Residence Inn New York Manhattan / World Trade Center Area
170 Broadway, New York City, New York, 10007, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
170 Broadway, New York City, New York, 10007, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Microwave
- Coffee/tea maker
- Chapel/shrine
- Private check-in/check-out
- Wheelchair accessible
- vending machine
- dishwasher
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Radio
- Daily Housekeeping
- English
- Japanese
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Grocery delivery
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- TV & Movies/Shows
- Visual aids Braille/Tactile signs
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Pets allowed (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
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Residence Inn New York Manhattan / World Trade Center Area
Rates from View more information >>
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 0.58 mi
- Newark Liberty Intl Airport - 8.41 mi
- LaGuardia Airport - 8.57 mi
- Teterboro Airport - 10.04 mi
- John F Kennedy Intl Airport - 13.02 mi
- Linden - 13.86 mi
- Essex County Airport - 15.93 mi
- Morristown Municipal Airport - 22.09 mi
- Westchester County Airport - 29.30 mi
- Republic - 31.25 mi
- Sampit (Hasan) Airport - 35.09 mi
- Monmouth Executive - 36.62 mi
Museums
- National September 11 Memorial & Museum - 1,048 f
- Kallers America Shoppe & Gallery Inc - 0.21 mi
- Edward Carter Gallery - 0.27 mi
- Judith Klein Gallery - 0.32 mi
- Museum Of American Financial History - 0.32 mi
- NYC Police Museum - 0.33 mi
- Childrens Center South Street Seaport Museum - 0.37 mi
- A A Low Building South Street Seaport Museum - 0.39 mi
Click here to leave your opinion >>
Ekaterina (young couple)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Location is great if you want to visit sightseeing of lower Manhattan (incl Financial district, SoHo, Chelsea, Chinatown, Little Italy etc).
Lady at the reception Jane helped us very much
1. Very noisy! If windows of your room face the street (and most of the rooms do) you will have really sleepless nights even with earplugs. And if you ask to change the room with backyard view, you will hear the sound of elevators.
2. Rooms are not really clean and need renovation.
3. Terrible customer service from manager. We had a problem with our card when the hotel was trying to hold the deposit. The manager told us that we HAD TO LEAVE the hotel if they couldn’t block the sum although our stay WAS FULLY PREPAID. Lucky for us the reception lady managed to fulfill the holding.
Jongwook (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Housekeeping staff is very kind and offer clean turn down service. Location is also great. And breakfast is also good
Price and elevator
Cathy (review category business travellers)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Comfortable bed, kitchenette,
My first room had no heat so I had to move. Everything looks beat up and dated… the ceiling in my shower was pealing…. The elevators were slow to arrive and the doors closed in about 10 seconds and I bumped my head on a closing door… and I paid $250 for this
Peet7g (family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
A very well situated Hotel just a hop away from WTC and The metro stations. The staff was super helpful and always caring for their guests. I liked the take away option at breakfast and the little mini market you could choose from all day.
The elevators sequence is either faulty or the 2 operational elevators are too few for the amount of traffic it handles, but it sometimes took over 10 minutes to hop in to an elevator!
Ana (Couple)
stayed in October, 2025
Guest Score 7 out of 10
Good
The breakfast was simple and good. The bed was comfortable. Staff was friendly.
I travel a lot and it’s very rare to arrive at a hotel and have the receptionist say that they have a room ready, but we would need to pay $50 for an early check in. For me, that’s how you lose a client. The room will sit empty and I would be a much happier guest if I could leave my bags in the room. The room wasn’t spotless clean and the fridge was so noisy.
Ana (young couple)
stayed in October, 2025
Guest Score 7 out of 10
Good
The breakfast was simple and good. The bed was comfortable. Staff was friendly.
I travel a lot and it’s very rare to arrive at a hotel and have the receptionist say that they have a room ready, but we would need to pay $50 for an early check in. For me, that’s how you lose a client. The room will sit empty and I would be a much happier guest if I could leave my bags in the room. The room wasn’t spotless clean and the fridge was so noisy.
Grace (family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
very good location - near subway stations and nice part of downtown, staff were friendly and helpful, free laundry machines available for guests, bed was comfortable, facilities/room were clean, good breakfast with variety
mattress on sofa bed was thin so you could feel the metal bars underneath, not much natural sunlight in room due to window facing courtyard between tall buildings
Marguerite (family with young children)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
The lifts were slow
Yara (Group Traveler)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
We had a generally good experience during our stay the hotel was clean, comfortable, and in a convenient location.
Our stay at the hotel would have been great if it weren’t for one front desk staff member named Heidy, who managed to turn an easy checkout into an unpleasant experience.
At check-in, two different staff members clearly told us we could pay in cash at checkout, and we confirmed that more than once. When we returned to check out, Heidy insisted that the hotel does not accept cash at all. Instead of trying to clarify or help, she chose to be rude, dismissive, and completely unprofessional. The worst part was that when I was speaking to her, she pretended not to hear me, ignoring what I said until I repeated myself multiple times. It was disrespectful and unnecessary.
