Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
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811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Featuring an extensive health center and a ticket service for popular New York shows, Sheraton New York Times Square Hotel is 180 feet from the 7th Avenue subway station. A window and a large desk with ergonomic chair provide a comfortable work area. Hudson Market offers a breakfast buffet and Starbucks coffee each morning. Hudson Market Burger opens each evening, serving prime Angus burgers, sodas and milkshakes. Guests of the Sheraton New York Times Square Hotel have access to personalized dining and workout programs through the on-site fitness center. A computer center with free Wi-Fi is in the lobby and the 24-hour FedEx Office Print & Ship Center provides fax, copy and printing services. The Sheraton New York Times Square Hotel is 2297 feet from Rockefeller Center and 1476 feet from Times Square.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • bathrobes
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • alarm clock
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Free Wi-Fi
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Convenience Store
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • TV & Movies/Shows
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Room service available
  • Pets allowed (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location and price
Breakfast was the worst quality I’ve ever experienced in a hotel. Absolute garbage for $47
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 2 out of 10
Poor
It is a very big hotel, but not enough staff to provide services. It took you a lot of time for check-in, luggage storage (with a fee for guests), and room services (I waited for almost one hour at midnight for an additional blanket, since the air-con did not respond to my required room temperature). Unlike other Marriot chain hotels, there is not any clue on the telephone letting you know how to contact room service or the front desk.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Nice rooms, perfect location and amazing staff
Nothing
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Liked
No microwave in room it was by elevator
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
I liked the staff and the location of where it was
The sizes of the beds could’ve been bigger it was far too small for 2 people and a heads up about the destination fee we had to pay almost $400. Was very disappointed by this !
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
The location was good. But I thought it was closer to timesquare. The elevator was very fast and trouble-free.
The room smelled of dampness. The beds were too high, they were not suitable for the family’s accommodation. We had to combine the beds. There was no minibar in the room.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Location and bed
Elevator took a while to figure out how to use
stayed in August, 2026
Guest Score 7 out of 10
Good
The interiors are very clean. The lobby is very spacious and nice to lounge in. The staff are very courteous, and the location is nearby Times Square without being right in Times Square.
The elevator system is very dysfunctional and makes it so that you have to wait very long for a right, or you have too many ppl packed into 1 elevator.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Friendly staff and comfortable beds and great location
Windows were very dirty to try and look outside over the city
stayed in August, 2026
Guest Score 3 out of 10
Poor
Only location
Everything - bad choice, worst hotel I have ever stayed. Smelly rooms, very old furniture, dusty rooms and cabinets - changed our rooms 4 times but still same pathetic experience
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Debbie at the front desk was the only good thing along with the location of the hotel.
When I got to my room it wasn't even cleaned from the person before with drugs spread out on the counter, and I have a child. They gave me a coupon for Starbucks for my inconvenience. Then the elevators didn't work the entire trip so 30 minute waits for elevators. Every morning housekeeping would bang on my door and open it if I didn't answer in time asking if I was leaving. There is only one front desk staff that was nice. Her name is Debbie.
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Location
Staff on checkouts
stayed in August, 2026
Guest Score 7 out of 10
Good
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
stayed in August, 2026
Guest Score 3 out of 10
Poor
Location
Lines for check in, breakfast, elevators. Resort fee charged, same amount of food credit given. But then you are also charged NY tax ~10% twice, on the fee and when you use the credits. In the lobby bar, the only place to use the credit, there is a mandatory 15% service charge and 15% gratuity. And they also want a tip.
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Check in staff, location, cleanliness
Nothing
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
    • LaGuardia Airport - 5.83 mi
    • Teterboro Airport - 7.24 mi
    • Newark Liberty Intl Airport - 10.92 mi
    • John F Kennedy Intl Airport - 13.66 mi
    • Essex County Airport - 15.64 mi
    • Linden - 17.04 mi
    • Morristown Municipal Airport - 22.77 mi
    • Westchester County Airport - 25.42 mi
    • Republic - 29.88 mi
    • Sampit (Hasan) Airport - 37.26 mi

    Museums

      Art Galleries Show all on map »
      • Art Students League of New York - 1,022 f
      • Museum of American Folk Art - 0.21 mi
      • Museum Tower - 0.25 mi
      • American Folk Art Museum - 0.31 mi
      • Museum Of American Folk Art Inc - 0.31 mi
      • American Craft Museum - 0.32 mi
      • Rockefeller Center Christmas Tree Lighting - 0.32 mi
      • Rose Center for Earth and Space - 0.34 mi
      • Museum of TV and Radio - 0.35 mi
      • The Museum Of Television & Radio - 0.35 mi
      • Museum of Modern Art - 0.38 mi
      • Museum of Modern Art (MoMA) - 0.38 mi
      • Public Art Fund Inc - 0.40 mi
      • Nexus Showroom - 0.40 mi
      • Garth Clark Gallery Inc - 0.40 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.21 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Channel Gardens - 0.40 mi

    Other attractions

      Famous Streets Show all on map »
      • Seventh Avenue - 130 f
      • 57th Street - Midtown - 1,019 f
      • Theatre District - 0.32 mi
      • 59th Street Columbus Circle - 0.32 mi
      • Columbus Circle - 0.33 mi
      • Fifth Avenue/53rd Street - 0.40 mi
      • Manhattan - 0.41 mi
      Monuments and Landmarks Show all on map »
      • Ed Sullivan Theater - 149 f
      • Carnegie Hall - 0.22 mi
      • Times Square - 0.33 mi
      Colleges and Universities Show all on map »
      • Columbia University - 175 f
      • CUNY John Jay College Criminal Justice - 0.23 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 202 f
      • New York Citys Official Visitor Informat - 232 f
      • Top of the Rock - 0.22 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 206 f
      • Rockefeller Center - 0.33 mi
      • Jazz at Lincoln Center - 0.41 mi
      • Disney Store - 0.41 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 499 f
      • Radio City Music Hall - 0.28 mi
      Theatres Show all on map »
      • August Wilson Theater - 561 f
      • Carnegie Hall Tours - 708 f
      • Gershwin Theatre - 916 f
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.27 mi
      • Christie's auction house - 0.39 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.39 mi
      Other Show all on map »
      • 50th Street Seventh Avenue Line - 836 f
      • Wicked - 916 f
      • Elgin Botanic Garden (historical) - 0.35 mi
      • Top of the Rock Observation Deck - 0.37 mi
      • Duffy Square - 0.39 mi
      • Samuel Paley Plaza - 0.40 mi

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York City, New York, 10019, United States