Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
stayed in February, 2026
Guest Score 7 out of 10
Good
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 7 out of 10
Good
Great location easy to get to and from
My main issue was with the heating system in the room attention on the front desk and they’ve sent a gentleman up at 2 o’clock in the morning the room never got warmer than 70°. we’re in New York, where it is freezing currently. Needless to say the engineer that came upstairs. Attempted to fix the heater. In the end wasn’t able to even though he said he did Every rebooting the system. I was forced to sleep with layers on. I woke up every hour trying to find a way to keep warm. The gentleman that was at the front desk upon my checkout and turning in the keys. I did not get a name, but he was very short and uncaring as per what I was about to say. I was just informing him that maybe someone would like to go up to the room and check the thermostat before they give it to the next reservation. The room was freezing cold the entire time I was there. Like I said he was very rude very short and no eye contact, which is not very good hospitality service. I will contact the Hotel directly to speak to a manager in this regard. I would hope that they would credit me back some sort of funds because it truly was a very uncomfortable day. The hotel was sold out and there were no other rooms.
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location
Room furniture
stayed in January, 2026
Guest Score 5 out of 10
Fair
Location
Room furniture
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The cleaning staff were pleasant and efficient and the room was cleaned reach day. The front desk staff was friendly and efficient.
One of the elevators wasn't working and there were often l Iong waits. It was a longer walk to the subway station too.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The cleaning staff were pleasant and efficient and the room was cleaned reach day. The front desk staff was friendly and efficient.
One of the elevators wasn't working and there were often l Iong waits. It was a longer walk to the subway station too.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 7 out of 10
Good
Decent breakfast. Good location, walking distance to alot of landmarks.
Wasn't told of renovations being done. Parking was a good 3 blocks away and a little pricey
stayed in January, 2026
Guest Score 7 out of 10
Good
Decent breakfast. Good location, walking distance to alot of landmarks.
Wasn't told of renovations being done. Parking was a good 3 blocks away and a little pricey
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 8 out of 10
Very Good
stayed in January, 2026
Guest Score 5 out of 10
Fair
Good price for Manhattan.
I was there in January and the room had no heat. It took multiple calls to reception to get it fixed. Oh, and there was a shooting up the street and the police locked down the block preventing people from coming and going for a few hours. The next morning, construction started at the hotel at 9am.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
stayed in January, 2026
Guest Score 5 out of 10
Fair
Good price for Manhattan.
I was there in January and the room had no heat. It took multiple calls to reception to get it fixed. Oh, and there was a shooting up the street and the police locked down the block preventing people from coming and going for a few hours. The next morning, construction started at the hotel at 9am.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Myself and 3 teenagers stayed in a 2 bed accommodation, very small for 4 people. Breakfast facilities were great - I had pancakes, egg dish, yoghurt, juice and boiled egg. Location was suitable, close to Time Square but a couple of blocks back which meant there were places cheaper to eat.
Size of room was small for 4 people.
stayed in January, 2026
Guest Score 7 out of 10
Good
Breakfast is wonderful!
The clock on the alarm unit was a little in error--I told the staff, but it was not adjusted.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Location
Too noisy! Breakfast area is very small
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 481 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 728 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States