Holiday Inn Express Manhattan Midtown West an IHG Hotel
538 West 48th Street, New York City, New York, 10036, United States
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Address
538 West 48th Street, New York City, New York, 10036, United States
In Hell’s Kitchen, this Manhattan hotel is just a 15-minute walk from Times Square. It features a daily continental breakfast. The Intrepid Sea, Air and Space Museum is a 5-minute walk away. Free Wi-Fi and cable TV are featured in every room at the Holiday Inn Express Manhattan West Side. They have a work desk and a coffee machine. A fitness center is available at the West Side Holiday Inn Express. A 24-hour business center and 24-hour front desk services are available. The hotel has on-site laundry facilities. Several dining options are within easy walking distance of the hotel, including The Landmark Tavern. The Jacob K. Javits Convention Center is half a mile from the Holiday Inn West Side. Columbus Circle and Central Park are 1 mile away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Breakfast
  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • fan
  • Hiking
  • Heating
  • Wheelchair accessible
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Linens
  • Carpeting
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Cantonese]
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Car rental available
  • Daily disinfection
  • Electric blanket
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Tennis court & equipment
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Clothes drying rack
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Location and breakfast
Room size
stayed in August, 2026
Guest Score 3 out of 10
Poor
The hot breakfast ,but the juice machine was not working right it served room temp.
My room was in the basement room 102,yes basement. Electrical outlet issues, the A/C was not working right. Since my room was in the basrment my wife and I could not sleep well. The noise from the housekeeping dept. laundry bins loud staff talking
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Hidden gem in Hell's Kitchen - better than many 4 star hotels in NYC. Loved the small refrigerator and the great breakfast (loved the fresh coffee) Will DEFINITELY stay here again!
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
Location
No drinking water outside looked dirty and elevator not working
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Super clean, rooms were comfortable and nicely appointed.
Didn't have the room I reserved available but upgrded me so that was nice.
stayed in July, 2026
Guest Score 5 out of 10
Fair
Breakfast was great!
Was not made aware of that the facility was under renovation, which was very disappointing. That wasn’t able to use the patio. That was the whole purpose of me booking this hotel. I would prefer being like some money back on this hotel the fact that I couldn’t use all amenities.
stayed in July, 2026
Guest Score 7 out of 10
Good
Location near cruise terminal
Very small room
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Great location!
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
Good location
Elevators out of order Had to climb 9 floors Room so small the chair can’t pull out from the desk without hitting the bed
stayed in June, 2026
Guest Score 8 out of 10
Very Good
It was hectic due to construction but the room was clean and updated. The shower was so nice too.
The breakfast was crowded and overwhelming
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Location
Constraction of outside door area.
stayed in June, 2026
Guest Score 5 out of 10
Fair
You only could look at a brick wall and the view is not appealing at all.
They need more enhanced views
stayed in June, 2026
Guest Score 2 out of 10
Poor
Location
Couldn’t tell we were at the right location with all the scaffolding. Paid $600 for one night’s stay for a very small room that the three of us had to take turns getting to the bed. The air conditioner didn’t go past 72 degrees so we all had a bad nights sleep.
stayed in June, 2026
Guest Score 3 out of 10
Poor
Breakfast and location
Poor amenities
stayed in June, 2026
Guest Score 4 out of 10
Disappointing
Good location
Too much crowd in the morning breakfast area. The staff personnel was rude. He said parking fee will be reimbursed after i give him the receipt from the parking garage. He accept the receipt but did not reimburse amount paid. When i asked him, he said i should have first obtained some kind of a signature/seal from him before paying the parking facility. I raised a ticket with the hotel group describing the situation. The support team said they resolve the issue but never got back to me.
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Hotel staff are not honest check in at room 204 I accidentally forgot an ipad but the hotel staff did not help to solve the problem.. keep calling and put you on hold ...
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Close enough to main attractions to walk
The wait for the room was long but the staff was working hard
stayed in June, 2026
Guest Score 8 out of 10
Very Good
I like because he was easy for me and family to good everywhere because everything was close.
I didn't like because I call the front desk to request the thing they never send the housekeeping until I left the hotel. And I didn't have my room clean or réservé new stuff in my room.
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Close to area attractions and bus/subway.
Our room was next to the elevator. A little noisy. We could have moved rooms but chose not to.
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 4.40 mi
    • LaGuardia Airport - 6.42 mi
    • Teterboro Airport - 6.89 mi
    • Newark Liberty Intl Airport - 10.40 mi
    • John F Kennedy Intl Airport - 14.16 mi
    • Essex County Airport - 15.05 mi
    • Linden - 16.58 mi
    • Morristown Municipal Airport - 22.16 mi
    • Westchester County Airport - 25.73 mi
    • Republic - 30.48 mi
    • Sampit (Hasan) Airport - 36.69 mi

