The Roger
131 Madison Avenue, New York City, New York, 10016, United States
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2 Rooms With 4 Adults 4 Children Change Search
Room
Room
Address
131 Madison Avenue, New York City, New York, 10016, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Heating
- Wheelchair accessible
- On-site parking
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Restaurant(s)
- Daily Housekeeping
- Happy Hour
- Non-Smoking Rooms Available
- Wine/champagne
- Pet bowls
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Soundproof rooms available
- Tour services
- Accessible toilet
- Professional cleaning services
- Allergy-free rooms available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Valet parking (charges may apply)

















































Click here to leave your opinion >>
Shaunik (review category business travellers)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Great location
Amazing interiors
Small rooms
Clare (family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Carole (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Eucemia (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Ivan (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Ivan (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The check-in process was smooth and efficient, and the room was ready ahead of schedule, which was greatly appreciated. The location is excellent, with everything within easy reach, including Trader Joe’s, Whole Foods, 7-Eleven, a gym, and museums.
The staff’s kindness and professionalism were impeccable. Additionally, I accidentally left a personal item in the room, and they located it and provided full assistance to arrange its pickup and shipment to Spain.
The room is a bit dark, and the gym could use some improvement for a 4-star hotel. Other than that, the hotel offers very good value for money, an excellent location, and outstanding service.
Daniel (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Amazing view of the city from the balcony. Close to where we needed to be.
N/A
Gabriella (review category business travellers)
stayed in March, 2026
Guest Score 7 out of 10
Good
Kieron (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Alberto (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Kamaria (solo traveller)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
I liked the customer service. The staff was nice. The room service was decent. I liked the skewers and fries. I liked the view from my room, the temperature, the robes, and the safe was big enough to fit my work laptop. The shower pressure and temperature was nice. I was on the fence about texting my room service order and late check out request but I got used to it. I just prefer talking to someone.
The elevator was broken so I had to take the stairs multiple times to not miss my ubers. The bathroom mirror was too dim for makeup and the shower would basically flood the entire bathroom. I had to use a bunch of towels to dry it up. They did bring me extra towels which was lovely.
Hensara (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Rachel (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Fantastic location and like the boutique feel
Fisheyes (solo traveller)
stayed in March, 2026
Guest Score 7 out of 10
Good
Easy walk to nyu langone hospital. Friendly and efficient staff. Comfy bed.
The lighting was overly complicated. The coffee area was a bit grubby. I hate kcups both for eco reasons a well as flavour.
Only 1 working elevator was problematic with lots of people waiting. . Pricey breakfast was prohibitive -- I went elsewhere.
Deniz (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Chloe (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Marc (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Room was quite good (even though it was NYC-sized). Bed was very comfortable.
There's not much of a gym.
Cloe (solo traveller)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Location
This was one of the most disappointing hotel stays I have ever had.
The first room I was given smelled strongly of fast food, was extremely small, and looked directly into a shop window and office space where people could see straight into the room. I asked to move and was given another room.
In the second room I discovered a COCKROACH!! Finding a cockroach in a hotel room in 2026 is totally unacceptable.
After raising this with the hotel I was moved again and upgraded to a suite, but the problems did not stop there. Shortly after settling in I found a woodlouse crawling across the floor of the suite. At that point I requested that the room be deep cleaned while I was out.
When I returned it was immediately obvious that this had not been done. There were tissues left on the floor, the dressing gown had not been hung up, water and glasses had not been restocked, and the area where the minibar snacks were kept was covered in dust. When I picked items up, dust literally lifted into the air.
The service experience was equally frustrating. Room service could not be ordered over the phone and required a specific app. However, the app does not accept international phone numbers, which seems extraordinary for a New York hotel that clearly receives international guests. It took roughly 45 minutes of being passed between staff members before someone was finally able to take my order.
Unfortunately the food was also extremely poor. The guacamole and chips tasted sour and inedible, the pasta dish was strangely sweet, and the chicken appeared processed rather than freshly prepared.
Between the hygiene issues, the insects in two separate rooms, the lack of proper cleaning, and the poor service, this was an extremely disappointing experience. At this price point, the standards should be far higher. Also, the staff didn’t seem that bothered about the insects in my room and there wasn’t a sense of urgency about anything.
George (review category business travellers)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Lovely dark NY tones in the room, cool architecture
Yvonne (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Very pleasant and helpful staff.
Nothing in particular
Thank you for your information!
Availability from Tue, Apr 14, 2026 To Fri, Apr 17, 2026 For 2 Rooms (Change Search)
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Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.34 mi
- LaGuardia Airport - 6.24 mi
- Teterboro Airport - 8.22 mi
- Newark Liberty Intl Airport - 10.34 mi
- John F Kennedy Intl Airport - 13.02 mi
- Essex County Airport - 15.96 mi
- Linden - 16.27 mi
- Morristown Municipal Airport - 22.83 mi
- Westchester County Airport - 26.48 mi
- Republic - 29.91 mi
- Sampit (Hasan) Airport - 36.88 mi
- Toto Music Studio - 0.22 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.48 mi
- Penn Station - 0.49 mi
- Grand Central Terminal - 0.56 mi
- Vue - 0.51 mi
- New York Landmarks Conservancy Inc - 0.54 mi
- Studio Associates Of New York Inc - 0.54 mi
- Pastel Society Of America Inc - 0.57 mi
- Skyline Associates LLC - 898 f
- Sony Wonder Technology Lab - 912 f
- Macy's - 0.43 mi
- Empire State Building - 898 f
- Worth Monument - 0.35 mi
- FlatIron Building - 0.44 mi
- Gramercy Park - 0.55 mi
- Chrysler Building - 0.60 mi
- St Patrick's Cathedral - 911 f
- New York Public Library - 0.49 mi
- Theodore Roosevelt House - 0.55 mi
- Skirball Institute of Biomolecular Medicine - 0.57 mi
- Theodore Roosevelt Birthplace National Historic Site - 0.58 mi
- Ladies Mile Historic District - 0.59 mi
- Gramercy Park Historic District - 0.59 mi
- Grand Central Station - 0.61 mi
- Morgan Library - 0.26 mi
- Circle Line - 0.61 mi
- 34th Street Herald Square - 0.31 mi
- Bryant Park - 0.55 mi
- Garment District - 0.57 mi
- Madison Square Park - 0.32 mi
- Bellevue South Park - 0.53 mi
- Saint Vartan Park - 0.54 mi
- Fifth Avenue Bryant Park - 0.55 mi
- Manhattan Mall Shopping Center - 0.33 mi
- Touro College - 0.42 mi
- Fashion Institute Of Technology - 0.50 mi
- School Of Visual Arts - 0.50 mi
- Mount Sinai-New York University Medical Center - 0.60 mi
- Crane Lake Camp - 0.56 mi
- Madison Square Garden - 0.58 mi
- 28th Street BMT Broadway Line - 0.23 mi
- Pierpont Morgan Library - 0.25 mi
- Greeley Square - 0.30 mi
- Sniffen Court Historic District - 0.32 mi
- General Worth Square - 0.35 mi
- Herald Square - 0.36 mi
- Albano Playground - 0.40 mi
- Penn Plaza Pavilion - 0.46 mi
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.48 mi
- 23rd Street IND Sixth Avenue Line - 0.48 mi
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The Roger
131 Madison Avenue, New York City, New York, 10016, United States