Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- On-site parking
- mini bar
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- TV & Movies/Shows
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Laurie (group)
stayed in August, 2026
Guest Score 3 out of 10
Poor
Liked the hotel location and lobby was fabulous
Room was not as expected. Water spilled on bedding prior to check in and made wet. Had to call at night to have it resolved. Shower curtain left in sink. Housekeeping didn’t service room u til very late evening. Coffee maker had no plug to use except on widow ledge. Hair dryer balanced on knob in bathroom near open shower, no GFI in sight, locks on doors recently upgraded but appeared to keep us locked in until security came - said they’re new and someone should have told us. Never received the destination things that I had to pay for and no refund - said there was no destination charge on the room.
Mary (review category business travellers)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Adeel (family with young children)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Gagik (family with young children)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
It is not hotel, it is misunderstood, you must fight for breakfast, stuff didn't understand.
Don't take beakfast included version as they will charge for it later again and they don't care you paid or not.
If shortly don't stop hear, better pay litel more go to oter hotel.
Pamela (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
I liked the convenience, the room, the Staff, and the amenities.
The only negative was there was no refrigerator in the room but it wasn’t a deal breaker because my stay was only one night.
Lincoln (solo traveller)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Camilo (young couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
The hotel is old and outdated, the lobby is crazy feels like a market ,the vendors outside on the sidewalk, we use to stay at this hotel years ago and is is sad to see what has become of it
Sara (young couple)
stayed in August, 2026
Guest Score 3 out of 10
Poor
Pedro (young couple)
stayed in August, 2026
Guest Score 2 out of 10
Poor
Location
Cleanliness of the room, bed sheets, no amenities, elevators took at least 35 minutes to go up or down each time, just ridiculous
Khadim (young couple)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Tionne (young couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Stacy (solo traveller)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Debbie at the front desk was the ONLY good thing at this hotel!
The front desk only had zero to 1 person working, so lines were out the door. The elevators took 30 min EVERY time! The cleaning staff would walk in our room after 1 knock. The cleaning staff were rude. The lobby restaurant staff was rude and it was dirty. They checked us into a room that wasn't even clean yet with drugs on the table.
Leonor (family with young children)
stayed in August, 2026
Guest Score 3 out of 10
Poor
I liked only and only the location.
During my stay, the hotel had serious shortcomings: the room was not available several hours after the check-in time, several guests faced the same problem, and the service was repeatedly rude and unprofessional. I was given incomplete information about my stay, I was wrongly charged despite a credit having been applied, and my deposit was not refunded. The experience fell far short of the standard expected of a hotel of this category.
Halleigh (young couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
I am extremely unhappy. I paid almost $400 to be in a room for less than 12 hours.
Paul (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Lisa (Group Traveler)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
Size of room
Beds are too high and charge to hold your bags even when room isn’t ready on time.
burak (Group Traveler)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
The location was convenient
It has a very dysfunctional elevator system. You spend up to 15 minutes waiting for lifts. It was almost as though we spent more time waiting for elevators than actual sightseeing. Lastly, no minibar / refrigerator in the rooms.
Burak (group)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
The location was convenient
It has a very dysfunctional elevator system. You spend up to 15 minutes waiting for lifts. It was almost as though we spent more time waiting for elevators than actual sightseeing. Lastly, no minibar / refrigerator in the rooms.
Woldelul (Family with young children)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Nothing
We didn't even have water in the room there was a broken fridge, elevator doesn't work on a certain floor.
Adnan K. (Group Traveler)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
Elevators were very confusing
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
- LaGuardia Airport - 5.83 mi
- Teterboro Airport - 7.24 mi
- Newark Liberty Intl Airport - 10.92 mi
- John F Kennedy Intl Airport - 13.66 mi
- Essex County Airport - 15.64 mi
- Linden - 17.04 mi
- Morristown Municipal Airport - 22.77 mi
- Westchester County Airport - 25.42 mi
- Republic - 29.88 mi
- Sampit (Hasan) Airport - 37.26 mi
- Art Students League of New York - 1,022 f
- Museum of American Folk Art - 0.21 mi
- Museum Tower - 0.25 mi
- American Folk Art Museum - 0.31 mi
- Museum Of American Folk Art Inc - 0.31 mi
- American Craft Museum - 0.32 mi
- Rockefeller Center Christmas Tree Lighting - 0.32 mi
- Rose Center for Earth and Space - 0.34 mi
- Museum of TV and Radio - 0.35 mi
- The Museum Of Television & Radio - 0.35 mi
- Museum of Modern Art - 0.38 mi
- Museum of Modern Art (MoMA) - 0.38 mi
- Public Art Fund Inc - 0.40 mi
- Nexus Showroom - 0.40 mi
- Garth Clark Gallery Inc - 0.40 mi
- 50th Street Station - 0.21 mi
- Channel Gardens - 0.40 mi
- Seventh Avenue - 130 f
- 57th Street - Midtown - 1,019 f
- Theatre District - 0.32 mi
- 59th Street Columbus Circle - 0.32 mi
- Columbus Circle - 0.33 mi
- Fifth Avenue/53rd Street - 0.40 mi
- Manhattan - 0.41 mi
- Ed Sullivan Theater - 149 f
- Carnegie Hall - 0.22 mi
- Times Square - 0.33 mi
- Columbia University - 175 f
- CUNY John Jay College Criminal Justice - 0.23 mi
- Times Square Visitors Center & Ed Sulliv - 202 f
- New York Citys Official Visitor Informat - 232 f
- Top of the Rock - 0.22 mi
- NYC Visitors and Conventions Bureau - 206 f
- Rockefeller Center - 0.33 mi
- Jazz at Lincoln Center - 0.41 mi
- Disney Store - 0.41 mi
- Roseland Ballroom - 499 f
- Radio City Music Hall - 0.28 mi
- August Wilson Theater - 561 f
- Carnegie Hall Tours - 708 f
- Gershwin Theatre - 916 f
- Manhattan Polyclinic Hospital - 0.27 mi
- Christie's auction house - 0.39 mi
- Ramone Aponte Park - 0.39 mi
- 50th Street Seventh Avenue Line - 836 f
- Wicked - 916 f
- Elgin Botanic Garden (historical) - 0.35 mi
- Top of the Rock Observation Deck - 0.37 mi
- Duffy Square - 0.39 mi
- Samuel Paley Plaza - 0.40 mi
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Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States