    Museums

      Art Galleries Show all on map »
      • Intrepid Sea Air Museum - 0.29 mi
      • USS Intrepid Sea and Air Museum - 0.37 mi
      • Madame Tussaud's New York Inc - 0.60 mi
      • Art Students League of New York - 0.69 mi

    Transport

      Train stations Show all on map »
      • 50th Street Station - 0.42 mi
      • Cruise Line Terminal - 0.47 mi
      • 42nd Street Port Authority Bus Terminal - 0.53 mi

    Other attractions

      National Parks Show all on map »
      • Hells Kitchen Park - 480 f
      • Ramone Aponte Park - 0.29 mi
      • DeWitt Clinton Park - 0.30 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.33 mi
      • Saint Luke's-Roosevelt Hospital Center - 0.55 mi
      • William J Syms Operating Theater Roosevelt Hospital - 0.57 mi
      Monuments and Landmarks Show all on map »
      • West 55th Cruise Line Terminal - 0.41 mi
      • Times Square - 0.58 mi
      • Ed Sullivan Theater - 0.59 mi
      Famous Streets Show all on map »
      • Theatre District - 0.43 mi
      • Lincoln Tunnel - 0.54 mi
      • Seventh Avenue - 0.58 mi
      • Broadway - 0.61 mi
      • Manhattan - 0.63 mi
      • 59th Street Columbus Circle - 0.69 mi
      • Columbus Circle - 0.69 mi
      Colleges and Universities Show all on map »
      • CUNY John Jay College Criminal Justice - 0.44 mi
      • Columbia University - 0.59 mi
      Theatres Show all on map »
      • August Wilson Theater - 0.50 mi
      • Gershwin Theatre - 0.50 mi
      • The Majestic Theatre - 0.50 mi
      • Best Buy Theatre - 0.61 mi
      • Carnegie Hall Tours - 0.70 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Roseland Ballroom - 0.51 mi
      • Jacob K. Javits Convention Center - 0.58 mi
      • Javits Center - 0.63 mi
      Attractions Show all on map »
      • Times Square Visitors Center & Ed Sulliv - 0.57 mi
      • Madame Tussaud's NY in Times Square - 0.60 mi
      • New York Citys Official Visitor Informat - 0.61 mi
      Things to do Show all on map »
      • NYC Visitors and Conventions Bureau - 0.61 mi
      • Jazz at Lincoln Center - 0.68 mi
      Other Show all on map »
      • Clinton Community Garden - 727 f
      • May Matthews Playground - 953 f
      • Gutenberg Playground - 1,012 f
      • Oasis Garden - 0.23 mi
      • NY Cruise Port - 0.33 mi
      • Restaurant Row - 0.36 mi
      • McCaffrey Playground - 0.37 mi
      • Wicked - 0.50 mi
      • 50th Street Seventh Avenue Line - 0.54 mi
      • Duffy Square - 0.57 mi
      • Madame Tussauds New York - 0.59 mi
      • West 59th Street Recreation Center - 0.59 mi

Holiday Inn Express Manhattan Midtown West an IHG Hotel

538 West 48th Street, New York City, New York, 10036, United States