Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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Address
538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in September, 2025
Guest Score 7 out of 10
Good
stayed in September, 2025
Guest Score 7 out of 10
Good
The dove washes.Very neat and very comfortable
The shower was reduced when I was showering almost to nothing.And my window was overlooking construction.The shower curtain made the floor wet.
stayed in September, 2025
Guest Score 3 out of 10
Poor
Not much
Almost everything. Tired, undergoing work. Lack of attention, bad management.
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Horrible and noisy room in a basement
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Location, staff, cleanness.
Small beds…
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It was very clean, the staff was very polite and friendly and the beds were very comfortable which is something you don’t get in some places.
stayed in September, 2025
Guest Score 3 out of 10
Poor
Location
We were unexpectedly assigned an underground room, one of only four at this level. Unfortunately, the main building's air conditioning unit is located directly outside our door and runs continuously, making it impossible to sleep due to the constant noise. The bathroom was particularly disappointing and falls far short of what was advertised. The condition was worse than what you'd find at a budget motel, and it bears no resemblance to the photos displayed on your website. This feels misleading to guests who book based on those images. The underground location combined with the noise issues and substandard bathroom facilities made for an unpleasant stay that did not meet our expectations based on your online listing.
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
Location
Cleanliness (sticky jaded carpet, smelly lift and stairs), size of rooms (tiny), breakfast and breakfast area (prison like).
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
I like that it was close to the cruise ship port. We were able to walk.
It was a little crowded for breakfast people say elbow to elbow. Some construction was going on so it was a little noisy, but not excessive.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
It was a good location for time square and the cruise port.
We got stuck in an elevator for 45 min had to jump or between floors also the parking does not work for trucks or suvs had to go further and pay more. The rooms are extremely small like a closet no couch or chairs.
stayed in September, 2025
Guest Score 7 out of 10
Good
I really appreciated the morning staff on 30 Aug. I informed them of the issues in my room (dirty sheets and black mold), and they immediately provided another room and moved our luggage while we were out. Kudos to that morning staff!
The staff that checked me in (29 Aug) was not friendly or accommodating. I let them know our sheets were dirty, and they sent sheets to the room but didn't change the sheets. I was expected to change the dirty sheets. UNACCEPTABLE! And there was black mold in the bathroom.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
stayed in September, 2025
Guest Score 7 out of 10
Good
Very close to Times Square. Prices. The room was very clean
Air conditioning not working on the room we were assigned. We called the front desk and they told us they were going to move us to another room until the following day and that they were going to give us a discount for the situation. We spent the first night of our stay without A/C and it was terrible. We got another room but we didn’t get the discount. Breakfast was very simple.
stayed in August, 2025
Guest Score 3 out of 10
Poor
It is close to Broadway and convenient location after a late show.
There were many issues, from an excessively noisy fridge to an overcrowded breakfast area and noisy staff rooms alongside bedroom.
stayed in August, 2025
Guest Score 7 out of 10
Good
Breakfast Locations to main Price value
Water
stayed in August, 2025
Guest Score 7 out of 10
Good
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Location and ppl were nice
Parking on booking. Com it says u have parking but it separate and far away
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Guest reviews
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 481 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 728 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States