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1 Room With 2 Adults Change Search
Room
Room
Address
401 7th Avenue, New York City, New York, 10001, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Pets Allowed
- Restaurant
- Laundry
- Meeting/Banquet Facilities
- Newspapers
- Valet Parking
- Safety Deposit Box
- Shops in Hotel
- Tour Desk
- VIP Room Facilities
- Air Conditioning
- Bar
- Concierge Service
- 24-Hour Front Desk
- Express Check-In/Check-Out
- 24hr room service
- Elevator
- Coffee shop
- Family room
- complimentary bottled water
- Heating
- Fax/photocopying
- Ticket service
- Luggage storage
- Snack bar
- On-site parking
- fitness center
- car park
- vending machine
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Wi-Fi In Public Areas
- Daily Housekeeping
- free Wi-Fi in all rooms
- English
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- Shops on site
- car park charges applied
- cats allowed
- 100% non-smoking
- Smoke-Free Property
- Smoke alarms
- Fire extinguishers
- Free Internet
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Rental car
- Cash withdrawal
- Ticket services
- Car park [charges apply]
- Cat-friendly
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 3.50 mi
- LaGuardia Airport - 6.49 mi
- Teterboro Airport - 7.79 mi
- Newark Liberty Intl Airport - 10.11 mi
- John F Kennedy Intl Airport - 13.49 mi
- Essex County Airport - 15.51 mi
- Linden - 16.13 mi
- Morristown Municipal Airport - 22.43 mi
- Westchester County Airport - 26.43 mi
- Republic - 30.29 mi
- Sampit (Hasan) Airport - 36.59 mi
Museums
- Studio Associates Of New York Inc - 783 f
- Madame Tussaud's New York Inc - 0.47 mi
- Vue - 0.49 mi
Click here to leave your opinion >>
Anonymous (solo traveller)
stayed in May, 2020
Guest Score 3 out of 10
Poor
when i said i wanted to check out i was given another room which was nicer.
long queues to check in and noone at reception for complaint. My room was not up to standard and i had to ask to be moved. Carpet was dirty and it smelled of dust and chlorin was not aired at all. The bed was terrible - soft soggy mattress.
But my main problem with this place is that i have been charged twice for this night as the cancellation of a first booking that i made via booking .com has still not been refunded despite several messages and communications.
breakfast included but across the road in diner that was not very clean.
Ralf (review category business travellers)
stayed in May, 2020
Guest Score 1 out of 10
Very Poor
I booked a double room for February 2020 on Booking.com. The Hotel Pennsylvania in Manhattan New York ranked at Booking with a total price of $ 240.99 (about € 217). I booked the room and deposited my credit card.
At this time (time of purchase) I was not shown any other price components.
When I arrived at the hotel on Friday evening, however, I was charged € 425.84 (US $ 451.21)!
That's US $ 210.22 more than when I purchased it.
This is an increase in price of 87%.
The difference, as we were told at the hotel reception, resulted mainly from an ‚additional‘ hotel fee, but also some taxes.
When asked why the hotel fee was not included in the total price on booking.com, the answer was "we don't know please call booking.com."
Great, the hotel that maintains their prices on booking.com wants to hide behind the booking platform.
I tried to call booking.com. The hotline was overloaded and no representative could be reached. It was Friday night. Try to find a similarly priced hotel in Manhattan on Friday evening after a long journey. The hotel staff knew the same and couldn't hide a nasty grin.
Hoping that Booking.com would take care of it later, I sent my screenshot with the total price from my booking.com app to booking's customer service.
After many days of waiting (we had long checked out of the hotel), we were assured by email that the prices had been correctly calculated after consultation with the hotel.
Unbelievable.
If you advertise in europe via booking.com, you need to adhere to local legislation. The so called ‚final price‘ should contain all price components so that the customer know for what he/she is putting down their credit card for.
Instead of apologizing and refunding the difference, Booking.com adjusted my booking in the app about 1 week after complaining. It now shows the higher price including the additional hotel fees.
Rafael (review category business travellers)
stayed in May, 2020
Guest Score 1 out of 10
Very Poor
Sara (group)
stayed in May, 2020
Guest Score 3 out of 10
Poor
I'm still waiting the deposit refund after two months. No-one answered
Faapusa (review category business travellers)
stayed in May, 2020
Guest Score 5 out of 10
Fair
Dympna (family with young children)
stayed in May, 2020
Guest Score 7 out of 10
Good
location was brillant the staff was lovely
A lot of noise next door but the minute we reported it the staff looked after us
Breakfast was lovely
very good value for money .
No Kettle to make a cup of tea .
Thomas (group)
stayed in May, 2020
Guest Score 9 out of 10
Wonderful
We stayed in one of the newly remodeled room without extra charge.
The room was clean and comfortable.
The staff was very friendly and responsive.
We received a free breakfast at a restaurant across the street.
