Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
538 West 48th Street, New York City, New York, 10036, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Internet Access
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Microwave
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- fan
- Hiking
- Heating
- Wheelchair accessible
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Off-Site parking
- Daily Housekeeping
- English
- French
- German
- Italian
- Polish
- Russian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- Shops on site
- Linens
- Carpeting
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- Audible alarm
- Accessible rooms through interior corridor available
- ATM or cash withdraw on site
- Car rental available
- Daily disinfection
- Electric blanket
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Tennis court & equipment
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
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Holiday Inn Express Manhattan Midtown West an IHG Hotel
Rates from View more information >>
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
- LaGuardia Airport - 6.42 mi
- Teterboro Airport - 6.89 mi
- Newark Liberty Intl Airport - 10.40 mi
- John F Kennedy Intl Airport - 14.16 mi
- Essex County Airport - 15.05 mi
- Linden - 16.58 mi
- Morristown Municipal Airport - 22.16 mi
- Westchester County Airport - 25.73 mi
- Republic - 30.48 mi
- Sampit (Hasan) Airport - 36.69 mi
Museums
- Intrepid Sea Air Museum - 0.29 mi
- USS Intrepid Sea and Air Museum - 0.37 mi
- Madame Tussaud's New York Inc - 0.60 mi
- Art Students League of New York - 0.69 mi
Click here to leave your opinion >>
Thelma (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Amy (family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
I liked the value for the location of the hotel
Slow elevator response, too crowded at breakfast, Sunday breakfast was late getting started
Philippe (review category business travellers)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
James (solo traveller)
stayed in March, 2026
Guest Score 3 out of 10
Poor
Yamayra (group)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
The front staff was amazing from check-in to check-out. Vey helpful & attentive. The cleaning staff was also very friendly & polite.
The access to guest bathroom outside the room was not accessible, it seems keycard scanner wasn’t functioning properly.
William (solo traveller)
stayed in March, 2026
Guest Score 5 out of 10
Fair
David (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Great location. Staff was wonderful, from check in to check out.
Breakfast was not great. Protein options didn't look too good so we passed. Limited seating caused for a stressful start to the day.
Sharon (group)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Shirley (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Hansoul (group)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Tiffany (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
I liked that I was able to open the sliding window for fresh air! Great views
The room was a little small, but very clean.
Cecy (group)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Laura (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The staff were absolutely amazing. Kind, caring and attentive.
The main areas were a little dirty but it’s to be expected with the volume of people going in and out of the building
Sanha (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Panagiotis (family with young children)
stayed in March, 2026
Guest Score 7 out of 10
Good
Room clean and well-equipped. Decent light.
Adequate staff to find someone when needed. All kind, helpful, discreet etc.
Outside room equipment in all other places were basic (eg some chairs in breakfast with tears on seating cushion, some a bit shaky) but nothing malfunctioning or making me feel worried. More of a thing that hit on the eye than actually reducing functionality. I put that on things I liked bcz the entire philosophy seemed to be focus-where-really-matters, save from the rest. Which is sth that ultimately pass to their clients as well given that it was a relatively affordable option in NYC and this was my main criterion to book. Still price seemed high for what it is but given location and exorbitant prices in Manhattan I give it a pass
Offered to store our luggage until the room is ready which is sth we think everyone values high.
Last, very good welcome cookies
Breakfast was really average. No shortages but not big variety and, as usual I guess, when it comes to meat there was only bacon. Not even those fake sausages that other hotels provide. Anyways, not a big thing for me since had all the standard breakfast choices.
What was a big issue is that the milk they had in breakfast had actually gone bad. I told to the staff and they quickly removed it but replaced only 1 out of 4-5 bottles of milk that they had. Later I saw milk being delivered to the hotel so I thought that the main blame is to fall on the supply lines of the hotel. Still, staff should check before put it on the table for us.
Another serious thing was that although it was stated in their booking page that babies sleep for free when we requested a crib for a 1-year old baby after booking we were told "subject to availability". How then they expect a baby to sleep? In the bed?
