Holiday Inn Express New York City Times Square
343 West 39th Street, New York City, New York, 10018, United States
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343 West 39th Street, New York City, New York, 10018, United States
Free hot breakfast with cinnamon rolls, complimentary Wi-Fi and Times Square's bright lights five blocks away all kick up the value for our guests at the non-smoking Holiday Inn Express New York City Times Square. The 36-floor hotel allows views of the Empire State Building, Chrysler Building or Times Square from some of its 210 guestrooms. Rooms also have free Wi-Fi, flat-screen HDTVs, desks and easy chairs. Good night, sleep tight on the crisp, white beds with Simmons pillowtop mattress and 200-thread-count sheets. A good reason to get up: the free hot breakfast bar with eggs, turkey sausage, pancakes, the trusty signature cinnamon rolls, coffee, tea, juice, and more. The hotel also has a business center. Valet parking is available for a fee. The hotel is 39th Street at 9th Avenue, five blocks west of glittering Times Square. LaGuardia Airport is 10 miles away, Newark Liberty International Airport is 15 miles, and JFK Airport is 17 miles away. The hotel just blocks from 16 different subway lines.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Fitness Center or Spa
  • Accessible
  • No Smoking Rooms/Facilities
  • Laundry
  • Newspapers
  • Room Service
  • Safety Deposit Box
  • Vending Machines
  • Air Conditioning
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Dry cleaning
  • Soundproof rooms
  • Shoeshine
  • Non-smoking throughout
  • ATM/cash machine on site
  • Vending machine (snacks)
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi everywhere
  • WiFi available in all areas
  • Breakfast options
Click here to leave your opinion >>
stayed in June, 2019
Guest Score 7.9 out of 10
Good
A lady noticed that I was waiting at the reception and waiting to be attended by the staff. She realized that I needed some help and I spoke with her. She listened and immediately ensure that one of the staff would address my need. I came to know later that she is the Area General Manager - Ms. Laurie Misko. She made the difference in my stay at Holiday Inn Express Times Square - for being attentive to the needs of guests. I also gave her some suggestions on how the other properties (i.e. SFO) had a separate step by step guideline on how to operate the coffee machined apart from the ones already given on the unit itself.
On my arrival. it was chaos at the the reception. So many guests are waiting for their rooms and it is a pity that we had to wait till 4pm to be checked in while check out is at 11am. The cleaning team would have enough time to prepare a room for guest at least by 12nn to 1pm. After a long journey, a guest only wanted to rest, take a shower, change and eat. Most hotels have check -in max at 1pm not 4pm (very late).
stayed in June, 2019
Guest Score 8.3 out of 10
Very Good
Breakfast was good, should have more meat selection - link sausage was the only breakfast meat served, and should have added boiled eggs
Linen on bed, more selection form room temp, choices were either hot or cold, no in between 69 setting was cold air, 70 setting was heat
stayed in June, 2019
Guest Score 7.9 out of 10
Good
Location was good , staff was friendly special thanks to Kishana in Kitchen during breakfast.
Lifts take too long , had to walk down from 26th floor twice .
stayed in June, 2019
Guest Score 8.8 out of 10
Excellent
location is very convenient. comfortable bed. elevator noise was surprisingly absent for room being next to elevators. front desk woman got my bags from storage herself after bellhop didn't show up. no "resort/facilities fee" - the price shown is the actual price, other than the state and city taxes.
tub/shower didn't drain properly. housekeeping had cart parked in the hall in front of elevators on my floor all night; it was hard to get by with baggage if room was on the side of the other elevator, and that's likely a fire hazard/ADA access issue. Holiday Inn makes a big deal about their free fresh baked cookies; there is no way their cookies were fresh baked, they had no warmth even when just brought out, and the texture of Chips Ahoys. Bellhop didn't show up for about 10 minutes when called to retrieve my bags from storeroom - front desk woman did it herself after the second call for him went unanswered. check out is only 11, not noon. as for Booking.com: if I only give you a last name, don't tell the hotel my last initial is also my first initial - that caused some confusion at check-in. giving the hotel at least my email or phone number might also be a good idea, they apparently didn't get any contact info.
stayed in June, 2019
Guest Score 3.3 out of 10
Poor
stayed in June, 2019
Guest Score 6.3 out of 10
Pleasant
Locations
The credit card charged by the hotel was so confusing
stayed in June, 2019
Guest Score 7.9 out of 10
Good
Location was PERFECT
Size of the room was smaller then expected.
stayed in June, 2019
Guest Score 6.7 out of 10
Pleasant
The bell boys were highended. Waiting for 45 mins for them and still they didn't come. It was horrible. Had to get all bags down myself ..
stayed in June, 2019
Guest Score 9.2 out of 10
Wonderful
Breakfast
stayed in June, 2019
Guest Score 8.8 out of 10
Excellent
staff were all friendly and helpful location is good for tourists basic amenities are perfect
since there were only two elevators for guests and staffs, it may take the most, 30-40 mins waiting time during bfast and check out, though it wasn’t an issue for us
stayed in June, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in June, 2019
Guest Score 8.3 out of 10
Very Good
Great location, excellent staff, decent breakfast.
Bathtub clogged, outlet didn't work, no refrigerator.
stayed in June, 2019
Guest Score 10 out of 10
Exceptional
The location was great. Very close to subway hub and restaurants in Hell’s Kitchen. Very convenient to have breakfast available. We were traveling with two teenage boys!
Weekends were crazy busy with people. The room was very tiny but we only needed a place to sleep.
stayed in June, 2019
Guest Score 9.2 out of 10
Wonderful
Good location Clean and comfortable. Good standard of accommodation. Staff helpful and friendly
Only 2 lifts for 36 floors
stayed in June, 2019
Guest Score 7.5 out of 10
Good
Loved the breakfast and the room
There was no luggage rack, so I had to use the chair
stayed in June, 2019
Guest Score 7.5 out of 10
Good
The hotel was well appointed in times square, walking distance from most places of interest close to transportation. We took 2 rooms and enjoyed our stay
Computer in the lobby wasn't easy to use. It often logged off and one has to sign back in.
stayed in June, 2019
Guest Score 7.9 out of 10
Good
breadfast was great!!! Location was close to a lot of places.
Elevators took forever. Room cleaning was too late in the afternoon.
stayed in June, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in June, 2019
Guest Score 9.6 out of 10
Exceptional
stayed in June, 2019
Guest Score 9.6 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Port Auth Downtn Manhattan Wall St Hel - 3.89 mi
    • LaGuardia Airport - 6.48 mi
    • Teterboro Airport - 7.37 mi
    • Newark Liberty Intl Airport - 10.19 mi
    • John F Kennedy Intl Airport - 13.81 mi
    • Essex County Airport - 15.26 mi
    • Linden - 16.29 mi
    • Morristown Municipal Airport - 22.26 mi
    • Westchester County Airport - 26.15 mi
    • Republic - 30.41 mi
    • Sampit (Hasan) Airport - 36.59 mi