Awesome Location
The hotel is very large
the lobby is very busy
Stephen (family with young children)
stayed in April, 2020
Guest Score 6 out of 10
Pleasant
Robbie (young couple)
stayed in April, 2020
Guest Score 10 out of 10
Exceptional
Stephen (solo traveller)
stayed in April, 2020
Guest Score 9 out of 10
Wonderful
Anonymous (solo traveller)
stayed in April, 2020
Guest Score 10 out of 10
Exceptional
Easy access to every corner of NY C
Staff are great
Clean
Danballa (review category business travellers)
stayed in April, 2020
Guest Score 10 out of 10
Exceptional
Anonymous (young couple)
stayed in April, 2020
Guest Score 6 out of 10
Pleasant
Roberto was the best the room wasn’t so bad but the lobby rest room was horrible.
The staff there were rude except Roberto . And the lobby rest room
Fernando (family with young children)
stayed in April, 2020
Guest Score 10 out of 10
Exceptional
Location. The hotel staff was good.
The room wasn't as good as other times we went there. (This was our third time there)
Rich (review category business travellers)
stayed in April, 2020
Guest Score 10 out of 10
Exceptional
Anonymous (with friends)
stayed in April, 2020
Guest Score 4 out of 10
Disappointing
Great location
The rooms and hallways are old and creepy. The hotel definitely need an upgrade very very outdated rooms. The bathtub was old, everything was vintage it felt like I was sleeping in a time capsule
Omri (with friends)
stayed in April, 2020
Guest Score 6 out of 10
Pleasant
I really like the location from the hotel this is was easy to find him and you have Lots of things to do like full of entertainment
I wanted to take a shower and the water was so cold. So I waited an hour for hot water and I missed my comedy show
Andrew (group)
stayed in April, 2020
Guest Score 5 out of 10
Fair
location good, bed comfortable, shower good but would not of used the bath
bath very old and worn
Rose (family with young children)
stayed in April, 2020
Guest Score 7.9 out of 10
Good
Liselotte (solo traveller)
stayed in April, 2020
Guest Score 10 out of 10
Exceptional
I love Hotel-/ Rooms with Touch of History, this was the "Reason" that I choose this Hotel. Spec. with old Door from 1919.... ( neue eins wie jedes andere gibts wis Sand am Meer" = langweilig.
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Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.50 mi
- LaGuardia Airport - 6.49 mi
- Teterboro Airport - 7.79 mi
- Newark Liberty Intl Airport - 10.11 mi
- John F Kennedy Intl Airport - 13.49 mi
- Essex County Airport - 15.51 mi
- Linden - 16.13 mi
- Morristown Municipal Airport - 22.43 mi
- Westchester County Airport - 26.43 mi
- Republic - 30.29 mi
- Sampit (Hasan) Airport - 36.59 mi
- Penn Station - 113 f
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 335 f
- 34th Street Penn Station - 959 f
- Penn Station South - 0.43 mi
- 42nd Street Port Authority Bus Terminal - 0.48 mi
- Studio Associates Of New York Inc - 783 f
- Madame Tussaud's New York Inc - 0.47 mi
- Vue - 0.49 mi
- Toto Music Studio - 0.25 mi
- Macy's - 517 f
- Skyline Associates LLC - 0.36 mi
- NY City Amtrak - 0.38 mi
- Madame Tussaud's NY in Times Square - 0.46 mi
- Sony Wonder Technology Lab - 0.52 mi
- Orient Express Hotels - 0.63 mi
- Madison Square Garden - 654 f
- Hammerstein Ballroom - 0.25 mi
- Manhattan Mall Shopping Center - 722 f
- 34th Street Herald Square - 942 f
- Garment District - 0.24 mi
- Bryant Park - 0.47 mi
- Chelsea/Grammercy/Flatiron District - 0.50 mi
- Broadway - 0.60 mi
- Manhattan - 0.62 mi
- Fashion Institute Of Technology - 0.28 mi
- Empire State Building - 0.36 mi
- Worth Monument - 0.53 mi
- FlatIron Building - 0.64 mi
- 42nd Street -?? Bryant Park - 0.50 mi
- Chelsea Park - 0.54 mi
- Madison Square Park - 0.58 mi
- Fifth Avenue Bryant Park - 0.59 mi
- Morgan Library - 0.50 mi
- Circle Line - 0.50 mi
- Int'l Center of Photography - 0.58 mi
- St Patrick's Cathedral - 0.52 mi
- New York Public Library - 0.52 mi
- Best Buy Theatre - 0.57 mi
- The Majestic Theatre - 0.58 mi
- Penn Plaza Pavilion - 149 f
- Greeley Square - 844 f
- Herald Square - 999 f
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.21 mi
- 28th Street BMT Broadway Line - 0.37 mi
- Penn South Playground - 0.43 mi
- Madame Tussauds New York - 0.47 mi
- Pierpont Morgan Library - 0.49 mi
- 23rd Street IND Sixth Avenue Line - 0.50 mi
- General Worth Square - 0.53 mi
- McCaffrey Playground - 0.61 mi
Airports Show all on map »
Transport
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Museums
Art Galleries Show all on map »
Attractions/Entertainment
Amusement Parks Show all on map »
Other attractions
Attractions Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Shopping Center Show all on map »
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Hotel Pennsylvania
401 7th Avenue, New York City, New York, 10001, United States