The Refinery Hotel
63 West 38th Street, New York City, New York, 10008, United States
US: +1 888-428-0763
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Room
Room
Address
63 West 38th Street, New York City, New York, 10008, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Refrigerator
- Heating
- Wheelchair accessible
- mini bar
- seating area
- vending machine
- telephone
- alarm clock
- 24-hour security
- Concierge services
- Daily Newspaper
- Doorman
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- French
- Italian
- Polish
- Portuguese
- Russian
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- smoking allowed
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- Audible alarm
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

































Click here to leave your opinion >>
Naiema (young couple)
stayed in June, 2025
Guest Score 7 out of 10
Good
Susan (family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Excellent, professional service. Comfortable beds. Nice finishes in bathroom.
It is a dark and moody hotel. If you want light and bright, this is not it.
Claudia (family with young children)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Fantastic location and great staff! Great communication from staff via text making us aware of what was going on and checking if we needed anything. Very spacious room for being NYC. Also, I had read a review that mention elevator delay, we had no problem at all with that.
All great!
Oldford (solo traveller)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Raymond was great to work with.
Restaurant was too loud
Ryan (solo traveller)
stayed in June, 2025
Guest Score 3 out of 10
Poor
Julie (group)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Location is phenomenal!
The room we booked was small, shower handle was coming off and it was immaculately cleaned.
Anonymous (young couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Convenient restaurant with good food. Excellent mid-town location. Comfortable room.
Noisy construction next door made sleep difficult. Staff made good with breakfast vouchers - much appreciated.
Nawal (group)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Lee (review category business travellers)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Shweta (solo traveller)
stayed in May, 2025
Guest Score 1 out of 10
Very Poor
Altug (group)
stayed in May, 2025
Guest Score 7 out of 10
Good
Younus (review category business travellers)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Krystle (family with young children)
stayed in May, 2025
Guest Score 5 out of 10
Fair
Lobby was beautiful, staff was friendly.
Room smelled like mildew. Hallways very dark. I couldnt help but to question the cleanliness.
Mcmenamin (family with young children)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Hicham (family with young children)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Spacious rooms, incredibly comfortable and large beds, and a fantastic location. Highly recommend for anyone looking for comfort and convenience in the heart of New York.
was surprised there were no in-room coffee options like an espresso machine, and water wasn’t complimentary — something most hotels of this level usually offer.
Alina (family with young children)
stayed in May, 2025
Guest Score 3 out of 10
Poor
Location was good
The room was very dusty. I repeatedly asked for attention to be paid to the dust, which was making it almost impossible for my child to breathe. The cleaning lady only cleaned the bathroom, leaving thick layers of dust on the beds, table, windowsills, in the corners, and on all surfaces.
There was a pervasive smell of marijuana everywhere — coming from the ventilation, and even from those who opened the doors for us at the entrance. Everyone seemed to reek of marijuana. It felt as if smoking marijuana in the hotel was somehow allowed. We were extremely disappointed by this.
Drusor (review category business travellers)
stayed in May, 2025
Guest Score 5 out of 10
Fair
Roof bar
Amenities in the room and space in the wardrobe
Smadar (family with young children)
stayed in May, 2025
Guest Score 2 out of 10
Poor
the property shouldn’t be rate as 5 star Hotel !!
cleaning is very poor, and all facilities is not in level of 5 star hotel
Stephen (family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Jemma (family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
A great hotel in a fabulous location, offered free bottled water at reception at any time and free wine every day between 1pm and 7pm! The food in the hotel restaurant was lovely - had a breakfast and a dinner there during our stay when we were too tired to go out anywhere else. The staff were super friendly and helpful. Beds are very comfy and it was clean and the turndown service each night was a lovely touch. Would stay again.
Our room didn't really get any sunlight so was a little dark but we didn't really spend much time inside apart from sleeping.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.73 mi
- LaGuardia Airport - 6.17 mi
- Teterboro Airport - 7.81 mi
- Newark Liberty Intl Airport - 10.44 mi
- John F Kennedy Intl Airport - 13.33 mi
- Essex County Airport - 15.74 mi
- Linden - 16.46 mi
- Morristown Municipal Airport - 22.70 mi
- Westchester County Airport - 26.15 mi
- Republic - 30.00 mi
- Sampit (Hasan) Airport - 36.91 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.28 mi
- Penn Station - 0.33 mi
- 42nd Street Port Authority Bus Terminal - 0.39 mi
- 34th Street Penn Station - 0.41 mi
- Grand Central Terminal - 0.41 mi
- Toto Music Studio - 0.30 mi
- Channel Gardens - 0.57 mi
- Madame Tussaud's New York Inc - 0.32 mi
- Studio Associates Of New York Inc - 0.47 mi
- Rockefeller Center Christmas Tree Lighting - 0.51 mi
- Bryant Park - 803 f
- Garment District - 0.20 mi
- 34th Street Herald Square - 0.23 mi
- Broadway - 0.38 mi
- Manhattan - 0.39 mi
- Diamond District - 0.46 mi
- Theatre District - 0.57 mi
- New York Public Library - 1,049 f
- Grand Central Station - 0.45 mi
- Christie's auction house - 0.53 mi
- Circle Line - 1,050 f
- Int'l Center of Photography - 0.29 mi
- Morgan Library - 0.29 mi
- 42nd Street -?? Bryant Park - 0.20 mi
- Fifth Avenue Bryant Park - 0.26 mi
- Macy's - 0.23 mi
- Skyline Associates LLC - 0.27 mi
- Madame Tussaud's NY in Times Square - 0.32 mi
- Orient Express Hotels - 0.34 mi
- American Girl Place - 0.57 mi
- Empire State Building - 0.27 mi
- Times Square - 0.46 mi
- Chrysler Building - 0.51 mi
- Manhattan Mall Shopping Center - 0.29 mi
- Best Buy Theatre - 0.36 mi
- The Majestic Theatre - 0.43 mi
- Madison Square Garden - 0.43 mi
- Hammerstein Ballroom - 0.45 mi
- Radio City Music Hall - 0.57 mi
- Herald Square - 856 f
- Pierpont Morgan Library - 0.29 mi
- Greeley Square - 0.30 mi
- Madame Tussauds New York - 0.33 mi
- Penn Plaza Pavilion - 0.35 mi
- Duffy Square - 0.43 mi
- 28th Street BMT Broadway Line - 0.51 mi
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.52 mi
- Sniffen Court Historic District - 0.52 mi
- McCaffrey Playground - 0.55 mi
- Elgin Botanic Garden (historical) - 0.57 mi
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The Refinery Hotel
63 West 38th Street, New York City, New York, 10008, United States