Westin New York At Times Square
270 West 43rd Street, New York City, New York, 10036, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
270 West 43rd Street, New York City, New York, 10036, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- kitchenware
- 24-hour security
- Concierge services
- Off-Site parking
- English
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Allergy-free rooms available
- Cleaning products available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Bicycle rental (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Yoon (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The hotel is wonderful and feels safe with guards in the front and the main hotel elevators on the 2nd floor. It is the ideal location if you want to go see Broadway shows. It was so nice to come back to the room and take a rest during the day. There are so many restaurants in every direction of all different nationalities. I was really impressed by all the small businesses thriving in NY. I had to try all the amazing coffees in the nearby coffee shops in the morning. Loved our time in the city.
Steven (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Maeve (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Beautiful hotel. Very spacious rooms. Beds so comfy. Bang in the centre of time square. Next to port Authority for easy access to sub. Perfect. Best hotel I've stayed in in NYC.
100% recommend
Nothing
Erica (review category business travellers)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
location excellent to center of NY. Room was comfortable, but did not include refrigerator. Not sure that housekeeping cleaned the room because a bottle cap was on the floor when I checked in and next day was still there when I checked out it was still there. I believe they only replenished the towels and maybe change linens.
price
Christopher (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything. Facilities were nice location was perfect staff was amazing
A little Better in room dining options
Anna (family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location was good. Staff was nice. Room was always attended to.
Theabbouds (solo traveller)
stayed in May, 2026
Guest Score 3 out of 10
Poor
The only thing I liked is the amazing support from John the porter. He's a gem of a guy and is the only reason I'm writing this review because if it wasn't for him, I would have walked out of the hotel and not stayed there. His professional attitude and approach and how he calmed me down was much better than the front desk staff and their manager.
Everything other than John. I arrived at the hotel at 5:30pm and my room wasn't ready. I was told it would be ready in an hour. I needed to do some shopping anyway, even though I was jet lagged, I was fine and went out with the promise that they were going to call me when my room was ready. I returned to the hotel at 8pm, no one had called and my room was still not ready. I complained and was offered a $50 credit at their bar but all I wanted was a room to rest. 45 minutes later I was finally given a room... I was charged for the full fare, offered 15k Marriott points for the inconvenience that continued at the breakfast with the waiter insisting on seeing the voucher which I didn't know I was given until he showed me what it looked like, then charged me for the breakfast until I got to my room and brought him back the voucher and didn't believe me when I showed him the booking. What hotel in the world doesn't have a computer system to show which room has breakfast included or not and has to rely on vouchers?!?! All in all, this was by far the worst experience I've ever had at a Marriott chain hotel and especially the Westin that's supposed to be a luxury brand. They were far from it... Except for John the hero.
John (family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Deborah (young couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
The location is perfect.
Expensive, coffee machine was not working. Amenties not available.
Achi (Solo Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Made me welcome and stuff was very nice
Gym was decent and not the regular hotel sub par
Did not allow food delivery to the room
Anna (young couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
Room was a good size, bathroom good size. Location great
Reception team not very engaging. Room facilities in consistent. 1 day 1 coffee cup, next day 2, sometimes water in the room sometimes not.
Also contacted guest relations and mentioned it was our anniversary - don’t expect something to be done but got a response that they would acknowledge it and asked about dietary requirements - nothing in room and more importantly no mention of it on check in or out.
Achi (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Made me welcome and stuff was very nice
Gym was decent and not the regular hotel sub par
Did not allow food delivery to the room
Latoya (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Derya (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff are its greatest asset. Although we showed up early they had our room ready. Great location only steps from the Times Square action
The double beds, would have preferred bigger. Two adults in a double was tight
Joseph (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location and Perks
Cleaning crew didn’t swap out our drinking glasses
Romero (Group Traveler)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Comfort beds, really good gym.
There was not refrigerator in the double bed room, and it hasn’t queen beds
Joseph (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location and Perks
Cleaning crew didn’t swap out our drinking glasses
Romero (group)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Comfort beds, really good gym.
There was not refrigerator in the double bed room, and it hasn’t queen beds
Erin (group)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Veronica (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.04 mi
- LaGuardia Airport - 6.22 mi
- Teterboro Airport - 7.41 mi
- Newark Liberty Intl Airport - 10.46 mi
- John F Kennedy Intl Airport - 13.67 mi
- Essex County Airport - 15.47 mi
- Linden - 16.55 mi
- Morristown Municipal Airport - 22.50 mi
- Westchester County Airport - 25.93 mi
- Republic - 30.17 mi
- Sampit (Hasan) Airport - 36.85 mi
- 42nd Street Port Authority Bus Terminal - 361 f
- 50th Street Station - 0.35 mi
- 34th Street Penn Station - 0.45 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.47 mi
- Penn Station - 0.52 mi
- Madame Tussaud's New York Inc - 433 f
- Rockefeller Center Christmas Tree Lighting - 0.39 mi
- The Majestic Theatre - 282 f
- Best Buy Theatre - 689 f
- August Wilson Theater - 0.45 mi
- Madame Tussaud's NY in Times Square - 451 f
- Orient Express Hotels - 0.30 mi
- New York Citys Official Visitor Informat - 0.48 mi
- Macy's - 0.48 mi
- Times Square Visitors Center & Ed Sulliv - 0.48 mi
- Broadway - 788 f
- Manhattan - 994 f
- Theatre District - 0.21 mi
- Garment District - 0.30 mi
- Bryant Park - 0.36 mi
- Diamond District - 0.47 mi
- Seventh Avenue - 0.50 mi
- Times Square - 0.21 mi
- Ed Sullivan Theater - 0.52 mi
- Ramone Aponte Park - 0.27 mi
- 42nd Street -?? Bryant Park - 0.30 mi
- Hells Kitchen Park - 0.44 mi
- Fifth Avenue Bryant Park - 0.49 mi
- Int'l Center of Photography - 0.29 mi
- Circle Line - 0.32 mi
- Rockefeller Center - 0.48 mi
- NYC Visitors and Conventions Bureau - 0.48 mi
- Manhattan Polyclinic Hospital - 0.41 mi
- New York Public Library - 0.48 mi
- Christie's auction house - 0.48 mi
- Radio City Music Hall - 0.43 mi
- Hammerstein Ballroom - 0.44 mi
- Roseland Ballroom - 0.48 mi
- Columbia University - 0.53 mi
- Madame Tussauds New York - 366 f
- Duffy Square - 788 f
- McCaffrey Playground - 944 f
- Restaurant Row - 962 f
- May Matthews Playground - 0.35 mi
- 50th Street Seventh Avenue Line - 0.36 mi
- Clinton Community Garden - 0.40 mi
- Gutenberg Playground - 0.41 mi
- Herald Square - 0.50 mi
- Elgin Botanic Garden (historical) - 0.50 mi
- Top of the Rock Observation Deck - 0.52 mi
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Westin New York At Times Square
270 West 43rd Street, New York City, New York, 10036, United States