Embassy Suites By Hilton New York Midtown Manhattan
60 West 37th Street, New York City, New York, 10018, United States
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
60 West 37th Street, New York City, New York, 10018, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Breakfast
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Microwave
- Coffee/tea maker
- Refrigerator
- Bowling
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- blackout curtains
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Game Room
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- additional toilet
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Access to health care professionals
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- ATM or cash withdraw on site
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Tennis court & equipment
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Pets allowed (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
View larger map
Embassy Suites By Hilton New York Midtown Manhattan
Rates from View more information >>
Airports Show all on map »
- Port Auth Downtn Manhattan Wall St Hel - 3.67 mi
- LaGuardia Airport - 6.16 mi
- Teterboro Airport - 7.88 mi
- Newark Liberty Intl Airport - 10.43 mi
- John F Kennedy Intl Airport - 13.26 mi
- Essex County Airport - 15.79 mi
- Linden - 16.44 mi
- Morristown Municipal Airport - 22.73 mi
- Westchester County Airport - 26.20 mi
- Republic - 29.97 mi
- Sampit (Hasan) Airport - 36.92 mi
Museums
- Madame Tussaud's New York Inc - 0.40 mi
- Studio Associates Of New York Inc - 0.47 mi
- Rockefeller Center Christmas Tree Lighting - 0.56 mi
Click here to leave your opinion >>
Edward (family with young children)
stayed in June, 2026
Guest Score 6 out of 10
Pleasant
Breakfast was excellent. The location was excellent.
It was very difficult to leave bags at the hotel after we checked out, even for a few hours.
Would have much preferred a room with two beds, but that was not available.
Danihamp (solo traveller)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Sanchez (solo traveller)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
The convenience of the location. Staff was friendly and were able to help accommodate. Offered new items when we called and good hotel to airport services.
The $30 credit everyday was not necessary for us so we felt it was pointless. They wouldn’t clean the trash properly at one time.
Dana (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Very clean and comfortable. The breakfast staff were always so nice. The room was much smaller than a normal Embassy Suites but that was expected in NYC. The breakfast was great as always but even better than other Embassy locations bc they delivered your eggs to you instead of waiting. The afternoon snacks weren’t as interesting as other Embassy’s but were fine. Other reviews talk about the elevator wait times and that was a small issue but only during peak ride times (breakfast/happy hour, etc) and even then nothing too long. Still a great hotel to always stay at.
Nothing.
Kayhan (solo traveller)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
This was the first time I paid such a high price and received such poor service. The overall experience was very disappointing.
The staff showed little interest in helping guests, and the service quality was far below what I expected from a hotel in this price range. Even basic amenities were missing — there were no slippers provided in the room.
The hotel did not meet the standards it advertised. I would not stay here again, and I cannot recommend it to others looking for good value and professional service.
Sinead (solo traveller)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
View from room, breakfast was plentiful
Drinks very expensive
Rose (family with young children)
stayed in May, 2026
Guest Score 1 out of 10
Very Poor
James (family with young children)
stayed in May, 2026
Guest Score 3 out of 10
Poor
The main positive is the location, which is very good and makes it easy to get around New York. Unfortunately, that wasn't enough to outweigh the number of issues we experienced during our five-night stay.
One of the hotel's three lifts was out of service for around half our five day stay, which resulted in long waits and congestion, particularly at busy times. The phone in our room didn't work, and the shower curtain had been poorly fitted, causing water to leak onto the bathroom floor whenever the shower was used.
We were also provided with incorrect bedding for the sofa bed on arrival, which required additional follow-up to resolve.
The check-in process was particularly frustrating. The hotel has a 4pm check-in policy, which seems unusually late. We arrived at around midday and were repeatedly told that a room would likely be available shortly and that we would receive an SMS notification. No message ever arrived, and despite checking several times throughout the afternoon, we were unable to access our room until 4pm.
Housekeeping was also inconsistent. On one day our room was not serviced at all. When I queried this at reception, I was told that some guests do not want daily housekeeping and that I needed to request it if I wanted it. This policy was not explained during check-in and was not mentioned anywhere in the room information. The fact our room wasn't serviced was clearly just an oversight, and rather simply admit this and apologise, I was provided with a nonsense excuse.
The staff were generally polite and professional, but they did not come across as particularly friendly or proactive. They weren't unhelpful, but interactions felt more functional than welcoming.
The hotel is advertised as newly renovated. Our room was definitely not newly renovated. There is insufficient wardrobe space and storage space.
Barbara (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Clean,nice room, close to everything
Rohan (family with young children)
stayed in May, 2026
Guest Score 5 out of 10
Fair
The staff is very good and helping.
The breakfast arrangements were poor. At times, it was too crowded, and some items were out of stock.
