Hotel Mela Times Square
120 West 44 Street, New York City, New York, 10036, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
120 West 44 Street, New York City, New York, 10036, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Wheelchair accessible
- telephone
- blackout curtains
- Concierge services
- Free Wi-Fi
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Portuguese
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Staff trained in safety protocol
- Chinese [Mandarin]
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Air conditioning in public area
- Heating in public area
- Window
- Desk/workspace available
- Cleaning products available
- Pets allowed (charges may apply)
- Parking available (charges may apply)








































Click here to leave your opinion >>
Sally (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location. It was also really clean and tidy, and the room was a nice size.
Ricardo (young couple)
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
The location is excellent and very central, making it easy to explore New York. The room was clean throughout our stay, and the luggage storage service felt safe and reliable. Most of the staff were polite and helpful, and the housekeeping service was satisfactory overall.
The room was significantly smaller than expected. The biggest issue was the noise: housekeeping started cleaning rooms from around 8:30 a.m. every day, and because the room door provided very little sound insulation, we were regularly woken up by loud conversations, laughter, and doors slamming in the hallway. One receptionist was also rather unfriendly compared to the rest of the staff. Additionally, the bed sheets were never changed during our stay. We also felt that the staff's attitude became noticeably less welcoming when we declined their airport taxi service. Considering the price, we do not feel the overall quality justified the cost.
Allan (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Leah (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The Aura Hotel Time Square is a lovely hotel that is well located, clean, modern and friendly. I recommend this hotel to fellow travelers to NYC.
I liked everything.
Andrew (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
From check in with Ana to check out with Jojo it was welcoming and seamless. The location is perfect. It’s a real hidden gem and we can’t wait to return.
Kaylee (young couple)
stayed in June, 2026
Guest Score 5 out of 10
Fair
It was nice and clean the staff was nice when checking in but that’s it
They need better pillows, add a microwave or refrigerator, the TV kept shutting off and would not come back on
Dueñas (family with young children)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The room was spacious, the bed was very comfortable, and overall it was a great and confortable place to stay.
Nerdyone (solo traveller)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Location to Broadway and Time Square.
N/A
Michelle (young couple)
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
*Absolutely perfect location right in the heart of Times Square
* Room was surprisingly spacious for New York standards
* Clean, tidy, and generally comfortable
* Good price-performance ratio for NYC
* Easy access to everything in the city
* Service was unfortunately quite unfriendly and at times very persistent
* Strong focus on trying to sell airport taxi transfers, even after multiple refusals
* Confusing situation regarding a “pre-booked taxi” we never requested
* Overall uncomfortable communication with staff during check-out and luggage storage
* Some noise from ventilation (even though street noise was limited due to room location)
Brian (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The reception and staff were very welcoming and helpful. Rooms were very clean and the breakfast served in the Long Room next door was very nice and friendly staff.
Not really an issue. But they could have a water dispenser in the reception. They do have one but it’s on the 2nd floor outside and inside the GYM.
Kenza (young couple)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Location is excellent
Our stay at this hotel was unfortunately overshadowed by the disappearance of a bag from our room.
We reported the incident immediately to the hotel staff, expecting it to be treated seriously. However, more than 30 days later, we still have not received any clear update regarding the investigation. To this day, we do not know whether the CCTV footage has even been reviewed.
What is particularly concerning is the apparent lack of urgency and transparency. From a guest’s perspective, it feels as though the hotel either does not care that a theft may have occurred on its premises or simply does not want to take responsibility for investigating it properly.
After numerous emails, phone calls, and lengthy discussions with customer service, we were eventually offered compensation equivalent to two nights. Even then, the amount received was reduced because Booking.com’s commission was deducted, meaning the actual compensation was significantly lower than expected.
To make matters worse, we later realized that the contents missing from the bag were worth considerably more than the amount that was reimbursed.
Despite several follow-up emails requesting updates, we have received absolutely no information regarding the outcome of the investigation. The lack of communication, accountability, and concern shown throughout this process has been extremely disappointing.