It’s baffling that someone with that kind of attitude is the face of guest service. A simple, polite explanation would have been fine but instead, she acted as though she was doing us a favor just by acknowledging our presence. The rest of the staff were kind and professional, but Heidy’s behavior overshadowed everything else.
unknown (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
There was an issue with my order, as I needed to cancel my last night and the request felt between the cracks between booking.com service and the hotel but the hotel staff were gracious and cancelled the last night anyway.
Yara (group)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
We had a generally good experience during our stay the hotel was clean, comfortable, and in a convenient location.
Our stay at the hotel would have been great if it weren’t for one front desk staff member named Heidy, who managed to turn an easy checkout into an unpleasant experience.
At check-in, two different staff members clearly told us we could pay in cash at checkout, and we confirmed that more than once. When we returned to check out, Heidy insisted that the hotel does not accept cash at all. Instead of trying to clarify or help, she chose to be rude, dismissive, and completely unprofessional. The worst part was that when I was speaking to her, she pretended not to hear me, ignoring what I said until I repeated myself multiple times. It was disrespectful and unnecessary.
It’s baffling that someone with that kind of attitude is the face of guest service. A simple, polite explanation would have been fine but instead, she acted as though she was doing us a favor just by acknowledging our presence. The rest of the staff were kind and professional, but Heidy’s behavior overshadowed everything else.
Doron (family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
very good breakfast, very good location close to many places and to the subway, very helpful crew, very nice Gym
The hotel is too expensive
Anonymous (review category business travellers)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
There was an issue with my order, as I needed to cancel my last night and the request felt between the cracks between booking.com service and the hotel but the hotel staff were gracious and cancelled the last night anyway.
Popa (family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
An excellent hotel!
Luis (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location, breakfast
Beth (young couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Super friendly and helpful staff, great location and super comfy and clean! Facilities were great!!
Luis (family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location, breakfast
Andrew (review category business travellers)
stayed in October, 2025
Guest Score 7 out of 10
Good
Shirie (family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Friendly and helpful staff
Good location
The beds were not so comfortable
The breakfast room was a bit crowded
Begonia (Group Traveler)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The location, great breakfast and a decent size room with great amenities we got a room with a nice fridge and kitchenette, breakfast are included great selection of food and coffee ?
One elevator was broken but the rest was really good ??
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 0.58 mi
- Newark Liberty Intl Airport - 8.41 mi
- LaGuardia Airport - 8.57 mi
- Teterboro Airport - 10.04 mi
- John F Kennedy Intl Airport - 13.02 mi
- Linden - 13.86 mi
- Essex County Airport - 15.93 mi
- Morristown Municipal Airport - 22.09 mi
- Westchester County Airport - 29.30 mi
- Republic - 31.25 mi
- Sampit (Hasan) Airport - 35.09 mi
- Monmouth Executive - 36.62 mi
- Fulton Street Subway Station - 521 f
- Wall Street Subway Station - 937 f
- National September 11 Memorial & Museum - 1,048 f
- Kallers America Shoppe & Gallery Inc - 0.21 mi
- Edward Carter Gallery - 0.27 mi
- Judith Klein Gallery - 0.32 mi
- Museum Of American Financial History - 0.32 mi
- NYC Police Museum - 0.33 mi
- Childrens Center South Street Seaport Museum - 0.37 mi
- A A Low Building South Street Seaport Museum - 0.39 mi
- Century 21 Building - 188 f
- Trinity Church - 917 f
- Woolworth Building - 0.21 mi
- Wiggin Pavilion New York University Downtown Hospital - 0.26 mi
- NYU Hospital - 0.26 mi
- Commons Historic District - 0.27 mi
- Printing House Square - 0.28 mi
- Beekman Street Hospital - 0.36 mi
- Stone Street Historic District - 0.37 mi
- Nassau Street Pedestrian Mall - 498 f
- National September 11 Memorial - 533 f
- Federal Hall National Memorial - 954 f
- New York Stock Exchange - 0.23 mi
- Ground Zero - 0.26 mi
- Federal Reserve Bank of NY - 0.27 mi
- Fulton Street/Broadway Nassau Street - 587 f
- Broad Street - 977 f
- Wall Street - 0.21 mi
- The Wall Street Experience Wall Street Tours - 0.22 mi
- Pace University Urban Education - 0.21 mi
- Pace University - 0.25 mi
- Pace University New York City Campus - 0.36 mi
- City Hall Park - 0.22 mi
- Titanic Memorial Park - 0.35 mi
- Rector Park - 0.39 mi
- New York Water Taxi - 0.25 mi
- Century21 Department Store - 188 f
- Liberty Plaza - 418 f
- One Chase Manhattan Plaza - 715 f
- American Stock Exchange - 767 f
- Louise Nevelson Plaza - 882 f
- One World Trade Center - 981 f
- John J DeLury Senior Plaza - 0.23 mi
- New York By Gehry - 0.23 mi
- Brooklyn Bridge City Hall - 0.28 mi
- Drumgoole Plaza - 0.31 mi
- Charging Bull - 0.34 mi
- Hanover Square - 0.35 mi
- Chambers Street - World Trade Center -IND Eighth Avenue Line - 0.38 mi
- Bowling Green - 0.40 mi
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Residence Inn New York Manhattan / World Trade Center Area
170 Broadway, New York City, New York, 10007, United States