The James New York-soho
27 Grand Street, New York City, New York, 10013, United States
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
27 Grand Street, New York City, New York, 10013, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- bathrobes
- Hiking
- Wheelchair accessible
- On-site parking
- outdoor pool
- Poolside bar
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- German
- Italian
- Spanish
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- taxi service
- yoga room
- Pool with view
- Sofa
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Closed-caption TV
- Complimentary drinking water
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
Museums
- The Drawing Center Inc - 578 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Museum of Modern Art - 0.56 mi
- The Children's Museum of the Arts - 0.56 mi
Click here to leave your opinion >>
Raffaele (solo traveller)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Saskia (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We LOVEDDDD this hotel. It was our honeymoon and they went above and beyond to treat us so well. We loved the room and view and La Labo soap and shampoo. We also loved the location.
Nothing.
Cody (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Steven (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Efthimis (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The fact they advertised that the room was 29 sa.m but in teality was smaller
Wilcox (review category business travellers)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Bed was comfortable.
Location was great.
Rooftop bar was tacky.
Gym was poor.
Price for what it is is high.
Silvina (young couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
• Excellent Location: The hotel is perfectly situated in the heart of SoHo, making it very easy to get around.
• Service: The staff was consistently friendly and professional throughout our stay.
• Cleanliness: Our room and the common areas were very clean and well-maintained.
• Comfort Tip: If you are traveling as a couple, I highly recommend booking a room with a King bed, as the standard rooms can feel quite small.
• Facility Issues: We were disappointed to find that one of the two treadmills in the gym was out of order during our entire stay, and the yoga mats were in poor condition.
• Lack of Hot Water: We had no hot water for one full day. For a hotel in this category, having basic utilities like hot water is a must.
• Housekeeping Oversight: One night, we returned to our room to find the window had been left wide open by the cleaning staff. With an outside temperature of 3°C, the room was freezing when we arrived.
Catherine (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
I loved Christie at the front desk. The staff was wonderful. I liked the corner room too though there is some construction.
Honestly the roof terrace needs a revamp to demand the prices and be truly high end. The pool needs to be re tiled and the cocktail bar needs a makeover. I think it was expensive for what you get.. the breakfast wasn't luxe
Evgeny (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Lovely location for Soho
Yusuf (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Megan (young couple)
stayed in March, 2026
Guest Score 3 out of 10
Poor
Nothing
ModernHaus Soho presents itself as a five-star hotel, but the service we experienced was anything but. From the moment of arrival, the welcome from the female reception staff was cold, dismissive and unnecessarily rude. My boss, for whom I had booked the stay, immediately commented on how unfriendly and unprofessional the atmosphere felt.
As his assistant, I had asked for my name to be noted on the reservation so I could easily access his room when running errands or managing his luggage. Despite this, I wasn't give a key card and had to wait for security to let me access his floor, an absurdly time-consuming process that often took several minutes just to get back up to it. For a hotel positioning itself at the luxury end of the market, this level of inflexibility and lack of basic hospitality was astonishing.
The situation deteriorated further on departure day. My boss had left his luggage in storage but, in the rush to catch his flight, forgot to pass me the ticket number. Having been in and out of the hotel for three days, I reasonably expected reception to show some initiative and assist. Instead, when I called ahead from a taxi to explain I was a minute away and about to miss my own flight, I was met with a blunt and unhelpful response insisting that my boss should somehow send the ticket number from the air because “planes have Wi-Fi.” On arrival, the same receptionist dismissively pointed me towards the bellboy and told me to deal with him. I was then required to retrieve the luggage personally from the storage room, adding unnecessary delay and making an already stressful situation worse.
To add insult to injury, the booking indicated that the room would be upgraded. In reality, my boss was given a very small, underwhelming room. Had this been communicated honestly at the time of booking, I would have happily paid more for a property that actually delivers on its promises.
Samraaj (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Valeria (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Amir (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Dana (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great location and wonderful, helpful Staff! Comfortable bed in a spacious room for NYC.
A little water damage in the bathroom.
Nancy (review category business travellers)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Anna (review category business travellers)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location the best, staff- the best staff ever .
Heating and condition system are loud and live their own life.
Marc (review category business travellers)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Ori (young couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Mark (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Location- easy access to shopping and subway. View from the roof was fantastic. Breakfast room was very nice.
Room was small and the delux king did not have a chair and/or any place for your luggage. The restaurant was closed until October and the rooftop bar was closed one night for an event. Leaving no bars or restaurant! Room service menu was very limited and food was mediocre. Despite being on the 16th floor there was a lot of noise throughout the night. Mostly from the hotel rooms above.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
- The Drawing Center Inc - 578 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Museum of Modern Art - 0.56 mi
- The Children's Museum of the Arts - 0.56 mi
- Metropolitan College Of New York - 421 f
- French Culinary Institute - 0.26 mi
- New York Law School - 0.39 mi
- New York University - 0.56 mi
- Tribeca Park - 901 f
- Canal Park - 0.35 mi
- Duane Park - 0.45 mi
- Collect Pond Park - 0.46 mi
- Thomas Paine Park - 0.54 mi
- Washington Market Park - 0.54 mi
- SoHo Cast Iron Historic District - 1,033 f
- Charlton-King-Vandam Historic District - 0.31 mi
- MacDougal-Sullivan Gardens Historic District - 0.43 mi
- SoHo New York City - 0.25 mi
- Canal Street - 0.28 mi
- Broadway Lafayette Street - 0.51 mi
- Prospect Cemetery - 0.34 mi
- Jacques Torres Chocolate Haven - 0.36 mi
- Grand Canal Court - 176 f
- Juan Pablo Duarte Square - 290 f
- Canal Street (IND Eighth Avenue Line) - 341 f
- Canal Street (IRT Broadway Seventh Avenue Line) - 430 f
- Soho Square - 851 f
- Vesuvio Playground - 0.22 mi
- Father Fagan Square - 0.29 mi
- Finn Square - 0.29 mi
- Charlton Plaza - 0.32 mi
- Playground of the Americas - 0.39 mi
- Petrosino Square - 0.39 mi
- Passannante Square - 0.43 mi
- Little Red Square - 0.49 mi
- Downing Street Playground - 0.50 mi
- Minetta Triangle - 0.51 mi
- Father Demo Square - 0.54 mi
- Chambers Street - World Trade Center -IND Eighth Avenue Line - 0.56 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Colleges and Universities Show all on map »
National Parks Show all on map »
Historical Buildings Show all on map »
Famous Streets Show all on map »
Monuments and Landmarks Show all on map »
Attractions Show all on map »
Other Show all on map »
The James New York-soho
27 Grand Street, New York City, New York, 10013, United States