Hilton Times Square
234 West 42nd Street, New York City, New York, 10036, United States
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Room
Room
Address
234 West 42nd Street, New York City, New York, 10036, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Shower
- Wheelchair accessible
- On-site parking
- vending machine
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Game Room
- Restaurant(s)
- Daily Housekeeping
- English
- French
- Spanish
- Convenience Store
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Cleaning products available
- Room service available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Wi-Fi available in public areas (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Lisa (extended group)
stayed in November, 2026
Guest Score 10 out of 10
Exceptional
My room bordered the elevators so there was noise frim the cars moving up and down.
Lynn (extended group)
stayed in November, 2026
Guest Score 9 out of 10
Wonderful
Location was excellent
Staff confused my payment status and came to my room after midnight to take care of it
Pamela (couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Near everything
Loved it
muneer (extended group)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
So many bad reviews are there, but I found the property to be totally different
Front office Staff were nice, quick response of the house keeping staff, cleanliness is impeccable, sleep was undisturbed
Yes the property is a bit old,but the best part is it's upkeep
The cherry on cake, it's location
Right at the heart of times square,target, and the tubes
Yes our expectation was a bit low , after reading the reviews
SUNNY (family with children)
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
1. Double Queen Room on the higher floor was spacious, comfortable, and offered a good view of the skyline.
2. The elevators were impressively fast with minimal waiting time to reach higher floors.
3. Excellent Location close to the Times Square 49 Street subway station.
4. The heart of Times Square is just a short 2-block walk from the hotel.
5. Our room rate included a $50 daily credit, that can be used for food and beverages (including alcohol) at the lobby restaurant/bar and the Marketplace store located within the hotel lobby.
6. Lots of restaurants, fast-food outlets, cafés, and street food vendors are within walking distance.
7. Target Store Opposite the Hotel was very convenient for groceries, snacks, drinks, and other essentials.
8. Applebee's located right below the Hotel is useful for dining option.
9. We personally preferred the pizzas from Little Italy Pizza over Joe's Pizza.
10. Based on our experience, booking a room-only rate offers better value than including breakfast.
Negatives as no space below:
4. The hotel charges approximately $20 per day for Wi-Fi access. Do note "High-Speed Internet throughout your stay" is not Wi-Fi. Only Hilton Honor members get free Wi-Fi access. It's unbelievable that Hilton charges for Wi-Fi when it is free for guests at majority of hotels worldwide.
5. Luggage storage is not complimentary and the charge is not clearly communicated in advance. Guests may only become aware of this additional expense after check-out.
6. In addition to the room charges, the hotel places a hold of $100 per day on your card for incidental expenses. While this amount is refundable after check-out, it may take several days to be released depending on your bank.
7. Before making any payment anywhere, double check your bill and the amount to pay. You can select your preference of tips percentage or custom pay or select no tips. Some places forcefully ask to select the tips option. This was completely new to us.
1. Regarding 'Included Benefits': (1) $50 daily hotel credit (2) Early check-in from 00:00 (3) Late check-out until 00:00.
Our room rate booking included these benefits which was already paid for in our room rate. Unfortunately, both early check-in and late check-out was denied by the hotel.
We arrived at 1:00 PM and front desk informed us that the room was ready but an additional $45 fee will be required for early check-in as standard check-in is at 4:00 PM. After presenting the booking confirmation with the benefits mentioned, the staff hesitantly agreed to check us in..
The situation became more frustrating for late check-out benefit as one staff member said that late check-out was not included, another stated that only a 1:00 PM late check-out was available and that a further night charge of $400 would apply for a late departure.
I contacted Booking.com customer service, with a 45min wait to reach an agent. The agent was unable to reach hotel management and I had to facilitate a discussion between the hotel manager and the Booking.com agent. Then the hotel honored a late check-out until 7:00 PM.
The process was unnecessarily stressful and time-consuming. These benefits were clearly listed as part of the room package which obviously was an agreement between booking.com and Hilton Hotel Management. The hotel and Booking.com should ensure that all hotel staff are fully aware of such promotional agreements and honor it for the guests.
Ensure to check with the hotel and booking.com if you book any room with these additional benefits.
2. Only 2 complimentary bottles of water provided at check-in regardless of the number of guests in any room. Water refill station is at the lobby only. Would have been great if it was on all floors.
3. The Continental breakfast was $32 per person (only cold food). The Full breakfast was $49 per person (includes hot items)
The breakfast spread was very limited for the price.
Yangzhuoxi (couple)
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
nothing
Staff is not familiar with their valet parking location. Since I drive a Tesla, I only have my phone to access to my car. No one want to go parking with me even I asked them multiple times they still told me I have to solve it my own. And Told me a wrong one address. Omg
Jeanette (couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
The location was awesome and had everything that we needed within walking distance.
