The Plaza
Fifth Avenue And Central Park South, New York City, New York, 10019, United States
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
Fifth Avenue And Central Park South, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Wheelchair accessible
- mini bar
- telephone
- blackout curtains
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Arabic
- Bulgarian
- Croatian
- French
- German
- Greek
- Hindi
- Hungarian
- Italian
- Korean
- Malay
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Turkish
- Ukrainian
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- gift/souvenir shop
- taxi service
- Shops on site
- Electric vehicle charging station
- Sofa
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Free face masks
- Chinese [Mandarin]
- Chinese [Cantonese]
- Grocery delivery
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- DVD/CD/Blu-ray player
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining


















































Click here to leave your opinion >>
Robert (Family with Young Children)
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Room was great.
Surprise fees not explained. There are fees that are charged daily, that you receive a credit for food and room service. So I was charged, but missed out on using because it was not explained at check in. They should be up front and charge a flat price.
Verified Hotel Guest (Family with Young Children)
stayed in February, 2024
Guest Score 8 out of 10
Very Good
The location and overall quality of the hotel are excellent.
I did not get the room I thought I was paying for. The bathtub was broken (fixed after a handyman visit) and the TV did not work (was never fixed). I was surprised.
Hildur (Family with Young Children)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Beautiful . Good atmosphere. Nice staff. Good location
Edward (Solo Traveler)
stayed in October, 2023
Guest Score 1 out of 10
Very Poor
The worst 5 star hotel Ive ever stayed in. Arrogant staff and unwilling to help!
Maree (Family with Young Children)
stayed in October, 2023
Guest Score 7 out of 10
Good
The room was lovely
Well, it's the most expensive??? Hotel in NYC so we expected more. It's basically a tourist attraction... so busy with sightseers, dirty red carpet at entrance, service was only so so. Not worth the money. Of course, if you have money to throw away go right ahead....
Kevin (Traveling as Couple)
stayed in October, 2023
Guest Score 2 out of 10
Poor
Good location. Some concierge staff were great
Reception staff were rude and unhelpful some male concierge staff equally rude. This is not a 5star hotel its glory has long since faded. Very disappointing and expensive stay.
Adam (Traveling as Couple)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
The only thing was I had booked a massage two months prior and they didnt have my reservation
Naomi (Business Traveler)
stayed in October, 2023
Guest Score 4 out of 10
Disappointing
The restaurant, bar and reception staff were all very friendly and accommodating. The location of this hotel is excellent.
The vegan breakfast options here were very limited (there was basically oatmeal and fruit) but my main issue was that the doorman/security was rude and intimidating, and seemed to have a grudge against me for no good reason. On my first night, a security guy came to my bedroom door and knocked loudly around midnight to say there had been a noise complaint - even though I was in the room alone and working quietly on my laptop. I had to open the door to show him that there was nothing going on inside my room, despite the fact that I was wearing my pyjamas. On the third day of my stay, I asked the hotel doorman if a colleague could join me in the lobby for coffee/a meeting. The doorman told me that he couldn't, but in a rude and somewhat aggressive manner - questioning me about how I knew this person and what line of work we did (I truthfully told him we were environmental reporters here for Climate Week). My colleague then walked away and I entered the hotel alone. I went back to my room and a few moments later the doorman showed up, asked me if I had anyone hiding in my room (I showed him that I didn't) and then angrily threatened to eject me from the hotel if I tried to sneak anyone inside. I asked him "why would I do that?", and he just repeated his stern warning. I was upset and shaken by this odd encounter and immediately reported the incident to the front desk, where a man apologized but didn't do anything further than that. I paid a lot of money to stay at this "prestigious" hotel, and was there to report on the Earthshot summit being held site on behalf of a prominent environmental charity. I doubt I'll stay there again given how i was treated.
Matthieu (Traveling as Couple)
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
Karic (Business Traveler)
stayed in October, 2023
Guest Score 10 out of 10
Exceptional
Nikoletta (Traveling as Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Everything
Nothing
Ajaee (Solo Traveler)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Very friendly staff and clean atmosphere. I loved that I was able to work and have lunch.
