Omni Berkshire Place
21 East 52nd Street, New York City, New York, 10022, United States
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Room
Room
Address
21 East 52nd Street, New York City, New York, 10022, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- bathrobes
- Heating
- Private check-in/check-out
- Wheelchair accessible
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Daily Newspaper
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Spanish
- Non-Smoking Rooms Available
- taxi service
- Linens
- Mirror
- Smoke alarms
- Fire extinguishers
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Contactless check-in/out
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Room towels provided
- Safety chain and/or latch on doors available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Air conditioning in public area
- Heating in public area
- Trash cans
- Sleep comfort items
- Window
- Adapter
- Desk/workspace available
- Allergy-free rooms available
- Pets allowed (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center

















































Click here to leave your opinion >>
Romero (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
excellent location, excellent room, excellent staff.
food wasn’t great, restaurant and lobby not as great as the hotel deserves.
Julie (Group Traveler)
stayed in September, 2026
Guest Score 5 out of 10
Fair
The bell men were fantastic and helpful.
The front desk staff were not welcoming. When checking out we weren’t even asked how the stay was. Guessing they have heard it all. We got stuck in an armpit room with stains on carpet, and the headboards were all peeling. Sad representation of Omni.
Marilee (Family with young children)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Comfortable bed, beautiful room, nice amenities. What made this experience even better was the staff. They were always cheerful, helpful and went above and beyond to help us. Great location! They even have the famous Lenny the doorman working there. This is a high-level hotel without the high-level price.
Loved everything!
RON (Solo Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Great location,
friendly staff,
extremely clean,
Most comfortable sofa bed
Frances (Group Traveler)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Two dogs
Wish they had a better affordable menu.,
James (Couple)
stayed in September, 2026
Guest Score 3 out of 10
Poor
It is hard to explain what a disappointing experience paying for an upscale hotel and getting a rundown property. While the staff were extremely courteous, the hotel has not been renovated in a very long time and was shabby at best.
We reserved a king deluxe room, but the room was smaller than most Hampton Inns I've stayed in Manhattan. We upgraded to a larger room, which had s pealing headboard, a TV that they couldn't get to work scratches and tears in the dressers and a scuffed up sink. All for an extra $75 a night. The bed in both rooms was soft and unsupportive leading to backaches
The fitness center features two peloton bikes, but both were not working and they knew nothing about it or how to fix them. This lasted the whole time we were there. If you use their fitness center, there is no bathroom either.
They were nice enough to give us a larger suite albeit by an elevator. Even here the bathtub was clogged up and I requested it to be repaired, but the repair did not happen during our stay.
This hotel is definitely not worth the money to stay in.
It is hard to explain what a disappointing experience paying for an upscale hotel and getting a rundown property. While the staff were extremely courteous, the hotel has not been renovated in a very long time and was shabby at best.
We reserved a king deluxe room, but the room was smaller than most Hampton Inns I've stayed in Manhattan. We upgraded to a larger room, which had s pealing headboard, a TV that they couldn't get to work scratches and tears in the dressers and a scuffed up sink. All for an extra $75 a night. The bed in both rooms was soft and unsupportive leading to backaches
The fitness center features two peloton bikes, but both were not working and they knew nothing about it or how to fix them. This lasted the whole time we were there. If you use their fitness center, there is no bathroom either.
They were nice enough to give us a larger suite albeit by an elevator. Even here the bathtub was clogged up and I requested it to be repaired, but the repair did not happen during our stay.
This hotel is definitely not worth the money to stay in.
Montgomery (Group Traveler)
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Location and bellman were super friendly and helpful!
Hotel staff very curt and wanted to charge for every ask which normally at a higher end hotel the customer service and experience is elevated to promote return customers.
JUDY (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
This hotel is a grand and beautiful older hotel. Common spaces are lovely and have a wonderful NY atmosphere. All staff from front desk to front door to restaurant to housekeeping are professional, knowledgeable and warm. Rooms are comfortable, but a little worn and outdated. But I heard a renovation is coming soon?
Regardless, I will stay there again even as is!
Patricia (Group Traveler)
stayed in September, 2026
Guest Score 5 out of 10
Fair
The hotel itself is beautiful. Rooms are very clean, comfortable, large bathrooms. For a midtown hotel, the accommodations are nice.
We arrived to check in at 6:15PM. Our room was not ready, as the hotel staff mentioned they still had to clean it. I’m unsure how this happens when check out is at 10am ish, and check in time is 3PM. We were asked to wait “10-20 minutes.” 45 minutes later, the room was still unavailable. We had dinner reservations and needed to change, so they allowed our party into ANOTHER room (not ours) to get dressed, but advised us “not to dirty it up because it’s already clean for someone else.” When we came back downstairs to get the keys to our room, it was STILL not clean, and it was now 8PM. I truly couldn’t believe it. The staff did apologize for the inconvenience, and when I went to check out they had comped our stay entirely. They did right by us in the end, but I still can’t wrap my head around how this happened.
Giese (Group Traveler)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Jose R. (Group Traveler)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Well located and easy to move around
The room wasn't cleaned properly.
Lynette (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Close to so much. Nice room and facilities.
N/A
Cynthia (Family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
We were celebrating my granddaughter’s 10th birthday. We were able to go to our room early, were upgraded, and in the afternoon a gentleman, Jamal, appeared with a fabulous birthday cake and delicious cookies and juice. Everyone was very attentive. The accommodations were lovely and very, very comfortable. No one could’ve been nicer.