Judita (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Ozge (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Maureen (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Breakfast buffet was great. Many options. Loved the omelette station
The room doors were very noisy. Lots of banging/clicking. Otherwise the hotel was wonderful
Gia (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The best part - there was a car waiting outside that we could use to get to the airport for our flight back. It made that so much easier! Free breakfast is always a good thing. Packed with people but still free! Comfy beds. Good location, friendly staff!
I found at least 3 stray hairs in the bathroom when we first arrived. Not really clear on that $30 charge but then a $30 credit. I used it the first day and ended up spending way more to add steak ($18!) to my salad which was already $17. The add on was ridiculously expensive. Then we weren't around to cash in the next day's credit so we basically paid that for I don't even know what.
Manraj (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Gretchen (family with young children)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Breakfast was convenient and good. Reception was also nice. Personnel were friendly and helpful.
We needed to use the sofa bed and had to call twice to get sheets brought to the room.
Victoria (family with young children)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
The location was great
The photos of the room is not accurate at all, which is very unfortunate as this is why this location was chosen for our stay. The junior king suite is displayed as if it has a bit of privacy between the main bed and sofa bed as well as 2 TV’s but this was not true at all. No privacy between the two and only 1 TV.
Jesse (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Debra (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Paula (group)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Location, Great Staff, Comfort and cleanliness of the room and Food.
The internet was not working very well.
Thank you for your information!
Area information
- Port Auth Downtn Manhattan Wall St Hel - 3.67 mi
- LaGuardia Airport - 6.16 mi
- Teterboro Airport - 7.88 mi
- Newark Liberty Intl Airport - 10.43 mi
- John F Kennedy Intl Airport - 13.26 mi
- Essex County Airport - 15.79 mi
- Linden - 16.44 mi
- Morristown Municipal Airport - 22.73 mi
- Westchester County Airport - 26.20 mi
- Republic - 29.97 mi
- Sampit (Hasan) Airport - 36.92 mi
- Toto Music Studio - 0.25 mi
- 34th Street - Penn Station IRT Broadway -? Seventh Avenue Line - 0.29 mi
- Penn Station - 0.34 mi
- Grand Central Terminal - 0.39 mi
- 34th Street Penn Station - 0.44 mi
- 42nd Street Port Authority Bus Terminal - 0.47 mi
- Madame Tussaud's New York Inc - 0.40 mi
- Studio Associates Of New York Inc - 0.47 mi
- Rockefeller Center Christmas Tree Lighting - 0.56 mi
- 34th Street Herald Square - 1,009 f
- Bryant Park - 0.20 mi
- Garment District - 0.26 mi
- Broadway - 0.45 mi
- Manhattan - 0.46 mi
- Diamond District - 0.50 mi
- Empire State Building - 1,033 f
- Chrysler Building - 0.48 mi
- Times Square - 0.54 mi
- Skyline Associates LLC - 1,033 f
- Macy's - 0.23 mi
- Madame Tussaud's NY in Times Square - 0.39 mi
- Orient Express Hotels - 0.40 mi
- Sony Wonder Technology Lab - 0.51 mi
- American Girl Place - 0.60 mi
- New York Public Library - 0.20 mi
- Grand Central Station - 0.43 mi
- St Patrick's Cathedral - 0.51 mi
- Christie's auction house - 0.58 mi
- Morgan Library - 0.22 mi
- Circle Line - 0.26 mi
- Int'l Center of Photography - 0.34 mi
- Manhattan Mall Shopping Center - 0.26 mi
- 42nd Street -?? Bryant Park - 0.26 mi
- Fifth Avenue Bryant Park - 0.27 mi
- Best Buy Theatre - 0.43 mi
- The Majestic Theatre - 0.51 mi
- Madison Square Garden - 0.44 mi
- Hammerstein Ballroom - 0.49 mi
- Crane Lake Camp - 0.53 mi
- Fashion Institute Of Technology - 0.55 mi
- Berkeley College New York City Campus - 0.60 mi
- Herald Square - 747 f
- Pierpont Morgan Library - 0.22 mi
- Greeley Square - 0.26 mi
- Penn Plaza Pavilion - 0.35 mi
- Madame Tussauds New York - 0.41 mi
- 28th Street BMT Broadway Line - 0.45 mi
- Sniffen Court Historic District - 0.46 mi
- Duffy Square - 0.50 mi
- 28th Street IRT Broadway -?? Seventh Avenue Line - 0.50 mi
Airports Show all on map »
Attractions/Entertainment
Amusement Parks Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Famous Streets Show all on map »
Monuments and Landmarks Show all on map »
Attractions Show all on map »
Historical Buildings Show all on map »
Things to do Show all on map »
Shopping Center Show all on map »
National Parks Show all on map »
Theatres Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
Camping and Outdoors Show all on map »
Colleges and Universities Show all on map »
Other Show all on map »
Embassy Suites By Hilton New York Midtown Manhattan
60 West 37th Street, New York City, New York, 10018, United States