The James New York-soho
27 Grand Street, New York City, New York, 10013, United States
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Room
Room
Address
27 Grand Street, New York City, New York, 10013, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Coffee/tea maker
- Refrigerator
- Nightclub/DJ
- bathrobes
- Hiking
- Heating
- Wheelchair accessible
- outdoor pool
- Poolside bar
- separate dining area
- seating area
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- French
- German
- Italian
- Spanish
- Filipino
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- Parking Available
- taxi service
- yoga room
- Pool with view
- Linens
- Private Entrance
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Closed-caption TV
- Complimentary drinking water
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Visual alarms
- Wake up call
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Window
- Walk-in shower
- Adapter
- Desk/workspace available
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Pauline (review category business travellers)
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Perfect location, rooms are spacious and super confortable.
The price this time was insane
Gerard (young couple)
stayed in November, 2026
Guest Score 8 out of 10
Very Good
Location, cleanliness, exceptionally friendly staff, amazing rooftop. Suite to be recommended.
No streaming options on the TV’s in the suite.
Yuval (family with young children)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
Ilanit (young couple)
stayed in November, 2026
Guest Score 6 out of 10
Pleasant
The front desk team was excellent: warm, friendly and helpful with everything we needed. A special thank you to Adam, who was fantastic. The staff were truly the highlight of our stay.
Expectations: This is a 4-star hotel, not a 5-star one. Please book with that in mind.
Noise and soundproofing: There is essentially no sound insulation, neither between rooms nor from the windows. You hear everything, even a light switch being turned on next door. The walls feel paper-thin, which made it very hard to rest.
Breakfast: If you book a rate “including breakfast,” be aware that it is actually a $15 per person credit toward the hotel’s menu, which isn’t enough to cover a full order. We ended up not using it at all, even though we paid for it. The quality was very poor: weak coffee and dry croissants.
Room furnishings: The rooms are very basic. There’s no closet to store clothes, no chair to sit on, and no space in the shower to put toiletries.
Lighting: The room is very dark at night. There are only two bedside reading lamps and one dim floor lamp, so you practically need a flashlight to see anything. Daylight through the windows helps during the day, but evenings are difficult.
Adam (solo traveller)
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Great location and comfortable rooms.
The rooftop bar was a major pull but it was filled with of 22yos and awful trashy music. Didn’t have a drink there at all. There’s also not much else to the hotel. Poor value for money. Have stayed in much better places nearby.
Mary (young couple)
stayed in October, 2026
Guest Score 5 out of 10
Fair
The property was nice and location was great for walking to places.
The rooms are small for the money. The shower, the over head nozzle didn’t work , just the sprayer.
Soumik (family with young children)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Haley (young couple)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
The rooms were clean and a decent size for New York City. Staff was very nice and helpful.
There was really no place to hang out outside of the room that wasn’t a bar. I didn’t really care for the area.
Helen (group)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Location of the hotel was perfect for us. Easy to get around to everything without being in the manic heart of Times Square. The rooftop bar, and the view from there, was amazing. Staff were friendly and helpful.
The pool was small and seemed to take up space that would have better used by more seating upstairs for the bar. We never saw anyone in the pool at all.
Paige (solo traveller)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Was a great stay for first time in NYC. The staff were amazing, the location was great and there was good in room dining options!
James (solo traveller)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Best location
Kind and helpful staff
I was there in the summer and a number of times there was an event at the pool meaning the pool was out of access to all guests. There was no pre warning about this
Osman (review category business travellers)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Great customer service, the reception staff were always very friendly and helpfull. Very comfortable bed and clean room. There was an empty beer bottle in on the cupboards but that could be overlooked.
The hotel is starting to become outdated but for the price its perfectly fine as attention to cleanliness is very high. The wifi was jittery at times as it did almost cut off occacionally.
My room wasnt ready until 4pm the day I arrived eventhough I had specified I would arrive at 12.30.
Michael (solo traveller)
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Nice but also expensive
Kara (group)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Beautiful hotel. My room was spacious and quiet, two things you don’t always get in NYC! Staff were lovely, room was very clean.
