Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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Address
538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2026
Guest Score 8 out of 10
Very Good
It was Clean
The staff promised to change me to another room up and it never happened. Even if I asked every day, they still didn’t have a room for me. And I booked my room with many time in advance.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Location.
Small room and Overpriced.
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Clean
Good location
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
The playground in walking distance
The elevators took forever waited 10min a few times. The housekeeping was horrible and didn’t even throw away the trash just changed the bedding . Front desk had me wait over 2 hours for a trash bag . The didn’t have the luggage dolly and had to carry 9
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Nothing
Everything
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Comfortable rooms, breakfast included, great location.
The elevators were extremely slow, especially at crowded times like breakfast or check-out.
stayed in September, 2026
Guest Score 5 out of 10
Fair
Location is great. Very close to Times Square.
Breakfast is just ok... Space is not good, it cannot accommodate all guests. Actually its is a nightmare. Line to grab food, line to take a table. Hotel was under some refurbishment (main entrance), so not good. Rooms are below ok and cleanness is not good.
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Location and cleanliness
Extremely small and super crowded. The breakfast location was so uncomfortable and super crowded
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Nothing I disliked, but The only thing I would have liked better was the long waits for the elevators at peak times.
stayed in September, 2026
Guest Score 1 out of 10
Very Poor
Call numerous times for towels, bed linen and concierge informed me that someone would come to bring items but never showed and I had to call again. I told them the room had an odd odor. Once again they said someone would come up but no one showed up.
The service and the staff was not professional nor friendly the furniture was broken and never fixed when informed
stayed in September, 2026
Guest Score 5 out of 10
Fair
We liked the location which is why we chose this particular hotel as well as the cost.
The outside of the facility was misrepresented in photos as it was covered in scaffolding. There was no outside seating for breakfast like in the pictures. The breakfast area was very small and not enough seating. The size of the room was smaller than expected and due to our neighboring room smoking habits, my children were exposed to the smell.
stayed in September, 2026
Guest Score 7 out of 10
Good
Location
Room was tiny despite being labeled as "extra floor space", garbage in the front caused a lot of rats to linger in the entrance area, most disappointing was the breakfast. Dried out sausages and muffins, burned eggs, at the beginning of breakfast time!
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
Fair price, room was cleaned daily
Breakfast was insane- too many people, too small space, not close to Times Square we had to bus and walk super far
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
Excellent staff
Toilet kept running and plugs broken
stayed in August, 2026
Guest Score 7 out of 10
Good
Location was good. Breakfast was good.
Rooms are small.
stayed in August, 2026
Guest Score 7 out of 10
Good
The elevator takes for ever
stayed in August, 2026
Guest Score 8 out of 10
Very Good
Beds were comfortable, and the room was clean.
Long wait for elevators, breakfast room was over crowded. Everything was small.
stayed in August, 2026
Guest Score 1 out of 10
Very Poor
Only location
Staff are rude and unhelpful. AC is not working, and they had to move us to another room, no microwave in the room although it's mentioned in description and when we asked for one, they kept passing us to each other. Horrible experience!
stayed in August, 2026
Guest Score 4 out of 10
Disappointing
There was a roach on the floor. Couldn’t adjust AC. Had to unplug because it was too cold
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
It was a great location and on a quiet street , close to the hustle and bustle, but quiet enough to feel calm.
There really wasn’t much that I didn’t like. Any problems that I needed to address were promptly resolved.
Guest reviews
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 480 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 727 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States