The Condado Plaza Hilton
999 Ashford Avenue, San Juan, Puerto Rico, 00907, United States
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999 Ashford Avenue, San Juan, Puerto Rico, 00907, United States
Overlooking the Condado Lagoon and the Atlantic Ocean, this Puerto Rico hotel offers direct access to the beaches and provides exceptional amenities, including several on-site dining options. The Condado Plaza Hilton features an ideal location only steps from stunning beaches and an endless variety of recreational activities. Guests at the hotel can also easily explore historical landmarks, museums and shopping centers. The on-site tour desk can also help arrange area excursions and activities such as water sports. With 4 on-site swimming pools, including a 24-hour fitness center and an on-site gift shop, there is something for everyone at The Condado Plaza Hilton. Guests can also take advantage of beachside hammocks, private in-room balconies and high-speed internet access. The property is a 15 minute drive from Luis Muñoz Marín International Airport.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Water sports
  • Children's playground
  • Diving
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • Poolside bar
  • vending machine
  • kitchenware
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Restaurant(s)
  • Snorkeling
  • Daily Housekeeping
  • English
  • Japanese
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • Kids' pool
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Contactless check-in/out
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The location is wonderful
It was showing its age and was looking like it needed a lot of repairs. We’ve stayed there a few other times and some of the restaurants and other things were closed.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The view was amazing, the beds were comfortable, the room was spacious, the shower was great, grounds were lovely, the pools were clean and the staff was very helpful and nice.
There was only a small lamp to light the room at night and coffee in the room was never replenished. I had to ask for cups and no water bottles were supplied in the room. That being said, I would rebook this hotel in a minute because overall these are small things and this place is truly awesome. :)
stayed in April, 2026
Guest Score 3 out of 10
Poor
The condado area.
The dirty bathroom glass doors issue the hotel has, not many options to compensate me, and right now the release the hold and jace not charged my account accordingly. This last one may cause me issues if any other items come in. I will never stay there again. Very bad and stressful experience.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
staff are doing wonderful job
elevator repair needs
stayed in April, 2026
Guest Score 5 out of 10
Fair
Location and pool were great
Was supposed to have 2 rooms with balconies and we’re not given a full balcony like our friends did that booked directly with the hotel
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The breakfast had a variety of foods to choose from. The food was delicious.
We were very satisfied with everything.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
We loved the ocean view from our room.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
I love that my husband and I were able to book the same room as our last stay in San Juan. The staff are very helpful and polite, too.
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location to the beach
Dated, and could use some TLC
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Staff
Cold shower One elevator had to wait long periods of time Needs serious upgrade
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
The property was nice.
The staff stole from my room.
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
The staff
It was old outdated and the rooms leaked the beds were old the refrigerator is in the bathroom. The hotel needs to be done over completely
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The staff and location was wonderful
Definitely needed updating
stayed in March, 2026
Guest Score 7 out of 10
Good
beach area & pool
limited resturant options and lobby bar. Gym needs improvements and rooms need to be updated due to weather damage from recent storms.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The room was great. The beach is nice there because it’s protected and safe to swim.
Nothing
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location, beach access with bar service, ocean balcony, and friendly staff. Beds were comfortable and the shower was large with good water pressure.
The single room with the toilet, shower, open closet, and coffee maker was a bit weird. Exterior needs a new paint job and there was only one elevator working in the main lobby
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Location beds and pools. The bathroom and showers were great.
stayed in January, 2026
Guest Score 7 out of 10
Good
Location was great.
No entertainment
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Small beach a lil more private and not overly crowded
The breakfast. No alternative for ppl who don’t eat pork.
stayed in January, 2026
Guest Score 5 out of 10
Fair
The view was AMAZING
Bed low, no dresser, refrigerator and coffeemaker in the bathroom, the closet in the bathroom, only a big chair to sit on
Guest reviews
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Area information

    Airports Show all on map »

    • Fernando Luis Ribas Dominicci (Isla Grande) Apt - 1.15 mi
    • Luis Munoz Marin Intl Airport - 5.43 mi
    • Diego Jimenez Torres Airport - 29.45 mi

    Museums

      Art Galleries Show all on map »
      • Contemporary Art Museum - 0.89 mi
      • National Guard Museum - 1.38 mi
      • Museo del Indio - 2.01 mi
      • Museo del Mar - 2.14 mi
      • Museum of the Sea - 2.15 mi

    Transport

      Train stations Show all on map »
      • Sagrado Corozon Station San Juan Metro - 2.20 mi
      • Sagrado Corazon Station - 2.24 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Sixto Escobar Stadium - 0.56 mi
      National Parks Show all on map »
      • Parque Sixto Escobar - 0.61 mi
      • Munoz Rivera Park - 0.65 mi
      • Parque Munoz Rivera - 0.68 mi
      • Taino Park - 1.37 mi
      • Parque Central - 1.42 mi
      • Central Park - 1.46 mi
      • San Juan Municipal Park - 1.73 mi
      • Tercer Milenio Park - 1.75 mi
      • Parque Barbosa - 2.23 mi
      • Barbosa Park - 2.25 mi
      • Parque de las Palomas - 2.37 mi
      Shopping Center Show all on map »
      • Sancture Market Place Shopping Center - 1.03 mi
      Monuments and Landmarks Show all on map »
      • Former San Juan Navy Base - 1.28 mi
      • Abraham Lincoln Statue - 2.21 mi
      Historical Buildings Show all on map »
      • VA Caribbean Healthcare System - 1.70 mi
      • San Cristobal Castle - 1.83 mi
      Beaches Show all on map »
      • Ocean Park Beach - 1.76 mi
      • Escambron Beach - 1.87 mi
      Colleges and Universities Show all on map »
      • Sacred Heart University Museum of Contemporary Puerto Rican Art - 1.97 mi
      Other Show all on map »
      • Condado Lagoon - 0.22 mi
      • San Jeronimo del Boqueron Fort - 0.22 mi
      • Ventana al Mar - 0.46 mi
      • San Juan Bay Marina - 0.48 mi
      • Plaza Rafael Cordero - 0.68 mi
      • Plaza Antonia Quinones - 0.89 mi
      • El Teatro - 1.25 mi
      • Centro Europa - 1.31 mi
      • Plaza de Armas de San Cristobal - 1.96 mi
      • Plaza Colon - 2.05 mi
      • Plaza de San Jose - 2.07 mi
      • Marina Old San Juan - 2.10 mi
      • Plaza de San Francisco (historical) - 2.18 mi
      • Plaza Salvador Brau - 2.18 mi
      • San Francisco Plaza - 2.18 mi
      • Plazoleta del Puerto - 2.18 mi
      • Plazoleta de San Juan - 2.19 mi
      • Plaza de la Marina - 2.21 mi
      • Plaza de Hostos - 2.23 mi
      • Bastion de las Palmas (historical) - 2.29 mi
      • Plaza de Baldorioty de Castro - 2.34 mi
      • Plaza de Armas - 2.34 mi
      • Paseo de la Princesa - 2.35 mi

The Condado Plaza Hilton

999 Ashford Avenue, San Juan, Puerto Rico, 00907, United States