The James New York-soho
27 Grand Street, New York City, New York, 10013, United States
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Room
Room
Address
27 Grand Street, New York City, New York, 10013, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Refrigerator
- bathrobes
- Hiking
- Shared kitchen
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- Poolside bar
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- German
- Italian
- Spanish
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- taxi service
- yoga room
- Pool with view
- Sofa
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Closed-caption TV
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
Museums
- The Drawing Center Inc - 577 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Children's Museum of the Arts - 0.56 mi
- The Museum of Modern Art - 0.56 mi
Click here to leave your opinion >>
David (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Clean, modern and the perfect location
Nothing
Felipe (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location is great. Soft bed. Close access to subways. Le Labo amenities were a plus.
The hotel's main restaurant is closed for renovation. Great restaurants around, so not really a negative.
Kerri (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Close proximity to business
Price
Katharine (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
I had the most amazing view of Wallstreet and the Freedom Tower. The staff were all so friendly! The location was super easy to get to stores restaurants, etc. I will stay here again and suggest to others. Thank you!
They need a hook or two to hang a long dress or towels. Not really a compliant more of a suggestion.
Tooba (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The hotel was in a great location, very clean, and the staff were super friendly. They were quick to take care of anything I needed.
ahmedzainal (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Best thing about this hotel is the location (and free champagne in the afternoon). Room is comfortable and we got a nice view of the city.
Two small incidents regarding housekeeping: beds were changed with damaged or stained sheets. The rooftop bar has a nice view but the sound system isn't great and the prices are ridiculous.
Katy (Family with young children)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Clean hotel , friendly and helpful staff
None
lara (Family with young children)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Loved the corner room + amazing front desk and door staff.
The fact that the downstair restaurant was closed. I did not miss the food but it looked a bit grim.
Laura F. (Family with young children)
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
Location is great, but the hotel did not meet expectations. Breakfast is good but not varied. The room was small and also the bed. Bathroom was clean but the shower was broken. Staff good enough.
Norm (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Room, location, convenience, just everything!
Nobue (Solo Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Good location, outdoor pool
We were never informed about the operating hours for the pool and breakfast, and unfortunately, we only found out they were closed upon arrival. As a result, we were only able to enjoy these amenities for one day out of our two-day stay. This was especially disappointing, as I had planned to spend more time at the outdoor pool with my family.
Candice (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Beautiful art and style. Amazing location.
We were lucky enough to get upgraded and were blown away by our room and the views.
Nothing!
Federico (Solo Traveler)
stayed in August, 2025
Guest Score 1 out of 10
Very Poor
Nothing.
They have a baf/club upstairs that make the whole stay very unpleasant. It also has people around the building quite drunk, loud, and running the elevators carrying drinks with them. Lastly, a lot of construction around the corner, making it incredibly noisy.
unknown (Couple)
stayed in August, 2025
Guest Score 6 out of 10
Pleasant
Location- easy access to shopping and subway. View from the roof was fantastic. Breakfast room was very nice.
Room was small and the delux king did not have a chair and/or any place for your luggage. The restaurant was closed until October and the rooftop bar was closed one night for an event. Leaving no bars or restaurant! Room service menu was very limited and food was mediocre. Despite being on the 16th floor there was a lot of noise throughout the night. Mostly from the hotel rooms above.
Sarah (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Love the art and the comfy bed and the text messages from the front desk making sure we were comfortable was very nice
One member of the staff at the pool came across as a bit snobby but most everyone was delightful and helpful and made us very comfortable
Friel (Couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Beautiful decor and incredible staff!!
That we had to leave it!!
unknown (Couple)
stayed in June, 2025
Guest Score 1 out of 10
Very Poor
To Hotel Management,
I’m writing because I asked someone from your team to call me back and never received a response.
I arrived at your hotel on Friday around 4pm, checked in, and received the room. About an hour later, my girlfriend arrived. I received a call from the lobby asking if she was with me, and I clearly said yes let her in. We spent Friday at the hotel and had breakfast together on Saturday. Everything was fine until last night.
She went out with friends while I some wine at The rooftop and then went to bed. She came back around 2am with her key, only then did the nightmare begin.
I have no idea why she was treated with such disrespect. She wasn’t feeling well, and instead of helping, the doorman was sarcastic, dismissive, and even laughed at her while she was visibly upset. No attempt was made to offer assistance no empathy, no basic human decency.
I want to understand: at what point did someone at the hotel decide she wasn’t supposed to be there? When I booked the room, was I expected to pre-register every potential visitor? She arrived just an hour after me, and I explicitly approved her entry during the initial call from the front desk.
What happened was deeply disrespectful and entirely inconsiderate. As paying guests, I can’t believe this is the way we got treated.
She had a key. I gave approval. And yet your staff hid behind vague “hotel policy” instead of exercising common sense. She was crying in your lobby while your doorman smirked and stood by. He didn’t even offer her a glass of water let alone a solution.
I can’t express how disappointed and hurt I am. This was supposed to be a special weekend. Instead, it became a humiliating and traumatic experience! one that very likely damaged my relationship beyond repair.
This is unacceptable.
Sammy (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Property was beautiful! Very modern and stylish
The pool was very small. But still a luxury having one in SoHo
Jamila (Family with young children)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Amenities location
Staff
Lauren (Family with young children)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location. Spacious. Good food. Awesome
Pool. We will be back.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
- The Drawing Center Inc - 577 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Children's Museum of the Arts - 0.56 mi
- The Museum of Modern Art - 0.56 mi
- Metropolitan College Of New York - 421 f
- French Culinary Institute - 0.26 mi
- New York Law School - 0.39 mi
- New York University - 0.56 mi
- Tribeca Park - 901 f
- Canal Park - 0.35 mi
- Duane Park - 0.46 mi
- Collect Pond Park - 0.46 mi
- Thomas Paine Park - 0.54 mi
- Washington Market Park - 0.54 mi
- SoHo Cast Iron Historic District - 1,032 f
- Charlton-King-Vandam Historic District - 0.31 mi
- MacDougal-Sullivan Gardens Historic District - 0.43 mi
- SoHo New York City - 0.25 mi
- Canal Street - 0.28 mi
- Broadway Lafayette Street - 0.51 mi
- Prospect Cemetery - 0.34 mi
- Jacques Torres Chocolate Haven - 0.36 mi
- Grand Canal Court - 176 f
- Juan Pablo Duarte Square - 290 f
- Canal Street (IND Eighth Avenue Line) - 342 f
- Canal Street (IRT Broadway Seventh Avenue Line) - 430 f
- Soho Square - 851 f
- Vesuvio Playground - 0.22 mi
- Father Fagan Square - 0.29 mi
- Finn Square - 0.29 mi
- Charlton Plaza - 0.32 mi
- Playground of the Americas - 0.39 mi
- Petrosino Square - 0.39 mi
- Passannante Square - 0.43 mi
- Little Red Square - 0.49 mi
- Downing Street Playground - 0.50 mi
- Minetta Triangle - 0.51 mi
- Father Demo Square - 0.54 mi
- Chambers Street - World Trade Center -IND Eighth Avenue Line - 0.56 mi
Airports Show all on map »
Museums
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The James New York-soho
27 Grand Street, New York City, New York, 10013, United States