The James New York-soho
27 Grand Street, New York City, New York, 10013, United States
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Room
Room
Address
27 Grand Street, New York City, New York, 10013, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Nightclub/DJ
- bathrobes
- Hiking
- Wheelchair accessible
- outdoor pool
- Poolside bar
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- French
- German
- Italian
- Spanish
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- taxi service
- yoga room
- Pool with view
- Linens
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Closed-caption TV
- Complimentary drinking water
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
Museums
- The Drawing Center Inc - 578 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Museum of Modern Art - 0.56 mi
- The Children's Museum of the Arts - 0.56 mi
Click here to leave your opinion >>
Pedro (Solo Traveler)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
I liked the location and the staff, which are all nice people.
The AC automatically turns on and off by motion detectors. So if you´re out of the room it shuts down. It also shuts down when you´re sleeping because there´s no movement. I would wake up in the middle of the night because it was summer in NYC, and the weather was 90 degrees.
alexia (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
We absolutely loved our stay! The location is perfect — close to everything and such a great spot to experience New York.
What really made our stay special was the staff. Everyone was incredibly kind, welcoming, and always willing to help. The concierge team was amazing as well and made everything so easy for us.
I came to New York with my best friend and we honestly couldn’t have chosen a better place to stay. We felt so comfortable and well taken care of throughout the entire trip. We would 100% stay here again and highly recommend it! ?
Jasna T. M. (Couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Staff was friendly, great room, comfortable bed and powerful douche, room was clean
Nothing
Lauren (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Pool, rooftop bar, the spacious room, cleanliness of our room and main areas. The staff was friendly and kind. The location was perfect! SO close to many subway lines that take you to Brooklyn or uptown. Highly recommend staying here!
Street noise was quite loud (which is expected in a large city; but this was exceptionally loud with construction noise, as well). We were on the 5th floor so I’m guessing it was loud because we were pretty close to street level.
Rupee (Couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
Good location and that’s literally about it
Staff doing the bare minimum, photos online are horrendously over glamorised
Irina (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The hotel is nice and the view from the rooftop is just amazing. We loved the heated floor in the bathroom :)
All was ok
Periklis (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Escellent location. Clean, comfortable and spacy room. Breakfast was also decent. I would definitely come back.
Nothing in particular.
Fatima (Solo Traveler)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Location, comfy bed.
Small rooms, the WiFi basically doesn’t work for the lower level rooms. Had to do all my zoom calls in the hotel’s common areas. Poor lighting in the bathroom, and no special mirrors or lighting for makeup.
Catherine (Family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The vibes, super rooftop, the staff, everyone is really helpful and nice, especially Christopher who made our stay successful and of course the LOCATION
Nothing,
Jesus (Couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Room view , cleaness, comfortable, and location
No particularly
Laura (Couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Excellent staff
Pool closes at 2:00 on Saturday and Sunday
Leslie (Couple)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Great location, clean rooms.
Pool hours were odd- only open until 2pm on weekends? And it was overcrowded, no chairs available. It was one of the main reasons I booked the hotel, so a bit disappointing.
Brad (Couple)
stayed in June, 2026
Guest Score 3 out of 10
Poor
Great location, and easy to get to within the city.
Three major problems. Room was ready 30 minutes late and we weren't notified about it finally being ready--we had to go to the front desk. Second was the linens were stained in the room when we arrived, had to get them replaced. Third was that the AC didn't work in our room! We asked them to fix it while we were away and they didn't. We arrived in our room in the middle of the night with no working AC and had to change rooms.
The room we changed to was actually a downgrade from what we booked. We originally booked the sky suite, and we got downgraded to a standard room. I said we're fine staying there just to avoid changing rooms again as long as we're compensated for the downgrade. We got $100 in service credits and a late checkout as a result. A $250 value (with the late checkout being questionable) for a pretty expensive upgrade.
Overall, I wanted a relatively luxury experience in the city and we paid a relatively luxury price for it. What we got was a cluster of problems and a staff that seemed bound to enforce policy instead of help correct the issue.