A hotel’s true quality is measured by how it handles problems when they arise. Unfortunately, in this case, the response fell far below what we would expect from a professional establishment.
İrem (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Denice (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent location
Clayton (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Central to were we wanted to be location wise
Could do with more storage for guest staying longer than a few days
Mark (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
The location was perfect for us--Times Square was just down the street. The bus from the airport, and the Uber van to JFK, dropped us off and picked us up very close to the hotel. The check-in process was quick. The elevators were small and slow, but fortunately our room was on the second floor so we just took the stairs most of the time. There is an Irish bar next door to the hotel for which we got a coupon for a free drink upon checking in, but it was only for a wine or beer, not a mixed drink. The room was clean and fairly spacious, great comfortable bed. Bathroom was a little small but no issues--plenty of hot water. We easily walked to all the theaters we had booked, there are TONS of restaurants to choose from nearby. Easy access to the subway in all directions. It was a great stay
Slow elevators, some noise from the street
Özge (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Jordan (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Henny (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Ozge (young couple)
stayed in June, 2026
Guest Score 5 out of 10
Fair
Staff
Old and dusty
Ozge (young couple)
stayed in June, 2026
Guest Score 5 out of 10
Fair
Staff
Old and dusty
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.04 mi
- LaGuardia Airport - 6.02 mi
- Teterboro Airport - 7.58 mi
- Newark Liberty Intl Airport - 10.63 mi
- John F Kennedy Intl Airport - 13.45 mi
- Essex County Airport - 15.69 mi
- Linden - 16.69 mi
- Morristown Municipal Airport - 22.72 mi
- Westchester County Airport - 25.86 mi
- Republic - 29.95 mi
- Sampit (Hasan) Airport - 37.05 mi
- Madame Tussaud's New York Inc - 1,013 f
- Rockefeller Center Christmas Tree Lighting - 0.22 mi
- The Museum Of Television & Radio - 0.45 mi
- Museum of American Folk Art - 0.45 mi
- Museum Tower - 0.46 mi
- Museum of TV and Radio - 0.46 mi
- Museum Of American Folk Art Inc - 0.48 mi
- American Craft Museum - 0.48 mi
- 42nd Street Port Authority Bus Terminal - 0.28 mi
- 50th Street Station - 0.41 mi
- Grand Central Terminal - 0.46 mi
- Channel Gardens - 0.34 mi
- Int'l Center of Photography - 351 f
- Circle Line - 715 f
- Rockefeller Center - 0.31 mi
- NYC Visitors and Conventions Bureau - 0.44 mi
- Orient Express Hotels - 415 f
- Madame Tussaud's NY in Times Square - 1,053 f
- American Girl Place - 0.35 mi
- New York Citys Official Visitor Informat - 0.43 mi
- Times Square Visitors Center & Ed Sulliv - 0.46 mi
- Top of the Rock - 0.48 mi
- Manhattan - 458 f
- Broadway - 547 f
- Bryant Park - 1,022 f
- Diamond District - 0.25 mi
- Theatre District - 0.30 mi
- Garment District - 0.34 mi
- Saks Fifth Avenue - 0.40 mi
- Seventh Avenue - 0.47 mi
- Best Buy Theatre - 549 f
- The Majestic Theatre - 0.22 mi
- August Wilson Theater - 0.46 mi
- 42nd Street -?? Bryant Park - 639 f
- Fifth Avenue Bryant Park - 0.28 mi
- Ramone Aponte Park - 0.43 mi
- Times Square - 854 f
- Radio City Music Hall - 0.28 mi
- Christie's auction house - 0.28 mi
- New York Public Library - 0.29 mi
- St Patricks Cathedral - 0.43 mi
- Grand Central Station - 0.46 mi
- Duffy Square - 771 f
- Madame Tussauds New York - 0.20 mi
- Elgin Botanic Garden (historical) - 0.31 mi
- Top of the Rock Observation Deck - 0.33 mi
- 50th Street Seventh Avenue Line - 0.33 mi
- Restaurant Row - 0.35 mi
- McCaffrey Playground - 0.40 mi
- Herald Square - 0.46 mi
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Hotel Mela Times Square
120 West 44 Street, New York City, New York, 10036, United States