Luke (family with young children)
stayed in October, 2026
Guest Score 3 out of 10
Poor
The location was good. The staff were good
Our daughter was moved from her room due to a leak in ceiling above the shower head. Then the next room had black mould on the bathroom ceiling and she was moved again
The rooms lacked storage space for luggage
Shower door only opened outwards so floor was wet and difficult to exit shower if someone was standing at the handbasin.
Very limited wardrobe space.
Definitely not 5 star.
Tim (Couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
great new renovation. awesome they supply loads of towels.
Kasey (Couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Location, bed, view.
From 8th floor the traffic noise was very loud. Also, noise level from other guests in the hall.
Kasey (young couple)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Location, bed, view.
From 8th floor the traffic noise was very loud. Also, noise level from other guests in the hall.
Tim (review category business travellers)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
great new renovation. awesome they supply loads of towels.
Stav (review category business travellers)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 1.50 mi
- LaGuardia Airport - 7.88 mi
- Newark Liberty Intl Airport - 8.83 mi
- Teterboro Airport - 9.25 mi
- John F Kennedy Intl Airport - 13.15 mi
- Linden - 14.52 mi
- Essex County Airport - 15.69 mi
- Morristown Municipal Airport - 22.11 mi
- Westchester County Airport - 28.41 mi
- Republic - 30.97 mi
- Sampit (Hasan) Airport - 35.50 mi
- The Drawing Center Inc - 578 f
- Artists Space Inc - 833 f
- Latincollector.Com Inc - 0.20 mi
- 55 Mercer Street Gallery - 0.21 mi
- New York City Fire Museum - 0.23 mi
- New York City Fire Department Museum - 0.24 mi
- Opera Gallery Inc - 0.26 mi
- Children's Museum Of The Arts Inc - 0.36 mi
- Museum of African Art - 0.40 mi
- New Museum of Contemporary Art - 0.41 mi
- The New Museum Of Contemporary Art Inc - 0.41 mi
- Center For Trdtional Mus Dance - 0.46 mi
- Museum Of Chinese In The Americas - 0.55 mi
- The Museum of Modern Art - 0.56 mi
- The Children's Museum of the Arts - 0.56 mi
- Metropolitan College Of New York - 421 f
- French Culinary Institute - 0.26 mi
- New York Law School - 0.39 mi
- New York University - 0.56 mi
- Tribeca Park - 901 f
- Canal Park - 0.35 mi
- Duane Park - 0.45 mi
- Collect Pond Park - 0.46 mi
- Thomas Paine Park - 0.54 mi
- Washington Market Park - 0.54 mi
- SoHo Cast Iron Historic District - 1,033 f
- Charlton-King-Vandam Historic District - 0.31 mi
- MacDougal-Sullivan Gardens Historic District - 0.43 mi
- SoHo New York City - 0.25 mi
- Canal Street - 0.28 mi
- Broadway Lafayette Street - 0.51 mi
- Prospect Cemetery - 0.34 mi
- Jacques Torres Chocolate Haven - 0.36 mi
- Grand Canal Court - 176 f
- Juan Pablo Duarte Square - 290 f
- Canal Street (IND Eighth Avenue Line) - 341 f
- Canal Street (IRT Broadway Seventh Avenue Line) - 430 f
- Soho Square - 851 f
- Vesuvio Playground - 0.22 mi
- Father Fagan Square - 0.29 mi
- Finn Square - 0.29 mi
- Charlton Plaza - 0.32 mi
- Playground of the Americas - 0.39 mi
- Petrosino Square - 0.39 mi
- Passannante Square - 0.43 mi
- Little Red Square - 0.49 mi
- Downing Street Playground - 0.50 mi
- Minetta Triangle - 0.51 mi
- Father Demo Square - 0.54 mi
- Chambers Street - World Trade Center -IND Eighth Avenue Line - 0.56 mi
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The James New York-soho
27 Grand Street, New York City, New York, 10013, United States