Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Value for money.
Facilities
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The room was clean. The view was great. Plenty of hot water.
The breakfast could have been hotter and the milk was spoiling in the pitchers.
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The breakfast was good, it was replenished frequently. The choice was big but was sufficient.
The dining area wasn't big enough for the amount of guests. It was very crowded, no matter what time we tried.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Everything was clean, good and walking distance to the Times Square. Breakfast was also not bad. A little bit crowded.
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
stayed in May, 2026
Guest Score 7 out of 10
Good
It was fine. No issues.
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
like hell .....worst experience in my life...
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
The check in was 3 pm and the staff told us to wait for 10 min then 15 and finally we checked in in 1 and 30 mins
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 5 out of 10
Fair
Location
Not enough space in room Bathroom too small
stayed in May, 2026
Guest Score 8 out of 10
Very Good
stayed in May, 2026
Guest Score 7 out of 10
Good
The main issue I have with this hotel is the fact that there was construction going on when we stayed there. The lifts were cramped and the room had a terrible view. I stayed there as it was close to my daughter's place. That street itself doesn't have any nice coffee shops or restaurants. You have to walk a few blocks for nice places to hang out. The staff were fine but the hotel was really not great for the price one pays in NYC. It is not particularly close to any of the major attractions. You have to walk a bit to get anywhere. Also, the lobby area is tiny. The high point was the breakfast. They had a decent breakfast in the mornings. The other good thing is they have an ATM inside the hotel. I guess one would stay here for proximity to something - either a place of work or a private residence. The hotel could become better after the revamp is over.
1. Construction 2. Tiny Lobby and cramped lift 3. Basic room 4. No view
stayed in May, 2026
Guest Score 7 out of 10
Good
Breakfast was good. So was the location.
Room temp was pretty hot the first day or so.
stayed in May, 2026
Guest Score 3 out of 10
Poor
stayed in May, 2026
Guest Score 7 out of 10
Good
Comfy beds
Breakfast area was way too small. Very chaotic not enjoyable
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 7 out of 10
Good
Breakfast was much better than people said in the reviews: different options and well-serviced. Location was good for my needs (in the middle of Penn Station and Central Park), especially if you enjoy walking like me :-) The staff was extremely kind and went out of their way to help -I hope they are paid handsomely for doing such an excellent job!
The only problem was indoor noise: people shouting and slamming doors. I also would have enjoyed better lighting inside my hotel room, since I was in New York for work. The elevators were slow -which wasn't an issue for me, but could be for others.
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Location was great, easy to move everywhere
We stayed during renovations and there was dust and noise, we couldn’t eat comfortable because of the dust and also there was an incident the fire alarm made us evacuate and one of my family was partially injured during the process
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Guest reviews
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 480 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 727 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States