It is a bit of an old lady and could probably due with a little perking up here and there. My Granddaughter did especially think the lobby was attractive.
Skylar (Family with young children)
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
Location
We chose Omni Berkshire Place specifically for its Omni Kids program, hoping to make our 3-year-old daughter’s stay extra special—just like her friend had experienced. Unfortunately, the overall arrival experience left us quite disappointed and exhausted after a long day of travel.
Nothing was provided proactively. I had to ask at the front desk just to receive a basic coloring set, and we never got the kids' tote bag in the end. I also had to call Guest Services to request our complimentary member morning drinks and the evening milk and cookies.
To be fair, the staff members were very polite and attentive. They sincerely tried to help search for any remaining kids' totes, and their service attitude was wonderful. However, having to personally track down every expected amenity made us feel unnecessarily tired.
The hotel’s location is excellent and the team is kind, but it lacked the extra touches that make the Omni experience unique. My daughter was quite disappointed, and as a parent who carefully planned this trip around those details, it was a bit heart-wrenching
Jeff (Couple)
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
The bathtub was dirty the sheets smelled musty and stains on chair bedding no blackout curtains stayed light all night in the room also didnt get the room we paid for
Vinicius (Family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Excellent stay. Great location and very clean. I also liked the shower - water pressure is really good.
Two small points: there is no water dispenser on each floor, only ice. It would make much more sense to have water available so that we can refill the bottle. Also, the bed in the standard room is too small for a couple.
Angelica (Group Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
The staff were absolutely lovely! My friend and I were there for Zedd in the park. Although we live in the city, it was better for us to get a hotel room. And we were treated so well! From checking in to leaving, we had no bad interactions. When I checked out, I asked the blonde lady at the front, whose name I did not catch, if a bag could be provided as I had try on dresses for a wedding I’m a part of. I needed to return before the end of the day. She was so friendly and offered me a variety of bags. Her kindness did not go unnoticed! Check in staff deserve raises!
HOLLY (Group Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Staff was excellent. Doorman fantastic in aiding to help with taxis. Norm in the dining room provided stellar service. All in all could not have asked for a better place to stay. I was here for an extended stay with my brother who was receiving treatment at Sloan Kettering and everyone treated us like family.
Michael (Family with young children)
stayed in August, 2026
Guest Score 3 out of 10
Poor
Staff was great and very clean hotel.
The location and no coffee
Richard (Family with young children)
stayed in August, 2026
Guest Score 5 out of 10
Fair
The lobby was nice
The room was not very clean and the shower felt like I was gonna fall through the warped floor. Also, there was no refrigerator or microwave and I thought it was supposed to have a fridge. Also, they could use a vending machine or snacks in the lobby.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.39 mi
- LaGuardia Airport - 5.53 mi
- Teterboro Airport - 7.67 mi
- Newark Liberty Intl Airport - 11.13 mi
- John F Kennedy Intl Airport - 13.20 mi
- Essex County Airport - 16.07 mi
- Linden - 17.18 mi
- Morristown Municipal Airport - 23.16 mi
- Westchester County Airport - 25.44 mi
- Republic - 29.50 mi
- Public Art Fund Inc - 381 f
- Museum of Modern Art (MoMA) - 463 f
- Museum of Modern Art - 466 f
- The Museum Of Television & Radio - 532 f
- Museum of TV and Radio - 562 f
- American Craft Museum - 737 f
- Museum Of American Folk Art Inc - 786 f
- American Folk Art Museum - 812 f
- Museum Tower - 0.21 mi
- Loveed Associates - 0.21 mi
- Pace Editions Inc - 0.21 mi
- Dahesh Museum Of Art - 0.23 mi
- Museum of American Folk Art - 0.24 mi
- Danese - 0.26 mi
- Nexus Showroom - 0.27 mi
- Garth Clark Gallery Inc - 0.27 mi
- Forum Gallery Inc - 0.28 mi
- Rockefeller Center Christmas Tree Lighting - 0.31 mi
- Channel Gardens - 891 f
- The Jockey Club - 285 f
- Radio City Music Hall - 0.27 mi
- Fifth Avenue/53rd Street - 364 f
- Saks Fifth Avenue - 604 f
- Diamond District - 0.27 mi
- Lexington Avenue/59th Street - 0.43 mi
- St Patricks Cathedral - 410 f
- Christie's auction house - 0.22 mi
- American Girl Place - 856 f
- Sony Wonders Technology Lab/Plaza - 873 f
- World of Disney Store - 950 f
- Top of the Rock - 0.24 mi
- FAO Schwarz - 0.35 mi
- New York Citys Official Visitor Informat - 0.43 mi
- Orient Express Hotels - 0.43 mi
- Disney Store - 956 f
- Rockefeller Center - 0.21 mi
- FAO Schwartz - 0.33 mi
- NYC Visitors and Conventions Bureau - 0.43 mi
- Trump Tower - 0.22 mi
- Grand Army Plaza - 0.36 mi
- Carnegie Hall - 0.42 mi
- Greenacre Park - 0.38 mi
- Samuel Paley Plaza - 342 f
- Top of the Rock Observation Deck - 919 f
- Elgin Botanic Garden (historical) - 1,051 f
- 51st Street IRT Lexington Avenue Line - 0.25 mi
- Pulitzer Fountain - 0.34 mi
- Fifth Avenue BMT Broadway Line - 0.40 mi
- Barneys New York - 0.43 mi
- Bloomingdales - 0.44 mi
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Omni Berkshire Place
21 East 52nd Street, New York City, New York, 10022, United States