Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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1 Room With 2 Adults Change Search
Room
Room
Address
538 West 48th Street, New York City, New York, 10036, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Free Internet Access
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Microwave
- Coffee/tea maker
- Refrigerator
- BBQ facilities
- fan
- Hiking
- Heating
- Wheelchair accessible
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Off-Site parking
- Daily Housekeeping
- English
- French
- German
- Italian
- Polish
- Russian
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- Shops on site
- Linens
- Carpeting
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- Audible alarm
- Accessible rooms through interior corridor available
- ATM or cash withdraw on site
- Car rental available
- Daily disinfection
- Electric blanket
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Tennis court & equipment
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining












































Click here to leave your opinion >>
Varun (Family with young children)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Location and breakfast
Room size
Alfred (Couple)
stayed in August, 2026
Guest Score 3 out of 10
Poor
The hot breakfast ,but the juice machine was not working right it served room temp.
My room was in the basement room 102,yes basement. Electrical outlet issues, the A/C was not working right. Since my room was in the basrment my wife and I could not sleep well. The noise from the housekeeping dept. laundry bins loud staff talking
Anonymous (Business Traveler)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Hidden gem in Hell's Kitchen - better than many 4 star hotels in NYC. Loved the small refrigerator and the great breakfast (loved the fresh coffee) Will DEFINITELY stay here again!
Maria (Family with young children)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
Location
No drinking water outside looked dirty and elevator not working
Andrea (Group Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Super clean, rooms were comfortable and nicely appointed.
Didn't have the room I reserved available but upgrded me so that was nice.
Paula (Group Traveler)
stayed in July, 2026
Guest Score 5 out of 10
Fair
Breakfast was great!
Was not made aware of that the facility was under renovation, which was very disappointing. That wasn’t able to use the patio. That was the whole purpose of me booking this hotel. I would prefer being like some money back on this hotel the fact that I couldn’t use all amenities.
Stephanie (Solo Traveler)
stayed in July, 2026
Guest Score 7 out of 10
Good
Location near cruise terminal
Very small room
Sameh (Family with young children)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Great location!
Robert (Solo Traveler)
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Good location
Elevators out of order
Had to climb 9 floors
Room so small the chair can’t pull out from the desk without hitting the bed
Marisa (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
It was hectic due to construction but the room was clean and updated. The shower was so nice too.
The breakfast was crowded and overwhelming
Cope (Solo Traveler)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Batkholboo (Couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location
Constraction of outside door area.
Angela (Couple)
stayed in June, 2026
Guest Score 5 out of 10
Fair
You only could look at a brick wall and the view is not appealing at all.
They need more enhanced views
Therese (Group Traveler)
stayed in June, 2026
Guest Score 2 out of 10
Poor
Location
Couldn’t tell we were at the right location with all the scaffolding. Paid $600 for one night’s stay for a very small room that the three of us had to take turns getting to the bed. The air conditioner didn’t go past 72 degrees so we all had a bad nights sleep.
Partha (Family with young children)
stayed in June, 2026
Guest Score 3 out of 10
Poor
Breakfast and location
Poor amenities
Subrahmanya (Family with young children)
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
Good location
Too much crowd in the morning breakfast area. The staff personnel was rude. He said parking fee will be reimbursed after i give him the receipt from the parking garage. He accept the receipt but did not reimburse amount paid. When i asked him, he said i should have first obtained some kind of a signature/seal from him before paying the parking facility. I raised a ticket with the hotel group describing the situation. The support team said they resolve the issue but never got back to me.
Marlyn (Family with young children)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Hotel staff are not honest check in at room 204 I accidentally forgot an ipad but the hotel staff did not help to solve the problem.. keep calling and put you on hold ...
Hoover (Family with young children)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Close enough to main attractions to walk
The wait for the room was long but the staff was working hard
azenfack (Solo Traveler)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
I like because he was easy for me and family to good everywhere because everything was close.
I didn't like because I call the front desk to request the thing they never send the housekeeping until I left the hotel. And I didn't have my room clean or réservé new stuff in my room.
Alan (Couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Close to area attractions and bus/subway.
Our room was next to the elevator. A little noisy. We could have moved rooms but chose not to.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
- LaGuardia Airport - 6.42 mi
- Teterboro Airport - 6.89 mi
- Newark Liberty Intl Airport - 10.40 mi
- John F Kennedy Intl Airport - 14.16 mi
- Essex County Airport - 15.05 mi
- Linden - 16.58 mi
- Morristown Municipal Airport - 22.16 mi
- Westchester County Airport - 25.73 mi
- Republic - 30.48 mi
- Sampit (Hasan) Airport - 36.69 mi
- Intrepid Sea Air Museum - 0.29 mi
- USS Intrepid Sea and Air Museum - 0.37 mi
- Madame Tussaud's New York Inc - 0.60 mi
- Art Students League of New York - 0.69 mi
- 50th Street Station - 0.42 mi
- Cruise Line Terminal - 0.47 mi
- 42nd Street Port Authority Bus Terminal - 0.53 mi
- Hells Kitchen Park - 480 f
- Ramone Aponte Park - 0.29 mi
- DeWitt Clinton Park - 0.30 mi
- Manhattan Polyclinic Hospital - 0.33 mi
- Saint Luke's-Roosevelt Hospital Center - 0.55 mi
- William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
- West 55th Cruise Line Terminal - 0.41 mi
- Times Square - 0.58 mi
- Ed Sullivan Theater - 0.59 mi
- Theatre District - 0.43 mi
- Lincoln Tunnel - 0.54 mi
- Seventh Avenue - 0.58 mi
- Broadway - 0.61 mi
- Manhattan - 0.63 mi
- 59th Street Columbus Circle - 0.69 mi
- Columbus Circle - 0.69 mi
- CUNY John Jay College Criminal Justice - 0.44 mi
- Columbia University - 0.59 mi
- August Wilson Theater - 0.50 mi
- Gershwin Theatre - 0.50 mi
- The Majestic Theatre - 0.50 mi
- Best Buy Theatre - 0.61 mi
- Carnegie Hall Tours - 0.70 mi
- Roseland Ballroom - 0.51 mi
- Jacob K. Javits Convention Center - 0.58 mi
- Javits Center - 0.63 mi
- Times Square Visitors Center & Ed Sulliv - 0.57 mi
- Madame Tussaud's NY in Times Square - 0.60 mi
- New York Citys Official Visitor Informat - 0.61 mi
- NYC Visitors and Conventions Bureau - 0.61 mi
- Jazz at Lincoln Center - 0.68 mi
- Clinton Community Garden - 727 f
- May Matthews Playground - 953 f
- Gutenberg Playground - 1,012 f
- Oasis Garden - 0.23 mi
- NY Cruise Port - 0.33 mi
- Restaurant Row - 0.36 mi
- McCaffrey Playground - 0.37 mi
- Wicked - 0.50 mi
- 50th Street Seventh Avenue Line - 0.54 mi
- Duffy Square - 0.57 mi
- Madame Tussauds New York - 0.59 mi
- West 59th Street Recreation Center - 0.59 mi
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Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States