Westin New York At Times Square
270 West 43rd Street, New York City, New York, 10036, United States
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nights
1 Room With 2 Adults Change Search
Room
Room
Address
270 West 43rd Street, New York City, New York, 10036, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- kitchenware
- 24-hour security
- Concierge services
- Off-Site parking
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Allergy-free rooms available
- Cleaning products available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Bicycle rental (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Ronit (family with young children)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Terrifying check-in experience, though the hotel itself is good
I have mixed feelings about our stay. On one hand, the hotel itself is good, the facilities are fine, and everything else during our stay was perfectly okay. On the other hand, our check-in experience was an absolute nightmare.
We arrived for a late-night check-in with my children. Due to a misunderstanding between the hotel and Booking.com, the receptionists treated us with zero empathy or basic human decency. Instead of trying to resolve the issue professionally, the staff threatened to throw us out into the street late at night unless we paid for the entire 5-night stay all over again right then and there.
They refused to show any flexibility and wouldn't even consider letting us pay for just one night until the details could be cleared up with Booking.com the next morning.
This rigid, hostile, and unjust attitude from the receptionists turned our arrival into a highly stressful and anxiety-inducing encounter. As a mother arriving late at night with her children, you expect to feel safe and welcomed. Instead, we were met with pure coldness and threats that left us feeling deeply anxious and disappointed.
It is a shame that a good hotel is represented by staff who treat guests this way. While the hotel itself is fine, the management seriously needs to address the abusive behavior of their night reception staff.
Porsha (family with young children)
stayed in July, 2026
Guest Score 7 out of 10
Good
Proximity to time square
Not clean enough for the price.
Francis (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
family friendly
Nothing
Shelia (group)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Israel (group)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Lawrence (solo traveller)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Sara (family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location
Comfortable bed & pillows
Draws were falling apart & not much hanging space for 4 people
Alfredo (family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Jaime (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Walter (Family with young children)
stayed in July, 2026
Guest Score 7 out of 10
Good
location and the room
rate of the room,but this is NYC
Walter (review category business travellers)
stayed in July, 2026
Guest Score 7 out of 10
Good
location and the room
rate of the room,but this is NYC
Alexandra (young couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Jacob (Family with young children)
stayed in June, 2026
Guest Score 7 out of 10
Good
Location is perfect, close to subway, bus station, and away from the noisiest part of Times Sq. ... A/C works great.
The bathroom light keeps going off because it's on a timer. The timer needs to be longer than 2 minutes or whatever it is set at. The Wi-Fi did not work. They sent an IT guy to fix it but still wouldn't work. No fridge.
Jacob (family with young children)
stayed in June, 2026
Guest Score 7 out of 10
Good
Location is perfect, close to subway, bus station, and away from the noisiest part of Times Sq. ... A/C works great.
The bathroom light keeps going off because it's on a timer. The timer needs to be longer than 2 minutes or whatever it is set at. The Wi-Fi did not work. They sent an IT guy to fix it but still wouldn't work. No fridge.
Rita (group)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Cheryl (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Claire (family with young children)
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Perfect location in the breath of New York.
Reasonable sized room for 4 in the centre of New York.
Staff were not helpful on check in. They didn’t even direct us to the correct lift!
Limited extras for the price we paid - only 2 bottles of water in the room for 4 people and no fridge.
No breakfast included.
Matthew (family with young children)
stayed in June, 2026
Guest Score 5 out of 10
Fair
Anichani (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Manon (group)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.04 mi
- LaGuardia Airport - 6.22 mi
- Teterboro Airport - 7.41 mi
- Newark Liberty Intl Airport - 10.46 mi
- John F Kennedy Intl Airport - 13.67 mi
- Essex County Airport - 15.47 mi
- Linden - 16.55 mi
- Morristown Municipal Airport - 22.50 mi
- Westchester County Airport - 25.93 mi
- Republic - 30.17 mi
- Sampit (Hasan) Airport - 36.85 mi
- 42nd Street Port Authority Bus Terminal - 361 f
- 50th Street Station - 0.35 mi
- 34th Street Penn Station - 0.45 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.47 mi
- Penn Station - 0.52 mi
- Madame Tussaud's New York Inc - 433 f
- Rockefeller Center Christmas Tree Lighting - 0.39 mi
- The Majestic Theatre - 282 f
- Best Buy Theatre - 689 f
- August Wilson Theater - 0.45 mi
- Madame Tussaud's NY in Times Square - 451 f
- Orient Express Hotels - 0.30 mi
- New York Citys Official Visitor Informat - 0.48 mi
- Macy's - 0.48 mi
- Times Square Visitors Center & Ed Sulliv - 0.48 mi
- Broadway - 788 f
- Manhattan - 994 f
- Theatre District - 0.21 mi
- Garment District - 0.30 mi
- Bryant Park - 0.36 mi
- Diamond District - 0.47 mi
- Seventh Avenue - 0.50 mi
- Times Square - 0.21 mi
- Ed Sullivan Theater - 0.52 mi
- Ramone Aponte Park - 0.27 mi
- 42nd Street -?? Bryant Park - 0.30 mi
- Hells Kitchen Park - 0.44 mi
- Fifth Avenue Bryant Park - 0.49 mi
- Int'l Center of Photography - 0.29 mi
- Circle Line - 0.32 mi
- Rockefeller Center - 0.48 mi
- NYC Visitors and Conventions Bureau - 0.48 mi
- Manhattan Polyclinic Hospital - 0.41 mi
- New York Public Library - 0.48 mi
- Christie's auction house - 0.48 mi
- Radio City Music Hall - 0.43 mi
- Hammerstein Ballroom - 0.44 mi
- Roseland Ballroom - 0.48 mi
- Columbia University - 0.53 mi
- Madame Tussauds New York - 366 f
- Duffy Square - 788 f
- McCaffrey Playground - 944 f
- Restaurant Row - 962 f
- May Matthews Playground - 0.35 mi
- 50th Street Seventh Avenue Line - 0.36 mi
- Clinton Community Garden - 0.40 mi
- Gutenberg Playground - 0.41 mi
- Herald Square - 0.50 mi
- Elgin Botanic Garden (historical) - 0.50 mi
- Top of the Rock Observation Deck - 0.52 mi
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Westin New York At Times Square
270 West 43rd Street, New York City, New York, 10036, United States