Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
811 7th Avenue 53rd Street, New York City, New York, 10019, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- On-site parking
- mini bar
- alarm clock
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Free Wi-Fi
- Restaurant(s)
- Closet
- English
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- TV & Movies/Shows
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Keesha (Family with young children)
stayed in November, 2025
Guest Score 2 out of 10
Poor
Location was great but everything else was horrible.
The cleanliness of the hotel, the front desk staff was not pleasant at all, elevators keep going out, we had to be moved to another due to the initial room not being cleaned properly. This hotel ruined our entire trip.
saverio (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location wonderful.
The room was spacious.
Facilities in the room were OK
Two of three elevators were out of service; in NYC you expect to have all elevators working.
Breakfast awfully expensive, in fact we had breakfast outside. I think you are losing business by charging so much the breakfast
Sheldon (Couple)
stayed in November, 2025
Guest Score 3 out of 10
Poor
Elevators
Room very small.
Elevators didn’t work well
Security had to work it one day.
Took 1/2 hour to get an elevator.
Micheline N. (Family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The location is perfect
The Dining room is very outdated with dull lighting. The breakfast buffet quality for the price is terrible. Everything served was prepackaged scrambled eggs made of powdered eggs. We also found it ridiculous to charge $6 per bag to store at the concierge which should be free especially when the room rate is over $300 per night. We travel a lot domestically and internationally and have never ever been charged for luggage storage.
Lisa (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Good +++
Nice +++
Akiko (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location, cleanliness, and comfortable bed
Handheld shower was broken and it was spraying with gusto 360 direction, no matter what we tried. First night we couldn’t take a shower because of it. The bathtub caulking had mold.
HESS (Couple)
stayed in November, 2025
Guest Score 7 out of 10
Good
Room was fine. Location was great. Might stay again but would love a much higher floor.
the bathroom needs work. The wallpaper was falling off and the sink was going down slow
EMERSON J. (Group Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
its abundance
Aeronk (Group Traveler)
stayed in November, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Everything ..Staff service.....the black womanat the reception look down on asian people.... no greeting no smiling Long queue for checkin more than 1 hour waiting by standing in the lobby. No waiting lounge or seating in the ground lobb 6 usd per piece for Luggage deposit. Long queue for breakfast wait for 30 min.minimum. Long queue for elevator. y..Price was too high for bad quality and service like this. Think twice if you'd like to book this hotel.....
Patrick (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Programmed elevators.
Bed comfort and quiet FAN-High HVAC.
Water pressure and temperature
Ease of check in (family members' room wasn't ready until 10 PM!!!
"Resort fees" (a cancer across all hotels)
Room size
Jennifer (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Breakfast was a typical hotel buffet. There was always a line and wait to be seated. It was adequate and helpful in saving time since it was on site. Nice to have it included.
Waiting to be seated, average food,
R (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Up to date facility, spacious common spaces, exceptional staff.
Edward (Family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
This hotel is all about location 5 mins walk from time square and Central Park. Good base for a sightseeing trip
Rooms were quite small, hotel is a little tired
Alfred (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The hotel was clean and the staff were all friendly.
No comment
Willie (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
It was convenient!
For the price, rooms need to be upgraded. One of the rep at the desk did not exemplify professionalism in customer service.
Renato (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
It has a great location, near the most attraction and metro station.
As it is a big hotel with a lot of guests so the waiting time for staff assistance is really long
Silveira (Solo Traveler)
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
Lobby was nice
They didnt give me the right bed, line was really long to check in, room didnt even have a fridge
Michael (Unknown)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Location
unknown (Solo Traveler)
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
The location
The unprofessional staff at the reception
Muhammad (Group Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Location
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.51 mi
- LaGuardia Airport - 5.83 mi
- Teterboro Airport - 7.24 mi
- Newark Liberty Intl Airport - 10.92 mi
- John F Kennedy Intl Airport - 13.66 mi
- Essex County Airport - 15.64 mi
- Linden - 17.04 mi
- Morristown Municipal Airport - 22.77 mi
- Westchester County Airport - 25.42 mi
- Republic - 29.88 mi
- Sampit (Hasan) Airport - 37.26 mi
- Art Students League of New York - 1,022 f
- Museum of American Folk Art - 0.21 mi
- Museum Tower - 0.25 mi
- American Folk Art Museum - 0.31 mi
- Museum Of American Folk Art Inc - 0.31 mi
- American Craft Museum - 0.32 mi
- Rockefeller Center Christmas Tree Lighting - 0.32 mi
- Rose Center for Earth and Space - 0.34 mi
- Museum of TV and Radio - 0.35 mi
- The Museum Of Television & Radio - 0.35 mi
- Museum of Modern Art - 0.38 mi
- Museum of Modern Art (MoMA) - 0.38 mi
- Public Art Fund Inc - 0.40 mi
- Nexus Showroom - 0.40 mi
- Garth Clark Gallery Inc - 0.40 mi
- 50th Street Station - 0.21 mi
- Channel Gardens - 0.40 mi
- Seventh Avenue - 131 f
- 57th Street - Midtown - 1,019 f
- Theatre District - 0.32 mi
- 59th Street Columbus Circle - 0.32 mi
- Columbus Circle - 0.33 mi
- Fifth Avenue/53rd Street - 0.40 mi
- Manhattan - 0.41 mi
- Ed Sullivan Theater - 149 f
- Carnegie Hall - 0.22 mi
- Times Square - 0.33 mi
- Columbia University - 175 f
- CUNY John Jay College Criminal Justice - 0.23 mi
- Times Square Visitors Center & Ed Sulliv - 202 f
- New York Citys Official Visitor Informat - 233 f
- Top of the Rock - 0.22 mi
- NYC Visitors and Conventions Bureau - 206 f
- Rockefeller Center - 0.33 mi
- Jazz at Lincoln Center - 0.41 mi
- Disney Store - 0.41 mi
- Roseland Ballroom - 500 f
- Radio City Music Hall - 0.28 mi
- August Wilson Theater - 561 f
- Carnegie Hall Tours - 707 f
- Gershwin Theatre - 916 f
- Manhattan Polyclinic Hospital - 0.27 mi
- Christie's auction house - 0.39 mi
- Ramone Aponte Park - 0.39 mi
- 50th Street Seventh Avenue Line - 836 f
- Wicked - 916 f
- Elgin Botanic Garden (historical) - 0.35 mi
- Top of the Rock Observation Deck - 0.37 mi
- Duffy Square - 0.39 mi
- Samuel Paley Plaza - 0.40 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Famous Streets Show all on map »
Monuments and Landmarks Show all on map »
Colleges and Universities Show all on map »
Attractions Show all on map »
Things to do Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Theatres Show all on map »
Historical Buildings Show all on map »
National Parks Show all on map »
Other Show all on map »
Sheraton New York Times Square Hotel
811 7th Avenue 53rd Street, New York City, New York, 10019, United States