Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- On-site parking
- mini bar
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Closet
- English
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- TV & Movies/Shows
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Kenneth (solo traveller)
stayed in November, 2025
Guest Score 5 out of 10
Fair
The location
The check in counter was not arrange properly
Jason (family with young children)
stayed in November, 2025
Guest Score 7 out of 10
Good
Great location, room good…building work going on on the ground level floor which we were not made aware of, building work and noise going on during our breakfast meal
Micheline (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The location is perfect
The Dining room is very outdated with dull lighting. The breakfast buffet quality for the price is terrible. Everything served was prepackaged scrambled eggs made of powdered eggs. We also found it ridiculous to charge $6 per bag to store at the concierge which should be free especially when the room rate is over $300 per night. We travel a lot domestically and internationally and have never ever been charged for luggage storage.
Osama (review category business travellers)
stayed in November, 2025
Guest Score 2 out of 10
Poor
Lisa (family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Good +++
Nice +++
Akiko (young couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location, cleanliness, and comfortable bed
Handheld shower was broken and it was spraying with gusto 360 direction, no matter what we tried. First night we couldn’t take a shower because of it. The bathtub caulking had mold.
Alexander (group)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Got upgraded room after ours wasn't cleaned ready for us which was good. General staff eg cleaning and reception staff were very nice. Location awesome
Took 45mins to check in. Original room wasn't cleaned and ready for us when we arrived, we were compensated for this. Manageress attitude when we complained about the room not being ready and a very large deposit taken for damages etc was disgusting. My email from booking.com clearly stated that the resort taxes were included in the final price I was to pay at the hotel, she argued and said I had to pay for that on top because I had booked through a 3rd party site, which was booking.com. We were refunded this tax as compensation for the room not being ready
Hess (young couple)
stayed in November, 2025
Guest Score 7 out of 10
Good
Room was fine. Location was great. Might stay again but would love a much higher floor.
the bathroom needs work. The wallpaper was falling off and the sink was going down slow
Hanan (family with young children)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Nothing
In general it's not 5 star or 4 star..
Max a 3 star hotel.. not worth the value of money
Valeria (group)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Kumar (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
No one helpful n they deduct amaount twice
Rebecca (family with young children)
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Anonymous (solo traveller)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Emerson (review category business travellers)
stayed in November, 2025
Guest Score 7 out of 10
Good
its abundance
Grace (review category business travellers)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Great location . Comfortable rooms. Very security conscious , visable throughout the hotel which was excellent.
The additional charges were not explained at either time of booking or on checkin . Some of the checkin front desk team were not as clear as they could have been on questions.
Susan (family with young children)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Staff are extremely rude and way to expensive
Natalie (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The beds! Ive never slept on a bed like that in my life. The location was perfect and the staff were lovely and helpful
The lifts - can take ages to get to the lobby
Patrick (young couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Programmed elevators.
Bed comfort and quiet FAN-High HVAC.
Water pressure and temperature
Ease of check in (family members' room wasn't ready until 10 PM!!!
"Resort fees" (a cancer across all hotels)
Room size
Aeronk (with friends)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Everything ..Staff service.....the black womanat the reception look down on asian people.... no greeting no smiling Long queue for checkin more than 1 hour waiting by standing in the lobby. No waiting lounge or seating in the ground lobb 6 usd per piece for Luggage deposit. Long queue for breakfast wait for 30 min.minimum. Long queue for elevator. y..Price was too high for bad quality and service like this. Think twice if you'd like to book this hotel.....
Abdullah (review category business travellers)
stayed in November, 2025
Guest Score 7 out of 10
Good
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
- LaGuardia Airport - 5.83 mi
- Teterboro Airport - 7.24 mi
- Newark Liberty Intl Airport - 10.92 mi
- John F Kennedy Intl Airport - 13.66 mi
- Essex County Airport - 15.64 mi
- Linden - 17.04 mi
- Morristown Municipal Airport - 22.77 mi
- Westchester County Airport - 25.42 mi
- Republic - 29.88 mi
- Sampit (Hasan) Airport - 37.26 mi
- Art Students League of New York - 1,022 f
- Museum of American Folk Art - 0.21 mi
- Museum Tower - 0.25 mi
- American Folk Art Museum - 0.31 mi
- Museum Of American Folk Art Inc - 0.31 mi
- American Craft Museum - 0.32 mi
- Rockefeller Center Christmas Tree Lighting - 0.32 mi
- Rose Center for Earth and Space - 0.34 mi
- Museum of TV and Radio - 0.35 mi
- The Museum Of Television & Radio - 0.35 mi
- Museum of Modern Art - 0.38 mi
- Museum of Modern Art (MoMA) - 0.38 mi
- Public Art Fund Inc - 0.40 mi
- Nexus Showroom - 0.40 mi
- Garth Clark Gallery Inc - 0.40 mi
- 50th Street Station - 0.21 mi
- Channel Gardens - 0.40 mi
- Seventh Avenue - 131 f
- 57th Street - Midtown - 1,019 f
- Theatre District - 0.32 mi
- 59th Street Columbus Circle - 0.32 mi
- Columbus Circle - 0.33 mi
- Fifth Avenue/53rd Street - 0.40 mi
- Manhattan - 0.41 mi
- Ed Sullivan Theater - 149 f
- Carnegie Hall - 0.22 mi
- Times Square - 0.33 mi
- Columbia University - 175 f
- CUNY John Jay College Criminal Justice - 0.23 mi
- Times Square Visitors Center & Ed Sulliv - 202 f
- New York Citys Official Visitor Informat - 233 f
- Top of the Rock - 0.22 mi
- NYC Visitors and Conventions Bureau - 206 f
- Rockefeller Center - 0.33 mi
- Jazz at Lincoln Center - 0.41 mi
- Disney Store - 0.41 mi
- Roseland Ballroom - 500 f
- Radio City Music Hall - 0.28 mi
- August Wilson Theater - 561 f
- Carnegie Hall Tours - 707 f
- Gershwin Theatre - 916 f
- Manhattan Polyclinic Hospital - 0.27 mi
- Christie's auction house - 0.39 mi
- Ramone Aponte Park - 0.39 mi
- 50th Street Seventh Avenue Line - 836 f
- Wicked - 916 f
- Elgin Botanic Garden (historical) - 0.35 mi
- Top of the Rock Observation Deck - 0.37 mi
- Duffy Square - 0.39 mi
- Samuel Paley Plaza - 0.40 mi
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Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States