    Transport

      Train stations Show all on map »
      • 42nd Street Port Authority Bus Terminal - 1,048 f
      • 34th Street Penn Station - 0.28 mi
      • 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.39 mi
      • Penn Station - 0.41 mi
      • 50th Street Station - 0.56 mi

    Museums

      Art Galleries Show all on map »
      • Madame Tussaud's New York Inc - 0.28 mi
      • Studio Associates Of New York Inc - 0.50 mi
      • Intrepid Sea Air Museum - 0.62 mi
      • Rockefeller Center Christmas Tree Lighting - 0.65 mi

    Attractions/Entertainment

      Amusement Parks Show all on map »
      • Toto Music Studio - 0.64 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Hammerstein Ballroom - 0.23 mi
      • Madison Square Garden - 0.39 mi
      • Jacob K. Javits Convention Center - 0.50 mi
      • Javits Center - 0.51 mi
      Attractions Show all on map »
      • Madame Tussaud's NY in Times Square - 0.27 mi
      • NY City Amtrak - 0.37 mi
      • Macy's - 0.43 mi
      • Jacob K. Javits Center - 0.54 mi
      • Orient Express Hotels - 0.55 mi
      Famous Streets Show all on map »
      • Garment District - 0.29 mi
      • Broadway - 0.41 mi
      • Theatre District - 0.43 mi
      • Manhattan - 0.45 mi
      • Bryant Park - 0.53 mi
      • 34th Street Herald Square - 0.54 mi
      • Lincoln Tunnel - 0.56 mi
      Theatres Show all on map »
      • The Majestic Theatre - 0.31 mi
      • Best Buy Theatre - 0.39 mi
      National Parks Show all on map »
      • Ramone Aponte Park - 0.41 mi
      • Hells Kitchen Park - 0.48 mi
      • 42nd Street -?? Bryant Park - 0.49 mi
      • Chelsea Park - 0.59 mi
      Monuments and Landmarks Show all on map »
      • Times Square - 0.47 mi
      Things to do Show all on map »
      • Circle Line - 0.51 mi
      • Int'l Center of Photography - 0.52 mi
      Shopping Center Show all on map »
      • Manhattan Mall Shopping Center - 0.55 mi
      Historical Buildings Show all on map »
      • Manhattan Polyclinic Hospital - 0.58 mi
      • New York Public Library - 0.64 mi
      Other Show all on map »
      • McCaffrey Playground - 0.21 mi
      • Madame Tussauds New York - 0.26 mi
      • Restaurant Row - 0.35 mi
      • May Matthews Playground - 0.36 mi
      • Duffy Square - 0.41 mi
      • Penn Plaza Pavilion - 0.45 mi
      • Clinton Community Garden - 0.46 mi
      • Herald Square - 0.50 mi
      • Gutenberg Playground - 0.52 mi
      • Greeley Square - 0.57 mi
      • 50th Street Seventh Avenue Line - 0.60 mi
      • 28th Street IRT Broadway -?? Seventh Avenue Line - 0.61 mi

Holiday Inn Express New York City Times Square

343 West 39th Street, New York City, New York, 10018, United States