Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
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811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Featuring an extensive health center and a ticket service for popular New York shows, Sheraton New York Times Square Hotel is 180 feet from the 7th Avenue subway station. A window and a large desk with ergonomic chair provide a comfortable work area. Hudson Market offers a breakfast buffet and Starbucks coffee each morning. Hudson Market Burger opens each evening, serving prime Angus burgers, sodas and milkshakes. Guests of the Sheraton New York Times Square Hotel have access to personalized dining and workout programs through the on-site fitness center. A computer center with free Wi-Fi is in the lobby and the 24-hour FedEx Office Print & Ship Center provides fax, copy and printing services. The Sheraton New York Times Square Hotel is 2297 feet from Rockefeller Center and 1476 feet from Times Square.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • bathrobes
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • alarm clock
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Free Wi-Fi
  • Restaurant(s)
  • Closet
  • English
  • Convenience Store
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • TV & Movies/Shows
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in November, 2025
Guest Score 5 out of 10
Fair
The location
The check in counter was not arrange properly
stayed in November, 2025
Guest Score 7 out of 10
Good
Great location, room good…building work going on on the ground level floor which we were not made aware of, building work and noise going on during our breakfast meal
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The location is perfect
The Dining room is very outdated with dull lighting. The breakfast buffet quality for the price is terrible. Everything served was prepackaged scrambled eggs made of powdered eggs. We also found it ridiculous to charge $6 per bag to store at the concierge which should be free especially when the room rate is over $300 per night. We travel a lot domestically and internationally and have never ever been charged for luggage storage.
stayed in November, 2025
Guest Score 2 out of 10
Poor
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Good +++
Nice +++
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location, cleanliness, and comfortable bed
Handheld shower was broken and it was spraying with gusto 360 direction, no matter what we tried. First night we couldn’t take a shower because of it. The bathtub caulking had mold.
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Got upgraded room after ours wasn't cleaned ready for us which was good. General staff eg cleaning and reception staff were very nice. Location awesome
Took 45mins to check in. Original room wasn't cleaned and ready for us when we arrived, we were compensated for this. Manageress attitude when we complained about the room not being ready and a very large deposit taken for damages etc was disgusting. My email from booking.com clearly stated that the resort taxes were included in the final price I was to pay at the hotel, she argued and said I had to pay for that on top because I had booked through a 3rd party site, which was booking.com. We were refunded this tax as compensation for the room not being ready
stayed in November, 2025
Guest Score 7 out of 10
Good
Room was fine. Location was great. Might stay again but would love a much higher floor.
the bathroom needs work. The wallpaper was falling off and the sink was going down slow
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Nothing
In general it's not 5 star or 4 star.. Max a 3 star hotel.. not worth the value of money
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
No one helpful n they deduct amaount twice
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
stayed in November, 2025
Guest Score 7 out of 10
Good
its abundance
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Great location . Comfortable rooms. Very security conscious , visable throughout the hotel which was excellent.
The additional charges were not explained at either time of booking or on checkin . Some of the checkin front desk team were not as clear as they could have been on questions.
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Staff are extremely rude and way to expensive
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The beds! Ive never slept on a bed like that in my life. The location was perfect and the staff were lovely and helpful
The lifts - can take ages to get to the lobby
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Programmed elevators. Bed comfort and quiet FAN-High HVAC.
Water pressure and temperature Ease of check in (family members' room wasn't ready until 10 PM!!! "Resort fees" (a cancer across all hotels) Room size
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Everything ..Staff service.....the black womanat the reception look down on asian people.... no greeting no smiling Long queue for checkin more than 1 hour waiting by standing in the lobby. No waiting lounge or seating in the ground lobb 6 usd per piece for Luggage deposit. Long queue for breakfast wait for 30 min.minimum. Long queue for elevator. y..Price was too high for bad quality and service like this. Think twice if you'd like to book this hotel.....
stayed in November, 2025
Guest Score 7 out of 10
Good
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
    • LaGuardia Airport - 5.83 mi
    • Teterboro Airport - 7.24 mi
    • Newark Liberty Intl Airport - 10.92 mi
    • John F Kennedy Intl Airport - 13.66 mi
    • Essex County Airport - 15.64 mi
    • Linden - 17.04 mi
    • Morristown Municipal Airport - 22.77 mi
    • Westchester County Airport - 25.42 mi
    • Republic - 29.88 mi
    • Sampit (Hasan) Airport - 37.26 mi

    Museums

      Art Galleries Show all on map »
      • Art Students League of New York - 1,022 f
      • Museum of American Folk Art - 0.21 mi
      • Museum Tower - 0.25 mi
      • American Folk Art Museum - 0.31 mi
      • Museum Of American Folk Art Inc - 0.31 mi
      • American Craft Museum - 0.32 mi
      • Rockefeller Center Christmas Tree Lighting - 0.32 mi
      • Rose Center for Earth and Space - 0.34 mi
      • Museum of TV and Radio - 0.35 mi
      • The Museum Of Television & Radio - 0.35 mi
      • Museum of Modern Art - 0.38 mi
      • Museum of Modern Art (MoMA) - 0.38 mi
      • Public Art Fund Inc - 0.40 mi
      • Nexus Showroom - 0.40 mi
      • Garth Clark Gallery Inc - 0.40 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.21 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.40 mi

    Other attractions

      Famous Streets Show all on map »
      • Seventh Avenue - 131 f
      • 57th Street - Midtown - 1,019 f
      • Theatre District - 0.32 mi
      • 59th Street Columbus Circle - 0.32 mi
      • Columbus Circle - 0.33 mi
      • Fifth Avenue/53rd Street - 0.40 mi
      • Manhattan - 0.41 mi
      Monuments and Landmarks Show all on map »
      • Ed Sullivan Theater - 149 f
      • Carnegie Hall - 0.22 mi
      • Times Square - 0.33 mi
      Colleges and Universities Show all on map »
      • Columbia University - 175 f
      • CUNY John Jay College Criminal Justice - 0.23 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 202 f
      • New York Citys Official Visitor Informat - 233 f
      • Top of the Rock - 0.22 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 206 f
      • Rockefeller Center - 0.33 mi
      • Jazz at Lincoln Center - 0.41 mi
      • Disney Store - 0.41 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 500 f
      • Radio City Music Hall - 0.28 mi
      Theatres Show all on map »
      • August Wilson Theater - 561 f
      • Carnegie Hall Tours - 707 f
      • Gershwin Theatre - 916 f
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.27 mi
      • Christie's auction house - 0.39 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.39 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 836 f
      • Wicked - 916 f
      • Elgin Botanic Garden (historical) - 0.35 mi
      • Top of the Rock Observation Deck - 0.37 mi
      • Duffy Square - 0.39 mi
      • Samuel Paley Plaza - 0.40 mi

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York City, New York, 10019, United States