The Refinery Hotel
63 West 38th Street, New York City, New York, 10008, United States
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Room
Room
Address
63 West 38th Street, New York City, New York, 10008, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Heating
- Wheelchair accessible
- mini bar
- seating area
- telephone
- alarm clock
- 24-hour security
- Concierge services
- Doorman
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- French
- Italian
- Polish
- Portuguese
- Russian
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Ticket services
- Contactless check-in/out
- Food delivery
- Audible alarm
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- TV & Movies/Shows
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
































Click here to leave your opinion >>
James (young couple)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Great location for Broadway, MSG & Central Park. Stylish boutique hotel with great staff.
Wished could get into amazing jazz bar easier!
Ashley (solo traveller)
stayed in October, 2026
Guest Score 7 out of 10
Good
The location was good. The rooms were good sized.
I didn’t care for the shower. The temperature could not be controlled and the water only sprayed in a narrow fashion.
Christopher (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
The hotel was a great location, close in proximity to lots of attractions and easy to have as a home base. The space of the room was great, didn't feel on top of each other and gave us the flexibility we needed.
A few details about the room could have been better. There was no refrigerator in the room, which we always appreciate when traveling and have come to expect. Some noise from stress but overall pretty quiet room.
Johns (Family with young children)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
*Excellent*, friendly staff; lovely room, great location! Refinery was recommended by a friend and really lived up to the recommendation!
Pillows need replacing (too soft and flat), and the elevators are quite slow.
Johns (family with young children)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
*Excellent*, friendly staff; lovely room, great location! Refinery was recommended by a friend and really lived up to the recommendation!
Pillows need replacing (too soft and flat), and the elevators are quite slow.
Donna (Couple)
stayed in September, 2026
Guest Score 7 out of 10
Good
The bedding could have been more lux but over all it was a nice stay
Donna (young couple)
stayed in September, 2026
Guest Score 7 out of 10
Good
The bedding could have been more lux but over all it was a nice stay
Daniela (Solo Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The hotel was a pleasant surprise. The room was very comfortable and even being in the middle of everything it was very quiet.
The Rooftop, the Jazz Bar and the restaurant were excellent, although it would be have been helpful to know that I needed to make a reservation if I wanted to have dinner at the Rooftop.
The staff was very friendly and helpful.
Great location to walk to main areas in Manhattan!
Daniela (solo traveller)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The hotel was a pleasant surprise. The room was very comfortable and even being in the middle of everything it was very quiet.
The Rooftop, the Jazz Bar and the restaurant were excellent, although it would be have been helpful to know that I needed to make a reservation if I wanted to have dinner at the Rooftop.
The staff was very friendly and helpful.
Great location to walk to main areas in Manhattan!
Sam (review category business travellers)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Jaber (Solo Traveler)
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Only location.
The rooms not clean, no coffee machine or tea machines. Housekeeping is not responding. Very high price comparing to other hotels.
Hugo (young couple)
stayed in September, 2026
Guest Score 7 out of 10
Good
Jaber (solo traveller)
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Only location.
The rooms not clean, no coffee machine or tea machines. Housekeeping is not responding. Very high price comparing to other hotels.
jackie (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Perfect location. Attentive staff. Great rooms. Beautiful rooftop bar.
Nothing
Susan (family with young children)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Very well presented and clean. Lovely restaurant on the roof. Very helpful staff. Great location close to Times Square and Broadway. Able to check our bags in before our stay and leave them there after our check out time, which really helped so that we didn’t have to carry bags around New York.
Nothing
Jackie (young couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Perfect location. Attentive staff. Great rooms. Beautiful rooftop bar.
Nothing
Nuri (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Amazing character and relaxing vibe.
Not all rooms the same size but the staff took great care of us!
Nuri (young couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Amazing character and relaxing vibe.
Not all rooms the same size but the staff took great care of us!
Mary D. (Family with young children)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
One staff member saw me and my son wet and bedraggled from our ride leaving us 5 blocks from hotel in the rain (pay attention, self!) and found me later with a small gift from the hotel. A manager was super kind, even finding an extra hour for late checkout when my train was delayed. They gave good recs for coffee shops and helped me find a dog park. Room was surprisingly large for NYc. So, a lot to like.
Mary (family with young children)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
One staff member saw me and my son wet and bedraggled from our ride leaving us 5 blocks from hotel in the rain (pay attention, self!) and found me later with a small gift from the hotel. A manager was super kind, even finding an extra hour for late checkout when my train was delayed. They gave good recs for coffee shops and helped me find a dog park. Room was surprisingly large for NYc. So, a lot to like.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.73 mi
- LaGuardia Airport - 6.17 mi
- Teterboro Airport - 7.81 mi
- Newark Liberty Intl Airport - 10.44 mi
- John F Kennedy Intl Airport - 13.33 mi
- Essex County Airport - 15.74 mi
- Linden - 16.46 mi
- Morristown Municipal Airport - 22.70 mi
- Westchester County Airport - 26.15 mi
- Republic - 30.00 mi
- Sampit (Hasan) Airport - 36.91 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.28 mi
- Penn Station - 0.33 mi
- 42nd Street Port Authority Bus Terminal - 0.39 mi
- 34th Street Penn Station - 0.41 mi
- Grand Central Terminal - 0.41 mi
- Toto Music Studio - 0.30 mi
- Channel Gardens - 0.57 mi
- Madame Tussaud's New York Inc - 0.32 mi
- Studio Associates Of New York Inc - 0.47 mi
- Rockefeller Center Christmas Tree Lighting - 0.51 mi
- Bryant Park - 803 f
- Garment District - 0.20 mi
- 34th Street Herald Square - 0.23 mi
- Broadway - 0.38 mi
- Manhattan - 0.39 mi
- Diamond District - 0.46 mi
- Theatre District - 0.57 mi
- New York Public Library - 1,048 f
- Grand Central Station - 0.45 mi
- Christie's auction house - 0.53 mi
- Circle Line - 1,050 f
- Int'l Center of Photography - 0.29 mi
- Morgan Library - 0.29 mi
- 42nd Street -?? Bryant Park - 0.20 mi
- Fifth Avenue Bryant Park - 0.26 mi
- Macy's - 0.23 mi
- Skyline Associates LLC - 0.27 mi
- Madame Tussaud's NY in Times Square - 0.32 mi
- Orient Express Hotels - 0.34 mi
- American Girl Place - 0.57 mi
- Empire State Building - 0.27 mi
- Times Square - 0.47 mi
- Chrysler Building - 0.51 mi
- Manhattan Mall Shopping Center - 0.29 mi
- Best Buy Theatre - 0.36 mi
- The Majestic Theatre - 0.43 mi
- Madison Square Garden - 0.43 mi
- Hammerstein Ballroom - 0.45 mi
- Radio City Music Hall - 0.57 mi
- Herald Square - 856 f
- Pierpont Morgan Library - 0.29 mi
- Greeley Square - 0.30 mi
- Madame Tussauds New York - 0.33 mi
- Penn Plaza Pavilion - 0.35 mi
- Duffy Square - 0.43 mi
- 28th Street BMT Broadway Line - 0.51 mi
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.52 mi
- Sniffen Court Historic District - 0.52 mi
- McCaffrey Playground - 0.55 mi
- Elgin Botanic Garden (historical) - 0.57 mi
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The Refinery Hotel
63 West 38th Street, New York City, New York, 10008, United States