Everything was excellent
Sharrah (couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Location beautiful view
Joseph (extended group)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
The location was great and right in the heart of Time Square. Excellent views and really comfortable beds.
Can’t think of anything. The staff were super helpful and polite.
James (couple)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was rare as we had other ventures to pursue
Location in Times Square was exceptional and the whole experience in Times Square was eye-opening.
The atmosphere in Times Square was unbelievable. A must see!
Lighting in hotel rooms have been very dull, and this was no exception, but it did not detract from the hotel.
zhihua (Couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
The location was central, right in Time Square.
It was very expensive, but the hotel needs renovation, as everything seemed outdated. Bathtub had an unpleasant smell.
zhihua (couple)
stayed in October, 2026
Guest Score 7 out of 10
Good
The location was central, right in Time Square.
It was very expensive, but the hotel needs renovation, as everything seemed outdated. Bathtub had an unpleasant smell.
Gary (Family with young children)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Location was great.
Everything was to standard
Gary (family with children)
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Location was great.
Everything was to standard
Sofia (couple)
stayed in October, 2026
Guest Score 2 out of 10
Poor
Super noisy, basic rooms, they forgot towels and a lot of amenities
Lisa (Family with young children)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Close to everything
My price didn’t include breakfast
Lisa (family with children)
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Close to everything
My price didn’t include breakfast
rajita (solo traveller)
stayed in September, 2026
Guest Score 7 out of 10
Good
Location
They charged me twice even after paying off all at check out.
Then I had to contact them multiple times.. not happy
Kevin (Family with young children)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The location was excellent!
I thought paying extra for a corner room would give me 2 larger windows but one was very small. Still very satisfied with my stay!
Kevin (family with children)
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The location was excellent!
I thought paying extra for a corner room would give me 2 larger windows but one was very small. Still very satisfied with my stay!
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.98 mi
- LaGuardia Airport - 6.20 mi
- Teterboro Airport - 7.49 mi
- Newark Liberty Intl Airport - 10.45 mi
- John F Kennedy Intl Airport - 13.60 mi
- Essex County Airport - 15.52 mi
- Linden - 16.53 mi
- Morristown Municipal Airport - 22.54 mi
- Westchester County Airport - 25.97 mi
- Republic - 30.13 mi
- Sampit (Hasan) Airport - 36.87 mi
- Madame Tussaud's New York Inc - 33 f
- Rockefeller Center Christmas Tree Lighting - 0.38 mi
- 42nd Street Port Authority Bus Terminal - 511 f
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.41 mi
- 50th Street Station - 0.41 mi
- 34th Street Penn Station - 0.42 mi
- Penn Station - 0.46 mi
- Channel Gardens - 0.52 mi
- Madame Tussaud's NY in Times Square - 81 f
- Orient Express Hotels - 0.26 mi
- Macy's - 0.41 mi
- New York Citys Official Visitor Informat - 0.52 mi
- Best Buy Theatre - 607 f
- The Majestic Theatre - 625 f
- August Wilson Theater - 0.50 mi
- Broadway - 758 f
- Manhattan - 943 f
- Garment District - 0.23 mi
- Theatre District - 0.27 mi
- Bryant Park - 0.29 mi
- Diamond District - 0.43 mi
- 34th Street Herald Square - 0.49 mi
- 42nd Street -?? Bryant Park - 0.23 mi
- Ramone Aponte Park - 0.35 mi
- Fifth Avenue Bryant Park - 0.42 mi
- Hells Kitchen Park - 0.52 mi
- Times Square - 0.23 mi
- Int'l Center of Photography - 0.24 mi
- Circle Line - 0.25 mi
- Rockefeller Center - 0.47 mi
- NYC Visitors and Conventions Bureau - 0.52 mi
- New York Public Library - 0.40 mi
- Christie's auction house - 0.46 mi
- Manhattan Polyclinic Hospital - 0.48 mi
- Hammerstein Ballroom - 0.41 mi
- Radio City Music Hall - 0.43 mi
- Madison Square Garden - 0.51 mi
- Manhattan Mall Shopping Center - 0.53 mi
- Madame Tussauds New York - 94 f
- Duffy Square - 884 f
- McCaffrey Playground - 0.25 mi
- Restaurant Row - 0.26 mi
- 50th Street Seventh Avenue Line - 0.40 mi
- Herald Square - 0.42 mi
- May Matthews Playground - 0.43 mi
- Clinton Community Garden - 0.48 mi
- Elgin Botanic Garden (historical) - 0.48 mi
- Gutenberg Playground - 0.49 mi
- Penn Plaza Pavilion - 0.50 mi
- Top of the Rock Observation Deck - 0.51 mi
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Hilton Times Square
234 West 42nd Street, New York City, New York, 10036, United States