Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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Address
538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Clean well taking care of
The parking
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in July, 2025
Guest Score 3 out of 10
Poor
Location
There was some confusion and some one came to our room at 5 o’clock in the morning because the room was assigned to them also. Then at the front desk person came up to our room and knocked on the door, asking what our names were. We had two rooms. They also woke up my son and his girlfriend in the other room to see what their last name was no apology and for us were from the West Coast so it was basically getting woken up at 3 o’clock in the morning. We flew from Washington state to New York for a cruise. We wanted to get the other day before the cruise so that we could rest after the long flight. Needless to say we didn’t get any rest. The most important thing to note is the front desk person that came to our rooms didn’t so much as apologize for the inconvenience
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
Location was good as we wanted to be near the Intrepid Museum, room was clean and reasonable size.
The breakfast was terrible - we went downstairs and it was like a refugee camp. I think don't offer breakfast in that state, small breakfast area that seats about 20 and there was about 50 people and one staff putting cinnamon buns from a shop box, as soon as they were down they were gone - food all over it was terrible - if you book don't go for breakfast.
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Everything was great. I would love to stay again if I visit the city.
Nothing
stayed in June, 2025
Guest Score 3 out of 10
Poor
Nothing
location, breakfast area, room (toilet valve was broken and set off in the middle or the night multiple times with loud noise, unfriendly staff, elevators too slow and crowded
stayed in June, 2025
Guest Score 7 out of 10
Good
Check-in staff was fantastic!!
Fruit and sausage container was empty on breakfast buffet, no small trash container near coffee. Potatoes were cold. A $50.00 hold was put on my card upon arrival. However, I was not told about it. That is flat out wrong!!
stayed in June, 2025
Guest Score 7 out of 10
Good
Location was ok
Room was too small and the noise from outside was very disgusting. Breakfast was poor.
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
stayed in June, 2025
Guest Score 7 out of 10
Good
Good location ! Beds are comfortable. Breakfast was very hectic but good! Staff was kind and helpful.
Very expensive but I suppose that is the norm for NYC. The room was a bit damp feeling for some reason..... maybe condensation from having the A.C. off when not in use....I'm not sure, but it was clean enough.
stayed in June, 2025
Guest Score 7 out of 10
Good
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Well, it's very expensive to stay in NY, and this hotel's a little bashed but the staff are delightful. There was work going on outside when we stayed there (and it was hot!) so the breakout space outside (which looks like a seating area in the photos) was covered in scaffold and was dark - this meant the small, overcrowded breakfast area was stuffed! The location is near the Hudson (just up from the Intrepid Museum) and is quite industrial (a lot of auto places) but walk up towards Times Square etc and in a few minutes you have restaurants and cafes. There was a big food fair on the weekend we were there, with roads closed off and a great atmosphere. The heart of the city is only about 20 mins walk (the subway is about 10 mins) so you're on the edge of everything. Take the free ferry to Staten Island and come back by New York water taxi to Midtown - you get a great seascape and view of the Statue of Liberty, Jersey Shore and the Manhattan skyline, all for $4.20.
A bigger breakfast area would be nice, but we were there at a busy time!
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
I loved how close it was to everything in the city! Just a 20 min walk to Times Square. And close to the subway
It was great
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 6 out of 10
Pleasant
The location is great and closer to restaurants, bars, supermarkets, parks, subway stations and the entertainment,etc.
I chose queen bed when I booked the room and I didn’t know it’s gonna say base on availability when you arrive otherwise I’ll keep looking for another hotel base on my needs. I don’t want to get double bed when clearly I booked queen bed in the first place. This is my third year going to New York and never disappointed. In the website also stated microwave also included and we found out that we get to request it when we check in but there’s no outlet to unplug it near the top of the cabinet. You need to place it on top of the chair near the outlet. I don’t think I would comeback for my next stay,
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Beds very comfy!
Lifts were very busy!
stayed in June, 2025
Guest Score 7 out of 10
Good
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 481 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 728 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States