The Peninsula New York
700 5th Avenue At 55th St, New York City, New York, 10019-4100, United States
US: +1 888-428-0763
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Room
Room
Address
700 5th Avenue At 55th St, New York City, New York, 10019-4100, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Trouser press
- Packed lunches
- Heating
- Fax/photocopying
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Heated pool
- Live entertainment
- Massage services
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Happy Hour
- Non-Smoking Rooms Available
- Public transport tickets
- Emergency cord in bathroom
- Pool with view
- Wine/champagne
- Fruits
- Auditory guidance
- Pet basket
- Pet bowls
- Yoga classes
- Fitness classes
- Personal trainer
- Kids' pool
- Sun loungers or beach chairs
- Temporary art galleries
- Bike tours
- Cooking class
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Grocery delivery
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Free shuttle service
- Ironing amenities
- Laundry services
- Lower bathroom sinks available
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Visual aids Braille/Tactile signs
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Valet parking (charges may apply)
- Kid-friendly dining


















































Click here to leave your opinion >>
Derek (young couple)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Clement resturant should be open for dinner. There should be a kettle, tea service and coffee machine in the room.
Pgiii (young couple)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
The staff was incredibly friendly and helpful
Patricia (review category business travellers)
stayed in January, 2025
Guest Score 3 out of 10
Poor
The staff at the front desk, restaurant and room service were professional enough. The room and bathroom were nice. The Christmas decor was very nice.
I am writing to express my dissatisfaction with my recent stay at your hotel, particularly with the concierge service, which fell far below the standards I expected from a 5-star establishment.
Before our arrival, we made a specific request to the concierge to secure a reservation at a restaurant they recommended for New Year’s Eve. We explicitly asked for a dinner reservation where we could stay until after midnight to ring in the New Year. The concierge confirmed that we would be seated at the bar to accommodate this request.
However, after dinner at 9:45 PM, the restaurant manager informed us that our reservation did not include staying past midnight and asked us to leave. Despite calling the hotel’s concierge multiple times for assistance, we were misled when the concierge claimed to be in contact with the restaurant manager while we were standing directly in front of him, and the manager denied ever speaking to anyone from the hotel. This left us no choice but to leave the restaurant and spend the remainder of the evening walking in the cold and rain.
This situation was especially disappointing given the importance of the occasion. Additionally, we were never offered an apology by the concierge or the hotel, which further compounded our frustration.
Furthermore, upon our arrival, we were told by a security guard that we were not allowed to take photos in front of the Christmas decorations in the lobby, which felt unnecessarily restrictive and added to our sense of discomfort.
For a hotel of this caliber, I expected impeccable service, attention to detail, and professionalism across all aspects of our stay. Regrettably, our experience did not meet these expectations, and we will be hesitant to return or recommend your services in the future.
I hope you will take this feedback seriously and address the areas where your service fell short.
Dr (family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Location and friendly staff
Nothing
Francis (young couple)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Saud (young couple)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Saud (young couple)
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Amanda (family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
My family and I went to experience Christmas in NYC. The hotel location was perfect, we were able to walk to all of the spots- Radio City music hall, Bryant Park, Central Park, Rockefeller and Times Square. The hotel was lovely. We had a Junior suite that was very clean, updated, beautiful. We ordered room service for breakfast which was great. Would definitely go back and highly recommend!
Nothing
Daniel (young couple)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Dalal (with friends)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Annabelle (young couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Service was ramazing
Daniela from Guest Relations was amazing and even surprised us as it was our anniversary. Checking in was smooth, with Jameson and Paul at he front desk and they were super helpful.
I love the Peninsula chain, and I visit regularly, It was my first time in Peninsula New York, and it has to be one of the best peninsula locations I have been to.
The rooms are newly renovated.
The service is perfect.
The location is amazing.
It has to be the best place to stay in New York.
My dream is to spend my special birthday there with my girls.
Will definitely be back.
nothing. maybe the price hehe.
Louise (family with young children)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
A beautiful, classic hotel with impeccable facilities.
Nothing.
Athary (solo traveller)
stayed in December, 2024
Guest Score 8 out of 10
Very Good
Tim (review category business travellers)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
The newly decorated rooms now make the New York Peninsula stand out now above the rest , The Pool is a bonus and the food is always Great , Highly Recommended
Titos (young couple)
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
Paul (young couple)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
breakfast
plumbing
Fernando (young couple)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Gym. Shower. Bed
Outdated decor. Room view . Overpriced.
Sumaira (review category business travellers)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Roberta (solo traveller)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Francesca (review category business travellers)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Calm peacefulness. Professional yet friendly staff. Free coffee in the morning. The swimming pool.
Pool area could be warmer
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.54 mi
- LaGuardia Airport - 5.47 mi
- Teterboro Airport - 7.57 mi
- Newark Liberty Intl Airport - 11.22 mi
- John F Kennedy Intl Airport - 13.28 mi
- Essex County Airport - 16.04 mi
- Linden - 17.29 mi
- Morristown Municipal Airport - 23.17 mi
- Westchester County Airport - 25.30 mi
- Republic - 29.48 mi
- Public Art Fund Inc - 506 f
- Museum of Modern Art (MoMA) - 514 f
- Museum of Modern Art - 519 f
- Loveed Associates - 594 f
- Garth Clark Gallery Inc - 616 f
- Nexus Showroom - 616 f
- Dahesh Museum Of Art - 638 f
- American Craft Museum - 648 f
- American Folk Art Museum - 650 f
- Museum Of American Folk Art Inc - 683 f
- Forum Gallery Inc - 701 f
- Pace Editions Inc - 760 f
- Museum of TV and Radio - 763 f
- Danese - 796 f
- The Museum Of Television & Radio - 802 f
- Museum Tower - 942 f
- Museum of American Folk Art - 0.21 mi
- Rockefeller Center Christmas Tree Lighting - 0.39 mi
- Channel Gardens - 0.29 mi
- Disney Store - 136 f
- FAO Schwartz - 963 f
- Rockefeller Center - 0.29 mi
- NYC Visitors and Conventions Bureau - 0.39 mi
- World of Disney Store - 150 f
- Sony Wonders Technology Lab/Plaza - 514 f
- Top of the Rock - 1,007 f
- FAO Schwarz - 1,038 f
- American Girl Place - 0.30 mi
- New York Citys Official Visitor Informat - 0.39 mi
- Trump Tower - 373 f
- Grand Army Plaza - 0.21 mi
- Carnegie Hall - 0.30 mi
- Fifth Avenue/53rd Street - 522 f
- Saks Fifth Avenue - 0.26 mi
- Lexington Avenue/59th Street - 0.36 mi
- 57th Street - Midtown - 0.38 mi
- The Jockey Club - 959 f
- Radio City Music Hall - 0.33 mi
- St Patricks Cathedral - 0.21 mi
- Christie's auction house - 0.33 mi
- Syracuse Lubin House - 0.31 mi
- Carnegie Hall Tours - 0.36 mi
- Samuel Paley Plaza - 548 f
- Pulitzer Fountain - 973 f
- Fifth Avenue BMT Broadway Line - 0.25 mi
- Top of the Rock Observation Deck - 0.28 mi
- Elgin Botanic Garden (historical) - 0.29 mi
- Barneys New York - 0.30 mi
- 51st Street IRT Lexington Avenue Line - 0.35 mi
- Bloomingdales - 0.37 mi
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The Peninsula New York
700 5th Avenue At 55th St, New York City, New York, 10019-4100, United States