Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- On-site parking
- mini bar
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- TV & Movies/Shows
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
- LaGuardia Airport - 5.83 mi
- Teterboro Airport - 7.24 mi
- Newark Liberty Intl Airport - 10.92 mi
- John F Kennedy Intl Airport - 13.66 mi
- Essex County Airport - 15.64 mi
- Linden - 17.04 mi
- Morristown Municipal Airport - 22.77 mi
- Westchester County Airport - 25.42 mi
- Republic - 29.88 mi
- Sampit (Hasan) Airport - 37.26 mi
Museums
- Art Students League of New York - 1,022 f
- Museum of American Folk Art - 0.21 mi
- Museum Tower - 0.25 mi
- American Folk Art Museum - 0.31 mi
- Museum Of American Folk Art Inc - 0.31 mi
- American Craft Museum - 0.32 mi
- Rockefeller Center Christmas Tree Lighting - 0.32 mi
- Rose Center for Earth and Space - 0.34 mi
- Museum of TV and Radio - 0.35 mi
- The Museum Of Television & Radio - 0.35 mi
- Museum of Modern Art - 0.38 mi
- Museum of Modern Art (MoMA) - 0.38 mi
- Public Art Fund Inc - 0.40 mi
- Nexus Showroom - 0.40 mi
- Garth Clark Gallery Inc - 0.40 mi
Click here to leave your opinion >>
Vangelis (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Tammy (group)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Juan (review category business travellers)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Staff great. Very accomodating despite they were completely understaffed.
Extremely understaffed. Understood that we were through a storm, but everyone knew it was going to happen so the departments could be staffed accordingly. Cannot staff the Front Office with just two receptionists in every shift, Same thing happened in the restaurant. Queues were amazing.
Kiera (family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Dianne (young couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Cleanliness and staff were accomodating.
We have to pay for our luggage to be kept whilst waiting for the room.
Develioğlu (young couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Luis (review category business travellers)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Located on 7th Avenue, just a 5‑minute walk from Times Square, with several subway lines nearby.”
Very old building with low-quality services
Room features not functioning properly (e.g., blackout curtains requiring excessive force to close)
No hot water in the shower
Outdated bathroom amenities
Small double bed — too small for a couple
Unfriendly front desk staff
Zecha (solo traveller)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Mark (solo traveller)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Location was good for us - convenient to the office. Staff really friendly
Super crowded and elevators under repair
Sink clogged - never cleared despite mentioning it twice.
Very large roach (water bug?) in the bathroom. Someone else’s used underwear found in our room - not cool.
Maura (family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
Han (solo traveller)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
No housekeeping. No patience. No support from the staff team. Services not efficient and patient. No clear payment and detailed refund every day. No international and professional services match.
Ana (family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Location
The elevators were very slow and complicated.
Han (review category business travellers)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
Anonymous (Solo Traveler)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
NA
I was moved from this hotel to another with no preparation, no communication. They told me when I checked in; after waiting in line for an hour to check in.
Kerry (family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Dawn (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Philip (Family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location is convenient to all mid-town activity
The elevators were not all working and it created long waits in the lobby. Only two elevators working is not enough.
Philip (family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Location is convenient to all mid-town activity
The elevators were not all working and it created long waits in the lobby. Only two elevators working is not enough.
Aj (review category business travellers)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Location Location Location. I would rate it highly just for this
For the money I paid, the rooms were not unto the mark and felt cramped despite being on the higher floors
susan (Couple)
stayed in February, 2026
Guest Score 3 out of 10
Poor
The location was great. Room was generally clean and the bed was comfortable
We walked in to the room with a huge cockroach in the sink. Getting up and down from the lobby to the room was painful, there were 3 elevators that served our room and they were all out of service so we had to use the one freight elevator that worked. Being on the 23rd floor this often took 10 to 15 minutes. The elevators were not working all weekend. In addition the water in the shower was tepid, not hot. Generally the building was shabby. The front doors weren't operating properly either.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
- LaGuardia Airport - 5.83 mi
- Teterboro Airport - 7.24 mi
- Newark Liberty Intl Airport - 10.92 mi
- John F Kennedy Intl Airport - 13.66 mi
- Essex County Airport - 15.64 mi
- Linden - 17.04 mi
- Morristown Municipal Airport - 22.77 mi
- Westchester County Airport - 25.42 mi
- Republic - 29.88 mi
- Sampit (Hasan) Airport - 37.26 mi
- Art Students League of New York - 1,022 f
- Museum of American Folk Art - 0.21 mi
- Museum Tower - 0.25 mi
- American Folk Art Museum - 0.31 mi
- Museum Of American Folk Art Inc - 0.31 mi
- American Craft Museum - 0.32 mi
- Rockefeller Center Christmas Tree Lighting - 0.32 mi
- Rose Center for Earth and Space - 0.34 mi
- Museum of TV and Radio - 0.35 mi
- The Museum Of Television & Radio - 0.35 mi
- Museum of Modern Art - 0.38 mi
- Museum of Modern Art (MoMA) - 0.38 mi
- Public Art Fund Inc - 0.40 mi
- Nexus Showroom - 0.40 mi
- Garth Clark Gallery Inc - 0.40 mi
- 50th Street Station - 0.21 mi
- Channel Gardens - 0.40 mi
- Seventh Avenue - 130 f
- 57th Street - Midtown - 1,019 f
- Theatre District - 0.32 mi
- 59th Street Columbus Circle - 0.32 mi
- Columbus Circle - 0.33 mi
- Fifth Avenue/53rd Street - 0.40 mi
- Manhattan - 0.41 mi
- Ed Sullivan Theater - 149 f
- Carnegie Hall - 0.22 mi
- Times Square - 0.33 mi
- Columbia University - 175 f
- CUNY John Jay College Criminal Justice - 0.23 mi
- Times Square Visitors Center & Ed Sulliv - 202 f
- New York Citys Official Visitor Informat - 232 f
- Top of the Rock - 0.22 mi
- NYC Visitors and Conventions Bureau - 206 f
- Rockefeller Center - 0.33 mi
- Jazz at Lincoln Center - 0.41 mi
- Disney Store - 0.41 mi
- Roseland Ballroom - 499 f
- Radio City Music Hall - 0.28 mi
- August Wilson Theater - 561 f
- Carnegie Hall Tours - 708 f
- Gershwin Theatre - 916 f
- Manhattan Polyclinic Hospital - 0.27 mi
- Christie's auction house - 0.39 mi
- Ramone Aponte Park - 0.39 mi
- 50th Street Seventh Avenue Line - 836 f
- Wicked - 916 f
- Elgin Botanic Garden (historical) - 0.35 mi
- Top of the Rock Observation Deck - 0.37 mi
- Duffy Square - 0.39 mi
- Samuel Paley Plaza - 0.40 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Famous Streets Show all on map »
Monuments and Landmarks Show all on map »
Colleges and Universities Show all on map »
Attractions Show all on map »
Things to do Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Theatres Show all on map »
Historical Buildings Show all on map »
National Parks Show all on map »
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Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States