Chappel (Couple)
stayed in June, 2026
Guest Score 7 out of 10
Good
The property has a very cool feel while being in a very stellar location. Close access to multiple subway lines, and walking distance to pretty much anything you’d need.
This was my second time staying at the property and the first time the staff was much friendlier. The rooms are in decent shape, but it’s unfortunate many are facing a giant construction site, and additionally several of the bathroom fixtures weren’t really working well - the shower leaked out of the sealed corner (not even counting where the pane of glass doesn’t connect to the wall) and the sink was extremely slow to drain. I think the biggest factor is that this is listed as a five star hotel, but this feels like a comfortable four. Everything was just “ok”, I think you’d have better luck booking at a really nice four star hotel and saving yourself some money.
Sara (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Excellent location. Large rooms. Very comfortable
Construction in the area
Victor (Couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Good location, beautiful hotel
Staff at the front desk weren’t as friendly or welcoming
Hannah (Couple)
stayed in April, 2026
Guest Score 5 out of 10
Fair
Beautiful rooms and location
We spent more for an upgraded room. Unfortunately this put us on a high floor and the loud music from the rooftop bar kept us up both weekend nights. They were not able to give us a different room and while they said they’d bring ear plugs they did not follow through.
Erica (Couple)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Cool and modern while still being comfortable and intimate. Fun art and style throughout. Quiet, without too much city noise or from other guests. Great location for us near hip neighborhoods and easy parking option.
The guest services texting system. It was not effective and caused some confusion and trouble.
Alexa (Solo Traveler)
stayed in April, 2026
Guest Score 5 out of 10
Fair
location is great
not 5 star service at all
some of the staff were nice, some were rude
they are definitely understaffed so everything takes forever (getting your bags from storage, answering the phone, checking in)
my room wasn’t even made one day and i had to call twice to at least get my towels replaced
Saskia (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We LOVEDDDD this hotel. It was our honeymoon and they went above and beyond to treat us so well. We loved the room and view and La Labo soap and shampoo. We also loved the location.
Nothing.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
- The Drawing Center Inc - 578 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Museum of Modern Art - 0.56 mi
- The Children's Museum of the Arts - 0.56 mi
- Metropolitan College Of New York - 421 f
- French Culinary Institute - 0.26 mi
- New York Law School - 0.39 mi
- New York University - 0.56 mi
- Tribeca Park - 901 f
- Canal Park - 0.35 mi
- Duane Park - 0.45 mi
- Collect Pond Park - 0.46 mi
- Thomas Paine Park - 0.54 mi
- Washington Market Park - 0.54 mi
- SoHo Cast Iron Historic District - 1,033 f
- Charlton-King-Vandam Historic District - 0.31 mi
- MacDougal-Sullivan Gardens Historic District - 0.43 mi
- SoHo New York City - 0.25 mi
- Canal Street - 0.28 mi
- Broadway Lafayette Street - 0.51 mi
- Prospect Cemetery - 0.34 mi
- Jacques Torres Chocolate Haven - 0.36 mi
- Grand Canal Court - 176 f
- Juan Pablo Duarte Square - 290 f
- Canal Street (IND Eighth Avenue Line) - 341 f
- Canal Street (IRT Broadway Seventh Avenue Line) - 430 f
- Soho Square - 851 f
- Vesuvio Playground - 0.22 mi
- Father Fagan Square - 0.29 mi
- Finn Square - 0.29 mi
- Charlton Plaza - 0.32 mi
- Playground of the Americas - 0.39 mi
- Petrosino Square - 0.39 mi
- Passannante Square - 0.43 mi
- Little Red Square - 0.49 mi
- Downing Street Playground - 0.50 mi
- Minetta Triangle - 0.51 mi
- Father Demo Square - 0.54 mi
- Chambers Street - World Trade Center -IND Eighth Avenue Line - 0.56 mi
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The James New York-soho
27 Grand Street, New York City, New York, 10013, United States