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1 Room With 2 Adults Change Search
Room
Room
Address
45 West 35th Street, New York City, New York, 10001, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Restaurant
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee/tea maker
- bathrobes
- Wheelchair accessible
- telephone
- alarm clock
- Daily Newspaper
- Doorman
- Free Wi-Fi
- Off-Site parking
- Closet
- Daily Housekeeping
- English
- Spanish
- Mirror
- Staff follow all safety protocols as directed by local authorities
- Doctor/nurse on call
- Hygiene certification
- Staff trained in safety protocol
- Food delivery
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Internet access in public areas
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- TV & Movies/Shows
- Wake up call
- Desk/workspace in all rooms
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 3.58 mi
- LaGuardia Airport - 6.24 mi
- Teterboro Airport - 7.92 mi
- Newark Liberty Intl Airport - 10.35 mi
- John F Kennedy Intl Airport - 13.26 mi
- Essex County Airport - 15.76 mi
- Linden - 16.35 mi
- Morristown Municipal Airport - 22.69 mi
- Westchester County Airport - 26.29 mi
- Republic - 30.02 mi
- Sampit (Hasan) Airport - 36.85 mi
Museums
- Studio Associates Of New York Inc - 0.40 mi
- Madame Tussaud's New York Inc - 0.46 mi
- Vue - 0.60 mi
Click here to leave your opinion >>
Derek (family with young children)
stayed in September, 2022
Guest Score 8 out of 10
Very Good
Check in was very straightforward and the staff were very friendly and helpful. A special mention to Inna for whom nothing was too much trouble for her to ensure our stay was enjoyable.
N/A
John (young couple)
stayed in September, 2022
Guest Score 10 out of 10
Exceptional
Vincent (young couple)
stayed in September, 2022
Guest Score 4 out of 10
Disappointing
loud AC
Tom (young couple)
stayed in September, 2022
Guest Score 9 out of 10
Wonderful
Richard (group)
stayed in August, 2022
Guest Score 7 out of 10
Good
The location is great! Staff were very helpful. we requested a room change after the first night due to street noise. Actually got a bigger room for rest of stay.
Our room would not cool down to below 75 and was very humid. We reported it but was not fixed ( or could it have been? ) Room 314.
Jan (with friends)
stayed in August, 2022
Guest Score 8 out of 10
Very Good
Joanne (young couple)
stayed in August, 2022
Guest Score 8 out of 10
Very Good
roof top view
bar and restaurant weren’t always open
James (young couple)
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
great location, large rooms by Manhattan standards, friendly staff , great roof terrace
rooftop bar very expensive for drinks in a can
Ivana (review category business travellers)
stayed in July, 2022
Guest Score 6 out of 10
Pleasant
The location is quite central, very close to Empire State building but the area is quite dirty and not that impressive… the room was recently refurbished but the impression was that some furniture was missing in the room…
Many things don’t work well and it would take really little to get it right… the lady at the check in helpful and ready with suggestions (mainly for better breakfast… DO NOT BOTHER WITH TRYING BREAKFAST; it was ridiculous, quite pricey and not even basic - stale bagels, very sugary muffins and croissants, coffee/tea, toast; that’s about it. Breakfast room is actually the same as evening bar so quite dark and it is strange hotel doesn’t offer better breakfast as the kitchen is there and the lady at the entrance just kept on checking in guests, otherwise just standing there…
The worst experience was with dry cleaning - I left it on Saturday, on Tue checking out it still hasn’t arrived back although I was told 3x it’d arrive by 1.Mon eve, 2. Tue morning, 3. Tue by the time you check out… I was checking out around 3pm
and it still hasn’t arrived… only when supervisor Natalia stepped it they got some info, otherwise staff at reception was useless… I still had to send somebody next day to collect it, really really bad…
Hannah (family with young children)
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
Our room had just been refurbished - it was brilliant. Loved the added touch of the umbrella and dressing gown in the rooms.
Staff were friendly and always helpful.
Great grab and go breakfast.
Only suggestions we have would be a water machine in the breakfast room and that the bar and black tap restaurant were open 7 days as we loved have a bite to eat and a drink in the hotel.
Ann (young couple)
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
Loved the size of the King Lux Room. Beautiful bathroom.
Air con rather noisy and lifts very slow
Rebecca (young couple)
stayed in June, 2022
Guest Score 6 out of 10
Pleasant
Room was spacious. cleaning service was fantastic, room was spotless and cleaned daily.
nice sized shower and wardrobe. lovely comfortable bed. location central to most tourist things and Penn station. staff very friendly.
surrounding area is a bit rough, restaurant beside the property leaves trash outside constantly and doesnt clean up after deliveries. we saw rats on 2 occasions. aircon too loud in the room, wakes you up. photos of the hotel are misleading, makes it look nicer and more modern than it is. very small reception area. hotel has been modernised but the lifts are the original awful old lifts. no aircon in the corridors so uncomfortably hot. rooftop bar not open until July, should have been told this long before arrival. adjoining restaurant has nice food but not as it appears in pictures. main hotel bar was never really opened either. again, photos all misleading for both. room was very dark, even in broad daylight. all in all a bit overpriced for what you get, photos very misleading in general bit rooms are nice enough but in general I was a little disappointed.
