Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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Address
538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Close to activities in Manhattan
Mud all over window and broken, two big garbage bins outside room, WiFi didn’t work because of window, no air and can’t open window.
stayed in October, 2025
Guest Score 5 out of 10
Fair
Bed was comfortable Reception staff excellent
No wash cloths Room was really small and very xpensive
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location
Not comfortable, noisy in ground floor there were construction working behind window
stayed in October, 2025
Guest Score 4 out of 10
Disappointing
Small Rooms for 4 Persons I was not Happy
stayed in October, 2025
Guest Score 7 out of 10
Good
Good price. Good location. Far enough away from the insanely crowded Times Square area but close enough to walk to shows and anywhere we wanted to go. Clean room and bedding. Housekeepers were so sweet and attentive.
This is an extremely basic accommodation. Our room was tiny with very little floor space yet we were given a room they claimed had “extra floor space”. Small beds. Smallest sink vanity I’ve ever seen in a hotel. Patio out front was unavailable. Smokers were out front so had to walk through them every time we left and returned. There’s really nowhere to hang out in the hotel besides your room. We had a stormy day and it was not ideal.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The location was excellent for the activities we planned during our stay in New York City.
I couldn't figure out how to get the Wifi for my phone.
stayed in October, 2025
Guest Score 7 out of 10
Good
Very clean
I ordered a king room with a pullout couch and was given two full beds instead.
stayed in October, 2025
Guest Score 7 out of 10
Good
The room are so small to accomodate four people
More big the rooms
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Walking distance to cruise terminal
Close to cruise terminal
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Nothing
My bedroom window (ground floor) was filthy to the point I could barely see through it. It was also broken. When I showed a manager she was indifferent to it. Construction workers working in the back could “see” into my room except for the dirty window. The back was a disgusting mess of construction.
stayed in October, 2025
Guest Score 8 out of 10
Very Good
stayed in October, 2025
Guest Score 7 out of 10
Good
Staff remained friendly under duress.
Elevator(s). 2 elevators. 11 floors. 1 elevator out of service for 2 days.
stayed in October, 2025
Guest Score 7 out of 10
Good
Good but crowded with people
Too crowded. Would prefer more private dining .
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
The Check In interaction was pleasant...
The Room had several issues. Black Mold in the Shower and stained Calcified windows. Among other shortcomings. Choose another location until Management takes things seriously!!
stayed in October, 2025
Guest Score 7 out of 10
Good
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Close to cruise terminal
Tv didnt work, outlet plate broken
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was great
Check out could be at 12
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The location was very convenient for us.
Nothing
stayed in October, 2025
Guest Score 8 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 481 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 728 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States