The James New York-soho
27 Grand Street, New York City, New York, 10013, United States
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Room
Room
Address
27 Grand Street, New York City, New York, 10013, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- bathrobes
- Hiking
- Wheelchair accessible
- On-site parking
- outdoor pool
- Poolside bar
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- German
- Italian
- Spanish
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- taxi service
- yoga room
- Pool with view
- Sofa
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Closed-caption TV
- Complimentary drinking water
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Window
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
Museums
- The Drawing Center Inc - 577 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Children's Museum of the Arts - 0.56 mi
- The Museum of Modern Art - 0.56 mi
Click here to leave your opinion >>
Marc (review category business travellers)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Ori (young couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Mark (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Location- easy access to shopping and subway. View from the roof was fantastic. Breakfast room was very nice.
Room was small and the delux king did not have a chair and/or any place for your luggage. The restaurant was closed until October and the rooftop bar was closed one night for an event. Leaving no bars or restaurant! Room service menu was very limited and food was mediocre. Despite being on the 16th floor there was a lot of noise throughout the night. Mostly from the hotel rooms above.
Nadav (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
To Hotel Management,
I’m writing because I asked someone from your team to call me back and never received a response.
I arrived at your hotel on Friday around 4pm, checked in, and received the room. About an hour later, my girlfriend arrived. I received a call from the lobby asking if she was with me, and I clearly said yes let her in. We spent Friday at the hotel and had breakfast together on Saturday. Everything was fine until last night.
She went out with friends while I some wine at The rooftop and then went to bed. She came back around 2am with her key, only then did the nightmare begin.
I have no idea why she was treated with such disrespect. She wasn’t feeling well, and instead of helping, the doorman was sarcastic, dismissive, and even laughed at her while she was visibly upset. No attempt was made to offer assistance no empathy, no basic human decency.
I want to understand: at what point did someone at the hotel decide she wasn’t supposed to be there? When I booked the room, was I expected to pre-register every potential visitor? She arrived just an hour after me, and I explicitly approved her entry during the initial call from the front desk.
What happened was deeply disrespectful and entirely inconsiderate. As paying guests, I can’t believe this is the way we got treated.
She had a key. I gave approval. And yet your staff hid behind vague “hotel policy” instead of exercising common sense. She was crying in your lobby while your doorman smirked and stood by. He didn’t even offer her a glass of water let alone a solution.
I can’t express how disappointed and hurt I am. This was supposed to be a special weekend. Instead, it became a humiliating and traumatic experience! one that very likely damaged my relationship beyond repair.
This is unacceptable.
Benjamin (young couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Brewster (solo traveller)
stayed in January, 2026
Guest Score 7 out of 10
Good
super nice room, great view and super accessible
HORRIBLE LIGHTING!!!!
Poonam (family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
Jessica (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Such a central location in SoHo, it was so easy to get around. The room was small but comfy. It had a number of luxurious touches, like heated tiles in the bathroom, a fresh bottle of spring water every day, and spa bathrobes available in the wardrobe. Additionally the food and drinks available at the rooftop bar were delicious.
The wifi worked for 30 seconds at a time before flickering out of range; I would have been in trouble if this was a work trip.
Jessica (young couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Such a central location in SoHo, it was so easy to get around. The room was small but comfy. It had a number of luxurious touches, like heated tiles in the bathroom, a fresh bottle of spring water every day, and spa bathrobes available in the wardrobe. Additionally the food and drinks available at the rooftop bar were delicious.
The wifi worked for 30 seconds at a time before flickering out of range; I would have been in trouble if this was a work trip.
Nicolas (solo traveller)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
View from room, exceptional service from staff
Public bathroom on ground floor
Mohja (solo traveller)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
tina (Group Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Beautiful views and decor
Room not ready at check in time
Tina (group)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Beautiful views and decor
Room not ready at check in time
Raj (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Anthony (young couple)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Great location, decent size bathroom, comfortable bed.
Nothing
Shalom (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Modern and comfortable room. Very attentive and hospitable staff. Close to multiple subway lines
Beware of staying at the 17th floor as it is subject to excessive noise from the rooftop bar. We weren’t aware of it in advance and had to move to a different room in the middle of the night just to get a few hours sleep
Shalom (young couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Modern and comfortable room. Very attentive and hospitable staff. Close to multiple subway lines
Beware of staying at the 17th floor as it is subject to excessive noise from the rooftop bar. We weren’t aware of it in advance and had to move to a different room in the middle of the night just to get a few hours sleep
Antonija (family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Houston (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great location. Friendly staff.. Great views... Close to awesome food and shopping
Cold air comes in through windows
Houston (young couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great location. Friendly staff.. Great views... Close to awesome food and shopping
Cold air comes in through windows
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
- The Drawing Center Inc - 577 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Children's Museum of the Arts - 0.56 mi
- The Museum of Modern Art - 0.56 mi
- Metropolitan College Of New York - 421 f
- French Culinary Institute - 0.26 mi
- New York Law School - 0.39 mi
- New York University - 0.56 mi
- Tribeca Park - 901 f
- Canal Park - 0.35 mi
- Duane Park - 0.46 mi
- Collect Pond Park - 0.46 mi
- Thomas Paine Park - 0.54 mi
- Washington Market Park - 0.54 mi
- SoHo Cast Iron Historic District - 1,032 f
- Charlton-King-Vandam Historic District - 0.31 mi
- MacDougal-Sullivan Gardens Historic District - 0.43 mi
- SoHo New York City - 0.25 mi
- Canal Street - 0.28 mi
- Broadway Lafayette Street - 0.51 mi
- Prospect Cemetery - 0.34 mi
- Jacques Torres Chocolate Haven - 0.36 mi
- Grand Canal Court - 176 f
- Juan Pablo Duarte Square - 290 f
- Canal Street (IND Eighth Avenue Line) - 342 f
- Canal Street (IRT Broadway Seventh Avenue Line) - 430 f
- Soho Square - 851 f
- Vesuvio Playground - 0.22 mi
- Father Fagan Square - 0.29 mi
- Finn Square - 0.29 mi
- Charlton Plaza - 0.32 mi
- Playground of the Americas - 0.39 mi
- Petrosino Square - 0.39 mi
- Passannante Square - 0.43 mi
- Little Red Square - 0.49 mi
- Downing Street Playground - 0.50 mi
- Minetta Triangle - 0.51 mi
- Father Demo Square - 0.54 mi
- Chambers Street - World Trade Center -IND Eighth Avenue Line - 0.56 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
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The James New York-soho
27 Grand Street, New York City, New York, 10013, United States