mi
- Church Park - 1.00 mi
- Peabody Place - 1.03 mi
- Gibson Guitar Factory - 1.20 mi
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Big Cypress Lodge
1 Bass Pro Drive, Memphis, Tennessee, TN 38105, United States