Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
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Address
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Super-comfortable beds combine with a stellar Midtown location near Rockefeller Center and Radio City Music Hall at the non-smoking Sheraton New York Times Square Hotel. The Sheraton offers modern rooms that all boast signature plush-top beds with cotton-rich linens, flat-panel TVs, work desks and coffeemakers. Start the day off right with a breakfast buffet that features a variety of fresh fare. Come evening, the in-house restaurants serves burgers, milkshakes and more. The hotel also hosts a business center, a fitness room and a 24-hour front desk. The hotel charges a destination fee that includes enhanced Wi-Fi access and restaurant credit. Parking is available, and pets are welcome, both for a fee. The hotel is on 7th Avenue between 52nd and 53rd streets in the heart of Midtown. Rockefeller Center is a short walk from the property, as is Fifth Avenue, St. Patrick's Cathedral and the subway. LaGuardia Airport is a 20-minute drive, and JFK and Newark Liberty International Airport are a half-hour away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Free Internet Available
  • Free Internet Access
  • Free Internet In Public Areas
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Restaurant
  • Golf Course
  • Meeting/Banquet Facilities
  • Parking
  • Room Service
  • Safety Deposit Box
  • Shops in Hotel
  • Tennis Court
  • Tour Desk
  • Air Conditioning
  • Bar
  • Car Rental Desk
  • Concierge Service
  • Currency Exchange
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Bicycle rental
  • Dry cleaning
  • Internet services
  • Non-smoking throughout
  • ATM/cash machine on site
  • Fishing
  • Breakfast in the room
  • Ironing service
  • Gift shop
  • Windsurfing
  • Canoeing
  • Hiking
  • Cycling
  • Bowling
  • Heating
  • Fax/photocopying
  • Diving
  • Squash
  • Ticket service
  • Luggage storage
  • WiFi
  • Mini golf
  • Snack bar
  • Shared lounge/TV area
  • Mini-market on site
  • Wheelchair accessible
  • Daily maid service
  • Private parking
  • Accessible parking
  • Secured parking
  • Daily Housekeeping
  • Street parking
  • Parking garage
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
Click here to leave your opinion >>
stayed in March, 2020
Guest Score 8 out of 10
Very Good
Close to the city centre
The room is small given the price tag
stayed in March, 2020
Guest Score 9 out of 10
Wonderful
The hotel extra fees are accommodated with a $10 bottle of Fiji small water. That’s definitely not good I didn’t even get it. I told the young man at the front desk I didn’t take anything from the mini bar or snack bar but was still charged. Really not happy about it.
stayed in February, 2020
Guest Score 9 out of 10
Wonderful
Proximity to Times Square's attractions and shops
They charged my credit card for a bottle of wine that was never purchased. They should do a better job of tightening up the controls for the mini bar. My husband and I just opened the door and was charged for a bottle we never removed. Crazy.
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
Staff was very nice, especially for being in NYC.
stayed in February, 2020
Guest Score 9 out of 10
Wonderful
Very nice hotel
Heater was not working
stayed in February, 2020
Guest Score 6.3 out of 10
Pleasant
I had an issue with the room which I was told would be addressed while we were out. It did not get addressed until after 3 requests and speaking to a manager. However the manager dealt with the problem fairly, timely and with great professionalism. He was wonderful!
stayed in February, 2020
Guest Score 6 out of 10
Pleasant
The young lady who checked us in was very pleasant & helpful. The room was nice & clean but small. The hotel was very busy , which is a good sign of a good business. The place was clean & centrally located and the bed was comfy.
However, the Breakfast buffet was less than desirable. How we not been given a $30 credit from our rewards points, we would have dined outside. But even eating at the hotel, the food was poor in quality & the wait staff not that great. Then come to find out you add in a gratuity automatically. I can see doing that for a large table, but it was just two of us & we would not have been that generous.
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
stayed in February, 2020
Guest Score 7.5 out of 10
Good
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
The hotel was fantastic, clean, high quality decor, superb staff and in the perfect location for tourists.
When we booked in we got given a twin room rather than a queen which we had booked so for 4 nights me and my wife had to sleep separately, I did complain, however I accepted the room due to being severely jet lagged and the room 3 hours late then what we were originally told it would be, only to be told it would then be an additional hour. But we have all been there, UK traveller, awake for almost 23 hours, and when your tired your tired, waiting around is no good. Personally I think we should of been moved or had the room prepared for us quicker. so value for money in this sense was not worth it. But the room was nice.
stayed in February, 2020
Guest Score 3.8 out of 10
Poor
stayed in February, 2020
Guest Score 10 out of 10
Exceptional
Room was very good for the $. Breakfast was fine. Location was excellent. Staff all excellent
Not a big desk but more lights in room
stayed in February, 2020
Guest Score 9 out of 10
Wonderful
stayed in February, 2020
Guest Score 9.2 out of 10
Wonderful
Clean hotel , nice business lounges
No parking and very very expensive parking attached to hotel.. to keep your bags some time after checking out in the hotel.. you need to pay money !!
stayed in January, 2020
Guest Score 4 out of 10
Disappointing
things were stolen. I travel all the time and leave things by mistake I have never had the hotel tell me they could not find the item I left behind VERY disappointed.
stayed in January, 2020
Guest Score 7.5 out of 10
Good
Convenient
The food in the restaurant was horrible
stayed in January, 2020
Guest Score 7 out of 10
Good
stayed in January, 2020
Guest Score 7.1 out of 10
Good
Location.
Management team
stayed in January, 2020
Guest Score 9.2 out of 10
Wonderful
Location was fantastic walked or caught the hop- on - hop- off sight seeing bus, the bus stop was an easy quick walk. Subway nearby. Easy walk to Central Park, Guggenheim, MoMa, Empire State plus 5th Avenue for shopping. In Broadway area two minute walk from Times Square. The staff were first rate from the very start of our stay. We arrived early and the room hadn’t been vacated but we only waited a short time and all sorted- I had emailed ahead with our etc which was 7.00am. Asked for extra hangers arrived in two minutes! No hassle- unusual! The room and bathroom was very clean with plenty of clean linen very nice maids on our floor and given it was Christmas there were lost of different staff but the same level of services was provided by all of them. Couldn’t fault them! My daughter wanted to go out solo in the evening to a music bar so I asked the concierge it he thought the area in Brooklyn was safe. He was very helpful beyond the normal and gave me a contact number to use in an emergency for transport as you can’t book a cab unless your disabled something I didn’t know about. So nice and very reassuring! Didn’t expect that level of care and attention from hotel staff.
Maybe the rooms were a little dark (not terrible ) but I would imagine a refit will happen soon. A little small for three but were thinking of the economics when we booked- should have got extra room but OK once we got organised! Really enjoyed the stay it was a twin double bedded room, it would have been more comfortable if they were Queen beds.
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
    • LaGuardia Airport - 5.83 mi
    • Teterboro Airport - 7.24 mi
    • Newark Liberty Intl Airport - 10.92 mi
    • John F Kennedy Intl Airport - 13.66 mi
    • Essex County Airport - 15.64 mi
    • Linden - 17.04 mi
    • Morristown Municipal Airport - 22.77 mi
    • Westchester County Airport - 25.42 mi
    • Republic - 29.88 mi
    • Sampit (Hasan) Airport - 37.26 mi

