The Refinery Hotel
63 West 38th Street, New York City, New York, 10008, United States
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Address
63 West 38th Street, New York City, New York, 10008, United States
This New York City hotel is located in Manhattan and is 10 minutes’ walk to Times Square. The Refinery Hotel has free Wi-Fi available in public areas. The Refinery Hotel has a rooftop lounge with views of the Empire State Building. The fitness center is open 24 hours and there is also an on-site restaurant. Rooms feature a flat-screen TV and mini bar. Room service is also available. The hotel is 5 minutes’ walk to Bryant Park and the 42 Street underground rail station. Herald Square and Macy’s are less than 1 mile south of the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • Heating
  • Wheelchair accessible
  • mini bar
  • seating area
  • alarm clock
  • 24-hour security
  • Concierge services
  • Doorman
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Non-Smoking Rooms Available
  • Parking Available
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Window
  • Desk/workspace available
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Large rooms. Comfortable bed
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Convenient restaurant with good food. Excellent mid-town location. Comfortable room.
Noisy construction next door made sleep difficult. Staff made good with breakfast vouchers - much appreciated.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Employees were very attentive and helpful. Room was generous in size and pretty quiet for NYC. Location was very convenient to shopping, Times Square and theaters, restaurants and transportation. On a more quiet street in the garment district. Loved the roof top bar as well. We requested a small fridge and it came quickly, no extra charge.
The room was very dark and the largest light required you to plug and unplug it, no switch. The ice machine on our floor (7th) was broken so we had to request that. Minor hassle but for some it might be an issue.
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
When I needed to move the date of the reservation, Booking.com was unavailable by phone for days, and the Refinery was not permitted to do so. Very inefficient, burdensome, and disruptive. Also, not enough convenient electric outlets in the room.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location is great! room has good size, but a little dusty.
The Room Can be a little more updated.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
The location, the beds, the turndown service, the staff
The rugs and furniture were somewhat worn
stayed in December, 2025
Guest Score 4 out of 10
Disappointing
Absolute disappointment. Room wasn’t ready almost an hour after checkin. No compensation. No real apology. Roof top bar seemed to let in a steady stream of loud goons who tried to use our lift key to access roof. Weird place.
No way is this a five star hotel.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Spacious rooms
Small bathroom
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Staff was friendly and attentive. Room design was wonderful and a decent value for location and dates. Restaurants were good and also a decent value.
Mattresses were a bit too soft for me, but that's just me.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
The experience, the design
Breakfast is being provided by another entity, a restaurant. Options are limited and breakfast is expensive.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Perfect place in NYC
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Love the location, staff and amenities!
Nothing. It was perfect.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The ambiance, the location, the service, the noise levels were great in the rooms as well.
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Great location. Great rooms
stayed in September, 2025
Guest Score 6 out of 10
Pleasant
Great location
Overpriced, some amenities not working!
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Great location. Clean rooms. Very nice staff!
Rooms Could be bigger.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Huge rooms, very unique hotel, great location and wonderful staff
Nothing!
stayed in August, 2025
Guest Score 8 out of 10
Very Good
The staff was friendly. It was in the location we needed.
It was a bit dark and the room could be cleaner.
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
The location is excellent. The size of the rooms is also very comfortable.
Our particular room had several issues. Some of the lights would not turn on, the set up of the room was a little haphazard, and there were a few fixtures in the bathroom that seemed incredibly old and were flaking. We also had some issues upon check-in, where one of our tools was not ready until quite late after normal check in time, and the lock on the door did not work properly, despite having changed out the key three times. We also asked the front desk to make a reservation for us at the rooftop restaurant, but only we got there, after haven’t been told it was booked, they have no record of our reservation
Guest reviews
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Availability from Mon, Apr 20, 2026 To Thu, Apr 23, 2026 For 1 Room (Change Search)
Room type
Max
Options
Rate
Executive Suite
This suite comes with 1 extra large double bed.
1 x
Free cancellation
$673.87USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$575.20
$743.20
$703.20
-
-
-
-
Average nightly rate $673.87 Total (including tax) $2,330.49
1 x
Free cancellation
Free WiFi
$673.86USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$575.20
$743.20
$703.20
-
-
-
-
Average nightly rate $673.86 Total (including tax) $2,388.69
2 x
Free cancellation
Free WiFi
$673.86USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$575.20
$743.20
$703.20
-
-
-
-
Average nightly rate $673.86 Total (including tax) $2,388.69
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • Closet
  • Crib(s)
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Dishwasher
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access
  • iPod dock
  • Iron and ironing board
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Soundproofing
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
View more >>

Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 3.73 mi
    • LaGuardia Airport - 6.17 mi
    • Teterboro Airport - 7.81 mi
    • Newark Liberty Intl Airport - 10.44 mi
    • John F Kennedy Intl Airport - 13.33 mi
    • Essex County Airport - 15.74 mi
    • Linden - 16.46 mi
    • Morristown Municipal Airport - 22.70 mi
    • Westchester County Airport - 26.15 mi
    • Republic - 30.00 mi
    • Sampit (Hasan) Airport - 36.91 mi

    Transport

      Train stations Show all on map »
      • 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.28 mi
      • Penn Station - 0.33 mi
      • 42nd Street Port Authority Bus Terminal - 0.39 mi
      • 34th Street Penn Station - 0.41 mi
      • Grand Central Terminal - 0.41 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Toto Music Studio - 0.30 mi
      Zoo Show all on map »
      • Channel Gardens - 0.57 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussaud's New York Inc - 0.32 mi
      • Studio Associates Of New York Inc - 0.47 mi
      • Rockefeller Center Christmas Tree Lighting - 0.51 mi

    Other attractions

      Famous Streets Show all on map »
      • Bryant Park - 803 f
      • Garment District - 0.20 mi
      • 34th Street Herald Square - 0.23 mi
      • Broadway - 0.38 mi
      • Manhattan - 0.39 mi
      • Diamond District - 0.46 mi
      • Theatre District - 0.57 mi
      Historical Buildings Show all on map »
      • New York Public Library - 1,048 f
      • Grand Central Station - 0.45 mi
      • Christie's auction house - 0.53 mi
      Things to do Show all on map »
      • Circle Line - 1,050 f
      • Int'l Center of Photography - 0.29 mi
      • Morgan Library - 0.29 mi
      National Parks Show all on map »
      • 42nd Street -?? Bryant Park - 0.20 mi
      • Fifth Avenue Bryant Park - 0.26 mi
      Attractions Show all on map »
      • Macy's - 0.23 mi
      • Skyline Associates LLC - 0.27 mi
      • Madame Tussaud's NY in Times Square - 0.32 mi
      • Orient Express Hotels - 0.34 mi
      • American Girl Place - 0.57 mi
      Monuments and Landmarks Show all on map »
      • Empire State Building - 0.27 mi
      • Times Square - 0.47 mi
      • Chrysler Building - 0.51 mi
      Shopping Center Show all on map »
      • Manhattan Mall Shopping Center - 0.29 mi
      Theatres Show all on map »
      • Best Buy Theatre - 0.36 mi
      • The Majestic Theatre - 0.43 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Madison Square Garden - 0.43 mi
      • Hammerstein Ballroom - 0.45 mi
      • Radio City Music Hall - 0.57 mi
      Other Show all on map »
      • Herald Square - 856 f
      • Pierpont Morgan Library - 0.29 mi
      • Greeley Square - 0.30 mi
      • Madame Tussauds New York - 0.33 mi
      • Penn Plaza Pavilion - 0.35 mi
      • Duffy Square - 0.43 mi
      • 28th Street BMT Broadway Line - 0.51 mi
      • 28th Street IRT Broadway -?? Seventh Avenue Line - 0.52 mi
      • Sniffen Court Historic District - 0.52 mi
      • McCaffrey Playground - 0.55 mi
      • Elgin Botanic Garden (historical) - 0.57 mi

The Refinery Hotel

63 West 38th Street, New York City, New York, 10008, United States