The Refinery Hotel
63 West 38th Street, New York City, New York, 10008, United States
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US: +1 888-428-0763
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Address
63 West 38th Street, New York City, New York, 10008, United States
This New York City hotel is located in Manhattan and is 10 minutes’ walk to Times Square. The Refinery Hotel has free Wi-Fi available in public areas. The Refinery Hotel has a rooftop lounge with views of the Empire State Building. The fitness center is open 24 hours and there is also an on-site restaurant. Rooms feature a flat-screen TV and mini bar. Room service is also available. The hotel is 5 minutes’ walk to Bryant Park and the 42 Street underground rail station. Herald Square and Macy’s are less than 1 mile south of the hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Refrigerator
  • bathrobes
  • Heating
  • Wheelchair accessible
  • mini bar
  • seating area
  • vending machine
  • telephone
  • alarm clock
  • 24-hour security
  • Concierge services
  • Daily Newspaper
  • Doorman
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Non-Smoking Rooms Available
  • Parking Available
  • smoking allowed
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • ATM or cash withdraw on site
  • Body thermometer available
  • CCTV security in common areas
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Toiletries provided
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Window
  • Desk/workspace available
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Location was amazing! Reception staff was amazing!
You have to go to the reception to get bottled water. Staff in hotel restaurant was not too friendly.
stayed in May, 2024
Guest Score 7 out of 10
Good
Good location, great staff, good housekeeping and great shower with plenty of towels
Too much clutter of booze etc on the flat surfaces. You need a nice small reading light on each side of bed. No place to put suitcases
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
This hotel was awesome. Great location, the staff amazing, the restaurants from the hotel are 10/10. I would select it again for sure!
A bit noiser at night but nothing aweful. For real, the hotel was great!
stayed in May, 2024
Guest Score 4 out of 10
Disappointing
I enjoyed having the jazz on the ground floor of the hotel
It was my second stay there, no comparison with the first one 5 years ago. The room I got needed maintenance, the desk lamp was held together by sticky tape; the blinds were half broken, the windows old and let through all the street noise, there was no view to speak of, the glass of the painting in the bathroom was full of some splatters that wouldn't come off when I tried to wash them off; and the back of the mini fridge by the bedside, when when moved away from the wall in search of an accidentally dropped earring, looked so fun of dust it was obvious it had never been moved and cleaned out since it was first brought there years ago. Refinery management - take note and get your act together! You can do better!
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 5 out of 10
Fair
Location and roof top restaurant
The panel for the air/heat attached to the wall fell off in middle of the night and we could not put it back on. We tried repeatedly but it kept falling off. We notified the front desk at checkout.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
The location! Times Square is literally a few blocks away. You can walk to Broadway.
You need to go to the reception to get bottled water.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
Really nice rooms, lobby and bars. The staff were incredible! They went above and beyond at each interaction.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
stayed in April, 2024
Guest Score 8 out of 10
Very Good
Location, staff, Parker and Quinn, Winnys, service, view
Asked for room with empire state view. Disappointing that we didnt get one.
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
stayed in April, 2024
Guest Score 7 out of 10
Good
Very comfortable bed, central location
Bathroom was extremely small, taps on sink tended to flood sink area. Service felt impersonal.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
"Keep smiling - it makes people wonder where you've been" This motto is nailing it. From pre-arrival communication to Front Desk to room to drinks and restaurant to door - outstanding service throughout! Our room had a lovely view of the Empire State Building, was spacious and equipped with everything you need. The bar and the restaurant offer great food and drinks, the Rooftop is great for a good time and the location is awesome to get to all the sights ans places you have in mind.
stayed in April, 2024
Guest Score 9 out of 10
Wonderful
It's a stylish boutique hotel in the Garment District, strategically located just 10 min walk to the Empire State Building or Broadway, 5 min to the Fifth Avenue and 30 min to the Central Park. The reception staff are friendly, polite and super efficient. I hadn't had more speedy check-in or check-out for years. Our Privilege room had 2 queen sized beds (which were very comfortable) and was spacious enough for New York. The mini bar was fully stocked and room amenities were pleasant.
Shower: the water pressure is too low and it takes 2-3 minutes for the running water to reach the comfortable temperature. Breakfast: there's no conventional hotel breakfast, a la carte is offered in the bistro. The choice is quite limited and the service is of variable friendliness
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
great location and room
Guest reviews
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Availability from Thu, Sep 18, 2025 To Sun, Sep 21, 2025 For 1 Room (Change Search)
Room type
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Rate
Studio Two Queen Beds
This studio includes 12-foot ceilings, custom artwork and a flat-screen cable tv. there is also a desk that looks like a 20th century sewing machine.
2 x
Free cancellation
$534.22USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$550.05
$512.05
$540.55
-
Average nightly rate $534.22 Total (including tax) $1,849.71
2 x
Free cancellation
Free WiFi
$534.21USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$550.05
$512.05
$540.55
-
Average nightly rate $534.21 Total (including tax) $1,916.55
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • Closet
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access
  • iPod dock
  • Iron and ironing board
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Soundproofing
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
View more >>
Studio King Room
This studio includes 12-foot ceilings, custom artwork and a flat-screen cable tv. there is also a desk that looks like a 20th century sewing machine.
2 x
Free cancellation
$572.22USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$588.05
$550.05
$578.55
-
Average nightly rate $572.22 Total (including tax) $1,980.53
2 x
Free cancellation
Free WiFi
$572.21USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$588.05
$550.05
$578.55
-
Average nightly rate $572.21 Total (including tax) $2,045.01
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • Closet
  • Crib(s)
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access
  • iPod dock
  • Iron and ironing board
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Soundproofing
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
View more >>
Deluxe Two Queen Beds
Featuring views of new york city, this room also includes a flat-screen cable tv and 12-foot ceilings.
2 x
Free cancellation
$619.72USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$664.05
$626.05
$569.05
-
Average nightly rate $619.72 Total (including tax) $2,144.05
3 x
Free cancellation
Free WiFi
$619.71USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$664.05
$626.05
$569.05
-
Average nightly rate $619.71 Total (including tax) $2,205.60
4 x
Free cancellation
Free WiFi
$619.71USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$664.05
$626.05
$569.05
-
Average nightly rate $619.71 Total (including tax) $2,205.60
2 x
Free cancellation
Free WiFi
$619.71USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$664.05
$626.05
$569.05
-
Average nightly rate $619.71 Total (including tax) $2,205.60
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • Closet
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access
  • iPod dock
  • Iron and ironing board
  • Laptop safe
  • Linens
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Soundproofing
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
View more >>
Executive Suite
This suite comes with 1 extra large double bed.
2 x
Free cancellation
$724.22USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$740.05
$702.05
$730.55
-
Average nightly rate $724.22 Total (including tax) $2,503.83
2 x
Free cancellation
Free WiFi
$724.21USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
$740.05
$702.05
$730.55
-
Average nightly rate $724.21 Total (including tax) $2,558.91
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Carpeting
  • Closet
  • Crib(s)
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access
  • iPod dock
  • Iron and ironing board
  • Laptop safe
  • Mini bar
  • Mirror
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Soundproofing
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • TV
View more >>

Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 3.73 mi
    • LaGuardia Airport - 6.17 mi
    • Teterboro Airport - 7.81 mi
    • Newark Liberty Intl Airport - 10.44 mi
    • John F Kennedy Intl Airport - 13.33 mi
    • Essex County Airport - 15.74 mi
    • Linden - 16.46 mi
    • Morristown Municipal Airport - 22.70 mi
    • Westchester County Airport - 26.15 mi
    • Republic - 30.00 mi
    • Sampit (Hasan) Airport - 36.91 mi

    Transport

      Train stations Show all on map »
      • 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.28 mi
      • Penn Station - 0.33 mi
      • 42nd Street Port Authority Bus Terminal - 0.39 mi
      • 34th Street Penn Station - 0.41 mi
      • Grand Central Terminal - 0.41 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Toto Music Studio - 0.30 mi
      Zoo Show all on map »
      • Channel Gardens - 0.57 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussaud's New York Inc - 0.32 mi
      • Studio Associates Of New York Inc - 0.47 mi
      • Rockefeller Center Christmas Tree Lighting - 0.51 mi

    Other attractions

      Famous Streets Show all on map »
      • Bryant Park - 803 f
      • Garment District - 0.20 mi
      • 34th Street Herald Square - 0.23 mi
      • Broadway - 0.38 mi
      • Manhattan - 0.39 mi
      • Diamond District - 0.46 mi
      • Theatre District - 0.57 mi
      Historical Buildings Show all on map »
      • New York Public Library - 1,049 f
      • Grand Central Station - 0.45 mi
      • Christie's auction house - 0.53 mi
      Things to do Show all on map »
      • Circle Line - 1,050 f
      • Int'l Center of Photography - 0.29 mi
      • Morgan Library - 0.29 mi
      National Parks Show all on map »
      • 42nd Street -?? Bryant Park - 0.20 mi
      • Fifth Avenue Bryant Park - 0.26 mi
      Attractions Show all on map »
      • Macy's - 0.23 mi
      • Skyline Associates LLC - 0.27 mi
      • Madame Tussaud's NY in Times Square - 0.32 mi
      • Orient Express Hotels - 0.34 mi
      • American Girl Place - 0.57 mi
      Monuments and Landmarks Show all on map »
      • Empire State Building - 0.27 mi
      • Times Square - 0.46 mi
      • Chrysler Building - 0.51 mi
      Shopping Center Show all on map »
      • Manhattan Mall Shopping Center - 0.29 mi
      Theatres Show all on map »
      • Best Buy Theatre - 0.36 mi
      • The Majestic Theatre - 0.43 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Madison Square Garden - 0.43 mi
      • Hammerstein Ballroom - 0.45 mi
      • Radio City Music Hall - 0.57 mi
      Other Show all on map »
      • Herald Square - 856 f
      • Pierpont Morgan Library - 0.29 mi
      • Greeley Square - 0.30 mi
      • Madame Tussauds New York - 0.33 mi
      • Penn Plaza Pavilion - 0.35 mi
      • Duffy Square - 0.43 mi
      • 28th Street BMT Broadway Line - 0.51 mi
      • 28th Street IRT Broadway -?? Seventh Avenue Line - 0.52 mi
      • Sniffen Court Historic District - 0.52 mi
      • McCaffrey Playground - 0.55 mi
      • Elgin Botanic Garden (historical) - 0.57 mi

The Refinery Hotel

63 West 38th Street, New York City, New York, 10008, United States