    Museums

      Art Galleries Show all on map »
      • Art Students League of New York - 1,022 f
      • Museum of American Folk Art - 0.21 mi
      • Museum Tower - 0.25 mi
      • American Folk Art Museum - 0.31 mi
      • Museum Of American Folk Art Inc - 0.31 mi
      • American Craft Museum - 0.32 mi
      • Rockefeller Center Christmas Tree Lighting - 0.32 mi
      • Rose Center for Earth and Space - 0.34 mi
      • Museum of TV and Radio - 0.35 mi
      • The Museum Of Television & Radio - 0.35 mi
      • Museum of Modern Art - 0.38 mi
      • Museum of Modern Art (MoMA) - 0.38 mi
      • Public Art Fund Inc - 0.40 mi
      • Nexus Showroom - 0.40 mi
      • Garth Clark Gallery Inc - 0.40 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.21 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.40 mi

    Other attractions

      Famous Streets Show all on map »
      • Seventh Avenue - 130 f
      • 57th Street - Midtown - 1,019 f
      • Theatre District - 0.32 mi
      • 59th Street Columbus Circle - 0.32 mi
      • Columbus Circle - 0.33 mi
      • Fifth Avenue/53rd Street - 0.40 mi
      • Manhattan - 0.41 mi
      Monuments and Landmarks Show all on map »
      • Ed Sullivan Theater - 149 f
      • Carnegie Hall - 0.22 mi
      • Times Square - 0.33 mi
      Colleges and Universities Show all on map »
      • Columbia University - 175 f
      • CUNY John Jay College Criminal Justice - 0.23 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 202 f
      • New York Citys Official Visitor Informat - 232 f
      • Top of the Rock - 0.22 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 206 f
      • Rockefeller Center - 0.33 mi
      • Jazz at Lincoln Center - 0.41 mi
      • Disney Store - 0.41 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 499 f
      • Radio City Music Hall - 0.28 mi
      Theatres Show all on map »
      • August Wilson Theater - 561 f
      • Carnegie Hall Tours - 708 f
      • Gershwin Theatre - 916 f
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.27 mi
      • Christie's auction house - 0.39 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.39 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 836 f
      • Wicked - 916 f
      • Elgin Botanic Garden (historical) - 0.35 mi
      • Top of the Rock Observation Deck - 0.37 mi
      • Duffy Square - 0.39 mi
      • Samuel Paley Plaza - 0.40 mi

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York City, New York, 10019, United States