Conrad By Hilton New York Midtown
151 West 54th Street, New York City, New York, 10019, United States
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
151 West 54th Street, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- kitchenware
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- French
- Greek
- Italian
- Spanish
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- taxi service
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center


















































Click here to leave your opinion >>
Johnson (family with young children)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Easy check in and check out. Complimentary daily coffee and champagne!
Sunil (young couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
The size of the room was larger than normal ones in this range. Staff was very good and helpful.
..
Christine (family with young children)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Spacious, comfortable and great gym!
Elizabeth (solo traveller)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Bartłomiej (family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Selina (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Balsa (young couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Julia (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
spacious and clean and fresh room
Jorge (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Amazing
We love this hotel it’s amazing Location Bed Room omg Shower Staff all Amazing 100%
Selam (young couple)
stayed in April, 2025
Guest Score 5 out of 10
Fair
Chopra (young couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Liz (family with young children)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
Check your bill - was over charged at check in and then had another "mystery" charges on my card the same day over a thousand dollar - no one is just to get back to me after raising this issue three times
Marina (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
All was good
Nothing
Km1979 (family with young children)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
We have stayed in so many Marriott affiliated hotels, and this one is by far the worst.
Staff are terrible from the moment we stepped foot in the hotel.
1. They couldn’t find our booking and took a while to find it. After finding our booking, they said the hotel was full - meaning they had to give us a different room than we originally booked (king suite with a sofa bed) and promised to provide us two rollaway beds as compensation.
2. Rollaway beds never came. We had to ask for it 3 times until late in the night when we called AGAIN! Only to be told they can't provide us a rollaway bed as it’s a fire hazard, so why promise it 3 times in the first place??? It was their fault in the beginning as they didn’t give us the room we originally booked for anyway???
3. Obviously they changed our room the next day since we complained about the terrible service. You wouldn’t believe how many things were missing in the new room (bottled water, slippers, temperature control not working, pillows and bed sheets for the sofa bed, etc). It’s like the room was made in a rush.
4. Random workers kept knocking on our door, thinking we were different guests???
5. On the first day we had the wrong luggage delivered to us, even when we pointed out which one was ours.
6. Due to the sudden room change, we left a hairbush in the bathroom next to the blowdryer. We called the front desk, who transferred me to security. We explained where, which room, and what was missing in full detail. Instead of just going to check, he was just confused and mumbled for me to make a lost item report. They never got back to me.
7. They promised us 3 times, from 3 different front desk workers, that they would add our Marriott Bonvoy number to earn our points. Only to be told AFTER WE CHECK OUT that it’s not possible as it was booked by a 3rd party app (booking.com). This is crazy since the next hotel we moved into, also a Marriott affiliated hotel, added our Marriott Bonvoy no problem.
Marine (family with young children)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
I want to ask for a refund of my booking. The Front of House should be liaising with your teams. When we arrived the room category was overbooked, They put us in another room but when we arrive at night, the sofa bed was not made into a bed for my children to sleep. I called GUest Services,reception and no one came. I had to go down at reception and it took 2 hours for the sofa bed to be made up. Unacceptable. I called many times for an update, no one answered the phone. I want to be refunded. Please let me know the process.
I want to ask for a refund of my booking. The Front of House should be liaising with your teams. When we arrived the room category was overbooked, They put us in another room but when we arrive at night, the sofa bed was not made into a bed for my children to sleep. I called GUest Services,reception and no one came. I had to go down at reception and it took 2 hours for the sofa bed to be made up. Unacceptable. I called many times for an update, no one answered the phone. I want to b
Shimaela (family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The location is amaxinby
Could do with a touch up
Mark (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Michael (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Perfect location, very spacious and clean room, with plenty of amenities
-
Nicky (young couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Really spacious rooms, especially for New York! The location is fantastic for getting around the city, and Central Park is just a quick 5-minute walk. We love how many great restaurants, shops, nail salons are within easy reach. MoMA is located 2 minutes away
My boyfriend comes to NY for business, so this has become our go-to spot – we've stayed here since it was the Conrad. The vibe is definitely more corporate than romantic, but that's not a problem for us since we're always out exploring, and everything we need is so close by.
Zaid (family with young children)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Location was great , everything else was below average.
Hygiene was very bad , room cleaning was really bad.
Breakfast was so so so bad , ordered (American/English) breakfast and it was all microwaved and wouldn’t even offer it to my dog.
Outrageous prices for laundry services , had to do in in an external facility. Paid around 1000 usd per night and it was not worth more than 200-300 usd.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.55 mi
- LaGuardia Airport - 5.73 mi
- Teterboro Airport - 7.29 mi
- Newark Liberty Intl Airport - 11.01 mi
- John F Kennedy Intl Airport - 13.59 mi
- Essex County Airport - 15.73 mi
- Linden - 17.12 mi
- Morristown Municipal Airport - 22.86 mi
- Westchester County Airport - 25.36 mi
- Republic - 29.78 mi
- Museum of American Folk Art - 789 f
- Art Students League of New York - 913 f
- Museum Tower - 963 f
- American Folk Art Museum - 0.23 mi
- Museum Of American Folk Art Inc - 0.24 mi
- American Craft Museum - 0.25 mi
- Museum of TV and Radio - 0.28 mi
- The Museum Of Television & Radio - 0.29 mi
- Garth Clark Gallery Inc - 0.30 mi
- Nexus Showroom - 0.30 mi
- Museum of Modern Art - 0.30 mi
- Museum of Modern Art (MoMA) - 0.30 mi
- Public Art Fund Inc - 0.32 mi
- Rockefeller Center Christmas Tree Lighting - 0.33 mi
- Rose Center for Earth and Space - 0.33 mi
- Forum Gallery Inc - 0.36 mi
- 50th Street Station - 0.30 mi
- Channel Gardens - 0.37 mi
- Carnegie Hall Tours - 436 f
- August Wilson Theater - 0.20 mi
- Gershwin Theatre - 0.24 mi
- NYC Visitors and Conventions Bureau - 549 f
- Rockefeller Center - 0.30 mi
- Disney Store - 0.32 mi
- New York Citys Official Visitor Informat - 567 f
- Times Square Visitors Center & Ed Sulliv - 706 f
- Top of the Rock - 765 f
- World of Disney Store - 0.33 mi
- Columbia University - 587 f
- CUNY John Jay College Criminal Justice - 0.30 mi
- Ed Sullivan Theater - 595 f
- Carnegie Hall - 747 f
- Trump Tower - 0.34 mi
- Grand Army Plaza - 0.37 mi
- Seventh Avenue - 636 f
- 57th Street - Midtown - 761 f
- 59th Street Columbus Circle - 0.32 mi
- Fifth Avenue/53rd Street - 0.33 mi
- Columbus Circle - 0.33 mi
- Roseland Ballroom - 993 f
- Radio City Music Hall - 0.27 mi
- Christie's auction house - 0.37 mi
- Manhattan Polyclinic Hospital - 0.37 mi
- St Patricks Cathedral - 0.38 mi
- 50th Street Seventh Avenue Line - 0.23 mi
- Wicked - 0.24 mi
- Elgin Botanic Garden (historical) - 0.32 mi
- Samuel Paley Plaza - 0.33 mi
- Top of the Rock Observation Deck - 0.34 mi
- Pulitzer Fountain - 0.35 mi
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Conrad By Hilton New York Midtown
151 West 54th Street, New York City, New York, 10019, United States