Sheraton Old San Juan Hotel
100 Brumbaugh Street, San Juan, Puerto Rico, 00901, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
100 Brumbaugh Street, San Juan, Puerto Rico, 00901, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Private check-in/check-out
- On-site parking
- outdoor pool
- vending machine
- 24-hour security
- Accessible parking
- Concierge services
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Invoices
- Staff trained in safety protocol
- Grocery delivery
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Tour services
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Allergy-free rooms available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Stephanie (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The proximity to everything.
N/A
Luis (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Location
Room was advertised as a “garden view”, however the view was of a roof. Both at registration and departure there was only 1 staff person in attendance, causing for unacceptable delays.
Housekeeping never left a soap bar at the bathroom room sink, we had to step into the shower to use the soap dispenser.
Monnie (Group Traveler)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Not accommodating or willing to work with you regarding changes
Everything, except no shuttle
Troy (Couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Everything….
Check in was 4pm it was an additional 45 minutes late even though we requested a 3 pm check in due to coming in at 9 am from a cruise
Kathleen (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Excellent location close to the pier for ship embarkation. It was clean. It was modern in the room was extremely comfortable.
BARBARA (Family with young children)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
location was great
Service level was terrible: Waited 3 hrs to check in, rooms needed cleaning; Took 15 mins to get an untoasted bagel & cream cheese for bagel & lox order that arrived w/o same, (dinning room had less than 20 people); wait to get a drink at 5 was over 15 mins. while staff was talking among themselves.
John (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Nice atmosphere.
The thermostat in the room did not work. I had to sleep in my sweat shirt becauseof the cold temperature. The restaurant was short staffed.
Murray (Couple)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Breakfast was okay. Service was slow for coffee and condiments. Food selection was good. Workers were pleasant just super slow!
The hotel is overpriced. The elevator didn't work at one point and we had to go through the service entrance. The sheets were not clean. We had to ask for clean sheets. The room was dusty.
Stacey (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Location and the restaurant was great
Our room had a very musty odor like mildew
Mark (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great location. Accommodating staff
Clean
Too crowded
Amy (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The hotel is objectively beautiful and very clean. The staff is nice, too.
The $45 daily resort fee and the $21 daily hotel “credit” is frustrating. The only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming. Was smacked with a $180 bill upon check out for the amenities I didn’t even use..
Brian (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Amazing and perfect location.
Loved it! Will stay again for sure.
Althea (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The hotel has a great location with restaurants and business nearby. Staff was very friendly and helpful.
The breakfast was subpar. Many of the items were an additional charge and didn’t contain a variety for those you don’t eat pork. Need to have more chicken or turkey meat options
Wanda (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Thr staff and location
Jeffrey (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Access to nearby beaches & restaurants in walking distance
Prasad (Solo Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Convince of location and friendly staff
Could have some vegetarian options for breakfast. An ironing board and traditional iron would have been better rather than the steamer. Also, there are no power plugs that are assessible in the room
Tania (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The property was very nice & clean.
The only thing I could say is that the food was not so good, I was thinking that being in Puerto Rico the food was going to be more about the island.
Julie (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Good variety for breakfast, location was perfect, view was excellent, enjoyed mimosa upon arrival
Asked for late check out which was granted, but our room access was taken away 30 minutes early so we had to go to the front desk to regain access.
James (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
Completely RIPPED OFF,!!! Reserved a one-bedroom junior suite with water view and received a small back off the house room with two queen beds and a parking lot view. NOT AT ALL SATISFIED AND WILL LIKELY NEVER USE BOOKING.COM AGAIN.
See above.
Vickie (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location Room w view of piers pool was small but nice after busy day
Hot tub jets not working
Thank you for your information!
Area information
- Fernando Luis Ribas Dominicci (Isla Grande) Apt - 1.07 mi
- Luis Munoz Marin Intl Airport - 7.46 mi
- Diego Jimenez Torres Airport - 31.44 mi
- Museum of the Sea - 530 f
- Museo del Indio - 588 f
- Museo del Mar - 850 f
- Museo de Bellas Artes - 0.33 mi
- Museum of San Juan - 0.34 mi
- Museo del Grabado Latinamericano - 0.40 mi
- Museo de Arte Historia de San Juan - 0.40 mi
- Pharmacy Museum - 0.40 mi
- Museo Nuestra Raiz Africana - 0.41 mi
- Felisa Rincon de Gautier Museum - 0.43 mi
- Museo de Pablo Casals - 0.44 mi
- Taino Indian Ethno-Historic Museum - 0.51 mi
- Juan Ponce de Leon Museum - 0.51 mi
- Museum of the Americas - 0.53 mi
- Museo de las Americas - 0.56 mi
- Abraham Lincoln Statue - 0.26 mi
- Ponce de Leon Statue - 0.43 mi
- La Rogativa Statue - 0.47 mi
- San Cristobal Castle - 0.31 mi
- San Juan Bautista Cathedral - 0.38 mi
- VA Caribbean Healthcare System - 0.40 mi
- San Jose Church - 0.44 mi
- San Juan National Historic Site - 0.48 mi
- Escambron Beach - 0.36 mi
- Parque de las Palomas - 0.36 mi
- Tercer Milenio Park - 0.37 mi
- Parque de Benefencia - 0.53 mi
- Marina Old San Juan - 423 f
- Plaza de San Jose - 511 f
- Plazoleta del Puerto - 743 f
- Plaza Colon - 745 f
- Plaza de Armas de San Cristobal - 774 f
- Plaza de la Marina - 883 f
- Plaza de San Francisco (historical) - 945 f
- San Francisco Plaza - 962 f
- Plaza de Hostos - 980 f
- Plaza Salvador Brau - 996 f
- Bastion de las Palmas (historical) - 0.24 mi
- Plazoleta de San Juan - 0.24 mi
- Plaza de Armas - 0.29 mi
- Plaza de Baldorioty de Castro - 0.29 mi
- Paseo de la Princesa - 0.35 mi
- Plaza de la Catedral - 0.40 mi
- Plaza de la Fortaleza (historical) - 0.40 mi
- Old San Juan Organic Farmers Market - 0.41 mi
- Plazuela Las Monjas - 0.42 mi
- Plazuela de la Rogativa - 0.49 mi
- Plaza el Negro - 0.49 mi
- Plaza del Quinto Centenario - 0.51 mi
- Casa Blanca - 0.52 mi
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Sheraton Old San Juan Hotel
100 Brumbaugh Street, San Juan, Puerto Rico, 00901, United States