No complaints :)
Kyli (Family with Young Children)
stayed in September, 2023
Guest Score 7 out of 10
Good
Rachit (Traveling as Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Rachel (Traveling as Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Beautiful building
None
Anonymous (Traveling as Couple)
stayed in September, 2023
Guest Score 8 out of 10
Very Good
decor
poor service in the lobby bar
Abdel-rahman (Family with Young Children)
stayed in September, 2023
Guest Score 5 out of 10
Fair
History
We stayed there as a family of 3
Requested an extra bed but it was not ready
Went out for 2 hours and went back and the bed was still not ready.
We were impressed with cozy king bed room with spacious bathroom
However an extra bed was not set after requesting 2 times we waited about 2 hours still nothing was happening..
Also previous guest left used plates and glasses right outside of our room and it stayed there for a good time
Asked at the front to take care of it
But until after 3rd request it was still there..
We expected better service unfortunately
He was making phone call but it did not taken care of it for 2,3 hours
Very surprised and kinda disappointed
Its a little things but i expected The Plaza to have better service
Guy (Traveling as Couple)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Xolile (Business Traveler)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Location is perfect
Fermin (Family with Young Children)
stayed in September, 2023
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.74 mi
- LaGuardia Airport - 5.34 mi
- Teterboro Airport - 7.48 mi
- Newark Liberty Intl Airport - 11.39 mi
- John F Kennedy Intl Airport - 13.32 mi
- Essex County Airport - 16.09 mi
- Linden - 17.47 mi
- Morristown Municipal Airport - 23.25 mi
- Westchester County Airport - 25.09 mi
- Republic - 29.39 mi
- Forum Gallery Inc - 380 f
- Garth Clark Gallery Inc - 582 f
- Nexus Showroom - 582 f
- Danese - 764 f
- Dahesh Museum Of Art - 832 f
- Loveed Associates - 897 f
- Pace Editions Inc - 0.20 mi
- Historic House Trust Of New York City - 0.25 mi
- Public Art Fund Inc - 0.30 mi
- Museum of Modern Art (MoMA) - 0.30 mi
- Museum of Modern Art - 0.30 mi
- American Folk Art Museum - 0.30 mi
- American Craft Museum - 0.31 mi
- Museum Of American Folk Art Inc - 0.31 mi
- Museum Tower - 0.34 mi
- Museum of TV and Radio - 0.34 mi
- The Museum Of Television & Radio - 0.35 mi
- Museum of American Folk Art - 0.35 mi
- Art Students League of New York - 0.43 mi
- Central Park Wildlife Conservation Center - 0.25 mi
- Central Park Zoo - 0.26 mi
- Channel Gardens - 0.49 mi
- FAO Schwarz - 55 f
- World of Disney Store - 938 f
- Sony Wonders Technology Lab/Plaza - 0.21 mi
- Top of the Rock - 0.33 mi
- FAO Schwartz - 130 f
- Disney Store - 946 f
- Rockefeller Center - 0.49 mi
- Grand Army Plaza - 190 f
- Trump Tower - 710 f
- Carnegie Hall - 0.30 mi
- Syracuse Lubin House - 596 f
- Lexington Avenue/59th Street - 0.29 mi
- Fifth Avenue/53rd Street - 0.30 mi
- 57th Street - Midtown - 0.38 mi
- Saks Fifth Avenue - 0.46 mi
- The Jockey Club - 0.37 mi
- Tavern on the Green - 0.37 mi
- St Patricks Cathedral - 0.42 mi
- Carnegie Hall Tours - 0.39 mi
- The Mall - 0.49 mi
- Fifth Avenue BMT Broadway Line - 244 f
- Pulitzer Fountain - 247 f
- Barneys New York - 555 f
- Wollman Rink - 0.21 mi
- Bloomingdales - 0.29 mi
- Samuel Paley Plaza - 0.31 mi
- Top of the Rock Observation Deck - 0.48 mi
- Elgin Botanic Garden (historical) - 0.49 mi
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The Plaza
Fifth Avenue And Central Park South, New York City, New York, 10019, United States