Anyway, they did offer us a crib so I thing my critique here is that they must accept that if want to say babies free they need to secure a supply of a crib and communicate that certainty to the client bcz is a necessity. The other thing with the crib, was that it was rather short. And old but since I don't buy it I prefer to look the bright side of things and say "my baby enjoys a retro crib from some hospital of the 60s". But the size of it was sth serious. The baby could tightly fit but when stretched was hitting the sides. It woke up at night 2-3 times and we think that partly bcz of the short crib. The mattress had no issues.
Shelbi (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Giovanni (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Brian (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Very clean and convenient to the venue I was going to that evening
Simone (family with young children)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Hotel was clean and quite. Bonus: They had a proper breakfast.
The location, For this particular stay it wasn't convenient to the places I need to visit.
Lisset (family with young children)
stayed in March, 2026
Guest Score 3 out of 10
Poor
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
- LaGuardia Airport - 6.42 mi
- Teterboro Airport - 6.89 mi
- Newark Liberty Intl Airport - 10.40 mi
- John F Kennedy Intl Airport - 14.16 mi
- Essex County Airport - 15.05 mi
- Linden - 16.58 mi
- Morristown Municipal Airport - 22.16 mi
- Westchester County Airport - 25.73 mi
- Republic - 30.48 mi
- Sampit (Hasan) Airport - 36.69 mi
- Intrepid Sea Air Museum - 0.29 mi
- USS Intrepid Sea and Air Museum - 0.37 mi
- Madame Tussaud's New York Inc - 0.60 mi
- Art Students League of New York - 0.69 mi
- 50th Street Station - 0.42 mi
- Cruise Line Terminal - 0.47 mi
- 42nd Street Port Authority Bus Terminal - 0.53 mi
- Hells Kitchen Park - 480 f
- Ramone Aponte Park - 0.29 mi
- DeWitt Clinton Park - 0.30 mi
- Manhattan Polyclinic Hospital - 0.33 mi
- Saint Luke's-Roosevelt Hospital Center - 0.55 mi
- William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
- West 55th Cruise Line Terminal - 0.41 mi
- Times Square - 0.58 mi
- Ed Sullivan Theater - 0.59 mi
- Theatre District - 0.43 mi
- Lincoln Tunnel - 0.54 mi
- Seventh Avenue - 0.58 mi
- Broadway - 0.61 mi
- Manhattan - 0.63 mi
- 59th Street Columbus Circle - 0.69 mi
- Columbus Circle - 0.69 mi
- CUNY John Jay College Criminal Justice - 0.44 mi
- Columbia University - 0.59 mi
- August Wilson Theater - 0.50 mi
- Gershwin Theatre - 0.50 mi
- The Majestic Theatre - 0.50 mi
- Best Buy Theatre - 0.61 mi
- Carnegie Hall Tours - 0.70 mi
- Roseland Ballroom - 0.51 mi
- Jacob K. Javits Convention Center - 0.58 mi
- Javits Center - 0.63 mi
- Times Square Visitors Center & Ed Sulliv - 0.57 mi
- Madame Tussaud's NY in Times Square - 0.60 mi
- New York Citys Official Visitor Informat - 0.61 mi
- NYC Visitors and Conventions Bureau - 0.61 mi
- Jazz at Lincoln Center - 0.68 mi
- Clinton Community Garden - 727 f
- May Matthews Playground - 953 f
- Gutenberg Playground - 1,012 f
- Oasis Garden - 0.23 mi
- NY Cruise Port - 0.33 mi
- Restaurant Row - 0.36 mi
- McCaffrey Playground - 0.37 mi
- Wicked - 0.50 mi
- 50th Street Seventh Avenue Line - 0.54 mi
- Duffy Square - 0.57 mi
- Madame Tussauds New York - 0.59 mi
- West 59th Street Recreation Center - 0.59 mi
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Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States