David (with friends)
stayed in June, 2022
Guest Score 8 out of 10
Very Good
ideally situated just one street up from The Empire State Building between 5th & Broadway with a Subway Station on the corner giving easy access to the rest of NYC. Spacious rooms in a boutique style
Only a minor gripe. Of the 3 elevators one was out of action and one was often in use by housekeeping. with capacity restrictions it meant that we sometimes had to wait for space
Shane (with friends)
stayed in June, 2022
Guest Score 9 out of 10
Wonderful
Mel (young couple)
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
Location- footsteps to empire state and 34th street station. staff were lovely and our room was brilliant- the biggest i have ever had in NYC
nothing it was a little loud at night but its NYC the city that never sleeps!
Siobhan (family with young children)
stayed in May, 2022
Guest Score 9 out of 10
Wonderful
Loved the size of the room and air conditioning
A mirror in bedroom really missing specially to do hair
Danielle (young couple)
stayed in May, 2022
Guest Score 6 out of 10
Pleasant
The location is perfect and is within walking distance of all NY attractions. We had the Lux King Room which was a good size for 2 people. The bed was very comfy and the shower was very powerful.
The windows in the hotel are so old you can hear everything from outside, luckily i brought ear buds with me so had to wear them every night. They also let loads of cold air into our room so at night we were freezing, I called reception to have someone look at the windows as I couldn't believe that the windows was shut properly it was that loud! the maintenance man came to our room and he was able to pull the window off the wall and put it back together! he said you have to expect noise your in the city which i completely get as i live in London but this was something else. I should have asked to move room but we had already unpacked and couldn't be bothered to cause a scene.
Another thing was the plug sockets, i have been to many places in the USA and have never had any problems with using my hair straighteners but at The Kixby my hair straighteners would not turn on at all!! For a girl this is your worst nightmare, i asked reception if they could help they said someone would be up to look at it and no one arrived. I went downstairs and asked for another travel plug in case it was my one but none of them worked and so i had to go buy a pair of straighteners.
The roof top bar was not open although the weather was nice, the hotel bar wasn't open and no reason was given as to why so you don't actually get any amenities from this hotel other than a room. I wasn't impressed by the hotel other than the location.
Rachel (family with young children)
stayed in May, 2022
Guest Score 8 out of 10
Very Good
The location, style, and value for price
Edwina (family with young children)
stayed in May, 2022
Guest Score 10 out of 10
Exceptional
it was very clean and located centrally
clean
Bruno (young couple)
stayed in April, 2022
Guest Score 9 out of 10
Wonderful
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.58 mi
- LaGuardia Airport - 6.24 mi
- Teterboro Airport - 7.92 mi
- Newark Liberty Intl Airport - 10.35 mi
- John F Kennedy Intl Airport - 13.26 mi
- Essex County Airport - 15.76 mi
- Linden - 16.35 mi
- Morristown Municipal Airport - 22.69 mi
- Westchester County Airport - 26.29 mi
- Republic - 30.02 mi
- Sampit (Hasan) Airport - 36.85 mi
- Toto Music Studio - 802 f
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.24 mi
- Penn Station - 0.28 mi
- 34th Street Penn Station - 0.41 mi
- Grand Central Terminal - 0.47 mi
- 42nd Street Port Authority Bus Terminal - 0.52 mi
- Studio Associates Of New York Inc - 0.40 mi
- Madame Tussaud's New York Inc - 0.46 mi
- Vue - 0.60 mi
- 34th Street Herald Square - 540 f
- Garment District - 0.28 mi
- Bryant Park - 0.30 mi
- Broadway - 0.53 mi
- Manhattan - 0.54 mi
- Diamond District - 0.60 mi
- Skyline Associates LLC - 731 f
- Macy's - 954 f
- Sony Wonder Technology Lab - 0.43 mi
- Madame Tussaud's NY in Times Square - 0.45 mi
- Orient Express Hotels - 0.49 mi
- Empire State Building - 731 f
- Worth Monument - 0.54 mi
- Chrysler Building - 0.55 mi
- Manhattan Mall Shopping Center - 918 f
- Morgan Library - 0.24 mi
- Circle Line - 0.35 mi
- Int'l Center of Photography - 0.44 mi
- New York Public Library - 0.29 mi
- St Patrick's Cathedral - 0.43 mi
- Grand Central Station - 0.51 mi
- 42nd Street -?? Bryant Park - 0.35 mi
- Fifth Avenue Bryant Park - 0.36 mi
- Madison Square Park - 0.55 mi
- Madison Square Garden - 0.39 mi
- Hammerstein Ballroom - 0.47 mi
- Fashion Institute Of Technology - 0.46 mi
- Best Buy Theatre - 0.51 mi
- The Majestic Theatre - 0.57 mi
- Crane Lake Camp - 0.58 mi
- Herald Square - 435 f
- Greeley Square - 901 f
- Pierpont Morgan Library - 0.23 mi
- Penn Plaza Pavilion - 0.28 mi
- 28th Street BMT Broadway Line - 0.35 mi
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.41 mi
- Sniffen Court Historic District - 0.46 mi
- Madame Tussauds New York - 0.47 mi
- General Worth Square - 0.54 mi
- Duffy Square - 0.58 mi
- 23rd Street IND Sixth Avenue Line - 0.60 mi
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Hotel Metro
45 West 35th Street, New York City, New York, 10001, United States